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-   -   amazon price adjustment? (https://forum.dvdtalk.com/hd-talk/522295-amazon-price-adjustment.html)

Gizmo 01-13-08 06:15 PM

$117 back in gift certificates...damn.

For one, they gave me $25 back when the total was $20 (2 HD DVDs that were $19.99 on BOGO). So they gave them to me for free and then $5 as well. Thanks Amazon!

Deftones 01-13-08 06:22 PM

Kind of makes me wish I would've bought more BD during the BOGO sale. :(

Gizmo 01-13-08 06:35 PM

They gave me another $17 magically now as well.
I have $117 in my account from the refunds and bought Good Luck Chuck and Mr Woodcock. Total was $51.90. This is what it says now:

Shipping Method: Two-Day Shipping
Shipping Preference: I want my items faster. Ship them as they become available.
Subtotal of Items: $51.90
Shipping & Handling: $0.00
Promotion Applied -$17.00
Pre-order Guarantee -$0.00
------
Total: $34.90
Gift Certificates/Cards: - $34.90
------
Total for this Order: $0.00

They only "charged" me $34.90 and I have no idea what that $17.00 Promotion is. I tried it again and it didn't show up...whatever Amazon. Whatever.

Carl Spackler 01-13-08 07:24 PM


Originally Posted by Deftones
Kind of makes me wish I would've bought more BD during the BOGO sale. :(

So True, So True! me 2.

Sweet Baby James 01-14-08 01:05 PM

Superman Returns BD has just dropped from $23.95 to $17.95.

Enter the Dragon BD has just dropped from $19.95 to $17.95.

Refund requests have already been submitted.:)

sumdeus 01-14-08 03:48 PM

So far I have confirmed $92.48 in refunds! I have received responses on 7 other orders but the refund has not officially posted yet. I am still waiting for a response on 3 orders but they should be fine as they are no different than the other 10 that went through with no problems. Should have over $200 in total refunds when all is said and done...very nice!

tbwmp88 01-14-08 06:35 PM

I sent an email and the Indian CSR denied me, will calling get me the refund or do they keep track if you tried and were denied? Thanks.

rdclark 01-14-08 07:26 PM


Originally Posted by tbwmp88
I sent an email and the Indian CSR denied me, will calling get me the refund or do they keep track if you tried and were denied? Thanks.

Did they deny the request unjustly? Then you should call and make your case. But your order number probably does have a note on it in their system.

Engel07 01-14-08 08:06 PM

I think they probably sent a memo to everyone to deny refund w/ BOGO.


Originally Posted by tbwmp88
I sent an email and the Indian CSR denied me, will calling get me the refund or do they keep track if you tried and were denied? Thanks.


flix1 01-14-08 09:17 PM

I got shutdown too.


Hello from Amazon.com.
I apologize for any disappointment you might have with this situation.

I regret to inform that, at this point of time we are unable to accommodate your request to honor this lower price for "-removed- [Blu-ray]" .

Please be informed that, Amazon.com's prices for released items will change from time to time based on a variety of factors. If Amazon.com's price for an already-released item decreases within 30 days after we ship the item to you, we'll be glad to refund the difference in price if you contact us. Please click one of the buttons on the right, and be sure to have your order number handy so we can assist you.

Also note that, the item prices that are already affected by a promotion such as "Buy one, get one free" are not eligible for any more refunds. Upon checking your order #xxx-xxxxxxx-xxxxxxx I see that this item was already offered to you in a promotional offer, "" Hence you are not eligible for anymore additional refunds.

I do understand this will disappoint you, however I hope you will understand that we are bound by certain promotional restrictions.

For more information about our Post-Order Price Guarantee, please visit:

http://www.amazon.com/gp/help/

We appreciate your business, and we hope you will be able to take advantage of our discounts in the future. Thanks for shopping at Amazon.com.

Please let us know if this e-mail resolved your question:

If yes, click here:
http:
If not, click here:
http:

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.


Best regards,

Xxxxxx Xxxxxxx
Amazon.com Customer Service
http://www.amazon.com
==============================
Check your order and more: http://www.amazon.com/your-account

tbwmp88 01-14-08 10:03 PM


Originally Posted by rdclark
Did they deny the request unjustly? Then you should call and make your case. But your order number probably does have a note on it in their system.

No, but i'll try calling later. I'm pretty sure I got the same email as flix1.

tbwmp88 01-14-08 10:05 PM


Originally Posted by Engel07
I think they probably sent a memo to everyone to deny refund w/ BOGO.

I don't think so, some have gotten a refund on BOGO when emailing.

MJG87 01-14-08 11:09 PM

Just got my $40 refund today through e-mail. I NEVER call

Drexl 01-14-08 11:21 PM


Originally Posted by Sweet Baby James
Superman Returns BD has just dropped from $23.95 to $17.95.

Enter the Dragon BD has just dropped from $19.95 to $17.95.

Refund requests have already been submitted.:)

Dude, you should have waited for the TrueHD version of Superman Returns. :)

BTW, it looks like I'm not getting the refunds for the BOGO titles. It's been reported on AVS that others have had them taken away, and they haven't shown up on my gift certificate balance. The non-BOGO titles' refunds have been applied, except for one. So, it looks like I may not get the Die Hard titles for a little over $2 each after all.

Edit: I see that the other discounts were applied to the credit card! Thanks Amazon!

bearkiss 01-15-08 04:17 AM

I emailed for not only the BOGO blu ray a few weeks ago... but also the toshiba A3 hd dvd player (with 2 in box & 3 of your choice) and both were refunded with a friendly email back!

flix1 01-15-08 09:18 AM

So, can anyone confirm that they have gotten the discount, either by submitting a 2nd request via email or by calling, after receiving a rejection?

marginal 01-15-08 10:59 AM

flix1:

I sent in five different emails for five different orders. (At the time, I didn't know you could combine the orders on the "Email" tab.) I got back one rejection, and heard nothing on the other four emails. I decided to re-send, and just for the hell of it, I re-sent all five--including the one that had been rejected. The next day I got notices that ALL of my requests had been approved. (One of them was for items purchased in the "Buy 2, Get 1 Free" sale sometime back in November.) Soon after, I received notices that the credits had been applied. So yes... it just might work if you've already been rejected. For those who care about such things, the guy that rejected my first refund request was Indian.

sumdeus 01-15-08 05:22 PM


Originally Posted by sumdeus
So far I have confirmed $92.48 in refunds! I have received responses on 7 other orders but the refund has not officially posted yet. I am still waiting for a response on 3 orders but they should be fine as they are no different than the other 10 that went through with no problems. Should have over $200 in total refunds when all is said and done...very nice!

Update:

I received the refund notices for the remaining 10 orders ($155.62). So the grand total is $248.10!!! Well worth the time it took to write these up and send in. Absolutely no problems whatsoever, so I hope it all works out. Recent posts here have me worried, though...this wouldn't the first time Amazon has giveth and then taketh away (and I think we all know what infamous incident I am referring to).

beebs 01-15-08 05:42 PM

I've been having success with orders back into late-November, early-December including my A3 order pre-Thanksgiving (the A3 was down to $131.98 this week). Crazy.

-beebs

acubfaninmd 01-18-08 10:01 AM

getting another $3.96 back from Amazon because Deliverance Blu Ray dropped in price.

Deftones 01-18-08 10:19 AM


Originally Posted by beebs
I've been having success with orders back into late-November, early-December including my A3 order pre-Thanksgiving (the A3 was down to $131.98 this week). Crazy.

-beebs

Really? that pisses me off. I got denied on my A3 that hadn't shipped until 12/10. I put in the request on 01/12. :mad:

Sweet Baby James 01-18-08 10:28 AM


Originally Posted by Deftones
Really? that pisses me off. I got denied on my A3 that hadn't shipped until 12/10. I put in the request on 01/12. :mad:

Try again. I got denied the first time on a PA for the A3 that I bought at Thanksgiving. However, I was approved on my second email and have already received the $28 back on my credit card. BTW, the A3 is now down to $129.00.


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