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Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective

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Microsoft Surprisingly Admits That ALL Xbox 360s Are Defective

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Old 10-14-07 | 08:35 PM
  #526  
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Originally Posted by Mr. Music
My warranty did not start over and I just checked online to verify.

You keep the same warranty and like most other things repaired or replaced under a warranty, the warranty does not start over again.

Some crappy warranties actually end once your unit is repaired or replaced.

I looked at the letter that came with the replacement 360 and no where does it state the warranty starts over, just that they will cancel the registration and extended warranty (if you purchased one) and they will register the replacement unit and establish an extended warranty on it.

The above covers the basic warranty and not any extended warranty as I did not purchase one. But I can't imagine they would have an extended warranty with a different start date than the factory warranty.
I don't have the letter here. But I wasn't sure if it was letter or the MS operator that said it "start over" the warranty. If the letter didn't say it, then obviously it was the operator that told me.

Or perhaps, that the regular warranty will not restart, but RROD warranty may restart...
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Old 10-15-07 | 01:47 AM
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Well my Xbox Premium died after two months; it won't play any games that I put into the DVD drive; I get a white screen and it tells me to put the discs into an xbox console. It will play DVD movies though. What a piece of shit.
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Old 10-17-07 | 03:43 PM
  #528  
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The support website updated today finally saying that the device shipped to customer. So my 360 should be on it's way back (Yay!) rough estimate on shipping time? Do they send it back UPS 2-3 day? My luck it will be Monday next week.
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Old 10-17-07 | 03:46 PM
  #529  
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Originally Posted by Edison
The support website updated today finally saying that the device shipped to customer. So my 360 should be on it's way back (Yay!) rough estimate on shipping time? Do they send it back UPS 2-3 day? My luck it will be Monday next week.
3 Day
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Old 10-17-07 | 09:50 PM
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Originally Posted by BJacks
Well my Xbox Premium died after two months; it won't play any games that I put into the DVD drive; I get a white screen and it tells me to put the discs into an xbox console. It will play DVD movies though. What a piece of shit.
That's how all mine died.
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Old 10-17-07 | 09:59 PM
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Originally Posted by BJacks
Well my Xbox Premium died after two months; it won't play any games that I put into the DVD drive; I get a white screen and it tells me to put the discs into an xbox console. It will play DVD movies though. What a piece of shit.
That's what my first one did too.

So obviously there's a problem with the drives, but what happens when you're out of the 1 year warranty period on non-RROD problems? Artificially creating the RROD will hopefully work.
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Old 10-18-07 | 03:09 PM
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I'm in the club!

Started up a multiplayer game of Halo 3 and it froze. Rebooted and it couldn't get past the Xbox 360 screen. Shut it off, pulled the power cord, plugged it back in, rebooted and got this:



Just put in my repair order. Awesome.
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Old 10-18-07 | 03:22 PM
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How long have you had it? What's the mfg. date?
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Old 10-18-07 | 04:12 PM
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Manufactured on 9-12-06. I've had it for about 6 months or so, if memory serves.

Oh well, nothing I am dying to play right now anyway.
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Old 10-18-07 | 06:24 PM
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mine had a manufactured date of 5/06 I bought it last december and it died a week ago...that is fine, i just returned it to costco and i am using the money to buy the new elite holiday bundle. I actually made money from this!
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Old 10-19-07 | 08:52 AM
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I'm sorry if this has been talked about before, but are there any warning signs of the RROD? Since I got Halo 3 my console crashes once or twice a night. It happened in the campaign and multiplayer. When it crashes, it mostly just freezes up, however once or twice i've gotten an odd white screen. My Xbox is a launch console, It never had a serious problem until halo 3. I'm hoping it's just a glitch with halo and not a harbinger of things to come.

any thoughts?
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Old 10-19-07 | 09:04 AM
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It's likely. I get froze up everytime I restart the console and next thing I got RROD.
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Old 10-19-07 | 11:05 AM
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This is going to sound crazy, but I can't get mine to RROD. I have a launch system, and about a month ago it started acting up. I'm pretty sure it's the video card, but since it's a launch system, the only thing covered under warranty is if it RROD. I have left the system on for over 24 hours at a time and nothing happens. So, ya, that's my problem right now.
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Old 10-19-07 | 11:07 AM
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Originally Posted by mattysemo247
This is going to sound crazy, but I can't get mine to RROD. I have a launch system, and about a month ago it started acting up. I'm pretty sure it's the video card, but since it's a launch system, the only thing covered under warranty is if it RROD. I have left the system on for over 24 hours at a time and nothing happens. So, ya, that's my problem right now.
Wrap it in a towel or something to cover the vents.
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Old 10-19-07 | 12:27 PM
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leave one vent open --- for the hair dryer
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Old 10-21-07 | 08:38 AM
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I got my repaired 360 back on Friday. It's the exact same system I sent in. Same serial number and manufacture date. It seems to be working though.
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Old 10-21-07 | 10:49 AM
  #542  
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I should get my 360 back sometimes next week. I asked them if they can email me to notify me that they shipped and give me the tracking number... They said they're having problem with email system over there and suggested me to check the website with my tag. I checked there with my tag and it says I don't have any system in repair.
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Old 10-21-07 | 12:38 PM
  #543  
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Originally Posted by McHawkson
I should get my 360 back sometimes next week. I asked them if they can email me to notify me that they shipped and give me the tracking number... They said they're having problem with email system over there and suggested me to check the website with my tag. I checked there with my tag and it says I don't have any system in repair.
Perhaps it's on its way already.
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Old 10-21-07 | 01:05 PM
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Originally Posted by McHawkson
I should get my 360 back sometimes next week. I asked them if they can email me to notify me that they shipped and give me the tracking number... They said they're having problem with email system over there and suggested me to check the website with my tag. I checked there with my tag and it says I don't have any system in repair.
My system never showed up on the repair website either. If I tried to enter the serial number, it gave me an error message and told me to call the 800 number.
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Old 10-21-07 | 01:43 PM
  #545  
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Originally Posted by Giantrobo
Perhaps it's on its way already.
I would love to have the UPS tracking number, so that way I can take 1/2 day from work and wait for UPS guy to come. UPS refuse to leave the package without my signature.
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Old 10-21-07 | 02:11 PM
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Originally Posted by McHawkson
I would love to have the UPS tracking number, so that way I can take 1/2 day from work and wait for UPS guy to come. UPS refuse to leave the package without my signature.
See if you can track it by reference number using your repair number. My console repair never showed up on the website and customer support never emailed me a tracking number to let me know my 360 was back on its way to me, but tracking by reference number worked.
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Old 10-21-07 | 06:55 PM
  #547  
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Well, I had my 1st game freeze up requiring me to turn the console off today. FUCK! I was approaching a "save point" in the game and it just froze. I had to hit the power button on the console.

I was playing an old BC XBOX game that was kinda wonky in terms of the 360 anyway so I'm really hoping it was that and NOT my 3RD 360 going south on me. It's warm in LA today but I was playing with my fan on it but who knows.... The latest console seems to have been running cooler than previous consoles but again, who knows what's going on in there.

< praying that my 3rd 360 isn't in the early stages of going tits up.

Last edited by Giantrobo; 10-21-07 at 08:12 PM.
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Old 10-21-07 | 07:36 PM
  #548  
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Already??? I'll blame on wind!
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Old 10-21-07 | 08:14 PM
  #549  
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Originally Posted by McHawkson
Already??? I'll blame on wind!
I'll blame "Wind" too...if "Wind" is the name of the fuckup who designed this Lemon console.
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Old 10-21-07 | 08:20 PM
  #550  
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I put masking tape on the console itself to write down my reference number. Then I added a few more strips that read:

"HEY! I've had three that broke on me. Send me one that works, will ya?"
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