Hey everyone!

This is the final chapter with my ebay run around with a nut case! (I hope).

So check this out. After refusing to accept the box she sent back to me, I spoke with her using AIM. She was giving me this “I’m so poor story”, and that she has family problems. I was starting to bend by saying ok I’ll take it back …but I’m not giving you back the full price you paid. (minus -shipping, fees) I starting to make arrangements ….I ask DID YOU OPEN THE GAME CUBE? Her unbelievable stupid comment was- No, I didn’t open it and if it was opened I didn’t open it. My jaw dropped!!! I was like she opened it!!!! So if I accepted a return I would be stuck with an opened Game Cube and her reply would be …I didn’t open it.

Thinking that I would truly be stuck with this system- I replied that I WILL NOT accept a return because I can’t confirm what would be in the box when I receive it. I throw out her “I’m poor story”….she doesn’t have any creditability- big liar!

I haven’t heard from her after all that….so I guess a Game Cube was under her tree for Christmas.

just for clarification on the feedback issue:

http://pages.ebay.com/help/myinfo/us...egistered.html

"When a user's status is changed to Not a Registered User, all feedback left by this user remains unaltered. Prior to 1999 however, as noted in some profiles, feedback was converted to neutral when a user became no longer registered."

I was suprised when I saw this too!

I use the no bidders with less than 3 feedback overall line in
my auctions-It says it before anything else and I STILL get people
who bid with 0 feedback. I always cancel the bids and add them
to my blocked list, but you can't do that with "Buy it now". I wish
ebay would make it so a person needs experience (10 rating)
to use buy it now. Someone uses buy it now and you are stuck
dealing with them, and they can leave you feedback.

I actually talked to one guy (via email) explaining about the
fees and I said if he didn't take the item I would report it
to ebay to get the money back for the fee. I also said if this
happens to a user 3 times, that user can be banned from
ebay for lack of payment. This whole time I am being very
polite, trying to get the deal done, and afriad of getting
the negative feedback I know he can leave. He then said
he was going to report me to ebay. For what? Asking for the
money he legally agreed to pay? I never got the money and did
the credit request. I want to hit the guy with a negative
comment, but I don't want to receive the same from him.

A while back, before I adopted the 3 or more policy, I had some
newbie bid, that asked a stupid question (basicly saying she
bid too high), so I cancelled the bid (because she said she made a
mistake) and I told her if she wanted it she would need to bid
again. So she won the item, paid for it, received it, sent an email
telling me she was happy with it...A week or so later I get
negative feedback from her!!!! I email her about it and she said
I cancelled her bid without asking her and she would have done
it herself! I explained that it doesn't work that way and she
would need to "retract" her bid and it would go onto her history.
I said I was doing a favor for her by correcting her mistake
without it being noted on her account. Its rediculous. I would
think when someone is on ebay for years and has 99% all
positive comments, a person would think, "maybe I shouldn't
leave a negative over something like this". You'd think someone
would email you if you if they had a problem with something
to work it out...and in this case there was nothing to work out.
She said she was HAPPY with the item!!!

These new bidders have no idea how ebay works. I work for
years to provide great service, go out of my way to make sure
every bidder is happy, and I get people like these two cases. You
just wonder if its worth it when stuff like that happens.

Just to get back to the topic, you should have kept the money
from the the gamecube, accepted the return shipment, and
send her $20 saying in this rare case you would make an
exception and take the item back, but there is a 75%
restocking fee-less shipping...but you'll refund the 25% (minus
shipping), just because you're going to be nice.

There is no legal reason you needed to do anything based on
what you're saying if she sent the system back to you. If someone
sends something back and it wasn't authorized through you,
there is no reason for you to worry about accepting it. You accept
it, say it was broken and you threw it away. It takes some
people a lesson to learn what "no returns" means. It would be
different if you were fraudulent in your listing, but from everything
you are saying, it was a completed transaction, the item was
opened, used, then sent to you for no reason. You could have
considered it a gift and accepted it. Even send a very nice,
kind return thank you card for the christmas gift she sent to
you. Afterall you could say "I never even asked you for one of
these and you sent me one I didn't expect. Thank you so much!"

That would tell her something.

Damn what a saga, had me riveted in my seat for the last 20 minutes reading through this thread.

Way to go White Knight

-BT