Recent Amazon Price Error: You'll be charged unless you return!!
01-27-07 | 02:53 PM
#851
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With a credit card you have an amount of time to pay it off. Debit cards are drawn out from your account as soon as they are charged. So when my debit card gets charged, the money is literally taken out of my bank account for that use. I think it would be tough to get the money back, although I'm not sure about it.
01-27-07 | 03:23 PM
#852
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Originally Posted by xNightfallx
But I would also understand that if I agreed to a higher price by placing my order after I already knew it was higher, and couldn't get it back, then I'd leave it alone. I own up to my mistakes. Sad Amazon can't.
01-27-07 | 03:32 PM
#853
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Debit cards suck. The only people who should use a debit card are those who are unable to get a credit card, or too inept to use it properly.
In all ways debit cards are inferior to credit cards. There are no equivalents to the legal protections for credit card users - only policies of promises by the banks involved, which as we've seen here with Amazon - promises and policies don't mean diddly if the company doesn't want them to.
Possession is 9/10ths of the law and all that rot - if and when Amazon charges people's credit cards, they will have the bank's money. If and when Amazon charges people's debit cards, they will have your money.
There are other reasons debit cards suck - like no float, etc.
In all ways debit cards are inferior to credit cards. There are no equivalents to the legal protections for credit card users - only policies of promises by the banks involved, which as we've seen here with Amazon - promises and policies don't mean diddly if the company doesn't want them to.
Possession is 9/10ths of the law and all that rot - if and when Amazon charges people's credit cards, they will have the bank's money. If and when Amazon charges people's debit cards, they will have your money.
There are other reasons debit cards suck - like no float, etc.
01-27-07 | 03:51 PM
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Originally Posted by BlackSol
Careful you don't hurt yourself when you fall off that soapbox, champ.
As annoying as people that abuse these deals are they are NOWHERE as annoying as the gaggle of knuckleheads that always show up and try to legislate morality.
As annoying as people that abuse these deals are they are NOWHERE as annoying as the gaggle of knuckleheads that always show up and try to legislate morality.
A system glitch was exploited. Everyone can rationalize it however they want. Trying to say it's incorrectly priced items, I'm not responsible for checking to make sure prices are accurate is kinda hogwash. I remember reading one dude who made like 300 orders. Probably almost $1800 worth of stuff and was paying like $11. I'm pretty sure he realized 600 box sets weren't $11.
I do hope everyone who is pissed at Amazon for actually wanting payment for the items doesn't shop at Amazon again.
OMG get me off the soapbox!!!
Last edited by Phod; 01-27-07 at 04:08 PM.
01-27-07 | 04:18 PM
#855
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From: Texas
Originally Posted by Jah-Wren Ryel
Debit cards suck. The only people who should use a debit card are those who are unable to get a credit card, or too inept to use it properly.
In all ways debit cards are inferior to credit cards. There are no equivalents to the legal protections for credit card users - only policies of promises by the banks involved, which as we've seen here with Amazon - promises and policies don't mean diddly if the company doesn't want them to.
Possession is 9/10ths of the law and all that rot - if and when Amazon charges people's credit cards, they will have the bank's money. If and when Amazon charges people's debit cards, they will have your money.
There are other reasons debit cards suck - like no float, etc.
In all ways debit cards are inferior to credit cards. There are no equivalents to the legal protections for credit card users - only policies of promises by the banks involved, which as we've seen here with Amazon - promises and policies don't mean diddly if the company doesn't want them to.
Possession is 9/10ths of the law and all that rot - if and when Amazon charges people's credit cards, they will have the bank's money. If and when Amazon charges people's debit cards, they will have your money.
There are other reasons debit cards suck - like no float, etc.
DEBIT, I would input my PIN in the POS terminal. The $$$ is taken out instantly.
CREDIT, I sign the receipt and the $$$ is posted and charged to my account usually in 72 hours.
All of my online purchases are treated as CREDIT transactions. I choose CREDIT for some B&M purchases when I know the $$$ isn't in my account but will be in soon.
On 2 occasions where I had transactions erroneous posted -- usually after I canceled a transaction, my bank has always been helpful in recovering the amounts.
Last edited by Xbox69; 01-27-07 at 04:22 PM.
01-27-07 | 04:26 PM
#856
DVD Talk Special Edition
Quote:
Originally Posted by hilts
There is justice in this world. I plan to send a letter to Amazon commending them for their action and will give them my business whenever possible. I don't think they're going to miss a lot of sleep over losing the business of people who tried to rip them off.
I find it interesting that Timsterino posted the Gene Simmons: Family Jewels Collector's Set for $5...
Originally Posted by hilts
There is justice in this world. I plan to send a letter to Amazon commending them for their action and will give them my business whenever possible. I don't think they're going to miss a lot of sleep over losing the business of people who tried to rip them off.
Originally Posted by Timsterino
I agree. Kudos to Amazon. Aint karma a bitch?
01-27-07 | 04:31 PM
#857
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No no no, "price mistakes" are fair game. Multiple uses of "one time" coupons are fine. Creating multiple email accounts to sign up as a "new" customer multiple times is fine. Pricematching at a B&M with an e-tailer's website is fine. PMing in a B&M with a store that's not even in the area, or that is out of stock of the item is fine.
But this...THIS....*this* is wrong. Amazon is 110% in the right, for threatening to charge customers' cards a month after a completed transaction.
I think, in light of the rampant hypocrisy here (not just in this thread, across the whole forum), any 'is this ethical/no it's not' posts should be deleted, apart from the ones that are truly and obviously nonethical/illegal [selling burned copies, etc].
But this...THIS....*this* is wrong. Amazon is 110% in the right, for threatening to charge customers' cards a month after a completed transaction.
I think, in light of the rampant hypocrisy here (not just in this thread, across the whole forum), any 'is this ethical/no it's not' posts should be deleted, apart from the ones that are truly and obviously nonethical/illegal [selling burned copies, etc].
01-27-07 | 04:48 PM
#858
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Originally Posted by Phod
lol.. legislate morality? Where did I say that? I'm just curious how you actually look at this. I mean, can you walk into Best Buy and if something is incorrectly marked at $0.01 when it's really $50, do you get it for a penny? I doubt it.
If I get the item to the register and it rings up at for $50, I can make mention of the lower price but the store is not necessarily legally obliged to give it to me for that price. If it's not a major price difference the store will probably give it to me at the lesser price just because they figure it's better than negative public relations.
If, however, I get an item marked $50 up to the register and I am charged less, and I then pay the asked-for amount and leave the store, the store can not come back to me a week or so later and say "hey, we really meant to charge you more, so we're going to take the rest of the money from you."
That's the problem I have with this, that a corporation is saying that they've decided they didn't like how much they charged me, and now they're going to charge me more despite the fact that the transaction was completed several days previously. I believe that allowing this can open the door to them being allowed to do it for other items as well, items that are aren't as obvious a mistake as the recent issue.
01-27-07 | 05:18 PM
#859
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Originally Posted by Phod
lol.. legislate morality? Where did I say that? I'm just curious how you actually look at this. I mean, can you walk into Best Buy and if something is incorrectly marked at $0.01 when it's really $50, do you get it for a penny? I doubt it.
And if they don't catch it, they don't send you a bill a month later saying "Give us back our donuts, or we'll charge you the 4.00 extra we forgot to charge you."
01-27-07 | 05:30 PM
#860
Originally Posted by StealthStratos
Absolutely not. Amazon doesn't have your social security number.
01-27-07 | 05:32 PM
#861
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From: Near the Great Salt Lake
Originally Posted by Phod
I mean, can you walk into Best Buy and if something is incorrectly marked at $0.01 when it's really $50, do you get it for a penny? I doubt it.
*Of course Media Play isn't around any longer, but that's not the point. (Or is it?)
**Then a week later three large men hired by Media Play came to my house demanding the money I "owed" them, "or else..."
Last edited by Sondheim; 01-27-07 at 05:43 PM.
01-27-07 | 06:05 PM
#862
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Originally Posted by me12321
Well, actually, something quite similar to this happened to me about five years ago at a Media Play* store. That is, I went in to buy a $30 PSone game (it was marked at $30) only to have it ring up for $.01 at the register. The cashier told me that today was my lucky day and I walked out of the store with a $.01 game.** In fact, my purchase at Media Play shares more similarities to the current fiasco being discussed than the one you suggested - i.e., at Media Play and at Amazon the item was marked at the "full" price, but then rang up for a drastically smaller amount, while in your scenario the item was marked at a drastically lower than expected price but rang up at full price.
*Of course Media Play isn't around any longer, but that's not the point. (Or is it?)
**Then a week later three large men hired by Media Play came to my house demanding the money I "owed" them, "or else..."
*Of course Media Play isn't around any longer, but that's not the point. (Or is it?)
**Then a week later three large men hired by Media Play came to my house demanding the money I "owed" them, "or else..."
01-27-07 | 07:08 PM
#863
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Originally Posted by Brooklyn
They have your credit card you placed the order with and that would be tied to it.
But what if you used an Amazon Visa? It still doesn't matter. That's nothing more than a marketing arrangement between Amazon and the cc issuer. All sensitive information that would be necessary for affecting your credit score (social security number, date of birth, etc.) are held by the credit card issuer and NOT shared with Amazon.
Can Amazon turn this over to a collection agency? Absolutely. But that collection agency has no authority to actually do anything about collecting the debt, other than yelling at you and hoping they scare you (much the same way Amazon has tried to do with their recent e-mails).
01-27-07 | 07:11 PM
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Originally Posted by drmoze
I just got an even better e-mail: Amazon is asking my PERMISSION to charge the full amount, which they say they will do anyway:
Thank you for writing back to us at Amazon.com.
I've reviewed our previous correspondence and your orders.
I sympathize with your frustration. However, please understand that
the information provided in our last message is correct.
Please note that, we didn't charge you for these orders at the time
of shipment due to technical error and all the amount has been
applied to the promotions by mistake. You have been charged only
for the shipping cost.
For example I inculded the cost details of your orders:
-----------
Order number : xxxxxxxxx
Cost details :
Subtotal: $89.98
Shipping: $3.97
Promos: ($89.98)
Total: $3.97
-----------
Order number : xxxxxxxx
Cost details :
Subtotal: $42.98
Shipping: $3.97
Promos: ($41.98)
Total: $4.97
-----------
Rest assured you'll be charged for only one DVD in your orders as
promised earlier.
Please use the link at the bottom of this message to send us a reply
with your permission to charge your credit card $65.98 for the
items. Of course, your credit card will not be charged for the
shipping costs associated with the items.
Thank you for your cooperation, and thanks again for shopping at
Amazon.com.
Please visit the following link to provide the information we
requested:
[link removed; standard "More Information" feedback page.]
So now they are asking permission to charge my card? And if it's not given??????
Thank you for writing back to us at Amazon.com.
I've reviewed our previous correspondence and your orders.
I sympathize with your frustration. However, please understand that
the information provided in our last message is correct.
Please note that, we didn't charge you for these orders at the time
of shipment due to technical error and all the amount has been
applied to the promotions by mistake. You have been charged only
for the shipping cost.
For example I inculded the cost details of your orders:
-----------
Order number : xxxxxxxxx
Cost details :
Subtotal: $89.98
Shipping: $3.97
Promos: ($89.98)
Total: $3.97
-----------
Order number : xxxxxxxx
Cost details :
Subtotal: $42.98
Shipping: $3.97
Promos: ($41.98)
Total: $4.97
-----------
Rest assured you'll be charged for only one DVD in your orders as
promised earlier.
Please use the link at the bottom of this message to send us a reply
with your permission to charge your credit card $65.98 for the
items. Of course, your credit card will not be charged for the
shipping costs associated with the items.
Thank you for your cooperation, and thanks again for shopping at
Amazon.com.
Please visit the following link to provide the information we
requested:
[link removed; standard "More Information" feedback page.]
So now they are asking permission to charge my card? And if it's not given??????
01-27-07 | 08:37 PM
#865
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From: Malvern, PA
Originally Posted by dtcarson
No no no, "price mistakes" are fair game. Multiple uses of "one time" coupons are fine. Creating multiple email accounts to sign up as a "new" customer multiple times is fine. Pricematching at a B&M with an e-tailer's website is fine. PMing in a B&M with a store that's not even in the area, or that is out of stock of the item is fine.
But this...THIS....*this* is wrong. Amazon is 110% in the right, for threatening to charge customers' cards a month after a completed transaction.
I think, in light of the rampant hypocrisy here (not just in this thread, across the whole forum), any 'is this ethical/no it's not' posts should be deleted, apart from the ones that are truly and obviously nonethical/illegal [selling burned copies, etc].
But this...THIS....*this* is wrong. Amazon is 110% in the right, for threatening to charge customers' cards a month after a completed transaction.
I think, in light of the rampant hypocrisy here (not just in this thread, across the whole forum), any 'is this ethical/no it's not' posts should be deleted, apart from the ones that are truly and obviously nonethical/illegal [selling burned copies, etc].
Last edited by Goldblum; 01-27-07 at 08:40 PM.
01-27-07 | 09:42 PM
#866
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Originally Posted by Phod
I mean, can you walk into Best Buy and if something is incorrectly marked at $0.01 when it's really $50, do you get it for a penny? I doubt it.
01-27-07 | 11:01 PM
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From: Words
Originally Posted by leeta
Quote:
Originally Posted by hilts
I find it interesting that Timsterino posted the Gene Simmons: Family Jewels Collector's Set for $5...
Originally Posted by hilts
I find it interesting that Timsterino posted the Gene Simmons: Family Jewels Collector's Set for $5...
-p
01-27-07 | 11:10 PM
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Originally Posted by Xbox69
My bank debit card can be used for both a CREDIT or DEBIT transaction.
01-28-07 | 01:44 AM
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Originally Posted by Jah-Wren Ryel
Why would you ever want to use it for debit then? Why would you even want that "feature?" It only makes your more likely to have problems with fraud because now your single card is vulnerable to any kinds of debit card fraud and any kinds of credit card fraud. All you get is higher risk without any corresponding reward.
01-28-07 | 09:14 AM
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Originally Posted by i86time
Costco only accepts AmEx credit, but can take any Visa/MC debit card. So if you don't like carrying around $200 cash and don't have AmEx, a debit card is quite convenient. Also debits have the added protection of the pin requirement. If one was to use a stolen card number, they would either need to know the pin (unlikely if it was stolen) or have the expiration/ CVV code for the credit portion (also difficult unless they have the physical card). If they stole a card to intend for b&m use, they would need to purchase at a store with lazy cashiers that don't check ID for credit (which, admittedly, is more and more frequent).
01-28-07 | 09:44 AM
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Originally Posted by i86time
Costco only accepts AmEx credit, but can take any Visa/MC debit card. So if you don't like carrying around $200 cash and don't have AmEx, a debit card is quite convenient.
You must really love CostCo and hate Amex.
Also debits have the added protection of the pin requirement
If one was to use a stolen card number, they would either need to know the pin (unlikely if it was stolen) or have the expiration/ CVV code for the credit portion (also difficult unless they have the physical card).
lazy cashiers that don't check ID for credit (which, admittedly, is more and more frequent).
01-28-07 | 10:12 AM
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Stick To Your Guns
I have summarily contacted my credit card company 3 times now about this issue and have received the same advice. I have a order confirmation via email, a shipping confirmation and a packing slip all stating the same prices and the completion of the order. My card company (Amazon Visa) said that all I do is request the chargeback, they will immediately do it and then send in copies of the paperwork. They agree that a merchant cannot subsequently raise their prices even thru their own error. SO, point is, just ignore the emails, only response I have sent is that "You do not have my permission nor authorization to charge my card for these past orders, and I added that I have already notified my card company of pending unauthorized charges, etc." Anyhow, Amazon is just threatening and if you capitulate, you will pay, if you fight it, you will win.
My opinion.
My opinion.
01-28-07 | 10:15 AM
#873
DVD Talk Hall of Fame
The main benefit to debit over credit is that when using it you can usually get cash back, since you're treating the store like an ATM. And the money goes right out, instead of floating--some people's financial acumen is lacking, so a credit card where they can get "surprised" with a bill for 1500.00 at the end of the month is a bad thing.
The advantage to the store is that I don't think they pay the Visa/MC transaction fees for a debit transaction, so that's why some of them push that.
It's certainly debatable whether the convenience of cash back and instant-funding is worth the risks, however.
The advantage to the store is that I don't think they pay the Visa/MC transaction fees for a debit transaction, so that's why some of them push that.
It's certainly debatable whether the convenience of cash back and instant-funding is worth the risks, however.
01-28-07 | 11:11 AM
#875
DVD Talk Hall of Fame
Originally Posted by Jah-Wren Ryel
That's primarily a benefit to the bank since with a credit card, you are legally protected from loses due to theft over $50 - debit cards have no such legal protection. Even worse, if through theft your balance goes low enough to bounce checks written on the same account as your debit card, you have no hope of recovering any fees or penalties from the places that bounced the check. See the part about losing your money versus losing the bank's money again.
Also, no legal protection? Huh?
The protection offered to debit card fraud is similar but with a few exceptions. For example, your liability under federal law is limited to $50, the same as for a credit card, but only if you notify the issuer within two business days of discovering the card's loss or theft. Your liability for debit card fraud can jump up to $500 if you don’t report the loss or theft within two business days.
And if you are the type of person that gives a passing glance to your monthly bank statement, you could be totally liable for any fraudulent debit card charges if you wait 60 days or more from the time your statement is mailed.
Visa and MasterCard zero-liability protection applies to your debit card but only for transactions that do not involve the use of your PIN (personal identification number).
And if you are the type of person that gives a passing glance to your monthly bank statement, you could be totally liable for any fraudulent debit card charges if you wait 60 days or more from the time your statement is mailed.
Visa and MasterCard zero-liability protection applies to your debit card but only for transactions that do not involve the use of your PIN (personal identification number).
Originally Posted by Jah-Wren Ryel
The only people who should use a debit card are those who are unable to get a credit card, or too inept to use it properly.