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Search: Posts Made By: aira07
Showing results 1 to 16 of 16
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Forum: Store Forum
03-07-01, 04:19 PM
Replies: 61
Views: 7,360
Posted By aira07

Well, I have some friends who are ex-employees of...

Well, I have some friends who are ex-employees of Express. They have laid off more than half of their staff (t least warehouse and customer service staff, I don't know about the corporate staff) so...
Forum: Store Forum
12-04-00, 11:25 PM
Replies: 8
Views: 622
Posted By aira07

Why not have the money transfered to your bank...

Why not have the money transfered to your bank account and order by check or money order? Most retailers will give you the option to pay by methods other tha credit/debit cards too ...
Forum: Store Forum
12-03-00, 01:57 PM
Replies: 3
Views: 595
Posted By aira07

Express and DVD Planet also accept MO's or...

Express and DVD Planet also accept MO's or checks. I would think that most places do, but don't take my word on that... most stores will have a Payment Methods section in their Help that state what...
Forum: Store Forum
11-29-00, 10:04 AM
Replies: 6
Views: 817
Posted By aira07

I personally have shopped with Buy, Express, and...

I personally have shopped with Buy, Express, and DVD Empire. Which one you choose depends on what's most important to you: Customer Service, price, or availability. Experience with CS seems to vary...
Forum: Store Forum
11-28-00, 01:53 AM
Replies: 8
Views: 804
Posted By aira07

<BLOCKQUOTE><font size="1" face="Verdana,...

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Useless1:

The CSR said it was being processed for shipment at that time and would be going out that day. That...
Forum: Store Forum
11-28-00, 01:43 AM
Replies: 2
Views: 748
Posted By aira07

No matter how early you preordered, I'm sure some...

No matter how early you preordered, I'm sure some one else beat you to it. And of course it'll be backordered if they don't have it in stock, even if it's been released. I work at an online retailer...
Forum: Store Forum
11-07-00, 09:00 PM
Replies: 4
Views: 748
Posted By aira07

Correct me if I'm wrong, but reel.com closed a...

Correct me if I'm wrong, but reel.com closed a while ago and buy.com fulfilled all the outstanding orders. If you go to reel's site and try to order, you'll be taken to buy.com's checkout.
Forum: Store Forum
11-07-00, 08:52 PM
Replies: 3
Views: 736
Posted By aira07

Express recently implemented a system called...

Express recently implemented a system called Cybersource which verifies your credit card information before an order can be placed. I know a lot of people were getting messages saying that their info...
Forum: Store Forum
10-24-00, 02:15 PM
Replies: 26
Views: 1,272
Posted By aira07

I would say look around. If prices are your main...

I would say look around. If prices are your main concern, then your location will matter in regards to tax. 800.com doesn't charge tax to anyone though, because they are based in Oregan. I live in...
Forum: Store Forum
10-24-00, 02:13 PM
Replies: 35
Views: 1,785
Posted By aira07

I've placed a few orders here and there from...

I've placed a few orders here and there from express, the lateset being a preorder U-571. All of them were shipped at latest the next busniess day, or in the case of the preorder, it shipped on...
Forum: Store Forum
10-19-00, 08:57 PM
Replies: 21
Views: 1,228
Posted By aira07

I work customer service, and trust me, if this...

I work customer service, and trust me, if this problem with Express has been going on and on, they have lots of other emails just like yours. After a while, it's just not worth it sometimes. I know...
Forum: Store Forum
10-04-00, 02:06 PM
Replies: 1
Views: 674
Posted By aira07

Keep in mind that if it was sent via Postal, then...

Keep in mind that if it was sent via Postal, then a lot of things can delay delivery like weather conditions etc. The packages have a long way to travel http://talk.dvdtalk.com/ubb/smile.gif I'd...
Forum: Store Forum
10-01-00, 12:09 AM
Replies: 6
Views: 718
Posted By aira07

in reply to the original question, yes there was...

in reply to the original question, yes there was a power outage at express, and in their local area. someone hit an electric pole or something.
Forum: Store Forum
09-30-00, 11:56 PM
Replies: 16
Views: 720
Posted By aira07

Terry, The reason why they would let you...

Terry,

The reason why they would let you keep the defective is because of the customs charges they would incur, as well as the return postage of a different currency. If they had all...
Forum: Store Forum
09-29-00, 12:01 AM
Replies: 3
Views: 643
Posted By aira07

I don't think asking a csr will get you any...

I don't think asking a csr will get you any answers. If problems exist, do you expect them to tell you so that you can tell others to stop buying with them? From their standpoint, I think its...
Forum: Store Forum
09-28-00, 11:39 PM
Replies: 4
Views: 607
Posted By aira07

This is a little response to some of the comments...

This is a little response to some of the comments made about etailers, mainly Express, and some customer service issues. This is purely my opinion, so please do not take anything personally.

I...
Showing results 1 to 16 of 16


 
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