New Blockbuster Online program?!?
10-22-06, 02:40 AM
#26
Originally Posted by GizmoDVD
This is 100% confirmed. The folks over at 'IHateBlockbuster' who actually work for/manage BB stores have confirmed its happening...when...soon. No official ate yet.
10-22-06, 05:02 PM
#28
Suspended
Seems like a GREAT idea for us. However BB must REALLY be struggling at this point. Apparently each store will be sent a laptop too allow customers to not only sign up for BBOnlone but to cancel their NetFlix accounts on, lol.
10-24-06, 01:05 AM
#32
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Originally Posted by GizmoDVD
Apparently each store will be sent a laptop too allow customers to not only sign up for BBOnlone but to cancel their NetFlix accounts on, lol.
10-24-06, 09:59 AM
#33
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So when is Blockbuster going to officially notifiy their online customers of this new program? It seems like everyone has a different story. My local store stated they would mail the online rentals back for me but said nothing about an "instant return."
Are they going to have a scanner at the store for the online rentals?
Are they going to have a scanner at the store for the online rentals?
10-24-06, 04:27 PM
#34
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I was initially tipped off that the program was to start today, but I just signed up online for the 1-month trial, and the rep never mentioned the policy change. I'm looking forward to this though...
10-25-06, 09:47 PM
#35
DVD Talk Legend
Originally Posted by FILMCZY
So when is Blockbuster going to officially notifiy their online customers of this new program? It seems like everyone has a different story. My local store stated they would mail the online rentals back for me but said nothing about an "instant return."
Are they going to have a scanner at the store for the online rentals?
Are they going to have a scanner at the store for the online rentals?
10-26-06, 11:00 AM
#36
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In addition to having their online service (3 rentals) I also have BB's in-store "Movie Pass." When this new policy goes into effect, how many in-store rentals will I be allowed to have out at a time?
10-26-06, 12:36 PM
#37
DVD Talk Special Edition
wow, this whole thing seems complicated!
I'll wait until next month to see how you guys are adjusting b4 cancelling my Netflix account. This whole new business model is kinda brilliant (in theory)...let's see how it plays out.
I'll wait until next month to see how you guys are adjusting b4 cancelling my Netflix account. This whole new business model is kinda brilliant (in theory)...let's see how it plays out.
10-26-06, 12:48 PM
#38
DVD Talk Legend
Originally Posted by FILMCZY
So when is Blockbuster going to officially notifiy their online customers of this new program? It seems like everyone has a different story. My local store stated they would mail the online rentals back for me but said nothing about an "instant return."
Are they going to have a scanner at the store for the online rentals?
Are they going to have a scanner at the store for the online rentals?
it will be checked in at the reg just like any other return.
if returned before 1230 pm it will release your next dvd from the Q.
if after, it will show on the next business day.
i thought it wou;d be a good idea to tell people now but
this is Blockbuster, after all
Last edited by whotony; 10-26-06 at 12:54 PM.
10-26-06, 12:52 PM
#39
DVD Talk Legend
Originally Posted by Dan1boy
wow, this whole thing seems complicated!
I'll wait until next month to see how you guys are adjusting b4 cancelling my Netflix account. This whole new business model is kinda brilliant (in theory)...let's see how it plays out.
I'll wait until next month to see how you guys are adjusting b4 cancelling my Netflix account. This whole new business model is kinda brilliant (in theory)...let's see how it plays out.
you guys are making it complicated.
just return your online envlope to the register,
hand it to the csr along with any movie on the shelf.
that movie will be free.
the envlope acts as a coupon for a free rental.
this must be done on the smae transaction.
this will not effect your online in any way.
if you use the free rental for a movie in your Q
you must remove it from the Q because it will still be there.
in a couple days the next movie in the Q will arrive.
the free rental still follows the same rules as any other in store rental.
not hard.
10-30-06, 02:14 PM
#42
DVD Talk Limited Edition
My local store has been offering the "Total Access" plan for almost a month now. It's pretty simple (as some people have figured out). Rather than dropping your online returns in the mail, simply being them to the counter of your local store - along with the corresponding number of rentals off the shelf that you want. Hand them your card and the movies, then go home to enjoy "free rental goodness".
Rinse. Repeat.
One thing I noticed is that they seemed to have some inventory tracking issues when the system was first offered in our area. Even if you turn online rentals in at your store, they don't officially clear from your queue until they arrive at a warehouse. You get credit for the return, but the movie is still displayed in your queue for a while. With the local mail service, the following was not unusual:
Return three online rentals to the store - take three rentals home. Receive the next three online rentals within a couple of days (this is triggered by the in-store return). Divvy the movies up between me, the wife, and our toddler. Watch those movies, then return them to the store within two or three days. Get three more free in-store rentals. Within a couple of days, receive three more movies via the mail. Etc., etc., etc.
At one time, on the three-at-a-time plan, my online queue showed that I had fourteen movies out (Cheers to slow inbound processing times at the closest distribution center!). They seemed to have fixed this quirk now, so it's pretty much back to three "out" at at time from Blockbuster Online.
Rinse. Repeat.
One thing I noticed is that they seemed to have some inventory tracking issues when the system was first offered in our area. Even if you turn online rentals in at your store, they don't officially clear from your queue until they arrive at a warehouse. You get credit for the return, but the movie is still displayed in your queue for a while. With the local mail service, the following was not unusual:
Return three online rentals to the store - take three rentals home. Receive the next three online rentals within a couple of days (this is triggered by the in-store return). Divvy the movies up between me, the wife, and our toddler. Watch those movies, then return them to the store within two or three days. Get three more free in-store rentals. Within a couple of days, receive three more movies via the mail. Etc., etc., etc.
At one time, on the three-at-a-time plan, my online queue showed that I had fourteen movies out (Cheers to slow inbound processing times at the closest distribution center!). They seemed to have fixed this quirk now, so it's pretty much back to three "out" at at time from Blockbuster Online.
10-30-06, 06:07 PM
#44
Originally Posted by eatntae
Do we still get the monthly in-store coupons? I'd hate to lost my 2 "free video game rentals" per month.
I heard you still get one monthly coupon, mainly for the people who don't want to take back the online rentals to the store for free rentals so they can at least get something extra.
10-30-06, 07:24 PM
#45
DVD Talk Limited Edition
Originally Posted by eatntae
Do we still get the monthly in-store coupons? I'd hate to lost my 2 "free video game rentals" per month.
10-31-06, 09:45 AM
#46
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This new in-store return option may lure new customers but if you're a movie fan, Nexflix is still the best option. BB Online simply does not have the inventory to match Netflix. BB Online boasts over 50,000 titles but how many of those dvds do they actually HAVE? Over half the titles in my queue are listed as "coming soon" which means it's not in stock and who knows when it will be. I rarely have this problem with Netflix. Netflix also ships and returns much faster than BB. BB Online caters to those who want the major new releases but if you are looking for cult or obscure titles look elsewhere.
Last edited by FILMCZY; 10-31-06 at 12:03 PM.
10-31-06, 09:50 AM
#48
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Originally Posted by FILMCZY
This new in-store return option may lure new customers but if you're a movie fan, Nexflix is still the best option. BB Online simply does not have the inventory to match Netflix. BB Online boasts over 50,000 titles but how many of those dvd do they actually HAVE? Over half the titles in my queue are listed as "coming soon" which means it's not in stock and who knows when it will be. I rarely have this problem with Netflix. Netflix also ships and returns much faster than BB. BB Online caters to those who want the major new releases but if you are looking for cult or obscure titles look elsewhere.
10-31-06, 12:07 PM
#49
DVD Talk Special Edition
Originally Posted by souvenir
I'd somewhat agree, but Netflix seems to have a frustrating policy of only having one release of a particular movie while BB will get most all of a title's releases. If there's an inferior, earlier version then Netflix will probably have that version and that version only.
I've been loving Netflix for the past year since they got their sh*t together but it annoys me that they don't carry very many SE's of older catalog titles (ex. Black Rain SE, Roadhouse SE, Dog Day Afternoon SE etc.) while Blockbuster does. These aren't films I'm necessarily interested in buying, just watching once.