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Official I got my BTTF replacement discs

Old 04-20-03, 05:58 PM
  #126  
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I highly doubt the v2 will be out anytime before x-mas if at all, I bet they just do trade in's since maybe 1% of the DVD buying public is aware of the fact of the framing problem.
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Old 04-22-03, 12:40 PM
  #127  
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Originally posted by dtsmovieguy
I just got my pre-paid mailing label, but I'm debating wether I should send them in? How do you guys like the replacements and is it worth the trouble?
I sent mine in on April 2nd and received the replacements on April 18th. From what I've seen of the replacements so far, getting to see Marty's jacket blink in 2015 when it needed adjusting or drying makes it worth the trouble. The whole bottom of the shot was cut off before....I'm very happy I sent mine in.
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Old 04-22-03, 01:01 PM
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Originally posted by Wallet Boy
I sent mine in on April 2nd and received the replacements on April 18th. From what I've seen of the replacements so far, getting to see Marty's jacket blink in 2015 when it needed adjusting or drying makes it worth the trouble. The whole bottom of the shot was cut off before....I'm very happy I sent mine in.
Ok, I'm sending mine in... what did you guys use for the "Reason" you are requesting a replacement? I need to write something down...
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Old 04-22-03, 01:19 PM
  #129  
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"improper framing"
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Old 04-22-03, 02:08 PM
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Is it true that the improper framing is only for 2 minutes during BTTF2 and 4 minutes during BTTF3? I thought it was for the entire movie (I never acutally watched mine once I heard of the problem).
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Old 04-22-03, 02:38 PM
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Question: I got my BTTF box set for Xmas. So I have no reciept and its been opened. Can I still trade this in w/o a receipt. And one other thing, where do you get the form and addy to send to Universal for a replacement. I must say I completely missed all the info when it was given however many months ago it was. Thanx.
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Old 04-22-03, 03:12 PM
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Wow - quick turnaround Wallet Boy. I sent mine in on the 8th - so I should have them next week if the same time frame holds up!
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Old 04-22-03, 03:25 PM
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Originally posted by Wallet Boy
I sent mine in on April 2nd and received the replacements on April 18th. From what I've seen of the replacements so far, getting to see Marty's jacket blink in 2015 when it needed adjusting or drying makes it worth the trouble. The whole bottom of the shot was cut off before....I'm very happy I sent mine in.
How can this be?? I sent mine in FEB and still waiting!!!
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Old 04-22-03, 03:49 PM
  #134  
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bobertkay99,

check the posts on the first page of this thread. It has all the info you need...
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Old 04-22-03, 09:13 PM
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I sent mine at the end of Feb and I just received the replacement dvds today.
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Old 04-22-03, 09:25 PM
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Sent mine a couple days ago. Wanted to make sure Universal didn't fudge up the returns before putting my discs in their hands
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Old 04-25-03, 10:08 AM
  #137  
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I sent out my disks on the 8th of April and received them yesterday. (A little over 2 weeks)

For those of you who haven't received your disks back from February - I'd let them know about it. Something is definitely not right.

I did notice that the 2nd and 3rd disks are silver - compared to the gold disk of BTTF 1. Were the same type of disks used in the V1 for the 3 movies?
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Old 04-25-03, 10:29 AM
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Boo

Just called Universal UK - Ours wont be out for another month.
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Old 04-25-03, 12:45 PM
  #139  
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Looking to trade?

Anybody have a extra corrected Version 2 of Back To the Future that they wouldn't mind swapping? Let me know and I'll send you my trade list. Thanks.

Saxon
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Old 04-25-03, 02:10 PM
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finally! i havent gotten them yet, however, i just called and was told my name and address was in the computer. mine are due to ship out on the 29th!!!! by ups ground saver, no less.

i just called, told my situation and name, and she looked me up. she told me the addy they had on the computer, and i verified it. sounds great so far! looks like my bttf saga is nearly done.

just call them! i called for the last three fridays, including today. i waited until my mail came first, though. ah, what a relief.
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Old 04-25-03, 02:25 PM
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Sent my old disks out on 4/9 and got them yesterday. two weeks to be exact
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Old 04-25-03, 05:14 PM
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I called, and the girl said they only were set up there to send the envelopes! Is there another number? How can people who sent it 2 weeks ago have them, and those of us who sent 2 months ago do not????????????
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Old 04-25-03, 07:00 PM
  #143  
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Does anyone have a picture of what the new packaging should look like? I'm still waiting for them to hit the shelves.
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Old 04-25-03, 07:21 PM
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The only packaging change will be a "V2" near the UPC code.
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Old 04-25-03, 08:18 PM
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Originally posted by Rockybalboa
I called, and the girl said they only were set up there to send the envelopes! Is there another number? How can people who sent it 2 weeks ago have them, and those of us who sent 2 months ago do not????????????
For what its worth I didnt go thru the prepaid envelope step. Just sent them in an envelope, put the cheap postage on, and two weeks later I had em.
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Old 04-25-03, 08:48 PM
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Originally posted by Rockybalboa
I called, and the girl said they only were set up there to send the envelopes! Is there another number? How can people who sent it 2 weeks ago have them, and those of us who sent 2 months ago do not????????????
I'm in the same mess you are--sent them in during February and didn't get scratch back. You'll need to call 972-293-5903 (you pay the toll charge if it applies), and give them an earful. Today was my third time calling and the CSR was super polite and apologetic. I got a tracking number and I'll have to sign for the package whenever UPS decides to deliver it.

That number is only good during 9-5 Central Time, Monday thru Friday so also take that into consideration, although you can leave a message on their answering machine and they'll call you back.

Good Luck.
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Old 04-26-03, 12:49 PM
  #147  
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Wow--OK, I called for my envelope 3 weeks ago. I received it about a week later. I sent my discs in and I received my replacements about 10 days later. I don't know why it was so fast, except that I live in the Dallas/Fort Worth area where both their offices are.
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Old 04-26-03, 02:08 PM
  #148  
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Sent mine in on 4-9 and received the replacements on 4-25.
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Old 04-28-03, 03:45 PM
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Mine arrived today, but.....

Nobody was home so UPS left their "we'll be back tomorrow" post-it note.
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Old 04-28-03, 04:36 PM
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Wow... UPS actually leaves you notes? If we're not here when they arrive, they toss the package on the front deck and drive off. Rather annoying, given that someone might come along and swipe it.

Sent my discs off about a week and a half ago. With any luck I'll see the replacements soon
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