Hmmm... I sent mine in about 8 hours ago and no responses. I used the email form where is asked for an order number up top. I typed the info in and put the new prices on the form and did one for each order. Is there a more official form I should be filling out somewhere? Under the "express" section of cs, I can only see ways to return items.

I put mine in around 5pm EST and havn't heard anything. I'll give them till Monday to return my mail before calling.

Oh okay, I wasn't sure whether they returned email during the weekends. Did you use the email form and select "return/refund" and then type in the info like I did too?

I got 150.00 back with the price drops on the fox blu-rays and the hd-dvd price drops. That was GREAT.

yes, same form. I have a feeling they probably have a lot of the same emails/calls coming in right now. It looks like they dropped a lot of prices today.

I emailed my requests this morning and just received the email approving the refunds.:) I'm sure that you'll wake up to a very pleasant email from Amazon.

I sent multiple emails this morning and received 1 concise reply back with all of the refunds included. Short and sweet. Amazon rules.

I hope so! I'm not sure how Amazon works but some people on AVS claimed to be getting denied based on what CSR they get.

I asked for a price match on a couple of BOGO and got all of them. Also I asked for a price match on the HD-DVD player I just bought for $178 and they just refunded $47.15 because they did the price adjustment on the free movies I received. It's tempting to just try to sell the player to someone else as an upconverter on craigslist.

Gave it a shot. Just requested a credit for $16.92 for League of Extraordinary Gentlemen and Ice Age 2.

WoW!! Just got a confirmation email from Amazon CS saying they will adjust and credit my CC for the $16.92. Took about 10 minutes total turnaround time. Impressive.

I submitted a bunch of request in different e-mails, and received a bulk response. I requested refunds on a bunch of BOGO's I placed, but in all honest did not expect them to do anything. (Technically, they don't have to according to their policy.)

Anyhow, I ended up receiving $160 back on a ton of ordered discs. I think they missed a couple that I requested, but that's no big deal. I only expected $8 for Superbad.

fitprod

how long does it take for the money to be put back on the credit card?

I just got back $16.xx for my HDA3 that dropped in price, yet again. Sweet.

Since your purchase shipped within the past 30 days, I've requested
a refund of $42.84 to your credit card. This amount reflects the
difference between the price you were charged for the item and the
lowest recent price offered by Amazon.com. This refund should be
processed in the next few days and will appear as a credit on your
next billing statement.

Question: is it normal for them to refund the difference while disregarding the 10% discount? For example, I'm getting $7.96 back for Superbad even though the new price is only around $5 less than what I paid (since I had the discount).

I sent in 10 e-mails and only got back 1 notifying me of a refund...I'll wait a bit longer and then call I suppose.

I got a response this morning. Around $40 credit for my last order! Thanks Amazon!

There really is no pattern of behavior when it comes to CSR's. Sometimes, you just get lucky.

Well, I sent 20 email price adjustment requests. I got 18 out of 20 rebate request notices. 2 of them never arrived for some reason. But when I checked the invoices on amazon.com the missing 2 were applied. So, check to see if you got your credit applied before you call.

This all took about 5 hours to go thru. All 33 adjustments were accepted. They even did 1 adjustment for 4 items I purchased more than 50 days ago giving me a 1 time exemption. (something tells me that it being within the holiday return period had something to do with granting that exemption).

Amazing job amazon! If all goes well, I should get $215.41 back!

I was pleasantly surprised to get a refund for $8.46 (only 1 title out of the 2 went down). I think I sent the email via their Contact Us button around noon yesterday the refund email was timestamped around 10PM last night.

I just sent Amazon a bunch of emails. I hope they honor it.

Do not send emails. Even if you are over the 30 days, you can get refunds if you actually talk to somebody. I posted about this in another thread

http://forum.dvdtalk.com/showthread....64#post8425564

^I sent an e-mail about a price reduction at 31 days and the CSR said he used the shipping date to get me in under 30 days.

It appears that most have figured out how to contact Amazon one way or another, but the easiest is explained by Kyle in this post:
http://forum.dvdtalk.com/showthread....74#post8300674

You can step through your orders using the arrows next to "More Orders" at the upper left of the contact page.

Why not use the email service? I sent 20 and all 20 were approved even one that was 50+ days old.. It took about an hour to generate the 20 emails.

Plus the 1 time I did call, It took 30 min to explain to the CS person what I was trying to do. She never really got it and was going to refer it up the chain. So I got off the phone, sent an email and it was taken care of within an hour.

I agree live service might be better for the complex transaction. But for simple stuff like a price adjustment, I would think email is quicker and easier.

I just went over $47 in refunds. These 5 refunds are all from BOGO orders. 4 of 5 times I used DVDSAVE5 to get an extra $5 off.

I just got two separate refunds for about $5 each when I placed 2 orders of 2 HD-DVDs each a few weeks ago with the BOGO (Serenity and Casino).

Quick and painless.

I love Amazon.

Now, here's to hoping there are some good deals on clearanced HD-DVDs now through Amazon!

I re-sent my requests and they responded to 2 of them...why not all? Ugh.

I just got some bullshit about the 30 day period being over for Superbad.

House of 1000 Corpses refund brings the total to $48.64, but I got shot down on B2G1 Thanksgiving BRs (Weeds, Reservoir Dogs). Might call, might just send another e-mail

Will I get a refund if I purchased on borders.com with a Borders gift card?

Yes, they will send you an Amazon gift certificate code.

I sent an email saying I bought two HD DVDs in the B1G1 sale, and the price of each was lowered by about $5. I got an original email saying they were going to request a refund of $10 for both movies, but then they must've caught on because I got a final email today saying they credited my account $5. I'm happy: two movies for $14.99.

Help! Amazon is saying there was no price drop on Hoosiers or Mr. Brooks, but I swear there was. Am I going crazy? These items are both 27.95 now.

yes, you are going crazy :) My record shows that Mr. Brooks price was never dropped.

Looks like many of the titles have gone back up in price, unfortunately.

Yep. I got refunded $33 and change and they emailed me the Amazon GC within about 12 hours.

i don't think Hoosiers was on sale for the current promotion.

and i just got another $8.and change for the Fantastic Four BD i ordered about a month ago. woo hoo!

Thanks. Even though it was recommended to call and wait for a CSR with an accent, I emailed them based on the replies here.

Amazon said they would refund me everything I asked for. Very cool.