Go Back  DVD Talk Forum > DVD Discussions > DVD Talk
Reload this Page >

Fox issuing replacement discs for ANH!

DVD Talk Talk about DVDs and Movies on DVD including Covers and Cases

Fox issuing replacement discs for ANH!

Old 09-29-04, 10:33 PM
  #1  
DVD Talk Ultimate Edition
Thread Starter
 
Join Date: Dec 2001
Location: Carrollton, Ga
Posts: 4,809
Likes: 0
Received 0 Likes on 0 Posts
Fox issuing replacement discs for ANH!

Here's the number to call Fox to ask them about the replacement disc for ANH.

1-888-223-2FOX

This is not a hoax. Fox is aware of the skipping and freezing problems with ANH, and they are offering replacements discs. So call the number and let them take down your name, address, and phone number. You don't even have to send in your current disc, unless they've changed their policy in the last 12 hours.
Old 09-29-04, 10:58 PM
  #2  
DVD Talk Hall of Fame
 
Join Date: Jan 2000
Location: Chicago, IL
Posts: 9,334
Likes: 0
Received 0 Likes on 0 Posts
Are they fixing the audio???
Old 09-30-04, 12:37 AM
  #3  
Needs to contact an admin about multiple accounts
 
Join Date: Mar 2002
Location: Southern NJ/Philly
Posts: 192
Likes: 0
Received 0 Likes on 0 Posts
If the audio is the same, I'm also not interested. I only got one instance of skipping and it was a random player malfunction (b/c it disappeared after restarting the player).
Old 09-30-04, 01:54 AM
  #4  
Banned
 
Join Date: Sep 2004
Posts: 13
Likes: 0
Received 0 Likes on 0 Posts
I'm wondering. I exchanged my set for another and don't have any problem with ANH now, but I wonder if this is some widespread problem, such that even discs that play ok now may have problems in the future or NEAR future.Or am I just being paranoid?

Or, if it's free anyway, should I just go ahead and call and get one of their 'new' discs that may be better.
Old 09-30-04, 02:17 AM
  #5  
Senior Member
 
Join Date: Jun 2004
Posts: 819
Likes: 0
Received 0 Likes on 0 Posts
I'd get a replacement just in case. What could it hurt?
Old 09-30-04, 02:56 AM
  #6  
New Member
 
Join Date: Sep 2004
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
I'm just gonna call. I haven't noticed any skipping errors, but I don't want to take any chances. And when I watched it with the director's commentary there was a loud *pop* somewhere in the middle. I haven't watched 'em yet without the commentary, so I don't know if there will be any problems there, but if it's free I might as well just get a new one anyway...maybe they'll fix my pop, maybe the won't, but I don't wanna find out later when I play the disc on a different player or whatever that I had a defective one all along...
Old 09-30-04, 05:53 AM
  #7  
DVD Talk Ultimate Edition
Thread Starter
 
Join Date: Dec 2001
Location: Carrollton, Ga
Posts: 4,809
Likes: 0
Received 0 Likes on 0 Posts
Are they fixing the audio???
They went the extra effort and contacted Lucasfilm, and they got the same stock "intentional" response we did. Fox has no control over the content, audio, or video on these discs. All they can do is take care of glitches and other playback problems.

Lucasfilm is going to do it's best not to have to go back, remix the entire soudtrack, and repress a million or more DVDs, at a great cost. Right or wrong, that's why they're resisting. They don't want to spend the loads of money, having already spent millions on the DVD set as it is.
Old 09-30-04, 07:33 AM
  #8  
Senior Member
 
Join Date: Feb 1999
Location: Orlando, FL
Posts: 795
Likes: 0
Received 0 Likes on 0 Posts
The Digital Bits has on their site that this voluntary recall doesnt fix sound issues b/c according to LucasFilm "their aren't any" , it just fixes a possible "skip glitch"
Old 09-30-04, 10:20 AM
  #9  
DVD Talk Gold Edition
 
Join Date: Dec 2002
Posts: 2,934
Likes: 0
Received 0 Likes on 0 Posts
How can I tell if my disc is bad??
Old 09-30-04, 10:31 AM
  #10  
DVD Talk Legend
 
Join Date: Feb 1999
Location: Chicago, IL
Posts: 24,191
Likes: 0
Received 1 Like on 1 Post
The hotline is open 8am-5pm Pacific time
Old 09-30-04, 11:08 AM
  #11  
DVD Talk Legend
 
Join Date: Apr 1999
Location: Docking Bay 94
Posts: 14,259
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Class316
How can I tell if my disc is bad??
Watch it?

The issue is that the disc skips (near/at the layer change) on some players. If it doesn't skip for you, your disc doesn't need replacing. (Until, of course, THX issues an exchange based on the flipped rear channels.)
Old 09-30-04, 11:19 AM
  #12  
DVD Talk Gold Edition
 
Join Date: Dec 2002
Posts: 2,934
Likes: 0
Received 0 Likes on 0 Posts
I don't think mine skips, but I called and left my info and they said "once we start sending them out we'll send your replacement discs".

I guess I have nothing to lose since it's free and I don't have to actually send anything.
Old 09-30-04, 11:20 AM
  #13  
DVD Talk Legend
 
Join Date: Feb 1999
Location: Chicago, IL
Posts: 24,191
Likes: 0
Received 1 Like on 1 Post
Beginning of chapter 28 -- that's where I should look, right?
Old 09-30-04, 11:39 AM
  #14  
Retired
 
Join Date: May 1999
Posts: 27,449
Likes: 0
Received 0 Likes on 0 Posts
No skipping or freezing on mine, so no exchange for me.

Awesome of them to take care of this for those with problems though. I didn't notice the audio problems so I don't really care about those.
Old 09-30-04, 12:34 PM
  #15  
Fok
DVD Talk Limited Edition
 
Fok's Avatar
 
Join Date: Aug 2000
Location: Canada, BC
Posts: 6,689
Likes: 0
Received 0 Likes on 0 Posts
How do they confirm that you've actually bought the disk in the first place?
Old 09-30-04, 12:41 PM
  #16  
Banned
 
Join Date: Aug 2000
Location: Reno, NV
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
Mine works fine, but I ordered one anyway. Free Star Wars. I'll just give it to a friend.
Old 09-30-04, 12:41 PM
  #17  
DVD Talk Gold Edition
 
Join Date: Dec 2002
Posts: 2,934
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Fok
How do they confirm that you've actually bought the disk in the first place?
They don't!!
Old 09-30-04, 12:42 PM
  #18  
Banned
 
Join Date: Aug 2000
Location: Reno, NV
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Fok
How do they confirm that you've actually bought the disk in the first place?
They don't. They take your name address, phone number and then send you on your way.
Old 09-30-04, 12:54 PM
  #19  
Fok
DVD Talk Limited Edition
 
Fok's Avatar
 
Join Date: Aug 2000
Location: Canada, BC
Posts: 6,689
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Green Jello
They don't. They take your name address, phone number and then send you on your way.
Sweet, hopefully I don't get spammed with junk mail and stuff.
Old 09-30-04, 01:23 PM
  #20  
DVD Talk Legend
 
Join Date: Sep 1999
Posts: 11,863
Likes: 0
Received 0 Likes on 0 Posts
Just called them...they said once they are in they will ship them out.
Old 09-30-04, 01:27 PM
  #21  
Banned
 
Join Date: Aug 2000
Location: Reno, NV
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Fok
Sweet, hopefully I don't get spammed with junk mail and stuff.
They didn't ask for an e-mail.
Old 09-30-04, 01:38 PM
  #22  
DVD Talk Legend
 
Join Date: Feb 1999
Location: Chicago, IL
Posts: 24,191
Likes: 0
Received 1 Like on 1 Post
Called. Ordered.
Old 09-30-04, 02:16 PM
  #23  
DVD Talk Special Edition
 
Join Date: Apr 2002
Location: Texas
Posts: 1,176
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Green Jello
They didn't ask for an e-mail.
email isn't the only place you can receive junk.
Old 09-30-04, 02:35 PM
  #24  
Banned
 
Join Date: Aug 2000
Location: Reno, NV
Posts: 2,893
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by sn9ke_eyes
email isn't the only place you can receive junk.
Yes, but it is the only place you can receive SPAM.
Old 09-30-04, 02:39 PM
  #25  
DVD Talk Special Edition
 
Join Date: Dec 1999
Location: Raleigh, NC
Posts: 1,766
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by Green Jello
Yes, but it is the only place you can receive SPAM.
i get it at the food store

Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.