With the replacement discs...have they changed it in anyway? like changing the music? or perhaps changing the Anakin ghost back to Shaw? also, did they fix the potential lockup problem that occurs at the layer change point? just wondering...

1. no
2. no
3. not the same movie
4. YMMV

I realize the intent of the replacements was only for "technical" glitches, but I wouldn't have been surprised if someone at Fox had made an endrun around Lucas and made a few tweaks.

I got my set from Amazon yesterday. I am experiencing glitches in ANH and ESB. The glitches are more numerous in ESB than in ANH. There are multiple random places in ESB where the video freezes and skips/loops back two chapters. But when I play the scene back again I do not get the glitch in the same place again.

My player is a Sony DVPC660 5 disc player.

When I played ANH the first time there was no glitch. The second time around I had one hiccup about 10 minutes after the layer change. But when I played the scene again, it was not there. Anyway, I requested a replacement disc for ANH from Fox.

But I am having serious problems with ESB. Is Fox releasing a fixed version of ESB?

you obviously didn't get the joke.

Just got my replacement disc...
Mine came in the same dvd case that the movie's came in with outside art & insert.....

thought you might like to know.............

Does anyone know if I can still call the number listed above to get my ANH disc replaced?

I bought it about a month or so ago from amazon.com and noticed that it freezes around the scene where Princess Laia is being forced to reveal the rebel base or else they will destroy her home planet. But I was too lazy to contact amazon.com to get it exchanged until I read this thread that I can get a replacement disc without having to send back my original DVD.

Why not give it a shot and let us know how you make out?

Yes, you can. I called in just day before yesterday for the replacement.

I received my replacement DVD on Saturday. It was shipped by USPS using one of those plastic envelopes. No floater

I just called FOX this morning (Nov 8th) using the phone number given by the original poster. The lady took my address and phone number and said the replacement disc will be sent to me. She didn't ask me for UPC code or other type of proof of purchase. She did asked me what type of DVD player I have. I told her I have a Sony DVD Player, and asked her if she need the exact model number. But she said it's not necessary. I ask her how long it will take and she said they usually send them out at the end of the week.

It'll be cool to get the replacement disc that will play in my Sony DVD Player. Can't wait.

Has anyone checked their replacement discs? My replacement disc freezes and loops back to the scene where the millenium falcon escapes from the death star, right at the point where Luke is talking to Biggs just before taking off in his X-Wing to confront the death star. I can view the rest of the movie only if I skip the chapter by selecting the next chapter from the menu. Luckily, I can watch this chapter from the original disc I got in the box set. So, in order to watch Star Wars: ANH, I need two discs together!

Thanks Mr. Lucas! This is what he spent so many years working on getting the "best" version of SW on DVD!!?

Hopefully the next release of these movies will be a great improvement over the first. It is very disapointing that there were problems. Oh well at least some replacements work.

I got a replacement disc for ANH from Fox after a couple of weeks after calling that Fox number. The disc fixed the freeze problem at the scene where they forced Princess Laia to reveal the rebel base and then blew up her planet anyways. I didn't have any problem with my ESB disc. So I'm happy that all 3 of my Star Wars Trilogy DVDs works fine now.

Hopefully all the sound problems with the channel swapping has been fixed in these new re-issues, correct?

Holy Crap! Another thread where people bitch about Star Wars! Who'da thought?

I received mine and the case and disc were completely destroyed. I called the Customer Service number again told them what happened and asked if it could be sent in packaging with a little more padding, the Service rep said sure. When I received the second replacement it also was destroyed. When I say destroyed I mean the case looks like a dog ate it and the disc is completely scratched to hell.

Incorrect.

This reissue fixes the freeze problem on some machines. That's it.

Lucasfilm/Fox is taking the bizarre position that the flipped channels on SW is intentional.

Please read the FAQ regarding threadcrapping.

This is a genuine issue regarding non-playability of the SW DVDS due to production problems. FOX has acknowledged the problem and are sending replacements to people who call them.

So next time before you put your foot in your mouth, please get your facts straight. Thanks.

After reading this thread I decided to open and watch my dvd and sure enough there was a problem with skipping. I called the number and they took my info and said they would send the dvd out.

Gotta love the info we get on this forum!!!

FWIW: The only reason I haven't opened mine is because me and a friend each bought a copy and we ended up watching his that evening.

I was referring to the people bitching about the music in the surround sound channel's switch thank you very much!

Oh my, your foot isn't looking very good in your mouth there bud.

Did you receive it via UPS or USPS? I got mine in a plastic envelope (with no padding) in the mail and it's in pristine condition. On the other hand, people receiving theirs via UPS in a similar package reported substantial damage.

WTF is ANH?

I just called the # and the CSR took my name address to send me a replacement disc.