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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

Noonan 10-04-21 01:35 PM

Re: The complaining about Amazon thread
 
Not a complaint but they finally fixed their app to show open orders and made it even better than it was before. Now they display large and at the top of your order list.

Sonic 10-04-21 04:03 PM

Re: The complaining about Amazon thread
 
I ordered some soft bristle toothbrushes on Sept 29. It's stuck showing "delayed but not shipped" along with an Amazon tracking number. Never seen this status before in my years ordering tons of items. On the plus side I was given a $5 promotion today for the delay.

rduncan 10-04-21 04:58 PM

Re: The complaining about Amazon thread
 
It looks like the local, Albuquerque, Centers have at least partially opened. I ordered stuff Saturday for delivery today and it's showing "ABQ5" as part of the tracking info. In the past, it was generally one of the AZ points. I believe they were having hiring issues and offering sign-on bonuses so perhaps they got enough to actually open. Now I wonder if they will offer the Same Day delivery on some stuff?

Why So Blu? 10-05-21 10:17 AM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 13992932)
Not a complaint but they finally fixed their app to show open orders and made it even better than it was before. Now they display large and at the top of your order list.


No, I don't see "open orders" at all via the app. On the website itself it does have one that says "Orders Not Yet Shipped," so I figure that's the one with different wording.

rduncan 10-05-21 04:01 PM

Re: The complaining about Amazon thread
 

Originally Posted by rduncan (Post 13993097)
It looks like the local, Albuquerque, Centers have at least partially opened. I ordered stuff Saturday for delivery today and it's showing "ABQ5" as part of the tracking info. In the past, it was generally one of the AZ points. I believe they were having hiring issues and offering sign-on bonuses so perhaps they got enough to actually open. Now I wonder if they will offer the Same Day delivery on some stuff?

Nope, originated in Nevada. Must have shipped to the ABQ center and then turned it over to USPS. I often have stuff shipped via some other carrier and then hand off to USPS but this looked different.

Noonan 10-06-21 08:52 AM

Re: The complaining about Amazon thread
 

Originally Posted by Why So Blu? (Post 13993373)
No, I don't see "open orders" at all via the app. On the website itself it does have one that says "Orders Not Yet Shipped," so I figure that's the one with different wording.

Yeah, I'm not sure what happened. The app updated and it's back to the old style for me now. Maybe they did a small test release of a new version to see how it went? It definitely was changed for about a week and the changes were good.

BobO'Link 10-06-21 11:38 AM

Re: The complaining about Amazon thread
 

Originally Posted by Why So Blu? (Post 13993373)
No, I don't see "open orders" at all via the app. On the website itself it does have one that says "Orders Not Yet Shipped," so I figure that's the one with different wording.

Yes, it is. The link's still the same (and says in the URL filter=open) - just the name was changed... longer for no good reason. I guess too many people don't understand the concept of an "open order" these days...

Why So Blu? 10-06-21 12:18 PM

Re: The complaining about Amazon thread
 

Originally Posted by BobO'Link (Post 13993882)
Yes, it is. The link's still the same (and says in the URL filter=open) - just the name was changed... longer for no good reason. I guess too many people don't understand the concept of an "open order" these days...


I think that's what I said, but only on the desk top version. There is no "orders not yet shipped" via the App. The app just Orders > Digital Orders > Local Stores > Canceled. Then you can filter by order date.


movieguru 10-29-21 12:26 AM

Re: The complaining about Amazon thread
 
What is going on with Amazon's delivery times for Prime members? I just looked at stuff I used to be able to get in 2-3 days and now the window for delivery is no less than 5-7 days and many items state they won't be delivered until November 10 if I ordered today 10/28. i don't use it, but now Whole Food orders are going to cost $9.95. Doesn't seem like Prime has any benefit now.

PhantomStranger 10-29-21 01:11 AM

Re: The complaining about Amazon thread
 
Prime delivery is more like Amazon's way of saying we'll deliver it when we get around to it. I have a hunch they are purposely delaying fulfillment so they can group orders in concentrated geographic areas. They could fulfill it immediately but the cost of shipping you one item eats up most of their margin. They are pooling neighborhood orders before actually shipping them out.

Josh-da-man 10-29-21 04:37 AM

Re: The complaining about Amazon thread
 
While the delayed delivery times could just be another manifestation of the "supply chain" woes, it sounds like "Prime" is morphing into Amazon's streaming service, and they're cutting back on the idea of using it as an unlimited 2-day premium delivery service.

They started cutting back on Prime benefits a few years ago with "add-on" items that were no longer Prime eligible without a minimum $25 purchase.

TomOpus 10-29-21 06:05 AM

Re: The complaining about Amazon thread
 

Originally Posted by PhantomStranger (Post 14004504)
They are pooling neighborhood orders before actually shipping them out.

So, if no one in your neighborhood orders anything, you'll never receive your order? That doesn't make a lick of sense.

I haven't noticed any change in my Prime deliveries. I just ordered 2 pair of Levis last Wednesday evening and got them Thursday afternoon.

Noonan 10-29-21 07:25 AM

Re: The complaining about Amazon thread
 
I guess it depends on your area. I'm still able to get packages next day in a lot of cases.

movieguru 10-29-21 09:08 AM

Re: The complaining about Amazon thread
 

Originally Posted by Josh-da-man (Post 14004529)
While the delayed delivery times could just be another manifestation of the "supply chain" woes, it sounds like "Prime" is morphing into Amazon's streaming service, and they're cutting back on the idea of using it as an unlimited 2-day premium delivery service.

They started cutting back on Prime benefits a few years ago with "add-on" items that were no longer Prime eligible without a minimum $25 purchase.

I mainly joined Prime for the quick two day shipping without the minimum dollar orders. They don't have much original content on their streaming, or at least enough to justify the cost. I can't remember the last time I watched any original content on Amazon or other movie content for that matter.

i find myself ordering more from other websites than I do on Amazon. Most of the time I'm getting it quicker and cheaper ordering it elsewhere. It only saves search time ordering from Amazon now.

Norm de Plume 10-31-21 09:52 PM

Re: The complaining about Amazon thread
 
There's something I noticed just now that I quite like. If you place products into your Wishlist, the site tracks price drops and makes note of the difference. Nota bene that it does not advertise price increases, so one must be vigilant.
Anyway, I have love/hate feelings toward this conglomerate. It really does make shopping easier for people like me, who are averse to leaving the house, but I abhor the company's insatiable rapacity, its indefensible exploitation of its workers, and Bezos's wanton sybaritism. Someone in his position has the influence to make myriad positive changes in the world; instead he's content to wallow in his reprehensible selfishness and continue raking in the billions and acquiring lavish residences left, right, and centre.

jpcamb 11-01-21 09:41 AM

Re: The complaining about Amazon thread
 
I've had two recent orders do something 'whacky' One order was refunded on Monday having been due for delivery on a Sunday as it was "undeliverable" granted it was taking 4 or more days for the order to arrive so it's not like it was supposed to be next day. I also had a phone case order that would not allow me to cancel despite not being out for delivery that was also never delivered or out for shipment that I was refunded for. It took over a week and a half for that one to resolve. Very strange stuff going on with this company. Most of my orders ship without issue if not a bit slower than advertised but things are weird on that site lately

story 11-01-21 10:11 AM

Re: The complaining about Amazon thread
 

Originally Posted by Norm de Plume (Post 14005582)
There's something I noticed just now that I quite like. If you place products into your Wishlist, the site tracks price drops and makes note of the difference. Nota bene that it does not advertise price increases, so one must be vigilant.
Anyway, I have love/hate feelings toward this conglomerate. It really does make shopping easier for people like me, who are averse to leaving the house, but I abhor the company's insatiable rapacity, its indefensible exploitation of its workers, and Bezos's wanton sybaritism. Someone in his position has the influence to make myriad positive changes in the world; instead he's content to wallow in his reprehensible selfishness and continue raking in the billions and acquiring lavish residences left, right, and centre.

I heard you can get most of those two-dollar words for $1.49 apiece on Amazon.

Cellar Door 11-01-21 10:53 AM

Re: The complaining about Amazon thread
 

Originally Posted by story (Post 14005746)
I heard you can get most of those two-dollar words for $1.49 apiece on Amazon.

But it might take 5-7 days for them to arrive!

BobO'Link 11-01-21 11:44 AM

Re: The complaining about Amazon thread
 

Originally Posted by Norm de Plume (Post 14005582)
There's something I noticed just now that I quite like. If you place products into your Wishlist, the site tracks price drops and makes note of the difference. Nota bene that it does not advertise price increases, so one must be vigilant.
Anyway, I have love/hate feelings toward this conglomerate. It really does make shopping easier for people like me, who are averse to leaving the house, but I abhor the company's insatiable rapacity, its indefensible exploitation of its workers, and Bezos's wanton sybaritism. Someone in his position has the influence to make myriad positive changes in the world; instead he's content to wallow in his reprehensible selfishness and continue raking in the billions and acquiring lavish residences left, right, and centre.

That's why I add a comment to include the price a product was when I put it in a wish list. If it goes up I can see it without having to go to CCC for a price track.

Cellar Door 11-01-21 02:13 PM

Re: The complaining about Amazon thread
 
I use the 'Keepa' extension in Chrome, so I can just open an item from my Amazon wishlist and there's a nice little chart that shows the item's price each day for the past several months.

fujishig 11-01-21 02:43 PM

Re: The complaining about Amazon thread
 
Or use camelcamelcamel and you can do it from a browser extension right on the page.

I do think it's supply chain issues, because I've gotten more than a fair share of "cancelled" orders for no apparent reason, and then it's completely unavailable on Amazon.

Cellar Door 11-01-21 04:32 PM

Re: The complaining about Amazon thread
 

Originally Posted by fujishig (Post 14005882)
Or use camelcamelcamel and you can do it from a browser extension right on the page.

Keepa is a browser extension that shows a price history right on the amazon product page, too.

b2net 11-01-21 05:46 PM

Re: The complaining about Amazon thread
 
Microsoft Edge also has something that will note lower prices at Amazon as well as coupon codes for other sites, built in without an add-on.

NoLifeDGenerate 11-28-21 07:37 PM

Re: The complaining about Amazon thread
 
Two new complaints. I just paid $120 to renew my Prime. Yet, 3 of my recent orders have been shipped through UPS/USPS instead of being delivered by Amazon. Now, the first 2 were 2nd day air anyway (but Amazon delivers on weekends). The real problem is the 3rd one. Evolution BD. They finally shipped it today (was supposed to release on the 8th), BUT they used UPS Surepost! WTF? I called and complained. I'm supposed to get a $5 credit.

2. I just placed an order on Amazon.de for the first time since August 2020. Why the hell are they charging tax now???? My 2020 order did NOT include tax, nor did any orders prior to that, so this is a new thing. As if the shipping/import fees aren't bad enough. WTF!? If Amazon Germany is going to charge me tax for the US, then I want my bloody Prime shipping on those orders too.

Kevin Phillips 12-27-21 03:10 PM

Re: The complaining about Amazon thread
 
I ordered a video game for my son last week. It was supposed to arrive before Christmas. Christmas came and went, and my order hadn't even shipped. There is a Target near my house and they have it in stock. So I tried to cancel this morning, but Amazon wouldn't let me cancel because it was "In the final stages before being shipped". A few hours later this morning it finally shipped, using the USPS, from Seattle -- I'm near the East coast of the U.S. :mad:

PhantomStranger 12-27-21 04:42 PM

Re: The complaining about Amazon thread
 

Originally Posted by Kevin Phillips (Post 14031205)
I ordered a video game for my son last week. It was supposed to arrive before Christmas. Christmas came and went, and my order hadn't even shipped. There is a Target near my house and they have it in stock. So I tried to cancel this morning, but Amazon wouldn't let me cancel because it was "In the final stages before being shipped". A few hours later this morning it finally shipped, using the USPS, from Seattle -- I'm near the East coast of the U.S. :mad:

Amazon used to be really great about ensuring items listed for delivery before Christmas would make it by Christmas. But their monopoly now affords them protection from backlash. I foolishly made a gift order which promised to be delivered by the 24th. Christmas came and went, the present arrived this morning. So no memories of opening it on Christmas in front of relatives.:(

stvn1974 01-08-22 05:04 PM

Re: The complaining about Amazon thread
 
My last four orders have arrived two days later than what it showed when I placed the order.

b2net 01-08-22 05:59 PM

Re: The complaining about Amazon thread
 
I am experiencing the same thing as well. And the items are being set by Amazon. Which makes it even more odd.

DWilson 01-10-22 04:43 PM

Re: The complaining about Amazon thread
 
I pick up some of the Prime Channel deals when they're offered, and Amazon took my January payments out of my digital credits rather than charge my CC. I generally have some in my account but they haven't accepted them as payment in the past.

TomOpus 01-10-22 05:08 PM

Re: The complaining about Amazon thread
 
I should probably start a positive Amazon experience thread I had an order arrive today, two days early.

TheBang 01-11-22 01:19 PM

Re: The complaining about Amazon thread
 
Just remember, any time an order arrives past the expected delivery date that Amazon gives you, you can get $$$ for it. I just start a customer service chat and tell them, "This item was supposed to arrive Monday, but it arrived late on Wednesday. I was wondering if I could get some credit for the inconvenience?" That's it, and they just usually give you $5 automatically from there. I racked up about $30-40 in credits over the recent holiday season.

TheMovieman 01-14-22 04:10 PM

Re: The complaining about Amazon thread
 
Well, bought Cruella 4K from Amazon and they sent me an opened, return version (fingerprints even on the 4K disc). Probably plays fine but I paid for a new copy so returning it.

Norm de Plume 01-14-22 05:30 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14038430)
I should probably start a positive Amazon experience thread I had an order arrive today, two days early.

Strictly from a consumer's standpoint, I am in fact extremely happy with Amazon overall, but in view of its pernicious impact on society and the insatiable world-dominating avarice of its founder, I'm ashamed to be a customer.

zyzzle 01-14-22 08:53 PM

Re: The complaining about Amazon thread
 

Originally Posted by TheBang (Post 14038750)
Just remember, any time an order arrives past the expected delivery date that Amazon gives you, you can get $$$ for it. I just start a customer service chat and tell them, "This item was supposed to arrive Monday, but it arrived late on Wednesday. I was wondering if I could get some credit for the inconvenience?" That's it, and they just usually give you $5 automatically from there. I racked up about $30-40 in credits over the recent holiday season.

Tread very carefully... for you're now surely a "devil" customer of Amazon and will be getting the ban hammer shorty if you continue to exercise your muscle against the Amazon monster...

TheBang 01-16-22 01:43 AM

Re: The complaining about Amazon thread
 

Originally Posted by zyzzle (Post 14040820)
Tread very carefully... for you're now surely a "devil" customer of Amazon and will be getting the ban hammer shorty if you continue to exercise your muscle against the Amazon monster...

I've been doing it for at least 5 years, usually about 5-10 times a year for the packages that are genuinely late, and haven't had a problem yet. ¯\_(ツ)_/¯

TheMovieman 01-17-22 09:39 PM

Re: The complaining about Amazon thread
 

Originally Posted by TheMovieman (Post 14040692)
Well, bought Cruella 4K from Amazon and they sent me an opened, return version (fingerprints even on the 4K disc). Probably plays fine but I paid for a new copy so returning it.

Well, got to give them credit, they got me another copy out in only a couple days...

tonyc3742 01-22-22 03:05 PM

Re: The complaining about Amazon thread
 
So you used to be able to sample MP3 tracks on Amazon, on the actual item's page. The first 30 seconds or so. Which was usually enough for me to get a feel if I would like the album.
It looks like that changed? Now I try to check out the MP3 track of a CD I want to buy, and it kicks me over to Amazon Music, which then says "You can't listen to tracks on demand without paying for Amazon Music membership".
I know I can go to Youtube or a bunch of other sites to check out the music, but this seems like a stupid change that doesn't really benefit anyone (what, I'm going to pirate the first 30 seconds of a song?) and is very annoying to the customer (at least to me). The purpose is probably to push me to the membership, but that won't do it.
Anyone else run into this, or know anything else about this consumer-unfriendly change?

PhantomStranger 01-22-22 05:20 PM

Re: The complaining about Amazon thread
 

Originally Posted by tonyc3742 (Post 14045279)
So you used to be able to sample MP3 tracks on Amazon, on the actual item's page. The first 30 seconds or so. Which was usually enough for me to get a feel if I would like the album.
It looks like that changed? Now I try to check out the MP3 track of a CD I want to buy, and it kicks me over to Amazon Music, which then says "You can't listen to tracks on demand without paying for Amazon Music membership".
I know I can go to Youtube or a bunch of other sites to check out the music, but this seems like a stupid change that doesn't really benefit anyone (what, I'm going to pirate the first 30 seconds of a song?) and is very annoying to the customer (at least to me). The purpose is probably to push me to the membership, but that won't do it.
Anyone else run into this, or know anything else about this consumer-unfriendly change?

Would not surprise me if Amazon drops the free 30-second samples. Amazon was actually paying the labels for that privilege and they want to bolster their digital music service subscriptions. Like you said, you'll just have to use YouTube sampling songs.

b2net 01-22-22 05:53 PM

Re: The complaining about Amazon thread
 
Just today I sampled some tracks using Chrome on Android. And earlier I sampled some tracks on Edge on my Windows 10 Laptop.

I had read it doesn't work on all browsers or all platforms/OS.

andicus 01-22-22 09:54 PM

Re: The complaining about Amazon thread
 

Originally Posted by PhantomStranger (Post 14045327)
Would not surprise me if Amazon drops the free 30-second samples. Amazon was actually paying the labels for that privilege and they want to bolster their digital music service subscriptions. Like you said, you'll just have to use YouTube sampling songs.

The catch with that is that if you're looking for a specific recording of a song, it maybe difficult to ensure that's the one you're hearing, on YouTube. Whereas the sample on Amazon is almost certainly the one you'd be buying.


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