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The PlayStation 4 / PS4 Thread: Still Going Strong

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Old 09-15-15 | 08:53 AM
  #6401  
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

I don't use mine as a Blu Ray player since the PS3 works so well in that regard, but just recently mine doesn't seem to recognize game discs when I insert them. I have to do a full reboot in order to play any other disc based game besides the one I was just playing. Was thinking about placing a service order myself -- I also have the extended warranty.
Old 09-15-15 | 10:08 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by Rob V
So my PS4 no longer recognizes or reads when I put a Blu Ray in yet games run fine. Anybody have this issue? Were you able to correct it? Any advice is appreciated.

Thank God I bought the 3 year protection plan... even though when I try to place a service order, the online system doesn't recognize it.
maybe related...and this is repeatable on my system.

If I go to standby while in a game (digital download) and then turn the system back on to watch a movie...I exit the game after it comes back up, put in a disc and the PS4 won't even read the disc. The disc symbol never even shows up in the ribbon. Have to turn off PS4 and turn back on for it to read the disc.
Old 09-15-15 | 10:20 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

You guys who's PS4s aren't recognizing discs - when did you get your systems? Close to launch or a while after?
Old 09-15-15 | 10:30 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

<iframe width="560" height="315" src="https://www.youtube.com/embed/R0P6eD5Kw1U" frameborder="0" allowfullscreen></iframe>

Video starts around the 31 minute mark.
Old 09-15-15 | 10:50 AM
  #6405  
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by slop101
You guys who's PS4s aren't recognizing discs - when did you get your systems? Close to launch or a while after?
Launch. But this problem has only been recently -- the first time I noted it was when I put in the Until Dawn disc.
Old 09-15-15 | 11:25 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Launch for me as well. I contacted Support this morning and he recommended I go into Standby Mode and try to reconstruct the database... I'll try it. He also opened a repair ticket for me and sent a coffin out.
The shitty part of the process is that Sony is demanding a copy of my receipt... I don't know about you guys, but that type of stuff is long gone from my backlog of things I keep. Fortunately I bought mine from Amazon and was able to get a copy of my invoice.
Old 09-15-15 | 11:28 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by mewmartigan
maybe related...and this is repeatable on my system.

If I go to standby while in a game (digital download) and then turn the system back on to watch a movie...I exit the game after it comes back up, put in a disc and the PS4 won't even read the disc. The disc symbol never even shows up in the ribbon. Have to turn off PS4 and turn back on for it to read the disc.
The disc never shows up in my ribbon either. I hear the system spinning, but it never does anything. Also, I was watching a movie this weekend and noticed a ton of stutter before the disc just stopped playing. I can't imagine that the laser for a BD is any different for a game, so the loss of functionality is very odd. It's like the software is corrupted.
Old 09-15-15 | 11:51 AM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

I doubt it is something as simple as this, but I have noticed that if I turn on my ps4 by hitting the disc eject button and ejecting the disc, when it boots up and I put in the disc I want to play, the system does not recognize the new disc.

Anytime I want to change the disc that was left in the ps4 when it is powered down, I have to start the ps4 with the power button, wait until it has booted to the live screen and then change discs.
Old 09-15-15 | 02:47 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by Rob V
The shitty part of the process is that Sony is demanding a copy of my receipt... I don't know about you guys, but that type of stuff is long gone from my backlog of things I keep. Fortunately I bought mine from Amazon and was able to get a copy of my invoice.
I had to send them a copy of my receipt when I bought the extended warranty in order to activate it. I assume I won't have to send them another copy.

Did you send in a copy of your receipt when you bought your extended warranty previously?

Edit : I checked my previous records
Here is the email when I signed up:

DECKER,

Thank you for purchasing the PlayStation® Protection Plan. We hope you will enjoy many years of quality entertainment from your PlayStation system. Now you have the added peace of mind of knowing you are covered in the event you should need service.

The PlayStation Protection Plan includes:

• All parts, labor, shipping costs and packing materials to make sure your PlayStation system is serviced and delivered back to you without any out-of-pocket costs.
• Expert support and service from the people who know your PlayStation system best.

Please review the Terms and Conditions for full details.

Please keep in mind that valid proof of purchase is required for all claims.

PlayStation® Protection Plan Summary :

Name: Doctor Decker
Plan : 36 MONTH PROTECTION PLAN WITH AD - PS4
SR #: P-1000XXXX
Price: $59.99
Then about three weeks later, after sending in a Proof of Purchase, I got this email:

DECKER,

We are pleased to confirm your purchase of the PlayStation® Protection Plan ("Plan").

You've made a good choice by purchasing the Plan. Now you can enjoy the peace of mind and security that comes with Plan ownership.

Should any covered problem occur with your PlayStation®, service is covered and will be handled quickly and efficiently.

Your Plan details are below.

PlayStation® Protection Plan Refund Summary :

Name: DOCTOR DECKER
Plan #: XXXXXXXX
Plan Type: 36 MONTH PROTECTION PLAN WITH AD - PS4
Coverage Type: AD
SR #: P-1000XXXXXX
Price: $59.99



Please save a copy of this email for your records.

The Plan coverage begins at the expiration of your original equipment manufacturer (OEM) one (1) year warranty and continues for the duration of the Plan term purchased.

If you purchased the Plan with Accidental Damage (PSP® and PSP®go only), your coverage includes accidental damage and starts immediately.

A valid proof of purchase (POP) is required for all claims. We only accept the following as a valid POP:

Photocopy of original printed store receipt (no handwritten receipts will be accepted).

Please visit the PlayStation Protection Plan site for Terms and Conditions.



If you have any questions, please feel free to contact a PlayStation specialist at (866) 716-SONY (7669).

Our specialists are available Monday through Saturday, 6:00 a.m. to 8:00 p.m., and Sunday 7:00 a.m. to 6:30 p.m., Pacific time.

Please reference your SR# P-1000XXXXX when calling.
Old 09-15-15 | 03:04 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

I really hope this isn't another "have-to-play-the-PS1-upside-down" problem that Sony never really acknowledges.
Old 09-15-15 | 04:07 PM
  #6411  
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

I don't recall if I sent them my receipt or not... But I'd guess that I did not. I figure my purchase of the warranty thru the PS Store along with my serial number should have sufficed. Either way they're handling this and I'm about to try out the trouble shooting measures the support guy recommended.
Old 09-15-15 | 04:19 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by fujishig
I really hope this isn't another "have-to-play-the-PS1-upside-down" problem that Sony never really acknowledges.
If I have to reboot every time I put a disc in the PS4, it is that kind of a problem -- not quite bad enough to send the console back and be PS4-less for a month, but not without frustrations either.
Old 09-15-15 | 06:46 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Something just happened to my PS4 that's never happened before. I was downloading the NBA Live 16 demo and all of a sudden, the screen went black and the controller started flashing on and off. I couldn't get it to do anything.

Then, the console shut off and would not come back on. The controller was still flashing on and off. I tried unplugging it and then plugging it back in and still nothing. After a few more times of doing this, the PS4 came back on. I then quickly deleted the demo and as of now, it's working fine.

Any ideas on what may have happened? I'm screwed if it breaks down for good. I bought it at launch from GameStop and the warranty I bought from them is expired.
Old 09-15-15 | 07:54 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

I think the PS4 has become self-aware and puked on the thought of you playing NBA Live.
Old 09-16-15 | 12:01 PM
  #6415  
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

So uh, these are damn sexy:

Old 09-16-15 | 12:23 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Yeah, but what about the rubber nubs, will those wear out like erasers again?
Old 09-16-15 | 12:36 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Not if you use these

http://www.amazon.com/Grip--Analog-S...words=grip+its
Old 09-16-15 | 12:37 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by slop101
Yeah, but what about the rubber nubs, will those wear out like erasers again?
I have two launch day DS4's which I cycle between. According to the Final Fantasy 14 client, I've put in 97 DAYS of playtime. The majority of that has been on PS4. Both DS4's work perfect and have had no issues with the analog sticks.
Old 09-16-15 | 01:04 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

FF... As far as analog stick use, 5 minutes of the game Trials is about the equivalent of 20 hours of FF.
Old 09-16-15 | 01:20 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Originally Posted by slop101
FF... As far as analog stick use, 5 minutes of the game Trials is about the equivalent of 20 hours of FF.
Think so? Go watch some videos of FF14 raids and get back to me. It's far more hectic than most anything else. We're not talking a slow, turn-based, jrpg here...
Old 09-16-15 | 02:39 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Sure, but have you played the harder Trials levels?
Old 09-16-15 | 02:42 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

If anyone cares, I did try the Support Tech's recommendation to go into Safe Mode and rebuild my database. It did work... my PS4 is now reading BD again. So I'm not sure if that fixed the issue or if unplugging my console did it or what... either way, all is well for now.
Old 09-17-15 | 04:09 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong


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Man, that's a prize that's almost worth eating at Taco Bell to win.
Old 09-17-15 | 05:46 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Having WiFi issues lately. Was trying to watch something on Netflix and picture was really bad.
Same with other apps.
Did a network test and my speeds were:
Down: 1.1 Mbps
Up: 1.8 Mbps

Decided to restart the PS4, just in case anything was stuck there. Another test and my speeds were:
Down: 72.9 Kbps
Up: 82.4 Kbps

WTF!!!

Turned on my X1 and did a network test. Speeds were:
Down: 4.13 Mbps
Up: 11.58 Mbps

Both consoles are in the same entertainment table. The X1 one shelf above the PS4. Both are at 76% Wifi power or whatever is called. Both are N, I guess both work at the 5 GHz band. My wife was streaming Showtime in her iPad, my teenage daughter was probably streaming something in her MacBook too. So maybe the 5 GHZ band was really saturated. Or is the X1 at the 2.4(?) GHZ band and the PS4 at the 5 GHZ band? I know the Apple devices are in the 5 GHZ band.

Anyways... any advice?
My plan right now, move the PS4 to the shelf above, to be next to the X1. I know... (It's an open entertainment shelf, glass, etc. )
Add an extender, although being at 76% that shouldn't be an issue.
Reboot router. Again. Reboot PS4. Again.
Get a new router.

Old 09-18-15 | 01:21 PM
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re: The PlayStation 4 / PS4 Thread: Still Going Strong

Saw this at PS4Daily.com today........

you’re thinking of buying a new PS4 game, today is a great day: there are tons of PS4 games on sale right now at various retailers, offering titles such as DriveClub for $20, or Bloodborne for $40 (just in time for the first Bloodborne DLC).

Without further ado, here’s the complete list of the PS4 games that are currently on sale, and links to the respective retailer.

•Dying Light — $25 (Walmart)
•Bloodborne — $40 (Best Buy)
•The Witcher 3 — $40 (Amazon)
•Alien: Isolation — $20 (Amazon)
•The Crew — $20 (Amazon)
•Evolve — $20 (Amazon)
•Batman: Arkham Knight — $40 (Amazon)
•Borderlands: The Handsome Collection — $35 (Walmart)
•Driveclub — $22 (Walmart)
•The Order: 1886 — $31.48 (Amazon)
•Final Fantasy Type-0 HD — $29 (Amazon)
•Final Fantasy XIV — $23 (Amazon)
•Grand Theft Auto V — $50 (Amazon)
•Call of Duty: Advanced Warfare — $30 (Amazon)
•Alien: Isolation — $20 (Amazon)
•Infamous: Second Son — $20 (Walmart)
•Watch Dogs — $15 (Amazon)
•Assassin’s Creed: Unity — $24 (Amazon)
•The Evil Within — $20 (Amazon)


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