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Fox issuing replacement discs for ANH!

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Fox issuing replacement discs for ANH!

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Old 09-30-04 | 02:39 PM
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hmm....I wonder if they'll fix the multi colored sabers...
Old 09-30-04 | 02:43 PM
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Thanks OP
Old 09-30-04 | 03:09 PM
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I'm going to call the number and ask for a Original Trilogy replacement set.
Old 09-30-04 | 03:12 PM
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Yep, they don't confirm anything. I was hoping to just buy ANH without getting the whole trilogy, and instead I get the disk for free! This should be in bargains!
Old 09-30-04 | 03:21 PM
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Originally posted by Groucho
Yep, they don't confirm anything. I was hoping to just buy ANH without getting the whole trilogy, and instead I get the disk for free! This should be in bargains!
No kidding, The more I think about this, I think they have to change it to where they send out a pre-paid envelope for an exchange like all the other recalls. When word of this gets out, Fox is going to be giving away a lot of free discs to people who never bought them in the first place, or to people like me who just wanted a free second one even though my original is perfect.
Old 09-30-04 | 03:39 PM
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Originally posted by Green Jello
No kidding, The more I think about this, I think they have to change it to where they send out a pre-paid envelope for an exchange like all the other recalls. When word of this gets out, Fox is going to be giving away a lot of free discs to people who never bought them in the first place, or to people like me who just wanted a free second one even though my original is perfect.
yeah I hear ya, wonder if they'll make them harder to get later on.
Old 09-30-04 | 03:41 PM
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Replacement Disc

I just ordered mine. I hope they ship them out soon. It was just as the first guy said. No proof necessary and I just had to give my name, address and phone.
Old 09-30-04 | 04:07 PM
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Originally posted by Green Jello
No kidding, The more I think about this, I think they have to change it to where they send out a pre-paid envelope for an exchange like all the other recalls. When word of this gets out, Fox is going to be giving away a lot of free discs to people who never bought them in the first place, or to people like me who just wanted a free second one even though my original is perfect.

So... is it that you don't think this is dishonest thing to do, or is it that you just don't care?
Old 09-30-04 | 05:07 PM
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Originally posted by Luka
So... is it that you don't think this is dishonest thing to do, or is it that you just don't care?
Ah, there it is. I've been waiting for this question to pop up.

It's that I don't care.

Fox already got my money for the set, and 56 other titles of theirs I have purchased, so I don't feel the least bit bad about it either.

Last edited by Green Jello; 09-30-04 at 05:24 PM.
Old 09-30-04 | 05:32 PM
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Funny Story:

I call the Fox hotline and get put on hold...so their music is playing, but it's skipping every two seconds - two seconds of music, two seconds of silence. And I'm thinking, now I know why the audio on A New Hope is screwed up!
Old 09-30-04 | 06:07 PM
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I took a minute, called and left my information. Hey, why not?
Old 09-30-04 | 06:24 PM
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Originally posted by KnightLerxst
Just called them...they said once they are in they will ship them out.
Ditto....I had a problem, but I thought it might be my player. Hopefully it was the disc...
Old 09-30-04 | 06:45 PM
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From: Grazing in a field somewhere...
Hmmm... They didn't even ask if I wanted Widescreen or Fullscreen.

I asked her about it and she just said they are passing the names and addresses on to their supervisors.

I guess we'll wait and see what comes of this.
Old 09-30-04 | 06:58 PM
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Originally posted by The Cow
Hmmm... They didn't even ask if I wanted Widescreen or Fullscreen.

I asked her about it and she just said they are passing the names and addresses on to their supervisors.

I guess we'll wait and see what comes of this.
maybe only widescreen has the problem....good point though
Old 09-30-04 | 07:17 PM
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Originally posted by The Cow
Hmmm... They didn't even ask if I wanted Widescreen or Fullscreen.
I can't believe I never thought about that.
Old 09-30-04 | 08:13 PM
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This should be in bargains!
Star Wars won't ever be in the bargains, nor should it ever be.

hmm....I wonder if they'll fix the multi colored sabers...
Again, Fox is not responsible for thins like that or the reversed music tracks. Lucasfilm is responsible for those kinds of things. All Fox can do is replace discs that are having skipping, freezing, or other playback problems.
Old 09-30-04 | 10:42 PM
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Originally posted by habers
maybe only widescreen has the problem....good point though
Wow that is interesting. I wonder what people will actually receive?
Old 09-30-04 | 11:50 PM
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hopefully widescreen, or maybe they'll send people a letter asking?
Old 10-01-04 | 10:38 AM
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I called yesterday and also realized that they didn't ask which format. I just called back and they said that they will be calling everyone back to see which format they want. The operator looked up my name and it wasn't in their files so I gave my info again with the request for wide screen. I suggest all of you call back.
Old 10-01-04 | 11:41 AM
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Originally posted by PJAceto
I called yesterday and also realized that they didn't ask which format. I just called back and they said that they will be calling everyone back to see which format they want. The operator looked up my name and it wasn't in their files so I gave my info again with the request for wide screen. I suggest all of you call back.
ditto

just did the same and they added the note to my account
Old 10-01-04 | 01:01 PM
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Just placed my order with no problems. They only asked for my name, address, phone and WS or FS version of the DVD (I asked for WS).

The DVD skipped on me the 1st time I played them, but after cleaning the DVDs the skipping went away. So, I palyed them one more time to see if I needed to order another DVD. This time they did skip (Not at the layer change, it was a sceen in the Death Star).

I'm glad that they are replacing the DVD, but it does amaze me that they do not test every BIG batch of DVDs that are created. That would save them alot of money and heart ache.
Old 10-01-04 | 01:56 PM
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SHIT! I can't believe I forgot to say WS!
Old 10-01-04 | 02:01 PM
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I called back! I said I forgot to specify something about my ANH replacement and she said "you mean WS or FS?" and I said yes.

She said they're only replacing WS ANH DVDs and the WS are "the only complaints we're getting".

I asked again "the WS DVD, right?" She said yes.

Probably the FS suffer the same thing but the only people who would search for defects are WS folks

I had her pull up my name to be sure I'm still there. And I still am. I asked again that it's for the WS she said yes. I thanked her and said bye.
Old 10-01-04 | 02:10 PM
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I didn't have the freezing problem but if collecting dvds for so long has taught me anything it is that just because one player doesn't do it doesn't mean the rest won't. So I called up, took all of 2 minutes to do, i'm really surprised they aren't going the prepaid envelope route.
Old 10-01-04 | 03:18 PM
  #50  
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any idea when they will be shipped out?


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