Go Back  DVD Talk Forum > Entertainment Discussions > Video Game Talk
Reload this Page >

Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective

Community
Search
Video Game Talk The Place to talk about and trade Video & PC Games

Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective

Thread Tools
 
Search this Thread
 
Old 10-31-07 | 07:21 PM
  #601  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
Changing the mfg date on a console sounds pretty jinky to me. I would think they would catch all kinds of shit if they were doing that. There are certainly easier ways to change the warranty date than that.

I got my coffin this afternoon, and my 360 is on its way to Texas. That was 4 business days to get it.
Nosmo Rex is offline  
Old 10-31-07 | 08:30 PM
  #602  
fumanstan's Avatar
DVD Talk Godfather
 
Joined: Oct 2002
Posts: 55,349
Received 27 Likes on 15 Posts
From: Irvine, CA
Originally Posted by Giantrobo
I wonder. My latest one said it was made farily recently but I swear I can see dust in the tray compartment as if it had been sitting in someone home.
Well, dust can happen anywhere. We haven't seen any reports of people getting back beat up, scratched, dented, or dirty systems with new dates, so I guess that's something.

But, it's odd that they would bother to keep manufacturing non-HDMI systems just for warranty people.
fumanstan is offline  
Old 10-31-07 | 09:45 PM
  #603  
Giantrobo's Avatar
DVD Talk Godfather
 
Joined: Apr 1999
Posts: 65,314
Received 2,705 Likes on 1,603 Posts
From: Gateway Cities/Harbor Region
Originally Posted by fumanstan
Well, dust can happen anywhere. We haven't seen any reports of people getting back beat up, scratched, dented, or dirty systems with new dates, so I guess that's something.

But, it's odd that they would bother to keep manufacturing non-HDMI systems just for warranty people.

There were a few black smudges on the casing and it didn't have protective plastic covering sticking to it that's typically seen on New electronic devices so who knows...

To be honest, I'm normally a MS fan but this whole 360 clusterfuck has left me with little faith in them.

Last edited by Giantrobo; 10-31-07 at 09:47 PM.
Giantrobo is offline  
Old 10-31-07 | 10:00 PM
  #604  
Music's Avatar
DVD Talk Hall of Fame
 
Joined: Jan 2001
Posts: 9,033
Received 169 Likes on 130 Posts
From: NH
Originally Posted by Giantrobo
There were a few black smudges on the casing and it didn't have protective plastic covering sticking to it that's typically seen on New electronic devices so who knows...

To be honest, I'm normally a MS fan but this whole 360 clusterfuck has left me with little faith in them.
Yeah, mine had a couple black smudges on it as well... which I thought was odd for something that was "new"

Then I used the thing, and it sounds like a POS... loud as all hell and has an "older drive". It also seems to be putting out a lot more heat than my original one.

My original one was nice and quiet... couldn't even tell it was running most of the time except for the occasional drive noises....

This piece of crap is noisy anytime you are playing a game. Luckily it is quiet when using the HD-DVD add on, or I'd file another repair.

This POS better not scratch any disks either!

But other than that... I'm happy with it....
Music is offline  
Old 10-31-07 | 10:24 PM
  #605  
McHawkson's Avatar
DVD Talk Legend
 
Joined: Jan 2000
Posts: 14,752
Likes: 0
Received 1 Like on 1 Post
From: America Empire
My replacement 360 looks so new (including protective tape to IR screen), but it was made in August 2006. They better be a new heatsink in there!
McHawkson is offline  
Old 11-01-07 | 03:36 AM
  #606  
Giantrobo's Avatar
DVD Talk Godfather
 
Joined: Apr 1999
Posts: 65,314
Received 2,705 Likes on 1,603 Posts
From: Gateway Cities/Harbor Region
Originally Posted by McHawkson
My replacement 360 looks so new (including protective tape to IR screen), but it was made in August 2006. They better be a new heatsink in there!

Yeah, I think my 2nd one was Aug '06. Good luck dude....
Giantrobo is offline  
Old 11-01-07 | 09:12 AM
  #607  
McHawkson's Avatar
DVD Talk Legend
 
Joined: Jan 2000
Posts: 14,752
Likes: 0
Received 1 Like on 1 Post
From: America Empire
Originally Posted by Giantrobo
Yeah, I think my 2nd one was Aug '06. Good luck dude....
McHawkson is offline  
Old 11-01-07 | 09:30 AM
  #608  
Giantrobo's Avatar
DVD Talk Godfather
 
Joined: Apr 1999
Posts: 65,314
Received 2,705 Likes on 1,603 Posts
From: Gateway Cities/Harbor Region
Originally Posted by McHawkson

Actually it was 5-10-2006 so maybe you'll have better luck.
Giantrobo is offline  
Old 11-01-07 | 10:37 PM
  #609  
Suspended
 
Joined: Nov 2002
Posts: 11,610
Received 3 Likes on 3 Posts
Getting ready to die for the 2nd time...bought early last November, had to send it in in April because it wouldn't read discs. Tonight after a couple hours of GH3 it kept freezing up whenever I tried to start a game. No RROD, but I'm guessing that's just a matter of time?
aktick is offline  
Old 11-02-07 | 03:41 AM
  #610  
Guest
 
Joined: May 2007
Posts: 53
Likes: 0
Received 0 Likes on 0 Posts
Gromit sez,
I'm still wondering why my repaired 360 was the exact same one I sent in (launch unit). It sounds like everyone else got a newer unit.




for me.......
Same here, my unit was out of my house a total of 7 days(including weekend). got it back,same SSN?...damn, I was hoping for HDMI.....

Mr. Music sez,
Yeah, mine had a couple black smudges on it as well... which I thought was odd for something that was "new"

Then I used the thing, and it sounds like a POS... loud as all hell and has an "older drive". It also seems to be putting out a lot more heat than my original one.

My original one was nice and quiet... couldn't even tell it was running most of the time except for the occasional drive noises....

This piece of crap is noisy anytime you are playing a game. Luckily it is quiet when using the HD-DVD add on, or I'd file another repair.

But other than that... I'm happy with it....





For me,
Same here, my repaired unit is loud as all can be.......but it runs very cool to the touch. at first I thought it was the fan....but then I figured out that it was the drive. Don't know if it is a new one, but do know it is the same type(took before and after pics)............which would explain why your unit is quiet when you use the HD-DVD add on....and yup, I am still very happy with my 360...
XROD is offline  
Old 11-03-07 | 03:21 PM
  #611  
Senior Member
 
Joined: Jan 2003
Posts: 326
Likes: 0
Received 0 Likes on 0 Posts
From: Texas
Quick question for anyone who can answer.

Long story short...I've got the red rings, called it in, got my box and now it's ready to ship. Everything is boxed up and ready to go, plan on taking it in on Monday morning to ship it.

My question is, in the box they sent is the return label that I am to place over the label with my name on it that is already on the box. Well, how do they know who to ship the XBOX back to once it is fixed or whatever? Do they have this info by my serial # that I gave them when I called it in and everything? I'd really hate to send my 360 in and not get it back because of something as stupid ass them not having an address. Can anyone give me any info?? Thanks.
danegger is offline  
Old 11-03-07 | 03:36 PM
  #612  
mbs's Avatar
mbs
DVD Talk Platinum Edition
 
Joined: Feb 2005
Posts: 3,519
Likes: 0
Received 1 Like on 1 Post
Originally Posted by danegger
My question is, in the box they sent is the return label that I am to place over the label with my name on it that is already on the box. Well, how do they know who to ship the XBOX back to once it is fixed or whatever? Do they have this info by my serial # that I gave them when I called it in and everything? I'd really hate to send my 360 in and not get it back because of something as stupid ass them not having an address. Can anyone give me any info?? Thanks.
I assume they get the info from the both the serial number and tracking number. I didn't include any address information in mine and it came back fine.
mbs is offline  
Old 11-03-07 | 03:37 PM
  #613  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
Originally Posted by danegger
Quick question for anyone who can answer.

Long story short...I've got the red rings, called it in, got my box and now it's ready to ship. Everything is boxed up and ready to go, plan on taking it in on Monday morning to ship it.

My question is, in the box they sent is the return label that I am to place over the label with my name on it that is already on the box. Well, how do they know who to ship the XBOX back to once it is fixed or whatever? Do they have this info by my serial # that I gave them when I called it in and everything? I'd really hate to send my 360 in and not get it back because of something as stupid ass them not having an address. Can anyone give me any info?? Thanks.
They have your address from the original repair ticket you called in. Don't sweat it. I put a card with my name/address/etc and the ticket number on the 360 before I packed it, though. The s/n of the 360 is tied to the ticket number as well.
Nosmo Rex is offline  
Old 11-03-07 | 06:06 PM
  #614  
Senior Member
 
Joined: Jan 2003
Posts: 326
Likes: 0
Received 0 Likes on 0 Posts
From: Texas
Thanks, that's so good to know.

I taped a card to my XBOX w/ the Serial # and the Reference #, but after sealing everything up I started thinking about it.

I appreciate the info guys. Thanks!!!
danegger is offline  
Old 11-06-07 | 09:43 PM
  #615  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
OK - I was just checking the repair status of my 360 online. Up until an hour ago, the status was "Device received at service center". Now it says "You have no registered devices."

WTF does that mean?
Nosmo Rex is offline  
Old 11-06-07 | 10:01 PM
  #616  
sk8r1189
Guest
 
Posts: n/a
They fixed it and its getting shipped back to you? Did you try re-loading the page?
 
Old 11-06-07 | 10:12 PM
  #617  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
Originally Posted by sk8r1189
They fixed it and its getting shipped back to you? Did you try re-loading the page?
Yeah - I logged out and logged back in. I wonder if they "retired" that console, and have issued a different (hopefully new) one. The one I sent in was a launch console.
Nosmo Rex is offline  
Old 11-06-07 | 10:19 PM
  #618  
sk8r1189
Guest
 
Posts: n/a
Ah, perhaps.
 
Old 11-06-07 | 10:22 PM
  #619  
DVD Talk Gold Edition
 
Joined: Mar 2000
Posts: 2,827
Likes: 0
Received 0 Likes on 0 Posts
Okay, it seems I've just joined the RROD club, as my launch unit just bit it. Called in to get a box.

Quick question, that's probably been answered a bunch here before, but I believe they said just ship the 360 itself and nothing else. I confirmed don't send the Hard Drive, but confirming, you don't have to send in power supply or anything, correct? Just the unit itself?

Thanks Guys... had been hoping it wasn't going to happen, even though I knew it would sooner or later.
sniper308 is offline  
Old 11-06-07 | 10:38 PM
  #620  
fumanstan's Avatar
DVD Talk Godfather
 
Joined: Oct 2002
Posts: 55,349
Received 27 Likes on 15 Posts
From: Irvine, CA
Yup, just the unit. You should get some instructions with the box though.
fumanstan is offline  
Old 11-06-07 | 10:44 PM
  #621  
DVD Talk Gold Edition
 
Joined: Mar 2000
Posts: 2,827
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by fumanstan
Yup, just the unit. You should get some instructions with the box though.
Cool thanks.

I called it in to get the coffin sent, but when I try and register the serial number on the website to check it, it can't seem to register the serial #. It just indicates a problem has occurred. Is that a common thing? I was told I could check the status there. Reading through here, I saw a few folks with the same issue, but plenty of others are able to check status fine.

I had not previously registered the serial number that I'm aware of.

Last edited by sniper308; 11-06-07 at 10:55 PM.
sniper308 is offline  
Old 11-10-07 | 02:54 PM
  #622  
Senior Member
 
Joined: Jan 2003
Posts: 326
Likes: 0
Received 0 Likes on 0 Posts
From: Texas
Well, that was short and sweet. Got my 360 back in a little over a week!! I couldn't believe that. I was sceptical to turn it on, but so far it plays great. I hope I never have to do that again.

They sent me a free month of XBOX Live for "the inconvenience". I'm not much of an online gamer at all. Does anyone know if I can turn around and sell or trade off the free month?? Or is it tied to my 360 from the repair??
danegger is offline  
Old 11-10-07 | 03:05 PM
  #623  
DVD Talk Special Edition
 
Joined: Jun 2001
Posts: 1,685
Likes: 0
Received 0 Likes on 0 Posts
From: Washington, DC
Originally Posted by slop101
You know, I'm considering getting a 2nd 360, just for backup. As in, I'll snap on my old hard-drive onto the new machine, and play that while the old one is getting repaired. And when I get the repaired one back I won't hook it up until the new one needs to be sent it, and so on...

I am actually considering the same thing today. My launch 360 is starting to act odd. I got a screen of nothing but green wavy lines first, rebooted, now it sticks on the friends list (rebooted twice and the same thing happened), now I can't log into the marketplace or live.

If I get a new one, what do I have to look for to make sure I have the latest and greatest?

Sam
HotThang is offline  
Old 11-12-07 | 06:33 PM
  #624  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
I just called (again) to get an update. They received a week ago today, and they're saying there is no ETA. This is really starting to piss me off. He was able to tell me nothing was in transit to me.
Nosmo Rex is offline  
Old 11-12-07 | 09:07 PM
  #625  
DVD Talk Gold Edition
 
Joined: Oct 1999
Posts: 2,536
Likes: 0
Received 0 Likes on 0 Posts
From: Beaverton, OR, USA
I followed Uncle Gramps' lead, and filed a BBB complaint. It at least gave me a chance to vent.
Nosmo Rex is offline  


Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.