DVD Talk Talk about DVDs and Movies on DVD including Covers and Cases

The Shield complete series boxset?

Old 12-15-09, 06:31 AM
  #101  
Senior Member
 
Join Date: Jun 2002
Location: Oak Forest, IL
Posts: 299
Re: The Shield complete series boxset?

I received my replacement sent yesterday. All discs are in perfect condition. The replacement sets now have a slip that covers each disc while in the page slot. Each slip unfolds (opens) so that you can not scratch the disc while placing it back in the book sleeve. Sorry, I'm at work so i can't post a picture.
Mark Z is offline  
Old 12-15-09, 09:57 AM
  #102  
DVD Talk Hero
 
slop101's Avatar
 
Join Date: Mar 2001
Location: So. Cal.
Posts: 39,353
Re: The Shield complete series boxset?

Yeah, I got it back too. They didn't change the box at all - like Mark says, they just put little taco-like paper sleeves around the discs that slide into their spots.
slop101 is offline  
Old 12-18-09, 08:48 PM
  #103  
New Member
 
Join Date: Dec 2009
Posts: 3
Re: The Shield complete series boxset?

I got mine back last week. All the discs were in perfect shape...except for the ones that got put in upside down. Those were trashed. Also one of the pages was torn when two of the discs were inserted incorrectly.

This really does suck.
MrTorso is offline  
Old 12-19-09, 03:26 AM
  #104  
DVD Talk Gold Edition
 
PacMan2006's Avatar
 
Join Date: Feb 2002
Posts: 2,490
Re: The Shield complete series boxset?

Originally Posted by Mark Z View Post
I received my replacement sent yesterday. All discs are in perfect condition. The replacement sets now have a slip that covers each disc while in the page slot. Each slip unfolds (opens) so that you can not scratch the disc while placing it back in the book sleeve. Sorry, I'm at work so i can't post a picture.
Did you send in your entire box-set, or just the damaged discs?
PacMan2006 is offline  
Old 12-21-09, 07:01 AM
  #105  
Senior Member
 
Join Date: Jun 2002
Location: Oak Forest, IL
Posts: 299
Re: The Shield complete series boxset?

I sent in the entire box and they shipped a brand new set.
Mark Z is offline  
Old 12-21-09, 09:17 AM
  #106  
DVD Talk Gold Edition
 
PacMan2006's Avatar
 
Join Date: Feb 2002
Posts: 2,490
Re: The Shield complete series boxset?

Interesting. Has anyone heard if they're planning to start shipping new, corrected boxes to stores soon?
PacMan2006 is offline  
Old 12-25-09, 08:57 PM
  #107  
Senior Member
 
Join Date: Nov 2008
Posts: 345
Re: The Shield complete series boxset?

Got a copy for Xmas, opened it to find every. single. disc scratched in some way. I got to the second disc, which froze and I've found adhesive on all but about 3 discs and huge scratches on a number. I emailed them about it, and hopefully they just send me a new set with the protective sleeves, because it would be more trouble than it's worth to send out all 28 discs without just putting them in a new package. Fuck, that's annoying. I actually (to my knowledge -- still only two seasons in after getting the set last year) didn't have a problem with my Sopranos complete series, but then at least that didn't completely surrond the discs and make them impossible to slip in and out of the case.
Sanjuro37 is offline  
Old 01-10-10, 10:42 AM
  #108  
Member
 
Join Date: Nov 2009
Posts: 50
Re: The Shield complete series boxset?

I just picked up The Shield Complete Series set last night at Best Buy. The set I got came with the "taco" paper around each disc. Kind of annoying but necessary I guess.
salami_sincere is offline  
Old 01-10-10, 11:33 AM
  #109  
DVD Talk Platinum Edition
 
Join Date: Sep 2007
Location: Detroit
Posts: 3,518
Re: The Shield complete series boxset?

Originally Posted by salami_sincere View Post
I just picked up The Shield Complete Series set last night at Best Buy. The set I got came with the "taco" paper around each disc. Kind of annoying but necessary I guess.
Seems like they must already have the new sets in stores. That's good for consumers who don't know any better.
Kory is offline  
Old 01-10-10, 02:40 PM
  #110  
DVD Talk Gold Edition
 
PacMan2006's Avatar
 
Join Date: Feb 2002
Posts: 2,490
Re: The Shield complete series boxset?

This is good news, though I wish there was a way to determine if the box set in store is part of a "new batch" of revised sets.
PacMan2006 is offline  
Old 01-11-10, 11:11 AM
  #111  
DVD Talk Platinum Edition
 
Join Date: Sep 2007
Location: Detroit
Posts: 3,518
Re: The Shield complete series boxset?

Finally just got my replacement set from Fedex today. About a three week turnaround from the day I sent it back to them. Not bad. I was just starting to wonder when they'd finally get it back to me though.
Kory is offline  
Old 01-11-10, 11:21 AM
  #112  
DVD Talk Platinum Edition
 
Join Date: Sep 2007
Location: Detroit
Posts: 3,518
Re: The Shield complete series boxset?

Originally Posted by PacMan2006 View Post
This is good news, though I wish there was a way to determine if the box set in store is part of a "new batch" of revised sets.
Just noticed this, but inside of the shrinkwrap, there was a new UPC sticker over the top of the old UPC on the case. Thinking that could be a sign of the new versions? No guarantee of that though, just a theory.
Kory is offline  
Old 01-23-10, 09:41 PM
  #113  
New Member
 
Join Date: Dec 2009
Posts: 3
Re: The Shield complete series boxset?

I sent them an email a little while back, they said they'd send me an email with info on how to send it back, and then I'll have to wait 3-5 weeks for a replacement.

They never emailed me back. so I sent them another email today. Is there any way to have them send it back in less than 3-5 weeks? That's pretty ridiculous.
w211 beast is offline  
Old 01-23-10, 10:23 PM
  #114  
Banned
 
Join Date: Dec 2007
Posts: 1,046
Re: The Shield complete series boxset?

Originally Posted by w211 beast View Post
I sent them an email a little while back, they said they'd send me an email with info on how to send it back, and then I'll have to wait 3-5 weeks for a replacement.

They never emailed me back. so I sent them another email today. Is there any way to have them send it back in less than 3-5 weeks? That's pretty ridiculous.
It's insane. It's 2010 and these goddamn companies STILL can't do any better? You can trade games to Amazon by mail and have your credit in under a week in most cases but a company as big as Sony can't manage REASONABLE turnaround times on remedying their constant packaging fuckups? If I were you, I'd be demanding the individual box sets or a refund so you can get them because they actually have proper packaging. The complete series set is a joke. This is half the reason I refuse to buy the complete box for MacGyver even though it's the only way to get the damn TV movies--the other half being that I already own the individual sets.

These companies should have to start doing recalls when they screw up discs and packaging. I'm tired of being afraid to buy certain titles because it's impossible to know if you're getting the fixed version or the original release. The stores should also take a degree a responsibility and send their entire lots back to demand fixed releases once they have to put up with so many customers returning the same thing for the same reason.

I still say anyone that waits for these companies' crazy turnaround times needs their head examined. Go back to the store you got it from and demand a refund. Get the store manager/director or the goddamn district manager if they give you trouble. Then either find the individual sets cheap or wait for them to go on sale. Either way, it's better than waiting on Sony.
Viper187 is offline  
Old 01-26-10, 09:12 PM
  #115  
DVD Talk Gold Edition
 
PacMan2006's Avatar
 
Join Date: Feb 2002
Posts: 2,490
Re: The Shield complete series boxset?

For anyone interested, Amazon.com has fixed this issue. I got my set in the mail today.
PacMan2006 is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.