The Criterion Collection 4K/Blu-ray Discussion and Release Thread
#801
DVD Talk Hall of Fame
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
blu-ray.com on MYSTERY TRAIN: http://www.blu-ray.com/movies/Myster...-Review/10493/
#802
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re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
blu-ray.com on MYSTERY TRAIN: http://www.blu-ray.com/movies/Myster...-Review/10493/
#807
DVD Talk Legend
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I got M from B&N the other day. It showed up with a crack on the top of the case so I contacted them about it. They told me not to worry and they shipped me another brand new one, no questions asked. Awesome customer service! I ordered Walkabout from them the other day so that should be here tomorrow or so. After that I'll place an order for Stagecoach with them on Tuesday as well.
#809
DVD Talk Special Edition
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I just got M delivered to me here at work by UPS. I can't wait to get home and watch it (Never seen it before).
Also:
I know I probably missed the train on this one, but does anyone know if Criterion is still offering the replacement cases on their older Blu-Rays? I was going to take care of it months ago but I got busy and it completely slipped my mind.
Also, if anyone knows the email address I should contact about it, it would be greatly appreciated.
Also:
I know I probably missed the train on this one, but does anyone know if Criterion is still offering the replacement cases on their older Blu-Rays? I was going to take care of it months ago but I got busy and it completely slipped my mind.
Also, if anyone knows the email address I should contact about it, it would be greatly appreciated.
#810
DVD Talk Platinum Edition
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
Also:
I know I probably missed the train on this one, but does anyone know if Criterion is still offering the replacement cases on their older Blu-Rays? I was going to take care of it months ago but I got busy and it completely slipped my mind.
Also, if anyone knows the email address I should contact about it, it would be greatly appreciated.
I know I probably missed the train on this one, but does anyone know if Criterion is still offering the replacement cases on their older Blu-Rays? I was going to take care of it months ago but I got busy and it completely slipped my mind.
Also, if anyone knows the email address I should contact about it, it would be greatly appreciated.
"If you've received any Blu-rays in the digipack cases and would like to purchase plastic replacements, we offer replacement cases for the following titles:
THE THIRD MAN
THE LAST EMPEROR
THE MAN WHO FELL TO EARTH
BOTTLE ROCKET
CHUNGKING EXPRESS
THE 400 BLOWS
THE LAST METRO
EL NORTE
LAST YEAR AT MARIENBAD
Please note that we cannot ship these cases outside of the United States and Canada. The cost for the replacement cases is $5 per case; this includes the cost of shipping. For multiple cases we offer a discount of $10 for the first two and $2.50 for each additional case beyond that (so, for instance, $12.50 for three cases).
To order the cases, simply make a payment to the email address [email protected] through PayPal, providing your mailing address and item(s) needed in the message field, and we'll send out the materials!"
#812
DVD Talk Special Edition
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
Yep. They got rid of the additional 10% for members on online orders (It still applies for in-store purchases). Instead, they now give members free expedited (1-3 day) shipping online.
Thanks a lot. I'll check that out when I get home from work.
Thanks a lot. I'll check that out when I get home from work.
Last edited by Bob_Bobbson; 05-26-10 at 06:09 PM.
#813
DVD Talk Legend
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I've asked them about that recently and this was what they sent me....
"If you've received any Blu-rays in the digipack cases and would like to purchase plastic replacements, we offer replacement cases for the following titles:
THE THIRD MAN
THE LAST EMPEROR
THE MAN WHO FELL TO EARTH
BOTTLE ROCKET
CHUNGKING EXPRESS
THE 400 BLOWS
THE LAST METRO
EL NORTE
LAST YEAR AT MARIENBAD
Please note that we cannot ship these cases outside of the United States and Canada. The cost for the replacement cases is $5 per case; this includes the cost of shipping. For multiple cases we offer a discount of $10 for the first two and $2.50 for each additional case beyond that (so, for instance, $12.50 for three cases).
To order the cases, simply make a payment to the email address [email protected] through PayPal, providing your mailing address and item(s) needed in the message field, and we'll send out the materials!"
"If you've received any Blu-rays in the digipack cases and would like to purchase plastic replacements, we offer replacement cases for the following titles:
THE THIRD MAN
THE LAST EMPEROR
THE MAN WHO FELL TO EARTH
BOTTLE ROCKET
CHUNGKING EXPRESS
THE 400 BLOWS
THE LAST METRO
EL NORTE
LAST YEAR AT MARIENBAD
Please note that we cannot ship these cases outside of the United States and Canada. The cost for the replacement cases is $5 per case; this includes the cost of shipping. For multiple cases we offer a discount of $10 for the first two and $2.50 for each additional case beyond that (so, for instance, $12.50 for three cases).
To order the cases, simply make a payment to the email address [email protected] through PayPal, providing your mailing address and item(s) needed in the message field, and we'll send out the materials!"
I still say that Criterion is the best company of this sort out there. Not only for the actual product, but for customer service as well. To this day when I get a CC DVD used somewhere and it either doesn't have the cover art or insert, or if it does but they're damaged or something, I can still email them and ask for whatever I need and they ship it all to me absolutely free. Just an incredible company in all aspects.
Last edited by Brent L; 05-26-10 at 06:21 PM.
#814
DVD Talk Legend
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
Agreed on their customer service. They forgot to send me a postage-paid return label for a defective disc, and gave me a $20 gift card by way of apology.
#815
DVD Talk Platinum Edition
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
No problem, guys.
And I agree that their CS is amazing. I contacted them about purchasing some blank BD cases because the ones from Amazon keep arriving cracked. They replied acting all apologetic when it wasn't their fault, refused my offer to pay and sent me a few for free. And, they arrived within a week. Pretty damn amazing and rare these days. Good people for sure.
And I agree that their CS is amazing. I contacted them about purchasing some blank BD cases because the ones from Amazon keep arriving cracked. They replied acting all apologetic when it wasn't their fault, refused my offer to pay and sent me a few for free. And, they arrived within a week. Pretty damn amazing and rare these days. Good people for sure.
#816
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From: Formerly known as "Solid Snake PAC"/Denton, Tx
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I want to take a tour in their offices cuz these people are amazing. Like....I'm amazed that they exist, seriously. The CS they have AND the quality of product they have is just amazing. They shouldn't exist actually. Not the way they do. I love you, CC..
#817
Suspended
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I'm...sorta amazed people are thanking the company who released Blu-rays in crappy DigiPacks before they decided to switch to their own cases (which are just altered PS3 game cases) for selling them replacement cases. This stuff should be free since they decided to change things on everyone and they know how anal people get about their CC movies. But...ok.
#818
Moderator
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I need a job (i.e, money) for the July B&N sale - I have about 15 discs I really really want.
#819
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From: NYC
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
What's the July B&N sale? I know they had 50% off Criterion discs last July, right? But are they definitely doing it again this year?? For all Criterion titles?!
Last edited by mattyp4; 05-26-10 at 10:46 PM.
#820
Moderator
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
it was July and November here's a thread on the topic:
http://forum.dvdtalk.com/dvd-bargain...ver-again.html
http://forum.dvdtalk.com/dvd-bargain...ver-again.html
#821
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I'm...sorta amazed people are thanking the company who released Blu-rays in crappy DigiPacks before they decided to switch to their own cases (which are just altered PS3 game cases) for selling them replacement cases. This stuff should be free since they decided to change things on everyone and they know how anal people get about their CC movies. But...ok.
Packaging issues aside, Criterion has surpassed my expectations in almost every way. I never thought they would be releasing so many titles on a consistent basis. The quality of movies with The Thin Red Line, Red Desert, and even Abbas Kiarostami finally getting a release, not just on DVD but on Blu-ray is very, very impressing.
#823
DVD Talk Legend
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
The cases are $5 each, and each case after the initial 2 are $2.50 each, so the total for 9 cases should be $27.50 shipped.
#824
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#825
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From: Atlanta, GA
re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
I got my By Brakhage Anthology today and to my horror, it is in a digipack. What gives with Criterion? Will there be replacement cases for these as well?



