kenbenobi

It's always free shipping if you send it to the store. That's what I always do...

BuckNaked2k

Make way for the geniuses bargain-hunting at 10% off!

Sweet Baby James

I wonder what they will do if you pre-order a title with the site to store option and when it becomes available, that store is no longer open.

whotony

What do you think?

Erdrick

With 2 open site to store orders with back-ordered items, I am very curious about the answer to this as well.

greylocke5

I also have most of my Borders.com items sent to my local store, since it's not that far from my house, and I go there all the time.

First - I doubt all the closing stores will be shuttered right away, all at one time. I remember reading that they have had firm plans to close over 200 Borders Express and Waldenbooks stores in any event. So this just adds a few more.

But stop and think - the items come from the same locale and are packaged the same, whether they are mailed to a store or to your home.

I have always assumed that it costs Borders the same amount to mail the items to the store as it does to my home address. To me, the free ship-to-store option was, at least in part, a device to engender more floor traffic at their stores.

So the answer is easy - they should just send any items intended for a closed store to your home address instead. (The only glitch might be if your billing address is different from your shipping address.)

And I have about six back-ordered or pre-ordered items, so I, too, am interested in how they will resolve this.

barbybrant

Also, the people who sign up for (and pay for) Borders Rewards Plus will get free shipping on any size order now, with no minimums. At least, that's what they keep telling me to try to get me to join.

kenbenobi

I have been trying to place an online order since last night, but I keep getting:
We're sorry, but due to technical difficulties we cannot place your order at this time. The contents of your shopping cart will be saved so that you may place your order at a later time.

jwstl

Try signing out and back in. If that doesn't work sign out, empty the browser cache, sign back in and try the order.

kenbenobi

Tried that. I even tried two different browsers. Perhaps my account is fubar. I had placed an order yesterday with no problems. Then I immediately went back to place another order with the other coupon code, and haven't been able to complete that order yet.

EDIT: Yep, my account is fucked up. I was able to check out as a guest without issue...

greylocke5

I had the same thing happen to me about two weeks ago. I called their customer service line and the rep said there were some technical issues being worked - i.e., he told me nothing. Then, after about two days - everything was OK again. But I was PO'd because I wanted to use a coupon code and couldn't because it had expired.

dan31655

I guess the original code is now dead? Coming up as expired, even though I used it earlier instore.

Zbu

Given the financial state they're in, I'll just be taking my business elsewhere from now on.

I still can't believe they're pushing the whole 'Rewards Plus' nonsense still. Give it up.

Numes

I wonder how many people, like me, are scurring to use all of their gift cards. That can not be helping their bottom line.

I will not be getting any more of those gift cards from Discover.

It was so much better when Borders.com = Amazon.com

rmw650

Like I said, I can't envision Borders making to the end of the year as stores start to get shuttered left and right. Just way too expensive for their stuff and not enough quantity was ever in stock. Just my two cents.

jwstl

I didn't have a problem with their quantity; the problem is the selection is terrible. If you all you want is the most recent releases and best sellers you are fine. For everything else they wanted you to go the website but the site is terrible compared to Amazon. It's even worse than B&N. And the prices are high, though they have been better recently. They had a number of under $10 BDs recently including Zombieland, Hard Candy, Casino Royale CE etc. The only time they could compete price wise is when there are active coupons. But because the selection in store is so poor I rarely found anything anyway. And, unfortunately, they have nothing to set them apart. B&N has the Criterion sales, the B2G1 sales, the A&E sales so I spend a fair amount there. What does Borders offer? Coupons. They recently started price matching but they didn't advertise it well. And it didn't help me much because the only things in ads are usually the new release, Hollywood films and I'm not a fan. A short TV commercial announcing the price matching might have helped bring in some folks. Or not. It's probably too late. And that's a shame. I have some good memories of hanging out in Borders.

Randy Hassan

They filed...it's Chapter 11.

http://www.chicagotribune.com/busine...,3350265.story

hondo21

http://www.bordersreorganization.com/

mekeez

Link to pdf of the list of stores closing is in second paragraph
http://www.dispatch.com/live/content...t.html?sid=101

"Clearance sales could begin as early as this weekend, according to documents filed with the U.S. Bankruptcy Court in New York. Borders said it is losing about $2 million a day at the stores it plans to close."

kenbenobi

Son of a bitch... ALL 3 of the Milwaukee area stores are on the list...
I was just in there the other day, making a purchase, and I said to the clerk "I know Borders is going to be closing some stores soon, and I hope this isn't one of them." She said "Don't worry, this store won't be closing. I just transferred to this store, and they assured me that it wouldn't close." Looks like they lied to their own employees...

kenbenobi

This store closing list is much easier to read, sorted by state:
http://www.bordersreorganization.com...osure_List.pdf

BuckNaked2k

Wow. 2 out of the 3 nearest me are closing. Will now have 1 Borders to 4 B&N. They will clean up....

kenbenobi

Lucky you...
The B&N stores near me must be doing the happy dance right now. Business will surely improve once Borders is gone...

Maxflier

No more Borders in the New Orleans area

Double_Oh_7

I bet that's the first time a company has ever done that