This is weird I am receiving my replacement 360 tomorrow, but there website says that the replacement is out of warranty. I paid for the extended warranty on my last 360, and that was not set to expire till 2009. So are they saying since they sent me a replacement my warranty is void on my replacement ?

Should not be. It was my understanding that the extended MS warranty carried over for as many replacements as needed. I'd call and ask them about that carry over.

I didn't purchase the extended warranty, but when I was finally able to register my serial number after the RROD repair it showed that the general warranty was in effect until Feb, 2008 (which was 90 days after the repair).

I wasn't able to register my serial number online for some reason before the repair, kept getting an error on the site. However, it was my same 360 that I sent in, as they actually fixed mine rather than replaced it.

As I believe I mentioned earlier in this thread I can't get that page to accept my system serial number and when I contact customer support like they tell you to when there is an errror....they are pretty much useless.

I couldn't use the page either, until my 360 was fixed. Kept getting a message saying it would not accept my serial number. Do you have your the reference number for your repair? If so, the CS people should be able to provide you tracking numbers, etc. If you don't have that reference number you may have varying results it seems as for example, they showed I had 2 different accounts (not sure if one was my old GamerTag and 1 was my newer one).

that's interesting info... i don't know anything about this, but i kinda agree with your guess as well. The replacement most likely it's a "new" unit, i.e. not the one you sent in, so chances are the "old" serial# is voided (as to extended warranty, dude, looks like you got some callings to do). However, on the bright side, try to register the "new" serial# when you get it and tell us what happens (that's what i'm gonna do).

I called last night, the replacement has been shipped, chances are i just might get in before Christmas, yeah! (i don't know why i'm so happy about this, since it's my console to start with.)

That's the problem the new console was already registered by Microsoft before they shipped it to me, but it says no warranty. They replaced my old serial # with a new one and marked it out of warranty. I called last night and got nowhere fast, I was told to call back next week. This isn't my first time having my console replaced they always moved the warranty over to the replacement before.

I just got a "new" replacement, which Microsoft pre-registered for me. The warranty says it's good until November of next year. :shrug:

Ditto here. Although I also bought a year warranty so mine should say 2009.

Sigh, more headache i guess... Mok, keep the info coming, i need to know this. Once i get my replacement, i'm gonna find out about the new warranty as well. It seems that people getting different answers for extended warranties. My friend said, he's covered under the MS's three year warranty and the extended warranty will kick in after three years. Well, that's pretty logical to me, but how's that stated on paper? I mean how do you know it for sure? I'm gonna ask him later...

I've had mine for a year and a week and the wife started getting DRE's while playing Rock Band over the weekend, hopefully this isn't the beginning of the end.

Since i got nothing else to do while waiting for the replacement, i was reading this thread from the beginning again... aside from few "passionate" posts, there are a lot of good discussions and i'm surprised that things didn't change much after five months! Only that more and more X360 owners are getting hit with the red ring of death problem.

Come on now, there gotta be something better than ship and repair method! I know it sucks, but the waiting is excruciating in many ways (i'm not gonna put it on the level of monetary compensation, but it has to be more than just a free game or free one month of on-line). I really like one of the poster's idea of "recall" or the ability to trade up (the new models/fixes). I really want to know what happens five month more months down the road... Think about it, the thread started in July and my X360 is manufactured in September (some of you got much later dates). So, what the hell really is going on in those those months? Are we ever going to see a X360 free of the RRoD label? Seriously, as a fan (hell, even a casual gamer), you don't want the X360 to be labeled with red ring of death, it's not funny anymore...

Sorry, i have to quote this one... Obvious logic flaw, you know that you can still use the PS3 while waiting for "hot" titles right? While the X360 is being repaired, we all know what that means...

I dealt with 3 different CS people one night trying to get things straightened out. They had an old e-mail address on file when I placed my repair order. Later on I realized the info was out of date and I had them fix it. Now they claim that because of that I can't check my status online and they can't alter my repair order. I really think they could solve this problem somehow and that pisses me off way more than getting the red rings. I knew the red rings would happen eventaully....I just was not aware/prepared for the nightmare they like to call customer service.

My 360 arrived today, it's an older model 2006. It didn't even have the new dashboard update. Who ever had it before me must have live in London since that was the time zone I found it set to. Also none of my arcade game work for other family members expect me. Time to get back on the phone with these jokers.

My 360 probably would of been back on Monday but instead of using UPS, who did a great job getting it to the repair center, they used FedEx. It was picked up on the 19th and never even headed out of Texas until the 21st. I asked the neighbor kid who works for me to hang out at my place on Wednesday and wait for the package. I told him he could watch all the movies he wanted and play all the games he could play as long as he sign off on the package when it arrived. He seemed more than ok with that.

They're not supposed to. It's total bullshit, but that's the way they designed the system.

My system arrived about 30 minutes ago. It was manufactured on 7/07 and it runs considerably quieter than my previous system. The whole issue with Arcade titles only working while online sucks a bit but I keep my system online 99.9% of the time so it really isn't an issue.

Kind of glad to get a new system too because somehow the spring to the door broke on my old faceplate in front of the USB ports. It was a minor issue but it really bugged me and now I don't have to worry about it.

So I am getting occasional dirty disc errors with brand new games on my 360. I still cant figure out what this is a problem with exactly. Is the 360 scratching my games, is there dust blocking the lens inside, or some other answer? Should I just take it back to EB and get a new one? Any answers would be great.

I got dirty disc errors just before my system died on me. I would return it. No need to take chances if you don't have to.

So how long did it take? I'm still waiting for my coffin to arrive, but I'd like to get an idea of the wait time.

My XBox 360 as the date on it of 9/2/2007.

It has been played almost everyday since my son's BDay (Nov 12th), and many times it has been played atleast 8hrs straight.

It has been running cool, quiet and has not any problems (except when I accidently dropped the controller onto it and then it made a wierd noise until I rebooted it - then it worked fine again).


I have heard that the newer unites are fixed and are not having the same problems.

10 days to get the coffin + 3 days to get the system to the repair center + 5 days for the repair process + 6 days to get the system back = 1 painful wait.

Interesting, i got mines on last Friday and it's a Jul/07 unit as well (Zephyr printed on the outer box, a tiny label). Played Gears for a few hours and everything seems to be in place. I'm gonna try my add-on tonight and see what happens.

Total turnaround time is three weeks, 5+5+5 (coffin+return+receive). I hate the waiting, but at least i got it before Christmas, so it's not shabby...

i'm sorry, but i don't see your problem :)

it seems your x360 is a good apple among the rest of the crop. I do find the part about your X360 makes a weird noise after you dropped the controller on it a bit funny :)

I opened mine faster than most of the kids I watched open presents on Christmas Day. I didn't even look to see if mine said that. May have to look later on.