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Fox issuing replacement discs for ANH!

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Fox issuing replacement discs for ANH!

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Old 10-07-04 | 03:48 PM
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From: Roch, NY
Figured at some point I wont get that type of a response.
Old 10-07-04 | 04:04 PM
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From: Reno, NV
Originally posted by spazz276
Are they replacing just ANH? Mine seems ok, but my ESB disk is the one giving me problems. Even after exchanging the disks 3 times. Happens on 4 out of my 5 players.
What are the DVD players?
Old 10-07-04 | 05:14 PM
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From: Roch, NY
Two are Toshiba Sd4900
Toshiba sd3900
JvcXV501
Old 10-08-04 | 11:55 AM
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Seems to me Toshiba players are either buggy as hell or are having other major problems. Samsung is no better.
Old 10-08-04 | 03:03 PM
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Samsung, Toshiba and Sony all use the same manufacturers and most of the same parts.
Old 10-09-04 | 05:08 PM
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From: Denmark
Originally posted by spazz276
Right at the very begining. When the Star Destroyer comes into view, it pauses, and then loops back a couple seconds, eventually it corrects itself. The rest of the movie is fine.
That is a branching issue...its being discussed over at hometheaterforum. It has something to do with the different opening crawls...there is one in English, one in Spanish and one in French (I think). What I gather is the opening is "title 1", the different crawls are "title 2 and 3" and then it switches back to "title 1". Some players have trouble with that kind of branching

Are you using english only ?

EDIT: Found the post- Look at the top one and the one below here: ESB glitch

Last edited by DanishDVDfreak; 10-09-04 at 05:23 PM.
Old 10-22-04 | 04:02 PM
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I played "A New Hope" last night (you know... "Star Wars" as it used to be known), and it seems my problems are a bit different than others. I'm getting no freeze-ups or pixellation in the Chapter 26-27 area, though I think it gives a slight stutter at the layer change. However, the DD-5.1 track has constant dropouts, starting at the beginning and occurring every other minute or so. Also, there's a noticeable "jitter" or "stutter" when the rebel ship first races overhead in the opening scene causing it to "skip" forward a few frames. I understand this may be a branching issue.

I listened extensively to the DD-2.0 track, and found not a single dropout. But they're nearly constant on the 5.1 track. Anybody got any idea what's up? Have there been any other reports of this sort of problem?

BTW, I've got a Toshiba SD-4900, which has never before given me a single error on any of the hundreds of discs manufactured from practically every region in the world that makes DVDs... but I see that it's one of the players that seem to be having problems with this set.
Old 10-23-04 | 10:12 PM
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When are they going to send out these replacements!? If it's going to take months, we might as well try our luck at the stores first.
Old 10-25-04 | 01:27 PM
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My Toshiba SD-4900 has stuttering audio throughout both ANH and ESB on the DD5.1 soundtrack. DPII works fine.

Harry Potter, Chamber of Secrets had the same problem on a another Toshiba player. That is the reason I bought the 4900 last Christmas.

Is there a firmware fix for this? I swear, if I have to buy another DVD player, I am never going to purchase a Toshiba product again.
Old 10-25-04 | 09:27 PM
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Originally posted by Pistol Pete
My Toshiba SD-4900 has stuttering audio throughout both ANH and ESB on the DD5.1 soundtrack. DPII works fine.

Harry Potter, Chamber of Secrets had the same problem on a another Toshiba player. That is the reason I bought the 4900 last Christmas.

Is there a firmware fix for this? I swear, if I have to buy another DVD player, I am never going to purchase a Toshiba product again.
I hear ya, I own a Toshiba and its the last one I'm ever going to buy.
Old 10-27-04 | 10:44 AM
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Called, Ordered, gave name, address, phone, model of player, told woud be shipped when received by them in approximately 1 week - not asked for proof of present owenership, nor asked to return original disc. Now I need to figure out what to do with my original ANH.

I actually have small freezes/hiccups on all the SW movies after the fanfare and text crawl just where they make the trasition from opening fanfare to actually starting the "movie"
Old 10-28-04 | 12:42 PM
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They told me 2 weeks but that was 3 and a half weeks ago. Don't hold your breath.
Old 10-28-04 | 01:31 PM
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You guys are killing me with this. I keep seeing this thread is updated so I go into it to see if they are shipping.

Five pages of people saying "I called"!

Can we please leave this one alone until one of us actually receives the damn thing??!!

Thank you. You may now continue with your business day.
Old 10-28-04 | 07:28 PM
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From: "Are any of us really anywhere?"
Originally posted by Green Jello
You guys are killing me with this. I keep seeing this thread is updated so I go into it to see if they are shipping.

Five pages of people saying "I called"!

Can we please leave this one alone until one of us actually receives the damn thing??!!

Thank you. You may now continue with your business day.
I agree!
By the way...I called 3 weeks ago and they said 1 week from then, but nothing yet. I'll keep you updated each day I don't recieve it since everyone seems to want to know that.
Old 10-28-04 | 08:13 PM
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Originally posted by scott1598
I agree!
By the way...I called 3 weeks ago and they said 1 week from then, but nothing yet. I'll keep you updated each day I don't recieve it since everyone seems to want to know that.
Old 10-28-04 | 09:34 PM
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got mine!!!

October 28, Thursday - 7:30 PM
I received my replacement dvd for a new hope today!!! it wasn't shrink-wrapped, no security stickers, etc. it was mailed in a white plastic bag, fortunately the disc had not come loose.

upon inspection, it looks worse than my original disc. the glue holding it together looks inconsistantly applied, and the center ring has what looks like severe heat damage.

for reference: i called the day after the replacement discs were announced. they later called back, leaving a message about wanting to know what kind of dvd player i had. i never returned the call.

i'm checking it out now, but so far the numbers written around the center ring of the disc itself is identical to my first one.

Last edited by cygnet74; 10-28-04 at 10:09 PM.
Old 10-29-04 | 10:01 AM
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Originally posted by cygnet74
got mine!!!

October 28, Thursday - 7:30 PM
I received my replacement dvd for a new hope today!!! it wasn't shrink-wrapped, no security stickers, etc. it was mailed in a white plastic bag, fortunately the disc had not come loose.

upon inspection, it looks worse than my original disc. the glue holding it together looks inconsistantly applied, and the center ring has what looks like severe heat damage.

for reference: i called the day after the replacement discs were announced. they later called back, leaving a message about wanting to know what kind of dvd player i had. i never returned the call.

i'm checking it out now, but so far the numbers written around the center ring of the disc itself is identical to my first one.
wow. Being on the east coast I guess I should expect it sometime next week.
Old 10-29-04 | 05:32 PM
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Just got mine. Friday the 29th via UPS.
Old 10-30-04 | 02:18 PM
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From: Hawaii
I got mine last night.

All the way out to a little rock in the Pacific Ocean.

Last edited by island007; 10-30-04 at 02:21 PM.
Old 10-30-04 | 03:14 PM
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I got mine last night as well. And I ordered about a week after most people...
Old 10-31-04 | 06:21 PM
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Got mine, was left on my patio.
Old 11-01-04 | 01:05 AM
  #122  
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So, did they fix the problem with the replacement disc?
Old 11-01-04 | 07:44 PM
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I had held off from ordering this set because of these problems. If I order today from Amazon, what are the chances that I may get a problem free set? I mean, would Fox have recalled the defective discs from Amazon and other stores and replaced them with good discs by now?
Old 11-01-04 | 07:53 PM
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From: Docking Bay 94
Originally posted by Hobgoblin
I had held off from ordering this set because of these problems. If I order today from Amazon, what are the chances that I may get a problem free set? I mean, would Fox have recalled the defective discs from Amazon and other stores and replaced them with good discs by now?
Your chances? Probably about zero percent.

Fox didn't "recall" *any* discs, so pretty much every set at retail is the same as those shipped in September.

But why wait, especially since (if you are one of the few that has any issue) you can get a replacement disc shipped for free?
Old 11-01-04 | 08:31 PM
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Thanks for the feedback bboisvert.

I guess that Amazon is still giving 40% off on the set in order to dispose of the defective stock as quickly as possible.


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