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Official I got my BTTF replacement discs

Old 04-15-03, 03:52 PM
  #101  
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Originally posted by GuruAskew
and Bob Gale clearly was only referring to "Part II" and "Part III" when he talked about redoing the trailers for the "V2" discs in the Home Theater Forum chat.
From the chat:

Q: Hello, I'm sorry if this has already been asked, but I couldn't find it anywhere. Will the fixed BTTF dvd's be released to stores?If so, when can we expect them and how can we make sure that we don't get the originals? Thanks for your time!

A: When the initial run of the DVDs has been sold, the new versions will be the only versions available. I don't know what they'll put on the box to indicate this. But if you have the original pressings, Universal will replace them with the new ones when they're available. The official website should have the number to call, and BTTF.com will have the correct info. The new pressings will not be availble until next month -- probably late in the month. The remastering is supposed to be finished this week. The new pressings will also have letterbox versions of the trailers. Why they put the fullscreen trailers on the widescreen editions is beyond me.
I certainly wouldn't say that he was "clearly" referring to the last 2 discs. This statement is from a question about buying them in stores (i.e. -- all 3 discs). And, it doesn't seem very logical to 'fix' the trailers for 2 and 3, but leave 1 as-is. (Not that Universal could ever be accused of being logical.)

Last edited by bboisvert; 04-15-03 at 03:57 PM.
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Old 04-15-03, 05:33 PM
  #102  
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I just received a call from Universal to tell me that my replacement discs will ship tomorrow. Great customer service!
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Old 04-16-03, 12:59 AM
  #103  
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i'm waiting for my phone call too
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Old 04-16-03, 01:43 PM
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Anyone here who got an extra set wanna work out a deal for BTTF 2 and 3?
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Old 04-16-03, 03:47 PM
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Originally posted by Brewc
Anyone here who got an extra set wanna work out a deal for BTTF 2 and 3?
What kind of a deal?
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Old 04-16-03, 04:53 PM
  #106  
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Bout time, I got an e-mail saying they shipped Yesterday
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Old 04-16-03, 05:46 PM
  #107  
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you LMK a DVD or two or greenbacks?
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Old 04-16-03, 06:05 PM
  #108  
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For those who sent in your info--

I just received my envelopes. What did you put as your reason for return on the letter you sent them??

TIA--Jury
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Old 04-16-03, 06:11 PM
  #109  
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Originally posted by Brewc
you LMK a DVD or two or greenbacks?
Whatcha got?
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Old 04-16-03, 06:14 PM
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Originally posted by JuryDuty
For those who sent in your info--

I just received my envelopes. What did you put as your reason for return on the letter you sent them??

TIA--Jury
I didn't really put a reason on mine. I just put something like "Please send the Back to the Future II and III 'V2' replacements to:"
and then my address.
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Old 04-16-03, 10:00 PM
  #111  
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my list is in the trading forum
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Old 04-17-03, 08:02 AM
  #112  
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For those of you receiving notification of shipment - when did you send your's in?
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Old 04-18-03, 03:28 PM
  #113  
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i called again and i still wasnt on any list, but i was told that i'd receive the replacement discs no matter what. apparently tuesdays are when they ship them out. i guess i'll just call every friday until i get them. well, now i know what it's like to be one of the unlucky apparently few.
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Old 04-18-03, 03:34 PM
  #114  
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Originally posted by macross233
i called again and i still wasnt on any list, but i was told that i'd receive the replacement discs no matter what. apparently tuesdays are when they ship them out. i guess i'll just call every friday until i get them. well, now i know what it's like to be one of the unlucky apparently few.
macross233, please keep us the unlucky few informed of your progress. I think I may have to 'hassle' them more frequently until I get my replacement.

Btw, is your username related to the anime Macross?
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Old 04-19-03, 11:24 AM
  #115  
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i've actually done temp work involving data entry, so if universal is doing anything like what i've done, these delays are not suprising. i also know that calling often doesnt get anything done any quicker because i've worked with phone customer service reps before. it's just when your letter gets entered into the computer. obviously, the stack wasnt made chronologically or in any apparent order. it's just completely disorganized, and hopefully our info wasnt just lost.

yes. after watching macross plus all those years ago on the original USA VHS release, i became a huge fan.
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Old 04-19-03, 01:34 PM
  #116  
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Upon my 2nd phone call, the operator (who remembered me from the first call) entered me directly into the mailing list queue as we were on the phone. I heard him type it in, he repeated all the info back to me, and 'll be receiving my discs this week.
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Old 04-19-03, 04:44 PM
  #117  
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Why dont you people who got two sets be good samaritans and hook up those that arent getting them???

I got my set back a week or so ago, and if I got a 2nd set I would ship it to one of you guys...???

What ever happened to being nice??
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Old 04-19-03, 04:47 PM
  #118  
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send any doubles to me!
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Old 04-19-03, 06:12 PM
  #119  
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Me too

I'll refund your shipping cost to Canada, perhaps even trade a DVD for them.

[email protected]

Thanks,

Jean Paul

Last edited by J.P.V.; 04-19-03 at 06:15 PM.
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Old 04-19-03, 06:25 PM
  #120  
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Is there a deadline on when you can get replacements? I still haven't gotten around to opening my "flawed" set but I suppose I could open it just for getting the replacements.
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Old 04-19-03, 07:33 PM
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I mailed mine in early FEB, I have heard nothing!
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Old 04-20-03, 02:59 AM
  #122  
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Originally posted by Rockybalboa
I mailed mine in early FEB, I have heard nothing!
You are not alone

I hope some good samaritan would show some pity here.
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Old 04-20-03, 04:12 AM
  #123  
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Mid-February for me and nothing in return. I finally called them and they had no record of receiving anything from me, but the customer rep promised she would send something out. We shall see...
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Old 04-20-03, 11:57 AM
  #124  
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I just got my pre-paid mailing label, but I'm debating wether I should send them in? How do you guys like the replacements and is it worth the trouble?
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Old 04-20-03, 12:11 PM
  #125  
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Anyone spied a "V.2" in a B&M? I've been looking but haven't seen anything yet. Although, I'm not exactly surprised either.
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