Re: The complaining about Amazon thread
 

Never had that happen. If you never got the delivered email, I would start the process that it was never delivered. Since I've never done it, not sure if it would be better to call or use whatever feedback system they have on orders.

Re: The complaining about Amazon thread
 

So on Thursday Amazon had some gift card deals, including this one:

That's an insane deal and they took it down. So Friday I get an email saying "there's some suspect activity on your account, we're calling you in 10 minutes." They called, I didn't pick up because I'm not constantly monitoring my email.

Today they basically made me change my password alleging that there was fraudulent activity from the Thursday purchase. They removed all trace of buying this gift card (and all other gift cards bought that day), it's not in order history or anything. The weird thing is they sent an email saying if they DID mail a gift card, it wasn't active. I had no idea they could even do that, send out a gift card and inactivate it. Like imagine I hadn't seen this email and gave this out as a gift.

Now I have no idea if the other gift cards I bought that day are active, and so I don't think I can give them out as gifts. I guess I'll see what kind of refund is issued. But forcing the password change is some BS.

Re: The complaining about Amazon thread
 

It never arrived and it was enough days that they offered me a refund or free replacement - I went for the replacement as one of the items was a gift.
The chat person said that it probably got scanned incorrectly and went off onto an inappropriate palate/bin, causing it to go elsewhere without being scanned and re-routed.
They must lose so much money from improper scanning - same with USPS - I've lost a ton of stuff with them, mostly because they can't seem to scan things. They're all to reliant on scanning, so when they fuck that up, they lose the package.

Re: The complaining about Amazon thread
 

A new one for me today. Received a completely empty envelope from an Amazon purchase. It was a shipped directly by the third-party seller (Amazon Direct Fulfillment), so it was really their fault, not Amazon's. But Amazon's return options didn't really have anything for "empty package" and when I tried to do a return with "part missing" it was offering a replacement, but I had to "send the original item back" or they would charge me for it.

Had to go through the chatbot, and it had an option for empty package. Still couldn't do the replacement cross-ship, but I was able to do a full refund without having to send anything back. I re-ordered a similar item from a different seller.

Re: The complaining about Amazon thread
 

In weird instances like that where what happened isn't in a drop-down menu, you can always call them and talk to a person and explain.
1-888-280-4331

Re: The complaining about Amazon thread
 

Just noticed that Amazon Wishlists appear to no longer show "Added on MM/DD/YYYY" for items. I actually used that feature to see how up-to-date my "Friends" wishlists are.

Re: The complaining about Amazon thread
 

Maybe take that as a sign to stop buying things for random e-girls (which is what I assume you mean by "friends".)

Re: The complaining about Amazon thread
 

Lol yeah. Never random, my profligate Amazon spending is always with purpose :)
Actually they're the lists of my wife, my sister in law, and my brother.
The wish list sections are "yours" and "Friends".

Re: The complaining about Amazon thread
 

I hate talking to customer service reps on the phone. I'm glad the chatbot was able to handle it.

Re: The complaining about Amazon thread
 

Yeah, Amazon Wishlists can act as a standing gift registry for people you know IRL.

And not just Suicidegirls.

Re: The complaining about Amazon thread
 

I bought the 4K disc of Creed 3 last Sunday. Should have arrived on Tuesday in theory. But, look at this long and convoluted journey it's been through.

And it just arrived in California today, where I am it.

Re: The complaining about Amazon thread
 

That looks like many of my deliveries where the USPS is involved. I live ~65 miles from a major Amazon warehouse and the USPS regional depot is in that same city (a different state than where I live). I've had packages go in the opposite direction before turning around and coming back. I've had them go to my state capitol, back to the depot, and then come to me. And sometimes I'll order something today and get it tomorrow (which *should* be normal for *any* USPS delivery to me). I don't know what kind of "logistics" they're using but it's *highly* flawed.

Re: The complaining about Amazon thread
 

Not a complaint, but not sure where else to put this. I bought 7 new Samsung Galaxy Tab A7 units for work on Sunday for $120 each amd now they're $100 each today. Is there any way to get a refund of the $140 total difference?

Re: The complaining about Amazon thread
 

You can ask Amazon but especially around this time they usually tell you to send the ones you bought back and repurchase them. Sometimes you get lucky with the rep though.

Re: The complaining about Amazon thread
 

Yikes. I spent my entire work day yesterday (which cost us more than $140) setting them all up for the team that needs them.

Re: The complaining about Amazon thread
 

I'd contact them and see if telling them you'll return without re-buying if they don't credit the difference works. I'd imagine they'd rather give you the credit than take back a bunch of opened tablets.

Re: The complaining about Amazon thread
 

Per Amazon policy the tablets have to be in a new unopened condition for full return.

Story, you can always try via chat but Amazon has always been quite clear on post sale price matching. They just won't do it.

Re: The complaining about Amazon thread
 

Unless the barcodes are exposed for separate scanning, he can return the ones he rebuys for the higher return price, can't he?

Re: The complaining about Amazon thread
 

Best Buy has been scanning serial numbers for years to stop that... I would assume Amazon does something similar.

Re: The complaining about Amazon thread
 

They definitely don't. That would require far too much effort than it's worth for the amount of business they conduct. Every rep at every distribution center would need to have scanners available and know what to scan and what not to scan and how to scan it.

Re: The complaining about Amazon thread
 

Yes, he can, unless Amazon recorded the serial numbers, which they sometimes do for high-fraud electronics. Look in your Order Details. It should say right under the item: "Serial numbers: XXXXXXX"

For example, this is what my iPad order earlier this year looks like:
https://i.imgur.com/moKNemp.png

If your order details doesn't list serial numbers, then that means Amazon doesn't record them for that product, and you're good to go to buy 7 at the lower price, and return them for the higher-priced order.

Re: The complaining about Amazon thread
 

Received a strange order from Amazon today. I had a large box sitting on my doorstep. It was addressed to me and delivered from Amazon. It had three large 27"x40" poster frames in the box. I checked my order history and the accounts of my wife and daughter and there's no matching order on any of our accounts. I called Amazon and they said someone ordered them from their account to be sent to me but they couldn't tell me who the person was that sent them to me. The frames are about $40 each on Amazon, so it was a $120 order. I can't figure out why someone would send me these.

Re: The complaining about Amazon thread
 

You will probably be getting some posters next and then be expected to take them and have them professionally framed. Then someone will knock on your door to collect them.

Re: The complaining about Amazon thread
 

They used to have an official policy about 'post order price matching' - once in the 30 days after you received something, you could submit for a refund of the difference if the price dropped. They removed that official policy a few years ago. Now you are reliant on the kindness of Customer Service.

Re: The complaining about Amazon thread
 

Easy, the AI wants to run up your credit bill. Do you have Alexa perhaps?

Re: The complaining about Amazon thread
 

I imagine someone shipped you a gift from Amazon in the past, which could have been their most recent Amazon purchase. They ordered the frames, but forgot to switch the last used shipping address.

Re: The complaining about Amazon thread
 

I figured it out. I do some rep work for a marketing company. They sent me the frames for a press movie screening tomorrow. They sent the posters that will go in them to someone else, so I have to meet up with them to put the posters in the frames. They usually let me know when they're sending me something but must have forgot. I was thinking I might have accidentally ordered them because I had some frames saved under my wish list, but I checked under all my accounts and I hadn't ordered any.

Re: The complaining about Amazon thread
 

see, I was spot on :lol:

Re: The complaining about Amazon thread
 

At first one of them said they didn't send me anything. Then someone else in the organization realized that they did indeed send me something. I was confused. i was more concerned it was some type of weird scam, but couldn't figure out what the point would be.

Re: The complaining about Amazon thread
 

I received an email from amazon customer service ten days ago stating they were locking my account due to suspected fraud. The email said that it would be unlocked if I could answer some securtity questions. The first question was what is the expiration date on the credit card on the account, I would enter it and then it would send me a link in my email to put a code in. I put the code in and then the same security question popped up, I answere it and then another email code was sent. this went on in an endless loop so I called customer service. Naturally I get a rep who can't speak English to where I can understand them and they can't understand what I am saying to them. After the hundredth try of telling the rep my email address which they kept getting wrong they told me to call back later. I sent them a few emails and they would link me to the same security question fiasco. I finally called them back and cursed at the rep on the other end and then received an email that my account had been closed. I emailed the Better Business Burea two days ago and stated that if the account was going to be closed i wanted a refund for the hundreds of dollars worth of Kindle content that I could no longer access. I just got an email ten minutes ago that the account has been reopened and I was able to log on and change my password. All of my content and past orders are there. Fucking idiots.

Re: The complaining about Amazon thread
 

Saw a blurb on the news today, apparently postal workers are unhappy with the volume
of Amazon packages. Said it's affecting the delivery of other packages...

Re: The complaining about Amazon thread
 

I saw it too. It's rural areas that are affected where Amazon uses USPS as the final mile. Apparently the agreement between Amazon and the Postal Service gives Amazon packages priority over everything else.

https://arstechnica.com/tech-policy/...ng-other-mail/

Re: The complaining about Amazon thread
 

I'm surprised the union isn't able to do anything about the mandatory overtime and banning of using sick days. Also I can't believe DeJoy is still Postmaster General.

Re: The complaining about Amazon thread
 

I guess Amazon's warehouses are slammed and they are giving low priority to some items.

I ordered a couple of Criterions on Sunday that are in stock and they aren't scheduled to arrive until Saturday. So much for the days of guaranteed 2-day Prime shipping.

Re: The complaining about Amazon thread
 

Yeah, that happens every year this time. I'm not sure how their algorithm decides what does or doesn't ship immediately but I see the same. Couple things I ordered last weekend haven't shipped and should arrive Sat. Other things ordered the same day arrived on Tuesday as normal.

Re: The complaining about Amazon thread
 

I've had 3 items now that I ordered over BF weekend completely miss their expected shipping and arrival dates and are now delayed a week or more. I wonder if the Black Friday strikes by Amazon workers (which supposedly were pretty minimal) are causing that.

Re: The complaining about Amazon thread
 

If Amazon is putting more of the burden on USPS to save money and they are themselves already overburdened, maybe that's it?

Re: The complaining about Amazon thread
 

They’ve been using their own delivery service for several years now. I don’t think they use USPS or UPS anymore. Unless someone lives in the boonies maybe?

Re: The complaining about Amazon thread
 

They still do in more rural areas where they don't have a warehouse nearby. They let the post office do the final leg of the delivery.

Re: The complaining about Amazon thread
 

I have both a massive warehouse and delivery center nearby. Most of my stuff comes directly from Amazon. I rarely get stuff via USPS and UPS now. USPS if it's some random small lightweight item and UPS if it's larger/odd shaped/late to be shipped by Amazon. UPS comes overnight delivery.