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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

MLBFan24 02-23-21 04:53 PM

Re: The complaining about Amazon thread
 
No complaints from me this time:

Ordered three items on Sunday, Feb 21. Scheduled delivery was for Saturday, Feb 27. I don't have Prime.

Received them today - Tuesday, Feb 23. Shipping box/packaging was fantastic and the delivery person hid the box in a good spot on my patio.




stvn1974 02-25-21 01:46 PM

Re: The complaining about Amazon thread
 
A preorder that has been open for three months has always shown a release day delivery of Feb 26 on the order page. Just got an email that it has shipped and will be delivered March 1.

John Galt 03-04-21 05:09 AM

Re: The complaining about Amazon thread
 
Staying in an RV resort for two months, so using a temporary address. I'm not really sure what the point of having delivery instructions or phone numbers on the order page if their delivery guys don't use them. I've had 3 out of 4 packages get returned as undeliverable, yet the address I'm using pops up perfectly on google maps, and I left detailed instructions just in case. And trying to use their Customer Service to clear this up has been a joke. They just reattempt the delivery without changing a thing and it still gets sent back.

dvd-4-life 04-28-21 09:25 AM

Re: The complaining about Amazon thread
 
What happened to the two-day delivery guaranteed(well almost guaranteed) with Amazon Prime?

My shipments lately have taken many more days than expected.

OldBoy 05-12-21 08:01 PM

Re: The complaining about Amazon thread
 
What the hell happened to sorting orders by open orders?? I can do it on pc but doing an extra step now, but not through app on phone. Wth?

BobO'Link 05-12-21 08:54 PM

Re: The complaining about Amazon thread
 
It's no longer a simple button on the computer either. I had to cobble the proper code to get the function back.


stvn1974 05-14-21 12:48 PM

Re: The complaining about Amazon thread
 
I am still not sure why I keep Prime since I don't stream. The days of release day delivery seem to be over. Not a single preorder that I have pending shows that it will be delivered within two weeks of release date.

TheMovieman 05-15-21 04:02 PM

Re: The complaining about Amazon thread
 
Anyone else experiencing issues when searching items? Using just one example, yesterday I searched for CSI: NY Complete Series DVD and it showed up. Did this today and just came up with a whole bunch of other CSI: NY individual releases but not that one (and it is there, I found it using my search history). Same thing for The Final Countdown 4K, that one just came up with some bulbs (and it was searching within Movies & TV.

Josh-da-man 05-16-21 12:48 AM

Re: The complaining about Amazon thread
 
Amazon's search function has been fucked up for years.

It seems like every time I search for a movie, it returns a bunch of digital downloads/rentals and foreign/non-region 1/A stuff.

A while back I was looking for a American release of a blu-ray of a movie and couldn't find it on Amazon using the search function; I had to look it up on another site, copy the ISBN number, and use that to find it on Amazon. Ridiculous.

story 05-16-21 01:39 AM

Re: The complaining about Amazon thread
 
They'll show you whatever gives them the best margins first. I would assume that's the digital content.

BobO'Link 05-16-21 05:18 PM

Re: The complaining about Amazon thread
 
I've found that US titles I'm looking for is often one of the alternate choices or subsets of those foreign listings. If all I see are those I'll pick one and what I'm looking for will be there as well. Amazon's brain dead way of combining all products of the same/similar name. One particular DVD product had the TV movies and TV series listed under the same thing. You had to know the disc counts to get the right one. Total stupidity.

Josh-da-man 05-16-21 05:21 PM

Re: The complaining about Amazon thread
 
Since Amazon is a company that literally monitors every single step their warehouse workers take, it's safe to assume that their shitty search function is doing exactly what it's supposed to do.

It's still frustrating as hell when I can't find something amid all of the noise. There's just so much clicking and hunting involved to track down what I'm looking for that it's easier to go to another site, find the ISBN, and just look that up on Amazon.

I'm also a bit baffled by the proliferation of non 1/A imports on the site. I've known a lot of people who unwittingly order those, then can't play them. Few people are savvy enough to know about things like region codes and PAL, or whether or not they're ordering from Amazon or some sketchy third-party seller.

Josh-da-man 05-16-21 05:29 PM

Re: The complaining about Amazon thread
 

Originally Posted by BobO'Link (Post 13934413)
I've found that US titles I'm looking for is often one of the alternate choices or subsets of those foreign listings. If all I see are those I'll pick one and what I'm looking for will be there as well. Amazon's brain dead way of combining all products of the same/similar name. One particular DVD product had the TV movies and TV series listed under the same thing. You had to know the disc counts to get the right one. Total stupidity.

Precisely.

I've encountered that, as well, where you have to click on an import DVD or blu-ray title, then click through two dozen or so of the "additional options" to find the actual US release.

And they also have some US DVDs and blu-ray erroneously marked as non-region 1/A in the listings, even including the cover photo of the foreign edition even though it's listed under the American UPC.

TheMovieman 05-17-21 02:10 PM

Re: The complaining about Amazon thread
 
What gets me is the day after the search results come back normal as before. :shrug:

OldBoy 05-18-21 06:52 PM

Re: The complaining about Amazon thread
 

Originally Posted by BobO'Link (Post 13932945)
It's no longer a simple button on the computer either. I had to cobble the proper code to get the function back.

https://www.amazon.com/gp/css/order-...derFilter=open

that’s fucked up. Can I do that easily in my app? Not use ur link or just save link? Thx btw.

walletboyniac 05-20-21 05:53 PM

Re: The complaining about Amazon thread
 
I see this has been brought up. Let me bring it up again. What the hell happened to Prime delivery? The bulk of what I order takes (sometimes much) longer than 2 days. I don't know why I keep Prime, because I hardly order anything from them anymore because the deals have been drying up. (Oh yeah, I get a special rate on Prime, which was a nightmare to get). I tried ordering 4 things today: One is coming Saturday (ok so far), one Monday, one is delayed 2-4 weeks, and the fourth one I cancelled. It says "in stock," no sign of delay, and the delivery date was June 1.

walletboyniac 05-20-21 06:00 PM

Re: The complaining about Amazon thread
 
As far as their search engine, I've encountered quite a few items I can't find in their app/on the site. But if I go to Google, type the title plus "Amazon," there it is. It's idiotic. I encounter it primarily when I'm trying to do a movie review (which also worries me that I'm wasting my time with a review that can't be found).

walletboyniac 05-20-21 06:36 PM

Re: The complaining about Amazon thread
 
Also adjusted a subscribe & save today, which is going to take them 8 days to fulfill. For a lousy 5%. I used to like Amazon.

BobO'Link 05-21-21 01:02 PM

Re: The complaining about Amazon thread
 

Originally Posted by OldBoy (Post 13935252)
that’s fucked up. Can I do that easily in my app? Not use ur link or just save link? Thx btw.

I have no idea - I don't use "apps" at all...

OldBoy 05-26-21 06:27 PM

Re: The complaining about Amazon thread
 

Originally Posted by BobO'Link (Post 13936431)
I have no idea - I don't use "apps" at all...

you can't and it blows. but, thanks for that link. only works on internet, so i'll bookmark it. thanks again.

OldBoy 05-26-21 06:36 PM

Re: The complaining about Amazon thread
 

Originally Posted by walletboyniac (Post 13936162)
I see this has been brought up. Let me bring it up again. What the hell happened to Prime delivery? The bulk of what I order takes (sometimes much) longer than 2 days. I don't know why I keep Prime, because I hardly order anything from them anymore because the deals have been drying up. (Oh yeah, I get a special rate on Prime, which was a nightmare to get). I tried ordering 4 things today: One is coming Saturday (ok so far), one Monday, one is delayed 2-4 weeks, and the fourth one I cancelled. It says "in stock," no sign of delay, and the delivery date was June 1.

at first it was Covid thing and i understood that, but things are lifting, we still paid the full year for Prime or monthly, whatever you do and what the hell are we getting? a few good shows and that's only if you care about streaming, but frankly i do it for the shipping. and it's like iffy. i preorder and get a window of like a month at first. sometimes it says get it on release, but it's like a day or 2 later. sometimes i complain and get free stuff and sometimes credit, but it's effort. i mean i just got Explorers Blu from Shout Select for free, actually 2 copies for free, and it took a simple online chat. i also got to get them to only ship via USPS or UPS. i didn't even know you could do that. the Amazon couriers keep fucking up and they pay up, but still. i don't want to deal. would rather, pay, get in 2 days and that's it.

pkgman 05-29-21 05:55 PM

Re: The complaining about Amazon thread
 

Originally Posted by walletboyniac (Post 13936179)
Also adjusted a subscribe & save today, which is going to take them 8 days to fulfill. For a lousy 5%. I used to like Amazon.

my subscribe and save order that they can currently ship timely will just disappear. No longer in order list or cancelled orders. They are just gone around 3-5 days after the scheduled delivery date.

MLBFan24 06-01-21 12:41 PM

Re: The complaining about Amazon thread
 
Anyone else concerned about Amazon's new "Sidewalk" feature? I know this isn't the Tech forum, but I figure it's worth noting in this thread:

Do you trust Amazon to share your internet connection with others? How to opt out




fujishig 06-01-21 12:52 PM

Re: The complaining about Amazon thread
 

Originally Posted by MLBFan24 (Post 13940708)
Anyone else concerned about Amazon's new "Sidewalk" feature? I know this isn't the Tech forum, but I figure it's worth noting in this thread:

Do you trust Amazon to share your internet connection with others? How to opt out

Well I turned it off anyway.

TomOpus 06-01-21 01:21 PM

Re: The complaining about Amazon thread
 

Originally Posted by MLBFan24 (Post 13940708)
Anyone else concerned about Amazon's new "Sidewalk" feature? I know this isn't the Tech forum, but I figure it's worth noting in this thread:

Do you trust Amazon to share your internet connection with others? How to opt out

I don't use any of those devices. The closest I have to Alexa is my smartphone and smartwatch.

MLBFan24 06-01-21 01:30 PM

Re: The complaining about Amazon thread
 
I was concerned because I have the Firestick and Fire Cube, which have voice control. But those devices don't seem to have the feature, for now...

andicus 06-01-21 01:38 PM

Re: The complaining about Amazon thread
 
Insane that this is an opt-out feature, rather than opt-in.

US only, for now, anyway.

Josh-da-man 06-01-21 07:49 PM

Re: The complaining about Amazon thread
 

Originally Posted by andicus (Post 13940744)
Insane that this is an opt-out feature, rather than opt-in.

US only, for now, anyway.

If it was opt-in nobody would fucking use it.


PhantomStranger 06-01-21 10:11 PM

Re: The complaining about Amazon thread
 

Originally Posted by MLBFan24 (Post 13940708)
Anyone else concerned about Amazon's new "Sidewalk" feature? I know this isn't the Tech forum, but I figure it's worth noting in this thread:

Do you trust Amazon to share your internet connection with others? How to opt out

Little known fact, this is how Skynet begins. I'm sure nothing can go wrong when an unchecked monopoly with no moral conscience starts linking everything up...

walletboyniac 06-06-21 09:04 PM

Re: The complaining about Amazon thread
 

Originally Posted by OldBoy (Post 13938704)
at first it was Covid thing and i understood that, but things are lifting, we still paid the full year for Prime or monthly, whatever you do and what the hell are we getting? a few good shows and that's only if you care about streaming, but frankly i do it for the shipping. and it's like iffy. i preorder and get a window of like a month at first. sometimes it says get it on release, but it's like a day or 2 later. sometimes i complain and get free stuff and sometimes credit, but it's effort. i mean i just got Explorers Blu from Shout Select for free, actually 2 copies for free, and it took a simple online chat. i also got to get them to only ship via USPS or UPS. i didn't even know you could do that. the Amazon couriers keep fucking up and they pay up, but still. i don't want to deal. would rather, pay, get in 2 days and that's it.

I've had a lot of issues with their customer service, which actually used to be quite good. Today I got denied a $10 promotion that they screwed up on. Frankly, I don't remember the last promotion where I DIDN'T have to contact customer support because they didn't honor it. I remember the days where they would gladly give me "inconvenience" credits. Those dried up a couple years ago. Cool to know you can select your carrier.

slop101 06-07-21 05:26 PM

Re: The complaining about Amazon thread
 
I fucking hate Alexa so much. That is all.

Shannon Nutt 06-08-21 08:43 AM

Re: The complaining about Amazon thread
 
Well, Amazon screwed me over again. Pre-ordered Indiana Jones on 4k literally the day it went up on their site, and today I get an email asking me if I want to cancel because they are out of stock and don't know when it will be in. :(

And now Best Buy is sold out as well, so I guess I'll play the waiting game with Amazon. I mean, I understand they got a lot of preorders, but I DON'T understand why they never honor those who order the earliest - it just seems to be random (or, more likely, according to where their warehouses are located and which warehouse the stock is at).

So that's it with me and movie preorders at Amazon now. I'm strictly using Best Buy now until they go out of business.

Noonan 06-08-21 08:47 AM

Re: The complaining about Amazon thread
 
The steelbook is in stock at Best Buy according to their site. It's also in stock at the local BB to me for pickup.

Edit: Looks like it's available for you to pick up today too.

https://cimg9.ibsrv.net/gimg/dvdtalk...8f1e674f86.jpg

Josh-da-man 06-08-21 12:58 PM

Re: The complaining about Amazon thread
 

Originally Posted by Shannon Nutt (Post 13943121)
Well, Amazon screwed me over again. Pre-ordered Indiana Jones on 4k literally the day it went up on their site, and today I get an email asking me if I want to cancel because they are out of stock and don't know when it will be in. :(

And now Best Buy is sold out as well, so I guess I'll play the waiting game with Amazon. I mean, I understand they got a lot of preorders, but I DON'T understand why they never honor those who order the earliest - it just seems to be random (or, more likely, according to where their warehouses are located and which warehouse the stock is at).

The way orders are fulfilled probably comes down to some kind of algorithm that Amazon uses to maximize efficiency and squeeze every last fraction of a penny out of every single order that they can, rather than prioritizing on a first-come, first-served basis. We all know that Amazon loves their algorithms.

I also notice that stuff is constantly going in and out of stock at Amazon. I'm not sure that's an issue with the suppliers/publishers (and possibly pandemic-related), or if it's just Amazon keeping a low on-hand stock of items.

I notice a lot of Scream/Shout Factory titles come and go randomly, though they're still available for order on the Shout Factory website.

Shannon Nutt 06-08-21 02:16 PM

Re: The complaining about Amazon thread
 
Yeah. The steelbooks are available. I'm talking about the standard release.

Why So Blu? 06-09-21 12:23 PM

Re: The complaining about Amazon thread
 
I paid $60 shipped for it on Deep Discount. My copy hasn't shipped, but I will wait it out -- not in a hurry for it.

zyzzle 06-16-21 02:57 PM

Re: The complaining about Amazon thread
 

Originally Posted by slop101 (Post 13942948)
I fucking hate Alexa so much. That is all.

We agree. Alexa = fucking Skynet = evil incarnate.

that is all.

fujishig 06-16-21 03:10 PM

Re: The complaining about Amazon thread
 
Well this is gross, but also probably something we all knew:

https://www.businessinsider.com/amaz...re-lazy-2021-6


David Niekerk, who helped design the company's warehouse-management system, told the publication that founder Jeff Bezos' belief that people are inherently lazy helped shape the company's policies.

Bezos believed that workers' desire to perform well decreased over time and that an entrenched workforce was a "march to mediocrity," Niekerk told The Times.

"What he would say is that our nature as humans is to expend as little energy as possible to get what we want or need," Niekerk told The Times.

He pointed to a short-term employment model that doesn't provide employees many opportunities for advancement and to the way Amazon used technology to keep workers on task. Amazon doesn't guarantee wage increases after a worker's first three years, the report said, as a way to oust employees who might become too comfortable at Amazon or turn "disgruntled."

The practices that Niekerk described are some of the company's most contentious — like firing employees for a single day of low productivity and continually keeping workers on task with limited break time and high productivity goals.

slop101 06-16-21 05:02 PM

Re: The complaining about Amazon thread
 

Jeff Bezos' belief that people are inherently lazy helped shape the company's policies.
That's certainly the case where it comes to amazon's customers. But treating employees like that isn't great for the long term - especially if you look at different corporations and how the ones who have treated employees best end up doing better than those that don't.

Shannon Nutt 06-16-21 06:36 PM

Re: The complaining about Amazon thread
 
The little bit of Amazon that I saw in Nomadland convinced me they would be the last company I'd want to work for, regardless of how much I needed employment.


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