(DEAD) 80% Borders.com code
09-05-08 | 12:23 AM
#527
Needs to contact an admin about multiple accounts
09-05-08 | 12:26 AM
#528
Senior Member
Let me just state the obvious: the fact that they have internal 70% off and 80% off coupons tells a lot about their profit margin. Who in their right minds would issue discounts, even for employees, that would cause a loss for the company?
And no, I never bothered to place orders with these coupons. First, because I thought it would never fly, second, because I expected that dealing with the hammered website would be a huge hassle, and third, because I did not want to risk my blacklisting.
But, of course, I would have liked to get early into the deal...
And no, I never bothered to place orders with these coupons. First, because I thought it would never fly, second, because I expected that dealing with the hammered website would be a huge hassle, and third, because I did not want to risk my blacklisting.
But, of course, I would have liked to get early into the deal...
09-05-08 | 12:49 AM
#530
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From: Orange County, CA
I also received a cancellation email, but most of my order has already shipped, and I noticed the canceled order # does not match up with any order I placed. Seems like just a generic number they must've made up.
09-05-08 | 01:08 AM
#531
DVD Talk Limited Edition
i'm in the same boat with a lot of you, receiving the cancellation email without knowing i made an order.
what i think is happening is that they are probably sending out these emails to everyone that entered the coupon. when we had something in our cart and entered the coupon we were logged in with our email, so now bc of all the confusion they are just sending these out to everyone. at the same time trying to cancel the ones that did get through.
good on you if you got your orders, lucky bastards.
i liked this thread that first night but now with all the people angry at borders i'm pretty put off. like someone said before, the sense of entitlement is astounding. these are the type of customers that businesses don't want and i'm sure they will not mind losing you as customers. i've shopped at borders for as long as there has been a store in my area, mainly books bc of the outrageous prices on dvds. when something like this comes along, sure i'll try to take advantage of it, but in no way do i deserve any type of reimbursement for my time. that's just plain silly and GREEDY.
what i think is happening is that they are probably sending out these emails to everyone that entered the coupon. when we had something in our cart and entered the coupon we were logged in with our email, so now bc of all the confusion they are just sending these out to everyone. at the same time trying to cancel the ones that did get through.
good on you if you got your orders, lucky bastards.
i liked this thread that first night but now with all the people angry at borders i'm pretty put off. like someone said before, the sense of entitlement is astounding. these are the type of customers that businesses don't want and i'm sure they will not mind losing you as customers. i've shopped at borders for as long as there has been a store in my area, mainly books bc of the outrageous prices on dvds. when something like this comes along, sure i'll try to take advantage of it, but in no way do i deserve any type of reimbursement for my time. that's just plain silly and GREEDY.
09-05-08 | 02:36 AM
#532
Needs to contact an admin about multiple accounts
i'm in the same boat with a lot of you, receiving the cancellation email without knowing i made an order.
what i think is happening is that they are probably sending out these emails to everyone that entered the coupon. when we had something in our cart and entered the coupon we were logged in with our email, so now bc of all the confusion they are just sending these out to everyone. at the same time trying to cancel the ones that did get through.
good on you if you got your orders, lucky bastards.
i liked this thread that first night but now with all the people angry at borders i'm pretty put off. like someone said before, the sense of entitlement is astounding. these are the type of customers that businesses don't want and i'm sure they will not mind losing you as customers. i've shopped at borders for as long as there has been a store in my area, mainly books bc of the outrageous prices on dvds. when something like this comes along, sure i'll try to take advantage of it, but in no way do i deserve any type of reimbursement for my time. that's just plain silly and GREEDY.
what i think is happening is that they are probably sending out these emails to everyone that entered the coupon. when we had something in our cart and entered the coupon we were logged in with our email, so now bc of all the confusion they are just sending these out to everyone. at the same time trying to cancel the ones that did get through.
good on you if you got your orders, lucky bastards.
i liked this thread that first night but now with all the people angry at borders i'm pretty put off. like someone said before, the sense of entitlement is astounding. these are the type of customers that businesses don't want and i'm sure they will not mind losing you as customers. i've shopped at borders for as long as there has been a store in my area, mainly books bc of the outrageous prices on dvds. when something like this comes along, sure i'll try to take advantage of it, but in no way do i deserve any type of reimbursement for my time. that's just plain silly and GREEDY.
Thanks for the post, not only are their sense of entitlement out of whack, they're retards. Why would anyone post such stupidity on a public forum
09-05-08 | 03:57 AM
#533
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From: Here, which is not there.
I'm betting the code, based on the e-mail, and the code itself, is for customer service--maybe specifically set up for a specific issue that occurred (by the code, incidentally, I mean it starts with "CS"...ie, Customer Service)
But that part is a guess. I know the profit margin is nowhere near that, for damn sure.
09-05-08 | 05:43 AM
#534
Senior Member
I usually stay out of things like this. And I usually avoid discussion about them. I generally avoid "glitches" or things that are clearly not meant to be used by me. But watching people in this thread saying they're "taking their business elsewhere" because Borders won't honor the coupon that wasn't intended for their use? I'm sure Borders doesn't mind. Take your business elsewhere. You're not actually interested in being a reputable customer, so why should they care if you think they are a reputable business?
Justifying this as a "cost of doing business" of trying to automate things? Sorry, but that's either idiotic or egocentric. If a company has some kind of flaw in their website that allows you to get anything you want for free (sorry for drudging up the Amazon thing), and people exploit it and drive them out of business (or "just" cost them thousands, or hundreds of thousands, or even millions of dollars), is that "the cost of doing business" or is that just consumers being greedy and expecting something for (almost) nothing? Trying to justify abuse of a website because the company is trying to save money or expand business by creating the website in the first place is just that: an attempt at justification. Bottom line: it's not right, it's not proper, and it's not OK.
You did know better. You didn't get emailed a coupon code from Borders for your use, and you didn't click on a banner advertising a sale on their site. You got a code from somewhere else that wasn't intended for you, and then proceeded to use it. You knew it wasn't for you, and you knew you were exploiting a weakness in their system; don't pretend otherwise. Stop with all the "I got a confirmation email/I'm going to dispute the charges with my CC company/I'm going to read up on contract law/It was a VALID coupon"/etc..
You can't afford to have your bank account overdrawn or the extra credit card charges? How about instead of disputing things and trying to keep what you shouldn't have gotten in the first place that you do the right thing and return the items?
I recently put in 20 different orders through Blockbuster because they had the $10 off $10 orders coupon. I ordered almost all new $10.99 DVDs, and paid about $5+tax for each. If Blockbuster contacts me and says that it was a mistake on their website and that the coupon was supposed to be one use per person, instead of one use per account, I'll return them (not at my cost). Their website terms and conditions (which I perused before using the code multiple times) repeatedly use the idea of "per account," and not "per person." The intent seems to be to allow multiple accounts per person. I used the same name, address, phone number, and credit card info for every order, so they can easily contact me. I don't have some overinflated sense of entitlement, and I don't think Blockbuster owes me anything because they accepted the orders in the first place or because their "store prices are too high, anyway."
I guess I'm the polar opposite of the person who will receive their order after using this code and be proud of themselves for getting their order in so quickly and be happy that their order didn't get canceled.
Seriously, a person at a company makes a mistake, you take advantage of it, and you're all ready to scream bloody murder when the mistake is discovered and the company tries to recoup. And then there are the inevitable "should be fired" and "not buying from them again" posts.
I'm a little confused about how this thread is even allowed to exist and continue on this site.
I guess the site admins don't see it as a violation of:
or
I come here to see about sales that I can take part in to buy things I want at bargain prices to optimize my spending. I don't come here to see what the latest glitch is that I can take unfair advantage of.
When I came to the site the other day and saw the "80% Borders.com code," I initially thought it meant 20%-off, but took a look anyway. As soon as I saw that it was 80%-off, I knew it wasn't a code that was meant for the public, so I didn't bother to try to place any orders.
I'm sure some of you are about to go through my 200+ posts on this site to try to find where *I* took unfair advantage of something. And I'm sure I have. There's often some kind of gray between taking advantage and taking *unfair* advantage. My point is that I generally try to avoid the latter. In this case, you tried to take unfair advantage of a company, and now all this posturing and bravado afterwards is sickening. Calling me a hypocrite or challenging me with 20 other hypothetical situations or parsing my sentences to find some kind of flaw in my words isn't going to change that.
Your hand was caught in the cookie jar. Let go of the cookie. And try to have a little shame about it.
Justifying this as a "cost of doing business" of trying to automate things? Sorry, but that's either idiotic or egocentric. If a company has some kind of flaw in their website that allows you to get anything you want for free (sorry for drudging up the Amazon thing), and people exploit it and drive them out of business (or "just" cost them thousands, or hundreds of thousands, or even millions of dollars), is that "the cost of doing business" or is that just consumers being greedy and expecting something for (almost) nothing? Trying to justify abuse of a website because the company is trying to save money or expand business by creating the website in the first place is just that: an attempt at justification. Bottom line: it's not right, it's not proper, and it's not OK.
You did know better. You didn't get emailed a coupon code from Borders for your use, and you didn't click on a banner advertising a sale on their site. You got a code from somewhere else that wasn't intended for you, and then proceeded to use it. You knew it wasn't for you, and you knew you were exploiting a weakness in their system; don't pretend otherwise. Stop with all the "I got a confirmation email/I'm going to dispute the charges with my CC company/I'm going to read up on contract law/It was a VALID coupon"/etc..
You can't afford to have your bank account overdrawn or the extra credit card charges? How about instead of disputing things and trying to keep what you shouldn't have gotten in the first place that you do the right thing and return the items?
I recently put in 20 different orders through Blockbuster because they had the $10 off $10 orders coupon. I ordered almost all new $10.99 DVDs, and paid about $5+tax for each. If Blockbuster contacts me and says that it was a mistake on their website and that the coupon was supposed to be one use per person, instead of one use per account, I'll return them (not at my cost). Their website terms and conditions (which I perused before using the code multiple times) repeatedly use the idea of "per account," and not "per person." The intent seems to be to allow multiple accounts per person. I used the same name, address, phone number, and credit card info for every order, so they can easily contact me. I don't have some overinflated sense of entitlement, and I don't think Blockbuster owes me anything because they accepted the orders in the first place or because their "store prices are too high, anyway."
I guess I'm the polar opposite of the person who will receive their order after using this code and be proud of themselves for getting their order in so quickly and be happy that their order didn't get canceled.
Seriously, a person at a company makes a mistake, you take advantage of it, and you're all ready to scream bloody murder when the mistake is discovered and the company tries to recoup. And then there are the inevitable "should be fired" and "not buying from them again" posts.
I'm a little confused about how this thread is even allowed to exist and continue on this site.
I guess the site admins don't see it as a violation of:
Code:
Posting Information on how to defraud any company or promotion of any kind of illegal or unethical activity
Code:
Anything aimed at defrauding or taking advantage of another company, exploiting flaws or weaknesses in their systems or sites
When I came to the site the other day and saw the "80% Borders.com code," I initially thought it meant 20%-off, but took a look anyway. As soon as I saw that it was 80%-off, I knew it wasn't a code that was meant for the public, so I didn't bother to try to place any orders.
I'm sure some of you are about to go through my 200+ posts on this site to try to find where *I* took unfair advantage of something. And I'm sure I have. There's often some kind of gray between taking advantage and taking *unfair* advantage. My point is that I generally try to avoid the latter. In this case, you tried to take unfair advantage of a company, and now all this posturing and bravado afterwards is sickening. Calling me a hypocrite or challenging me with 20 other hypothetical situations or parsing my sentences to find some kind of flaw in my words isn't going to change that.
Your hand was caught in the cookie jar. Let go of the cookie. And try to have a little shame about it.
09-05-08 | 06:01 AM
#535
DVD Talk Legend
I chuckle reading the exchanges back and forth. I'm just speculating, but I'm thinking the sense of "entitlement" stems from some who tried to get on in the deal seeing others benefit. If everything had been cancelled, the tone of some unhappy people might be a little different.
09-05-08 | 06:51 AM
#536
DVD Talk Ultimate Edition
As was stated earlier in this thread; Borders is borderline bankrupt as it is. How would you guys feel if they had honored everyone of your orders, losing millions in the process, and ended up going under? How would you feel for those 32,000 employees who would be out of work and have to go look for new jobs? What about the families they might already be struggling to support? Keep in mind that as a society, we would still have to support these displaced workers, providing them with government subsidies, job training, and other expenses(which would be much greater than any potential savings on DVDs); all so you guys can have your 80% off DVDs.
And yes, I put in an order. No, I did not get it, but I'm not the slightest bit upset about it.
And yes, I put in an order. No, I did not get it, but I'm not the slightest bit upset about it.
Last edited by John Galt; 09-05-08 at 07:16 AM.
09-05-08 | 06:58 AM
#538
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LOL...This happens on every big online glitch/leaked deal. It always ends with people compaining about 1.) how its unfair some got shipped and others didn't, 2.) how the company handled the situation, 3.) how they're going to file a complaint with BBB/corporate/etc., and 4.) how they're never going to shop there again/they lost a customer (until the next time there is another incredible deal from the same retailer and everyone jumps onboard again). I don't see what the big deal is. Just think of it as a game; you went for it, they caught you, no big deal, move on. No one really lost anything and some people got things for cheap.
09-05-08 | 09:00 AM
#540
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Wow some of you guys are down right retarded.
"They canceled my order! They lost me as a customer!"
WTF IS WRONG WITH YOU!
I hope you drop your wallet one day and someone comes by and picks it up and takes it, because its exactly what happened with Borders.
It was a mistake. And you were never a customer of theirs anyways.
"They canceled my order! They lost me as a customer!"
WTF IS WRONG WITH YOU!
I hope you drop your wallet one day and someone comes by and picks it up and takes it, because its exactly what happened with Borders.
It was a mistake. And you were never a customer of theirs anyways.
09-05-08 | 09:04 AM
#541
DVD Talk Legend
LOL...This happens on every big online glitch/leaked deal. It always ends with people compaining about 1.) how its unfair some got shipped and others didn't, 2.) how the company handled the situation, 3.) how they're going to file a complaint with BBB/corporate/etc., and 4.) how they're never going to shop there again/they lost a customer (until the next time there is another incredible deal from the same retailer and everyone jumps onboard again). I don't see what the big deal is. Just think of it as a game; you went for it, they caught you, no big deal, move on. No one really lost anything and some people got things for cheap.
You summed it up perfectly except you forgot point #5, all of the upstanding citizens that feel the need to write an essay about how the world is going to hell in a hand basket and that everyone that had taken advantage of this mistake is a slimebag.Everyone that decided to place an order, including me, knew full well that what they were doing is wrong and somewhat seedy. The overwhelming desire to save a buck sometimes outweighs one's moral compass. If you were lucky enough to receive an order, congratulations and enjoy the ill gotten booty.
If your order was cancelled, shrug it off and stop with the sour grapes attitude. And for all of the naughty-naughty finger waggers, you should probably move on as well. You'll never convince those that feel like they did nothing wrong that what they did was wrong and the rest of us are already very self aware of our seedy nature.
09-05-08 | 09:05 AM
#542
DVD Talk Hall of Fame
Oh well maybe next time.
09-05-08 | 09:35 AM
#545
DVD Talk Special Edition
Although it might be to your advantage to squeeze in a few more glitches before that.
Just don't get hit by a bus in the meantime...or you might wind up in Mexico.
(Just to be clear: I am not religious.)
09-05-08 | 10:08 AM
#546
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I just called Borders and told them that I am entitled to 80% off for life from them just because they had a working 80% off coupon, which I could have used forever! And that I shouldn't be punished just because others learned about it the same time that I did, and hence ruined it for me.
That seemed to make sense to them and they said all right.
That seemed to make sense to them and they said all right.
09-05-08 | 10:14 AM
#547
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I just called Borders and complained that, because they canceled my order, they owe me the full retail price for the canceled items. I told them they can't credit me for the 80% off price because the 80% off coupon code was invalid.
That seemed to make sense to them and they said all right.
That seemed to make sense to them and they said all right.
09-05-08 | 10:22 AM
#548
DVD Talk Hall of Fame
I can only assume the people complaining are trolls because there can't be that many stupid people in this thread. CS didn't send out the cancellation emails. It would've been something done internally that went automatically.
On a side note, I called Borders and told them off really good. My daddy owns a car lot and now they won't get his business anymore. The CS I talked to was shocked and pleaded for mercy but I told her the mercy bus had already left the building when they canceled my $2,000(pre-code) order.
They lost a valuable customer that may have ordered something in the future but now they lost that.
On a side note, I called Borders and told them off really good. My daddy owns a car lot and now they won't get his business anymore. The CS I talked to was shocked and pleaded for mercy but I told her the mercy bus had already left the building when they canceled my $2,000(pre-code) order.
They lost a valuable customer that may have ordered something in the future but now they lost that.
09-05-08 | 10:26 AM
#549
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I just called Borders and complained that, because they canceled my order, they owe me the full retail price for the canceled items. I told them they can't credit me for the 80% off price because the 80% off coupon code was invalid.
That seemed to make sense to them and they said all right.
That seemed to make sense to them and they said all right.
09-05-08 | 10:41 AM
#550
DVD Talk Legend
Congrats to the few of you that actually receive an order. I never got an order through, so I feel better about it. As for the complainers, give it up already. You knew an 80% off code was too good to be true. You can't tell me you actually expected all of these orders to go through! I just hope the OP got some orders through, since posting this killed his odds a bit...
