kakihara1

You drive a Mazda.

Music

You drive a Kia, which replaced your Hyundai!

Liver&Onions

Your point being what? I know who bought my rabbit, and I know it still runs. I know the golf had a lot more problems than that rabbit did.

Mok

Well my 360 finally reached the repair center.

SteelgearX

360 just randomly died last night. Was working fine and I had just finished Assassins Creed. Got Mario Galaxy for my birthday on Tuesday and only turned the 360 on to check the update out. 360 worked fine for the next couple of days. Last night I went to watch a movie and without any prior warning three red blinking lights.

Mok

Great I called to see how long it would be before my 360 was repaired or replaced, and was told it maybe 2wks. There goes X-mas. I also asked about a free live 1 month card, and was told since I had paid for the warranty I wasn't eligible for that. What the heck is that about since I paid extra I don't get any benefits. Microsoft sucks!

Nosmo Rex

I think they'll tell you 2 weeks no matter what. If they currently have your 360, I would be very surprised if you didn't have it back within a week (or so). As far as I knew, I thought everyone was getting a 1 month XBL card with the repaired/replaced 360. I did both times.

lotsofdvds

Doubt it'll take you that long. I sent my launch console off on 11-29 and the replacement arrived today. Would have had it even sooner, but UPS just sits on these things over weekends.

I don't think they're making any attempt to even check if the units are broken at this point. I suspect when they got mine they just yanked the old one out, put a new one in, and shipped it back out.

Mok

I have already lost 2wks waiting for a coffin and waiting for the 360 to get to the repair center. I really hope I can see my 360 by next week.

Ocelot

Mok, there's a good chance you gonna get it before Christmas... i heard the turn around time is not all that bad. Yeah, it sucks, but at least they're working on it (damn it, i've totally surrendered to the MS's X360 repairing scheme). I got the box on last Friday, sigh, UPS don't do ground on the weekends, so i ended up losing two more days

It's three day shipping (says so on the label), so if they ship out a "new" unit, chances are i'm gonna get it before Christmas, yeah! (what the hell is wrong with me).

Ocelot

oyi, sounds like you gonna have a X360-less Christmas, sucks... well, the bright side, at least you get to finish AC, i didn't get to finish anything (i hope that makes you feel slightly better).

MasterofDVD

After a week I have yet to even receive my coffin in the mail. I called today and got the tracking info for the empty box. It was shipped out on Tuesday and it seems calling it 3 Day Shipping is a fucking joke.

Ocelot

I think the empty box is regular UPS (not three days), but once you slap on the included label inside the box, it's three days...

I was a bit shocked by the number of faulty reasons (the paper you need to fill out when returning the damaged x360, so that they can process the repair faster)... i didn't know there were that many sucks to be X360 owner!

lotsofdvds

Just opened up the replacement 360 I was sent for my dead launch unit. Here's what I got inside.

Console with a manufactured date of 11-10-07.
The console has no HDMI port.
1 free month of Xbox Live
A disc for Moto GP 06 labeled "not for resale".

RVP

I still haven't gotten my coffin. It been two weeks since I called for one. I will have to calll again tomorrow I guess.

Mok

Cool deal, how did you get the game ? did you request it ?

lotsofdvds

It just was in the box. I made no special request.

sniper308

I'd bet you get the 1 month free anyway. I can't imagine they are going to process yours differently than the over 1 billion they've served to date

sniper308

I had a similar experience, very quick turnaround except for shipping over weekends. My launch 360 was actually fixed and turned around in a day once they got it. And I received my same 360 back (same serial number, case, etc). I suspect they are swapping out the main board with the onboard NIC, etc as my MAC address changed, but it was definitely my same 360.

MasterofDVD

When I tracked my empty box on UPS.com the shipping method clearly said 3 Day Shipping but I realize that turned out to mean jack shit.

slop101

FWIW, it took 10 days from the day I dropped my coffin off at UPS to the day I got it back - I figure it averaged 3 days to get there, 3 days to fix, three days to ship back and one day for the weekend.

DRG

So are the repaired units 'fixed' or not? I've heard from some that they replace the heatsink or something, but others have told me they'll just repair it with the same faulty thing until next year. I'm waiting for my coffin, my first RROD happened on Sunday.

lotsofdvds

Mine wasn't a repair, it was an entirely new unit.

kakihara1

Yeah a while back when I got my replacement it was a totally new "Non-HDMI" Unit. The funny thing is though that it doesn't work right. once it started up and working it never gives me a problem but it NEVER boots properly on the first attempt. Usually I'll hit the power button and it will just sit there with nothing on the screen at all, then I'll wait a few seconds and shut it back down and then power it on again. Most of the time on the second attempt it will boot up normally but there have been occasions where it gives me a single red light with an "E-74" message but even when I get that if I shut down and restart again it boots up normally. It's a really wierd unit, but since it actually does work fine once you get it to boot I've been too lazy to get another coffin.

SteelgearX

E-74 error is a power problem. Do you have an intercooler fan installed on the back of the unit or some such thing? Otherwise check anything power related.