Re: The complaining about Amazon thread
 

It's all USPS delivery (UPS for larger items) here in Hawaii. They have a distribution center here where they receive and sort the cargo from the daily Amazon Air flights, but then they deposit it into the USPS distribution center for last mile delivery.

Re: The complaining about Amazon thread
 

My 2 Criterions still haven't shipped yet. I doubt they are arriving tomorrow. I'm not in a rush by any means, but I find it interesting how slow some shipments are now.

Edit: And after i typed this, i got the shipping email

Re: The complaining about Amazon thread
 

I live ~70 miles from their Memphis, TN warehouses (they have ~10 there, plus a major return center on the outskirts). It's also the home of the USPS distribution center for where I live - not in the boonies (we have interstate all the way from Memphis to us). Amazon uses USPS and UPS for all deliveries I've received the past 3-4 years. One Christmas I saw a few of the Amazon delivery vans in town and *one* shipment I received was delivered by one with the rest coming USPS/UPS. USPS delivers ~80% of my orders and there's no rhyme or reason for when UPS gets one with at least half of the "UPS" deliveries actually being UPS Mail Innovations (where they generally hand off to USPS for "last mile"). If Amazon manages to get the package to the USPS distribution center, which is central to *any* of the Memphis warehouse locations (think of the warehouses like spokes off the hub), I'll get a package in a day or two. Amazon often bungles that by sending things to Little Rock or Nashville on their way to the Memphis USPS center.

Re: The complaining about Amazon thread
 

A week before Thanksgiving, on Thursday I placed an order for several items. Most were in the $10-20 range, but there was also a faucet water filter ($35) and a countertop ice maker ($230). I chose the delivery option of having them all delivered on the same day, which would be that Monday. I could have had some of the items sooner, but I figured it would be easier this way. I was planning to leave town Tuesday morning to visit family for Thanksgiving, so a Monday delivery would be fine. Well, all day Monday--since like 8 am--the tracking info says my shipment is out for delivery. First it was saying it would arrive by 1 pm. Then by 6 pm. Then by 10 pm. Then it was saying "Still arriving today" but by then I knew it was a lie. Finally sometime after midnight the tracking updated to say it would be delivered Tuesday. So I had to delay my departure by a few hours, but my delivery finally arrived early Tuesday afternoon. I checked through the boxes. I had ordered two power strips but only one was delivered. I got to the last box that must contain the water filter. Nope, it was a bottle of organic body wash that I definitely didn't order. :mad: No water filter.

So after the holiday weekend I got back home and was looking at my options for contacting customer service. I rolled the dice and went with the online "chat" option (which is just an automated system) and it actually went fairly well. I just asked for a refund on the missing power strip, but I requested a replacement for the water filter. The water filter was shipped out pretty quickly after that, but then on the supposed delivery day I went through the same rigamarole with the "out for delivery" tracking being pushed back further and further until it finally changed to "arriving tomorrow." It did finally arrive the next day, so I guess that's a win.

Re: The complaining about Amazon thread
 

I've come to the point where I'm not even researching gift items on Amazon anymore. I've either bought my Christmas gifts in-store or from the manufacture website (and the companies had some good sales, not MSRP amounts).

Re: The complaining about Amazon thread
 

The other day I walked by a USPS vehicle and I could see many small Amazon packages.

Re: The complaining about Amazon thread
 

Speaking of Amazon and the USPS. Yesterday, the USPS delivered an Amazon package to our house. They had a package for our neighbor, too. Our neighbors live on a flag lot; their front yard is behind our back yard. But rather than drive back down the street and up their driveway, or *shudder* walk to our neighbor's front door, the USPS delivery person drove their vehicle across our grass divider as a short-cut onto the neighbor's driveway.

Re: The complaining about Amazon thread
 

Maybe someone needs to start a USPS complaint thread. I don't see how that's Amazon's fault.

Re: The complaining about Amazon thread
 

It's not.

Re: The complaining about Amazon thread
 

I placed an order today, which tried to default to 2 day shipping. That wouldn't be a big deal, but these were the two options:

FREE One-Day shipping - get it Tomorrow, Dec 16
FREE Two-Day shipping - get it Friday, Dec 29

Okay, I'll take the One-Day shipping, but what a bizarre set of options.

Re: The complaining about Amazon thread
 

You should've gone for the 29th. Help celebrate my birthday. :lol:

Re: The complaining about Amazon thread
 

I'll be celebrating alongside you, anyway. The 29th will be my last day of work before retirement! :toast:

Re: The complaining about Amazon thread
 

Congrats! :toast:

Re: The complaining about Amazon thread
 

Thanks!

Re: The complaining about Amazon thread
 

A friend sent me a copy of Waxwork 1 and 2 that is from the Vestron video collection. The damn 2-disc case came broken from Amazon. It was a clear case. Luckily I had a spare 2 disc case, but blue colored. I'll post a picture of how bad it looked. It looks like it was probably tossed and dropped a few times.

Re: The complaining about Amazon thread
 

https://cimg2.ibsrv.net/gimg/dvdtalk...d5735753c.jpeg

Re: The complaining about Amazon thread
 

When they give you the option to have all of your packages to be shipped on your Amazon delivery day and instead of combing them in one shipment they sent them in separate brown mailers or when you order two copies of the same movie in one order and they split them up into two bubble mailer envelope shipments

Re: The complaining about Amazon thread
 

I'm sure some of you got the email today.

Now Amazon Prime Video will have ads in their streaming content.

But hey, just pay $2.99 a month for no ads...on top of the $140/year membership.

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Yeah, I think I complained about it back in September when they announced they would do it in 2024 (of course it's January of 2024).

Re: The complaining about Amazon thread
 

I am sure Bezos will use that ad money to give his employees raises and better benefits.

Re: The complaining about Amazon thread
 

Streaming services -- and Amazon Prime in particular -- are really a goldmine for advertisers. They know your name, where you live, and what you watch. And, in Amazon's case, they know also know what you shop for and buy. And, on top of all of the information we voluntarily give out to social media sites like facebook, tik-tok, and instagram, there are probably insanely detailed profiles available out there for advertisers.

I remember a while back that a father found out his teenage daughter was pregnant because Target was keeping track of her shopping habits, figured out she was pregnant, and started sending her exclusive deals for baby items.

Re: The complaining about Amazon thread
 

Corps datamine all available info on every consumer in the United States. There are methods to confuse the system unless you have an incredibly unique name. The EU was very smart and proactive passing those data privacy laws.

Re: The complaining about Amazon thread
 

I assume you can't cancel the $14.99 Amazon prime monthly fee and just get prime video with ads for $2.99?

Ads are annoying but that might be a great deal and if it covers 2024 Thurs Night football games as well.

Re: The complaining about Amazon thread
 

I mean you still need to pay for prime video with ads ala carte.

Re: The complaining about Amazon thread
 

So I ordered a book that was due to arrive today, but they sent me a message of a "problem with your order" and the explanation was the product was damaged and undeliverable.

So they're giving me a refund. Why don't they just send me another copy of the book?

Re: The complaining about Amazon thread
 

That happened to me before. They refunded me because the product I ordered was out of stock.

Re: The complaining about Amazon thread
 

Is this the place to complain about Amazon Prime movies having commercials now? Despicable! Totally ruins the movie. I’m considering canceling in protest.

Re: The complaining about Amazon thread
 

Here and/or here: https://forum.dvdtalk.com/streaming-...ng-thread.html

Re: The complaining about Amazon thread
 

Posted in the Amazon Prime Streaming Thread:

Re: The complaining about Amazon thread
 

You want 4K DV/Atmos then you gotta pay or you cancel. I pay and expect the 4K/DV/Atmos.

Re: The complaining about Amazon thread
 

I wonder if it is because the commercials are not in Dolby Vision or Atmos?

Re: The complaining about Amazon thread
 

Rant mode on:
I guess I can't be too picky but I ordered a Genie outside keypad to replace mine that has seen better days due to sun and general weather exposure.

I figured I'd have it sent to one of the Amazon Lockers thinking they would bulk drop those earlier to partially empty the truck and I'd get my stuff sooner in the day. Well, that's not how it works because as I type this, 4:40 PM local, it's still not delivered. I might have just had it dropped off at my home even if it arrived at the somewhat regular time around 7 PM.

OK, perhaps I'm just passive-aggressive since I just saw my Prime membership renewed earlier today and I forgot I was considering canceling with fewer orders and now ads on Prime. I guess I can still cancel but I guess I'm too lazy.

OK, rant mode off. -ptth-

Re: The complaining about Amazon thread
 

AND,

We’re sorry for the delay. If you have not received your package by March 10, you can come back here the next day for a refund.

Re: The complaining about Amazon thread
 

In my experience they would often drop locker shipments late at night after regular deliveries.

Re: The complaining about Amazon thread
 

I'd been on an Amazon boycott for some time, but my cousin wanted a toy for his birthday that you can only order there. So I begrudgingly logged in to my account yesterday to place my first order in four years. I received a confirmation e-mail, but as of this morning I've been locked out of the account due to "unusual activity". The site is instructing me to upload a billing statement if I want to regain access. I believe that's overstepping it.

Amazon is not the government - I'm not sending them any scans of my banking documents to gain approval to buy a $50 children's toy. Security measure or not, that's absurd. The account is over twenty years old and I entered the same address and payment method that was used on my last order in 2020. They obviously don't need my business, so they may as well cancel the damn thing. Thank goodness I never spent money building any kind of digital library with Amazon or I'd be really pissed right now. For me, the major downside of having the account frozen is that I'm unable to delete my personal info stored on this evil corporation's site. :grumble:

Re: The complaining about Amazon thread
 

You likely got flagged because you hadn't logged into the account for four years, then suddenly logged in to buy a toy, which is something you'd probably never bought or even did a search for before.

On their end, it probably looked suspicious.

Re: The complaining about Amazon thread
 

I'd logged in to the account occasionally since 2020 to monitor prices of items on my wish list. This was only to help with comparison shopping and I almost always found a better price elsewhere with a bit of searching. Ironically, an action figure was the last item I'd ordered on Amazon in early 2020 - so this wasn't an unusual purchase. I'd ordered quite a few similar items on the account.

But to me, this is overkill. It would be like a Walmart cashier asking me to show my bank statement at the register because I hadn't used a debit card there for a few years. I'd just go somewhere else. There are more efficient and less intrusive ways to verify a customer's payment method. My billing and shipping address match, not to mention providing a security code. The only time I can recall being forced to show a personal billing statement was for proof of residence to obtain a Real ID card.

Re: The complaining about Amazon thread
 

You could always try a customer service chat and see if there's some other way to unlock your account without being so intrusive.

Edit: Never mind. Sounds like a nightmare situation: https://www.reddit.com/r/amazonprime...th_resolution/

Re: The complaining about Amazon thread
 

^ No chat when you can't even log in. Apparently calling gets you nowhere. There's no getting past the screen where they ask you to upload a billing statement at the bottom:

https://cimg3.ibsrv.net/gimg/dvdtalk...aabccd9880.jpg

But yeah, I went down the Reddit rabbit hole on this topic yesterday. It seems even if you provide the documents they ask for, they often still mark it as "insufficient" and keep the account locked. What if this happened to an elderly shut-in who depended on Amazon for food delivery and medical supplies? The whole thing is Kafkaesque to me. I did nothing wrong, yet something triggers a security algorithm and an outsourced office drone in another country just passes blame to the customer and keeps them running in circles. That's what this creepy monolithic company has come to.

If you read deep enough in the Reddit threads, it seems the people who managed to get their accounts unlocked had to upload utility bills and/or a photo of them holding up their credit card/driver's license next to their face. Here's an idea, Amazon: Why don't you leave the security of my payment method up to my credit card company? They're pretty good at handling that themselves.

Re: The complaining about Amazon thread
 

I agree it's dumb but I can understand why they don't just leave security in the hands of the credit card company, which will make you whole but not amazon (as I understand it).