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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

BobO'Link 09-08-23 05:26 PM

Re: The complaining about Amazon thread
 

Originally Posted by Meathead (Post 14320059)
Amazon doesn't charge your card until the item ships. I have one or two pending pre-orders for November and there wasn't even a temporary charge that hit my card.

In the event Amazon ships the item and payment is declined they can always withhold delivery.

This exactly. Amazon doesn't charge until the item enters the shipping phase. If the payment method is declined they send an email to let you know and you have a good 12 hours to get it fixed before they'll hit the card again and then cancel the order. I really appreciate that as I've had orders with other vendors flat out cancelled if the first charge doesn't go through - no option/time to fix any issues. I used to use "one time use" virtual cards that would be OK when an order was placed but if it took too long to get out the door that "hold" charge would fall off and the vendor would hit it again causing it to fail. I lost lots of deals before I figured out what was going on and changed to "multi use with a single vendor" type virtual cards.

stvn1974 09-09-23 09:05 AM

Re: The complaining about Amazon thread
 
I just placed an order for a CD and it said that if I placed the order within the next 42 minutes it would be delivered today. Sure, not going to fall for that Bezos. I expect it to be here on Monday.

TomOpus 09-10-23 09:41 AM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 14320471)
I just placed an order for a CD and it said that if I placed the order within the next 42 minutes it would be delivered today. Sure, not going to fall for that Bezos. I expect it to be here on Monday.

I guess depends on your location because I get same day delivery a lot. Order in the morning and get it delivered late afternoon/early evening.

stvn1974 09-10-23 03:23 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14320756)
I guess depends on your location because I get same day delivery a lot. Order in the morning and get it delivered late afternoon/early evening.

I got the "sorry, your order is late and if it isn't delivered in two days you can come back here for a refund" email around 8PM last night.

story 09-10-23 05:03 PM

Re: The complaining about Amazon thread
 
Not a complaint. Just, like, whatever. But one wonders what happened to these 9V batteries in that 6 minutes...


https://cimg3.ibsrv.net/gimg/dvdtalk...ad23b25294.jpg

DJariya 09-10-23 05:15 PM

Re: The complaining about Amazon thread
 
Something similar happened to me a few years ago. I ordered a few BDs and it said the package was out for delivery. But later I got an apology email saying the package was damaged and the BDs had to be returned and you will be refunded.

Meathead 09-10-23 05:46 PM

Re: The complaining about Amazon thread
 
The same thing that happened to a 6 pack of CR3023 batteries I ordered.

Cellar Door 09-11-23 12:26 PM

Re: The complaining about Amazon thread
 

Originally Posted by DeFan (Post 14319266)
The reviews are useless because they combine all versions of a product.

For product pages with different versions listed, scroll to the bottom of the reviews on the item's main page and click on "See more reviews" then on that page look immediately under the "top positive review" and "top critical review" and you'll see some drop-down selection boxes. Click on the one that says "All formats" and you should see the option for just the version that you were looking at on the main page. Choose that and the page will only show you reviews for that version of the product. Kind of a hassle, but it usually works and is very helpful when the main page has versions that are quite different from each other--sometimes even totally different products.


Originally Posted by DeFan (Post 14319266)
The Q&A was where I could see the answer to a question I didn't even know I needed to ask.

Yeah, the Q&A is often very useful. I wish they hadn't made it harder to find, but at least it's still accessible for now.

TheBang 09-11-23 04:29 PM

Re: The complaining about Amazon thread
 

Originally Posted by TheBang (Post 14317765)
For now, you can still access the Q&A list by clicking on "See more reviews" in the Customer Reviews section, and then in the bottom-right corner, click "See all NN answered questions"


Originally Posted by Cellar Door (Post 14321248)
Yeah, the Q&A is often very useful. I wish they hadn't made it harder to find, but at least it's still accessible for now.

Actually, it looks like they have eliminated this work-around also. The only way I've found to access the full list of Q&A's now is to manually construct the URL. It's of this form:

https://www.amazon.com/ask/questions/asin/NNNNNNNNNN

Replace NNNNNNN with the ASIN of the product.

Edit: It looks like this ^^^ is limited to displaying 50 results. And using the search box to display Q&A matches is limited to 20 results. So, as of now, it appears there is no way to show a complete list of all the Q&A's if there are more than 50 of them.

fujishig 09-11-23 04:35 PM

Re: The complaining about Amazon thread
 
I kind of wonder if the delivery drivers aren't so under the gun that it's easier for them to say something was damaged than deliver something late and mess up their metrics.

story 09-12-23 09:09 PM

Re: The complaining about Amazon thread
 
Ordered something today, Tuesday, I need for Sunday. Default delivery was Thursday, I set to Friday to consolidate packages. Will arrive Sunday.

I've been on the "Amazon delivery is fine for me" train a long while. But that's two orders messed up in a few days, not impressed.

Noonan 09-13-23 08:44 AM

Re: The complaining about Amazon thread
 
Why would you ever check the box to deliver later "in fewer boxes"? You're paying for Prime (I assume). Let them deliver in as many boxes as needed to get you things as quick as possible. Consolidation of boxes isn't our issue when we're paying for the service.

TomOpus 09-13-23 10:10 AM

Re: The complaining about Amazon thread
 
I don't worry about number of boxes as opposed to delivery day. Just pretend it's an early Christmas.

story 09-13-23 10:35 AM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14322110)
Why would you ever check the box to deliver later "in fewer boxes"? You're paying for Prime (I assume). Let them deliver in as many boxes as needed to get you things as quick as possible. Consolidation of boxes isn't our issue when we're paying for the service.

I use to think less deliveries means a smaller cabon footprint. And maybe that's still true. But there's a better chance I'd have less carbon footprint if I went to Target. But maybe a drive is a drive is a drive. Ugh. There is no way to win.

Cellar Door 09-13-23 01:16 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14322110)
Why would you ever check the box to deliver later "in fewer boxes"? You're paying for Prime (I assume). Let them deliver in as many boxes as needed to get you things as quick as possible. Consolidation of boxes isn't our issue when we're paying for the service.

Eh, if it's something I don't need right away then I'm fine with the 'deliver later in fewer boxes' option. And especially if they offer digital music/video credits for choosing the later delivery.

Cellar Door 09-13-23 01:32 PM

Re: The complaining about Amazon thread
 

Originally Posted by slop101 (Post 14318787)
This is a complaint about amazon being TOO fast...

I also have this complaint! It's happened multiple times: I'm out of town, maybe visiting my parents for a few days. I check Amazon and notice something on my wishlist has dropped in price, or someone posts a good bargain in the 'deals' thread here, so I purchase the item and choose the longest delivery option so that I can be back home when it arrives. Like, say, I make the purchase on a Friday and Amazon says it will be delivered on Tuesday, and I'll be getting home Monday, so, all good. Then Saturday afternoon I get a notification from Amazon that my package has been delivered. :mad: Now it's going to sit on my front porch for two days until I get home. Fortunately I haven't had any problems with porch pirates in my neighborhood, but it still gives me anxiety to have something out there for that long.

Trevor 09-13-23 03:43 PM

Re: The complaining about Amazon thread
 
I struggle with that “combine deliveries” option too. I tend to wait for those free digital credits as an incentive to do so. They used to be almost automatic, but seem fairly rare now.

TheBang 09-14-23 03:11 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14322110)
Why would you ever check the box to deliver later "in fewer boxes"?

I think the main application of that feature is that some people may only want boxes delivered when they're home. So, if they're off from work on Tuesday, they can designate Tuesdays as their weekly "Amazon Day".

Edit: Sorry, I was talking about , not exactly the same thing you were talking about. For consolidating shipments for a single order, I dunno, maybe the customer wants to be more environmentally-conscious with regard to the number of packages/amount of packaging used? Maybe they only want to to worry about one package showing up at their door instead of 3 or whatever?


Originally Posted by Cellar Door (Post 14322241)
I also have this complaint! It's happened multiple times: I'm out of town, maybe visiting my parents for a few days. I check Amazon and notice something on my wishlist has dropped in price, or someone posts a good bargain in the 'deals' thread here, so I purchase the item and choose the longest delivery option so that I can be back home when it arrives. Like, say, I make the purchase on a Friday and Amazon says it will be delivered on Tuesday, and I'll be getting home Monday, so, all good. Then Saturday afternoon I get a notification from Amazon that my package has been delivered. :mad: Now it's going to sit on my front porch for two days until I get home.

In that case, maybe try choosing an Amazon Locker or Whole Foods Pickup as your delivery option, and then you can pick it up safely when you get back to town.

ctyankee 09-14-23 03:33 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 14320471)
I just placed an order for a CD and it said that if I placed the order within the next 42 minutes it would be delivered today. Sure, not going to fall for that Bezos. I expect it to be here on Monday.

What was this CD that you couldn't listen to on-line?

BobO'Link 09-15-23 09:25 AM

Re: The complaining about Amazon thread
 

Originally Posted by TheBang (Post 14322688)
I think the main application of that feature is that some people may only want boxes delivered when they're home. So, if they're off from work on Tuesday, they can designate Tuesdays as their weekly "Amazon Day".

Edit: Sorry, I was talking about Amazon Day, not exactly the same thing you were talking about. For consolidating shipments for a single order, I dunno, maybe the customer wants to be more environmentally-conscious with regard to the number of packages/amount of packaging used? Maybe they only want to to worry about one package showing up at their door instead of 3 or whatever?


In that case, maybe try choosing an Amazon Locker or Whole Foods Pickup as your delivery option, and then you can pick it up safely when you get back to town.

Every time I get the "consolidate orders" option it gives my "Amazon Day" as the delivery date. Even then, they don't always show up on "Amazon Day" but will come the day before up to 2-3 days after, frequently in multiple boxes in spite of me saying "Sure - 1 box is OK". And, yes, all the items could easily/safely ship in a single box. There seems to be no logic at all behind how they ship/package those deliveries.

stvn1974 09-19-23 03:30 PM

Re: The complaining about Amazon thread
 
I wasn't going to be able to make it into town today so I ordered the Exorcist 4K with release day delivery. Yeah, it isn't going to be here today.

BobO'Link 09-20-23 10:05 AM

Re: The complaining about Amazon thread
 
Amazon's added yet another cheap packaging solution... instead of a thin plastic bag with zero padding you now might get a thin paper bag with zero padding. Think the quality of the recent "padded" paper envelop things without the middle "pads" of (whatever paper that is) and 2nd layer of paper. I got a board game in one of those yesterday... a board game... (I'm a collector so you really want best quality possible). Fortunately, the corner damage is quite slight, likely not even noticed by anyone *but* a collector, so I'm not going to complain - and it *is* better than the "just slap a label on the plastic wrap as it's a box anyway" method they like to pawn off on occasion. BUT... they *really* need to look at how "hobby game stores" package for shipment. I could throw one of those boxes off the roof and the contents would likely not suffer any damage.

stvn1974 09-20-23 12:31 PM

Re: The complaining about Amazon thread
 
Getting a Funko Pop shoved in one of those paper bags is always a joy.

BobO'Link 09-20-23 12:36 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 14324975)
Getting a Funko Pop shoved in one of those paper bags is always a joy.

I purchase those occasionally for family members who collect very specific things Pop wise... I've had to return a few due to poor packaging.

fujishig 09-22-23 11:09 AM

Re: The complaining about Amazon thread
 
So today they announced that Prime video will be ad-supported and you have to pay an additional fee to take away ads.

Just now I got a notification that Alexa Guard, a free service, is going away but you can get the same features in a paid service, Alexa Emergency Assist.

Earlier they completely changed the Ring subscription model, removing many of the features of the app without a subscription unless you are grandfathered in.

Cost of doing business, I know, just ranting.

PhantomStranger 09-24-23 03:31 PM

Re: The complaining about Amazon thread
 
People were suckers if they didn't know streaming services would eventually become packed with commercials like broadcast and cable television. I'd wager in a few years streaming will practically resemble cable in terms of lock-in and pricing.

BobO'Link 09-25-23 08:12 AM

Re: The complaining about Amazon thread
 
Not at all surprised about Prime Video (they're already doing it on a "limited" basis with an ad based "channel" which has hundreds of formerly ad-free content - especially pre 70s movies/TV) - I'm a Prime subscriber but only for the "free" shipping (which I'd wager costs me far more than if I'd just pay for shipping as it encourages impulse purchases). The very few things I bother watching are movies and TV series I've "purchased" with those "Slow Shipping Digital Credits" and those will *not* contain ads (though you still see Amazon promos before the video starts... at least, for now, those pieces of junk are skippable).

Like *all* streaming services, their interface is a huge kludge. I can typically locate and put in a disc faster - even those with unskippable warnings/etc. - and I get better quality and more responsive controls for things like pause/rewind/fast forward/skip.

Josh-da-man 09-25-23 09:03 AM

Re: The complaining about Amazon thread
 

Originally Posted by PhantomStranger (Post 14326637)
People were suckers if they didn't know streaming services would eventually become packed with commercials like broadcast and cable television. I'd wager in a few years streaming will practically resemble cable in terms of lock-in and pricing.

Streaming is the perfect commercial delivery system. The commercials are unskippable. And they know where you live, who you are, what your interests are, and your family situation is, so advertisers can directly target ads at you personally. No point in showing you diaper ads if you don't have a baby. Are you a boomer? Well here are ads for hearing aids and gold coins.

Noonan 09-25-23 09:14 AM

Re: The complaining about Amazon thread
 
I wish TV could provide targeted ads. No more Jardiance commercials would be worth letting the provider know my info.

tonyc3742 09-27-23 02:05 PM

Re: The complaining about Amazon thread
 
I've always disliked the Prime Video interface. Show me what I have 'free' (subscription) access to!
Yes, we are absolutely on the precipice of streaming services speeding toward 'crazy expensive, lots of ads, contracts, almost just like cable.'. The more things change....I'm at the point that when my prepaid subs for some services end, I'll be making decisions which to trim out.

Just noticed a new (to me) offer to get slower shipping or Amazon Day Delivery - 6% cash back on my Amazon Prime Visa card. Which, great, more money, but I'm already getting 5% cash back and this item is only 20 bucks, so...I'd rather have the 1.00 digital credit. (I know, I'm part of the problem.)
I'm OK with Amazon Day Delivery sometimes. More ok if they incentivize me with something of value to me.

Still haven't figured out how to get Alexa/Echo devices to "shuffle my music" anymore.

orangerunner 10-03-23 02:58 PM

Re: The complaining about Amazon thread
 

Originally Posted by Josh-da-man (Post 14326976)
Streaming is the perfect commercial delivery system. The commercials are unskippable. And they know where you live, who you are, what your interests are, and your family situation is, so advertisers can directly target ads at you personally. No point in showing you diaper ads if you don't have a baby. Are you a boomer? Well here are ads for hearing aids and gold coins.

This might sound great at a board meeting but advertisers do have to approach this with a certain amount of caution when it comes to calculated micro-marketing. All of those Pampers, Preparation H, Geritol, Tide and life insurance ads you were exposed to before the age of 18, which were of no interest to you at the time you saw them, are now grilled into your sub-conscious as an adult.

zyzzle 10-07-23 04:00 PM

Re: The complaining about Amazon thread
 

Originally Posted by Josh-da-man (Post 14326976)
Streaming is the perfect commercial delivery system. The commercials are unskippable. And they know where you live, who you are, what your interests are, and your family situation is, so advertisers can directly target ads at you personally. No point in showing you diaper ads if you don't have a baby. Are you a boomer? Well here are ads for hearing aids and gold coins.

... which is precisely why I avoid streaming, at any cost. Even free, or "negative".

It is evil incarnate. Reduced quality (low bitrates), contact tracing (they "know" you and exploit you), crappy Digital Rights Management (= they take it away when they want, and you can't copy or archive it), and unskippable ads all into one horrible, horrible package.

Rubbish, man, RUBBISH!

TomOpus 10-10-23 09:22 AM

Re: The complaining about Amazon thread
 
How do you deal with regular TV and their ads? Life must be hell.

TheBang 10-10-23 01:02 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14334255)
How do you deal with regular TV and their ads? Life must be hell.

I haven't had to deal with ads on linear TV for 22 years, thanks to my TiVo. The thought of unskippable ads on streaming is really irritating.

zyzzle 10-10-23 07:43 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14334255)
How do you deal with regular TV and their ads? Life must be hell.

You're out of the loop. I haven't watched "regular" TV since the bugs started appearing in the lower-right bottom corner of the screen in 1992-93. And the ads were already too numerous and too obnoxious by then, anyway. Good riddance. Life is grand; no more ads, no more bugs. So liberating.

PhantomStranger 10-10-23 09:00 PM

Re: The complaining about Amazon thread
 

Originally Posted by TheBang (Post 14334361)
I haven't had to deal with ads on linear TV for 22 years, thanks to my TiVo. The thought of unskippable ads on streaming is really irritating.

Broadcast and cable television was more or less solved by TiVo, which is why I can't give it up. Now that streaming resembles the old days of cable more and more, TiVo feels light years better.

TomOpus 10-12-23 05:00 PM

Re: The complaining about Amazon thread
 

Originally Posted by zyzzle (Post 14334568)
You're out of the loop. I haven't watched "regular" TV since the bugs started appearing in the lower-right bottom corner of the screen in 1992-93. And the ads were already too numerous and too obnoxious by then, anyway. Good riddance. Life is grand; no more ads, no more bugs. So liberating.

I barely even notice if they are there. I'm watching the actual content. Plus I stream more.

DJariya 10-12-23 05:41 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14335654)
I barely even notice if they are there. I'm watching the actual content. Plus I stream more.

Why are you even bothering engaging with him about TV or current media. You’ve seen his posts.

Abob Teff 10-14-23 08:33 PM

Re: The complaining about Amazon thread
 
Streaming ... broadcast TV ... bah! I can perform the shows myself for 1/5th the cost! ;)

(Sorry, zyzz ... )

slop101 10-27-23 04:18 PM

Re: The complaining about Amazon thread
 
Had an amazon package "out for delivery" yesterday.
Didn't make it. Understandable.
But it's not out for delivery today.
Why?
If it was scanned out for delivery yesterday, but didn't make it to me, so why not try again today?
Is it lost now?


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