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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

jjcool 08-11-23 11:31 AM

Re: The complaining about Amazon thread
 
The free shipping threshold for Amazon is definitely $25.

Meathead 08-11-23 12:37 PM

Re: The complaining about Amazon thread
 

Originally Posted by jjcool (Post 14307996)
The free shipping threshold for Amazon is definitely $25.

https://cimg2.ibsrv.net/gimg/dvdtalk...940627d267.jpg

Every item I pulled up yesterday without being logged in said $35 for free shipping.

Noonan 08-11-23 12:43 PM

Re: The complaining about Amazon thread
 
The easy answer to this is that the threshold is based on zip code. I'd imagine the amount increases if you're further away from a hub. $25 for me when I browse not logged in. I'm very close to a DC.




Meathead 08-11-23 04:40 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14308031)
The easy answer to this is that the threshold is based on zip code. I'd imagine the amount increases if you're further away from a hub. $25 for me when I browse not logged in. I'm very close to a DC.

Very strange. They just opened a massive hub 20 minutes from me. There is another massive hub 2 hours away where most of my stuff goes thru. And there is the local delivery hub 25 min away. Can't get much closer than that.

So it, as usual, Amazon doing whatever the hell Amazon wants. :lol:-rolleyes-

Dan 08-12-23 06:06 PM

Re: The complaining about Amazon thread
 
Ordered custom fit rubber floor mats for my car from Amazon... but I ordered the 'very good' condition ones from Amazon Warehouse to save about $50. The condition comment said something to the effect of, "no damage observed, comes in original box"
Well, the mats arrived and although the box was for the brand I bought, the mats inside were clearly one of those cheap-as-fuck knockoff brands that have tearaway sections.
Clearly, whoever bought the good mats just threw these shitty ones in and returned it as if it were the custom-fit ones. That sucks, but Amazon's own "inspection" should have caught it; it was plainly obvious that the mats did not match the box.
So now I have to return them by dropping the box off at the UPS store, and I have to figure out a replacement option.

Josh-da-man 08-12-23 08:49 PM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14308031)
The easy answer to this is that the threshold is based on zip code. I'd imagine the amount increases if you're further away from a hub. $25 for me when I browse not logged in. I'm very close to a DC.

Yeah, it does appear to be based on Zip Code.

I went to Amazon on the PC I'm using now (it's not linked to my account) and changed the "Deliver To" Zip Code at the top of the change and the free shipping changes from $25 to $35 depending on the Zip Code I enter.

I tried a bunch of local Zip Codes and it looks like they've increased the free shipping threshold to $35 for a lot of smaller towns/rural areas. But not all; a few are still at $25 so they might be on a route and less out of the way for their drivers.

Meathead 08-13-23 05:50 AM

Re: The complaining about Amazon thread
 
Yeah changing the delivery zip code changes the shipping. I put in the zip code of the local Amazon distribution facility and the shipping drops to... free and not $25. Put in any other zip code next to the facility's zip code and it's $35. Again, Amazon doing whatever Amazon wants. -rolleyes-:lol:

Troy Stiffler 08-13-23 11:06 AM

Re: The complaining about Amazon thread
 

Originally Posted by Meathead (Post 14308614)
Amazon doing whatever Amazon wants. -rolleyes-:lol:

Yup. And just to expand on it - you bet they know their bottom line, the cost per cubic inch to process, price per mile to deliver, and how much of your Prime membership can be configured in, and an return based on how many days that product has been stocked since their own invoice payment date. They know, down to the penny, how much they will make when they sell a DVD or whatever.

zyzzle 08-14-23 06:11 PM

Re: The complaining about Amazon thread
 

Originally Posted by Troy Stiffler (Post 14308678)
They know, down to the penny, how much they will make when they sell a DVD or whatever.

... which is why shopping on Amazon with its daily stock-market pricing has become a fool's errand almost all of the time. You can't time the Amazon market, temporally or spatially. CamelCamelCamel used to help, still provides some baseline of analysis, but is so often out-of-date now as they can't keep track of all of those tons of prices changes for millions of items any longer.

95% of people don't care about the constant fluctuations, so Amazon's lure has them, and that's how Amazon makes tons of cash off impulsive people and their need for convenience. They've got it down to an exact science.

Shannon Nutt 08-17-23 03:57 PM

Re: The complaining about Amazon thread
 
I ordered a couple of pair of Dockers from Amazon this week. One came nicely placed in an appropriate-sized pouch, the other pair came in a small book-sized box, rolled up into a ball and stuffed in there. WTF? :lol:

MLBFan24 08-18-23 04:43 PM

Re: The complaining about Amazon thread
 
So it seems that Amazon places manufacture boxed items in polybags (my last experience) and clothing in boxes :lol:

Polybags - for clothing
Boxes - for other stuff that shouldn't be smashed

TomOpus 08-22-23 09:38 AM

Re: The complaining about Amazon thread
 

Originally Posted by Shannon Nutt (Post 14310708)
I ordered a couple of pair of Dockers from Amazon this week. One came nicely placed in an appropriate-sized pouch, the other pair came in a small book-sized box, rolled up into a ball and stuffed in there. WTF? :lol:

Was it two of the exact same Dockers? If they were slightly different maybe different fulfillment centers? Odd.

stvn1974 08-26-23 09:13 AM

Re: The complaining about Amazon thread
 
Ordered six cheap blu-ray discs and three CD box sets that were just over $100 each two days ago. When I placed the order all of them were supposed to be delivered today, I even chose the option to have them all delivered on the same day. Three of the BDs are out for delivery, the other three BDs and the three CD box sets haven't even shipped yet. I used my parents Prime account since I got rid of that worthless shit last year. I still don't see the point of paying for it if they are not going to honor release dates.

JeffTheAlpaca 08-29-23 08:13 PM

Re: The complaining about Amazon thread
 

Originally Posted by Meathead (Post 14308614)
Yeah changing the delivery zip code changes the shipping. I put in the zip code of the local Amazon distribution facility and the shipping drops to... free and not $25. Put in any other zip code next to the facility's zip code and it's $35. Again, Amazon doing whatever Amazon wants. -rolleyes-:lol:


but would they send a revised invoice and add shipping once they find that glitch in their system?

Meathead 08-30-23 10:33 AM

Re: The complaining about Amazon thread
 

Originally Posted by JeffTheAlpaca (Post 14316163)
but would they send a revised invoice and add shipping once they find that glitch in their system?

:lol: It's Amazon so who knows.

... and here's the free shipping threshold answer. Amazon is testing the $35 minimum for free shipping in some markets (I guess mine is one).

https://www.cnbc.com/2023/08/28/amaz...out-prime.html
https://www.cnet.com/tech/amazon-rai...rime-shoppers/

Josh-da-man 08-30-23 07:46 PM

Re: The complaining about Amazon thread
 
How does Amazon deliver packages? I see those Amazon vans zipping around, but I'm not sure who delivers the packages to my door -- USPS, UPS, FedEx, or Amazon itself.

If they're using their own delivery drivers to deliver everything, they might think that some remote/rural/out-of-the-way locations don't have enough volume to justify the $25 free shipping minimum. So if they're only delivering two or three packages to Turdwater, Kansas every day, they might want that extra $10/delivery to cover the delivery expenses, whereas they might have thirty or forty deliveries a day to Suburbia, Massachusettes, and they $25 minimum doesn't hurt the bottom line that much... and a lot of those folks in Suburbia are probably Prime members to boot.

Meathead 08-31-23 05:29 AM

Re: The complaining about Amazon thread
 
Almost all of my Amazon packages come by Amazon now. Something weirdly shaped or coming from across the country might come by UPS. There are multiple Amazon delivery vehicles in my village every day.

BobO'Link 08-31-23 08:13 AM

Re: The complaining about Amazon thread
 
A package left the Amazon warehouse via an "Amazon partner" (usually means Amazon themselves) but instead of going "across the street" for injection into the USPS system (who'll ultimately deliver the package - and that injection point is the distribution center for my zip code) it got sent in the completely opposite direction to a town *3 times* further away than my location! And it's been sitting there for 4 days... Don't tell *me* "logistics" work - that stuff seems to cause more expense and issues than it removes. And it's not just with Amazon stuff...

Shannon Nutt 08-31-23 04:14 PM

Re: The complaining about Amazon thread
 

Originally Posted by TomOpus (Post 14312702)
Was it two of the exact same Dockers? If they were slightly different maybe different fulfillment centers? Odd.

Exact same size and brand. Only difference was the color (one black; one khaki).

stvn1974 08-31-23 05:15 PM

Re: The complaining about Amazon thread
 
I live in a town that starts with "S" and the town over also starts with an "S", I guess someone in that town has the same street address as me, guess which address amazon drivers like to send our packages to?

PhantomStranger 08-31-23 06:46 PM

Re: The complaining about Amazon thread
 
If the Amazon driver is in a hurry they have no qualms about dropping your packages off at another Prime user in your neighborhood.

TomOpus 09-01-23 10:17 AM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 14317141)
I live in a town that starts with "S" and the town over also starts with an "S", I guess someone in that town has the same street address as me, guess which address amazon drivers like to send our packages to?

If you haven't already tried, put a note in the delivery instructions "Make sure you in [correct city]" and put the city in caps.

Texan26 09-01-23 01:51 PM

Re: The complaining about Amazon thread
 

Originally Posted by stvn1974 (Post 14317141)
I live in a town that starts with "S" and the town over also starts with an "S", I guess someone in that town has the same street address as me, guess which address amazon drivers like to send our packages to?

Springfield and Shelbyville? D'oh!!

andicus 09-01-23 02:05 PM

Re: The complaining about Amazon thread
 

Originally Posted by Texan26 (Post 14317541)
Springfield and Shelbyville? D'oh!!

Ah, sweet, sweet lemons!

https://cimg6.ibsrv.net/gimg/dvdtalk...1545801f3c.png

TheBang 09-02-23 06:54 AM

Re: The complaining about Amazon thread
 
It looks like Amazon may be phasing out the Q&A section on their product pages. The search box still appears above the product description, and you can still search and get matching Q&A search results, but you can no longer see the list of Q&A's for browsing. The area where they used to appear is blank.

For now, you can still access the Q&A list by clicking on "See more reviews" in the Customer Reviews section, and then in the bottom-right corner, click "See all NN answered questions"

Josh-da-man 09-02-23 05:57 PM

Re: The complaining about Amazon thread
 
Less clutter on their product pages? Is that even allowed in the age of bloat?

Next thing you know, they'll be removing all of that "sponsored" crap.

Dan 09-03-23 10:13 PM

Re: The complaining about Amazon thread
 
I ordered a hard drive for my NAS. It was supposed to be delivered today, and for some damn reason they gave me a One Time Password that I have to give the driver in order for them to hand over the package.
Of course, it’s been “out for delivery” for almost 12 hours, so someone has had to be at the house all day, yet it’s now after 10pm, but still says it’ll be delivered today with no estimated time. Am I supposed to answer the door at 11:59pm?

Its not like I NEEDED it today, but that’s what they offered on check out, and they’re the ones making these weird rules and giving no reasonable estimate for delivery time.

andicus 09-04-23 12:32 AM

Re: The complaining about Amazon thread
 
^That's fucking ridiculous.

Meathead 09-04-23 04:56 AM

Re: The complaining about Amazon thread
 
That's a new one from Amazon. They claim it's due to value of some items.


Secure Delivery with a One-Time Password

Due to the value of some items, a one-time password (OTP) is required on delivery for some orders.

An OTP adds an extra layer of security to your packages.

If an OTP is required, we will send a six-digit, numeric OTP to your registered email address after we ship the item.

You can also find the OTP by selecting Track Package beside the order in Your Orders.

Your OTP is valid until the end of the delivery day.

Read the OTP you’ve received to the driver .


Note:
  • If you're not available to receive the package, you can share the OTP with someone you choose and they can receive the package for you. We don't recommend sharing the OTP with an unknown person. If no one can receive the package, we will re-attempt the delivery on the next working day.
  • If you are not the recipient of this package, please forward the recipient this password.


Then again except for having to have the code ready... this is no different than direct signature required UPS/FedEx/USPS deliveries.

TomOpus 09-04-23 09:53 AM

Re: The complaining about Amazon thread
 
I wonder what the amount of purchase is when the OTP kicks in.

Dan 09-04-23 12:50 PM

Re: The complaining about Amazon thread
 
well, after 11pm, the status updated to delivery the following day (today).

This morning, first it said delivery anytime before 10pm again, and now it says out for delivery between 4pm and 8pm, with a new OTP.


Originally Posted by Meathead (Post 14318325)
Then again except for having to have the code ready... this is no different than direct signature required UPS/FedEx/USPS deliveries.

I think having the unique code is a bit more secure than requiring just a signature since technically anyone could be standing outside my place waiting to sign for my stuff.


Originally Posted by TomOpus (Post 14318347)
I wonder what the amount of purchase is when the OTP kicks in.

for what it’s worth, this item was over $250, but so was another item that was delivered the day before (which in ended up having to return as it was not what I thought I needed), and that had no OTP.

If they’re going to use this system, that’s fine. But don’t leave me waiting, stuck at home, for two days. There really should be a better system for this.

Meathead 09-04-23 01:13 PM

Re: The complaining about Amazon thread
 

Originally Posted by Dan (Post 14318390)
I think having the unique code is a bit more secure than requiring just a signature since technically anyone could be standing outside my place waiting to sign for my stuff.

Agreed... I've met the drivers while I'm outside and just say my name and apt #... they hand the package right over. Thou one time I did have to sign for an Amazon delivered package because it was handed directly to me and there was no picture.

joeblow69 09-05-23 10:06 AM

Re: The complaining about Amazon thread
 
I don’t know if any of you use the Amazon Key service to deliver packages directly into your garage so they don’t get stolen, but they are making major changes to it.

Now, they will only do it once a week for free. If you want deliveries in your garage more often than that, they will charge you $1.99. WTF? Just going to mean more stolen packages, and more of amazon eating the costs to reship.


https://cimg7.ibsrv.net/gimg/dvdtalk...8659878c9.jpeg

Or, wait … doesn’t amazon take pictures of your delivered package now? So that means if it gets stolen, they aren’t liable? maybe this change is because they WANT the packages stolen, so you have to buy it again?

stvn1974 09-05-23 10:15 AM

Re: The complaining about Amazon thread
 
I used the last of my amazon credit to preorder Night Of The Comet on 4K UHD. It said it would have release day delivery when I ordered it and up until the day it shipped. Now it says it will be here tomorrow, today is release day. Now that I no longer have any amazon credit left I will go back to shopping elsewhere.

slop101 09-05-23 12:54 PM

Re: The complaining about Amazon thread
 
This is a complaint about amazon being TOO fast...

We ordered a couple things and we just opted for the default shipping - we weren't in a hurry for them.
Not only did they arrive the very next day, which was yesterday on Labor Day - we would NOT have opted for that, as we felt bad about someone having to hustle out a delivery on Labor Day.
But also, they delivered it at 9pm, and they rang the doorbell repeatedly, waking up our sleeping baby! Ugh.
I know they did that because it was late and we may not check our porch, but we do get notifications. Still can't believe they rang the doorbell - they never do that, but the one time baby's sleeping, they do!

DeFan 09-06-23 01:45 PM

Re: The complaining about Amazon thread
 

Originally Posted by TheBang (Post 14317765)
It looks like Amazon may be phasing out the Q&A section on their product pages. The search box still appears above the product description, and you can still search and get matching Q&A search results, but you can no longer see the list of Q&A's for browsing. The area where they used to appear is blank.

For now, you can still access the Q&A list by clicking on "See more reviews" in the Customer Reviews section, and then in the bottom-right corner, click "See all NN answered questions"

Yeah, it's back to buying blind. I don't even see the option you mentioned for See all answered questions, I can only ask a specific question by email. The reviews are useless because they combine all versions of a product. The Q&A was where I could see the answer to a question I didn't even know I needed to ask.

I need a microwave so I guess I'll have to buy and return a few until I get one I like.

BobO'Link 09-06-23 03:55 PM

Re: The complaining about Amazon thread
 

Originally Posted by DeFan (Post 14319266)
Yeah, it's back to buying blind. I don't even see the option you mentioned for See all answered questions, I can only ask a specific question by email. The reviews are useless because they combine all versions of a product. The Q&A was where I could see the answer to a question I didn't even know I needed to ask.

I need a microwave so I guess I'll have to buy and return a few until I get one I like.

Well... at least you don't have to wade through those "answers" of "I don't know - I haven't purchased this." type replies which are more worthless than the vast majority of "reviews."

JeffTheAlpaca 09-07-23 07:56 PM

Re: The complaining about Amazon thread
 
I don't get how Amazon will accept your order if you don't have a balance or funds on your credit card and they give you the shipping date estimate.

Most retailers will not let you process a order if that happens.

MLBFan24 09-07-23 10:31 PM

Re: The complaining about Amazon thread
 

Originally Posted by JeffTheAlpaca (Post 14319893)
I don't get how Amazon will accept your order if you don't have a balance or funds on your credit card and they give you the shipping date estimate.

Most retailers will not let you process a order if that happens.


hmmm, I don’t quite understand this statement.

1. Amazon shouldn’t have access to someone’s 3rd party credit card balance. And credit cards don’t have funds. They have limits, but still Amazon wouldn’t know that amount for your credit card.

2. The shipping/delivery date is an estimate, assuming no pending payment gets rejected on the buyers end. If the pending charge fails, then of course the buyer should expect a shipping delay and likely order cancellation. The buyer is responsible for maintaining an active and valid credit card if using one.


Meathead 09-08-23 04:44 AM

Re: The complaining about Amazon thread
 
Amazon doesn't charge your card until the item ships. I have one or two pending pre-orders for November and there wasn't even a temporary charge that hit my card.

In the event Amazon ships the item and payment is declined they can always withhold delivery.


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