Got my credit today, so im just waiting for the sale to start.

Do they message you once they receive the package? Sorry, this is my first time sending something in.

When did they receive your package?

They apparently do email you.

They received my dvds on the 27th of oct.

I only get emails from them when my credit is posted.

What concerns me is that I can't even find any reference to their point system anywhere on their help page anymore, which gives me little reason to do business with them, as most of the time the prices are a few cents cheaper at DeepDiscount (plus I want my unused $5 credit).

I had a little trouble finding it on the site as well. Try here (I clicked on shipping under their help/answers page).

I wish the quote machine would be back up and running? Has anyone emailed them and gotten an answer about it?

Not sure what the problem is.

I just placed an order and if you have frequent buyer points, a drop down box appears and you apply the points. That simple.

wtf? Quote Machine still down? I knew I shouldn't have waited...not looking good for getting stuff there during the big sale. Fuck!

My thoughts exactly

usually when the site is down "for maintenance" etc..they may be adjusting prices they pay for dvds and eliminating titles they no longer want...and it also rarely goes back online for a long time(months) in past times it has been down. perhaps they are getting ready to release all the used titles they have been receiving over the many months
and will not take in more used dvds for awhile.

Late last night I moved 40 titles including 2 box sets (Harryhausen Giftset & Dirty Harry Series) from my Wishlists to My Cart. Made sure all were in stock. Total last night was $1061.87 and now just checking the total is - $1082.80.
I still have 15 titles in my wishlists that will be released on 11/11 & 11/18. The first order of 40 titles will cost me about $65 UPS 2nd Day Air to Hawaii, Standard Shipping is $41.60 and Free Economy Shipping (7-28 business days on average) is free. I'm guessing this would be Media Mail which is slow as hell to Hawaii.

If I stick to what I have in my cart and wishlists and after the 25% off and shipping.
I should still have about $400-$350 left in credit.

Two Titles (Mongol & Final Countdown) I had in my cart but moved to my wishlists because they are Out of Stock

I've been procrastinating for months now, been attempting to send in a box but all my quote times expired. Now I am finally ready to send in a quote I did on October 17th, with the quote machine down, will these still be accepted or what?

My credit has posted for the package they received on 10/29!

You indicated your quote time was expired but that you did a quote on October 17th. Each quote that is submitted is good for 30 days. So, it would still be good. I wouldn't send in a box to them with a quote that's more than 30 days old. I don't know if anyone's tried that, but I would guess it might rejected/returned, and you'd be out additional money/time.

Sweet, here's hoping mine from the 29th is credited today too. I want to place my order tomorrow!!

I'm glad they're still processing them quickly, even though the quote machine has been down and the sale is getting ready to start. I sent off a box last week that was received Tuesday. Hopefully it won't be too much longer...

Wish i had done it a week ago. i was lazy getting my list together. ugh...

Well I know I'm still in my 30 day time frame, just wondering since the actual system is down.

I can relate...Made my list at least but still took forever to get it out. Hopefully I'll get the credit before the sale.

It's working now

Wow, drastically lower prices. DVD Planet just became far less attractive to sell to for me.

Yeah, wow, they totally gutted the QM.

Everything is $2 - $9 dollars lower. Damn!

I wonder if it's only gutted for the 25% off sale period. I just did a comparison to the rates on my last trade and every disk is about $2-3 less pay out. Wowza.