Possibly, but I'd put that down more to cost-cutting measures by a company, cheaping out on pacing materials and labor. (And Amazon sure does love their padded envelopes.)

Yes, seeing and hearing how Amazon runs their warehouses, it's painfully obvious that the only things they care about are speed and "efficiency." If it means they're going to send out torn books, smashed DVDs, bent record albums, or moldy food to get the order filled as quickly as possible, they'll do it. And then, if the stuff is in good condition when it's tossed in an over-sized empty box or carelessly stuffed into a bubble mailer as quicky as possible (Amazon is auditing every second... tick tock... tick tock...) it's handed over to the tender mercies of the USPS or UPS.

Have prime.
Look like Amazon charged me a return shipping fee for the only two items I returned this year out of 100+ items I bought from them this year alone.
One item was a used product from an Amazon warehouse deal(3rd party seller) that was missing most of the parts. So not my fault. shipping fee $7.37?
The 2nd item was a new movie that I sent back unopened. item was $14.33 the refund amount was only $7.16
I did an online chat and they did correct both purchases without asking any questions besides the item and prices. Also, I do not do many returns with Amazon and both took quite a while to process.

Also bought a used bike through warehouse deals that was listed as used but in very good condition.
The frame and fork had starches on the paint but no serious damage to the bike beside a bunch of chips in the paint. It should have been listed as fair.
Amazon did offer me another 20% off if I wanted to keep the bike and not return it. I took the deal.

Overall I'm happy with most items I buy through Amazon warehouse deals. Just makes sure they refund you the correct amount.

My Mom & I use to have a account with Amazon since when they first started. But since she passed away I figured I would open a new account
under my name. I did that on this years Prime Day. I also signed up for a free trial of Prime. First 2 orders I ordered were fine. Then I ordered Hills
Bros Cappuccino, French Vanilla, 16 Ounce (Pack of 6). Two days later the "Decaf" flavor arrives. On our old account I ordered this type of coffee
mix before many many times. Only once they sent me the wrong flavor. So I figure I give this to my SNL since she can only drink decaf. I end up
reordering another 6 pack or Hills Bros Cappuccino, French Vanilla. Two days later I receive the order & once again I get "Decaf" flavor. So I all
Amazon & tell them what happen. They end up giving me credit for the first order and reordering me another Hills Bros Cappuccino, French Vanilla,
16 Ounce (Pack of 6).for free. And guess what today the order arrives & it's not "Decaf" but "Sugar Free". Of course they give me credit again. I'll just
let my SNL order for me & cancel Amazon Prime Trial before the 22nd of this month.

Apparently former NBA players work for amazon because I just received a blu-ray box set that had what looks like a size 72 boot print on the white mailer envelope. Crushed box set of course with the hubs broken and discs rattling around inside.

I've never returned anything to Amazon until last week. Returned an item and selected a slightly more expensive replacement. They sent me a return label and indicated the replacement would be shipped. I took the return to Staples, UPS drop-off or whatever it's called, the following day. I received notification the replacement was shipped on Friday July 9th with UPS tracking. As of right now, it still only shows "label Created" with an Amazon expected delivery of tomorrow. UPS indicates to check back tomorrow as they show nothing even being sent "3-day select". Even my return shows it's only made it about 475 miles so far with the initial expected delivery of tomorrow in Las Vegas about an additional 300 miles. I guess just venting since doesn't appear to be Amazon's fault.

For the last few items I've returned to Amazon, I received my refund as soon as the package was registered at the post office.

That surprises me.

Obviously not a complaint, but thought I'd mention it following another return post.

I would imagine your returns were for item purchased/fulfilled by Amazon where theirs was a 3rd party seller through Amazon.

You're correct about mine.

Mine was an exchange but shows sold and shipped by Amazon. Now I see on the exchange shipping info:

We’re very sorry your delivery is late. Most late packages arrive in a day. If you have not received your package by tomorrow, you can come back here the next day for a refund.

At least now when I check the tracking, UPS, it shows movement. Prior it just told me to return tomorrow for any updates. Oh well at least my return shows delivered in Las Vegas.

And those "come back here the next day for a refund" things are horrible. I did one once just to see what would happen. I got the refund immediately along with an email that said "Please return the item once it’s been delivered to you. If it's not returned within 30 days we'll charge you again." Of course it arrived the following day along with another email reminder to return it within 30 days or be charged. Not wanting to have to wait over a month for them to recharge for the item I did a chat and was told "Oh.. don't worry about it, just keep it for the inconvenience." in spite of me saying "I want it so how do I get the charge *now* instead of waiting a month?" They repeated "You won't be charged. I've removed the return requirement." in spite of my protests. They then proceeded to send a reminder every 2-3 weeks about returning the item or be billed for it. Finally, *two* months later they decided I'd not returned the item and charged my CC for the original charge. Why couldn't they just honor what they said or, better still, just have done what I asked in the beginning - charge me again then instead of waiting.

Today I received 3 cans of coffee that were all ordered at the same time. 2 cans arrived in *one* box that was large enough for all 3 while the 3rd arrived in a separate box that was large enough for at least *6* cans! Worst part is the smaller box was printed with the claim "This box was made with fewer materials" yet I could tell no difference in it from any other random box Amazon uses.

Always have UPS or USPS scan the label and get a receipt when you drop off a return or any package for that matter. That way it is automatically entered into their tracking system as "package received" and you'll have the receipt proof.

During the return process online, it shows you exactly how much you're paying for your return shipping options and how much refund to expect, so there should be no surprises. If you selected the correct reason for the return ("Parts missing"), all the shipping options should have been free, with a full refund indicated.

I'm not a regular in the Amazon thread and I have really cut back my Amazon spending (if it weren't for the streaming, I wouldn't have Prime).

Question though ... is "Wish List" useless unless I install an Amazon extension that creeps on me while I am on other sites? All of Amazon's "help" (very loosely used term) says "Press the Add To List button on any product's detail page." I see no button anywhere. I do find plenty of other references to downloading Amazon Assistant.

”Add to list” is always there for me, right under “Add to cart” and “Buy now”. You shouldn’t have to do anything extra to see it.

Thank you slybone. That is weird ... it does not appear on anything for me.

Edit: Duh. I see it. It's a light grey dropdown at the very end of that box of info. I was looking for a "chiclet" button next to the buy now and add to cart.

Thank you!

I'll ask this question here instead of starting a new thread but has anyone here ever bought a tv off of Amazon or any other online store? I am looking at getting a new tv within the next month and I hope to go look at the model I want in Best Buy very soon. On this kind of purchase I'd rather buy it in a store but when it comes to getting it home I'm not sure if it will fit in my car. I've looked at the prices on Amazon and I would get free shipping and I wouldn't have the worry of getting it home from a store. Anyone ever buy a tv online? What are your good or bad experiences?

I don't remember the last time I bought a TV in a store. I haven't ordered a TV from Amazon, just Costco. What concerns do you have about buying it online?

As you mention, effectively free delivery is great.

The only thing I can think of is you want to make sure you're home, when it's delivered, depending on how safe your neighbourhood is.

I'd get it delivered to my parent's house as they are now retired and would be home when its delivered (I live next door to them). I'd be afraid about getting a tv that might be damaged during shipping and don't know how Amazon would be with their return policy.

Again, I've only done it through Costco, but did have a return (my 43" TV/monitor had some dead pixels), which was very easy.

Amazon already has an excellent return policy, as long as you don't abuse it. They usually just give you a return label to print, then you can schedule a pickup from the courier they've chosen. (note: my experience with returns is based on Amazon.ca)

As well, TVs are packaged very well, these days, so I wouldn't be too worried about it arriving damaged. Of course, we've all seen nightmare delivery videos, but Amazon's return policy would make one of those cases easy to resolve.

Ordered several tvs via Amazon with sizes ranging from 40" -to 65". The only issue I had was a delayed delivery with one of them where Amazon couldn't locate the package and then credited my account.

I bought my 4K set last year like a month before the pandemic from Amazon. 65". I did not pay for the in-house set-up. It was delivered by an Amazon freight truck and the guy literally picked it up and gave it to me at my door. I took it inside and set it up by myself. I was shocked at how light TVs are nowadays. The TV was also in mint condition. No damage or broken displays, etc.

Glad to hear you had a good experience. I still have about another month before I'll be buying it but I'll definitely consider going the online route with my purchase.

Amazon does not ship any tv that is larger than 50" to HI.I just buy from local BB, Costco, or Sam's Club.

Got my last tv through Amazon just a few months ago. Not a problem. TV arrived in perfect shape. Someone was home to accept delivery. I was apprehensive myself but the price was very good. Good enough if the whole purchase went south, the money loss wouldn't be that big of a deal.

Never received an item that was supposed to arrive a few days ago.
Amazon gives a USPS tracking # that doesn't exist when I go to track it on the USPS website.
Amazon says to contact USPS, USPS says this package doesn't exist - there's literally zero options for me as to what to do about this. I guess I could call or start a chat, but there's nothing in my order I can click to track or inquire "where is item".