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What to do with lost amazon packages?

Old 12-11-00, 06:59 AM
  #1  
Cool New Member
Thread Starter
 
Join Date: Nov 1999
Posts: 46
Hello!

Can anyone please tell me what to do with (i guess) lost in the mail amazon orders. I have not received MI2 & Titan AE shipped 6/11
and Gladiator/Perfect Storm/Chicken Run/X-Men shipped 20/11. I there a chance that i get thoses DVDs re-sent by amazon?. What should i mail to [email protected]??? thanx for helping me out.
kseiner is offline  
Old 12-11-00, 07:07 AM
  #2  
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Join Date: Jun 2000
Location: Downers Grove, IL
Posts: 10,470
When my package was lost, they insisted I had to wait till 26 business days had past. In your cast i'm guessing that should be around the 14th of December. Yeah, I was pissed at waiting so long too, but..... I called up Amazon and asked them to put a note in my account saying that I thought the DVD was probably lost and put down my reasons. Be persistent, ask them to put something down on your account showing you've called. So when I called back on the last day, they immediately saw the notes and made up a replacement order and upgraded it to 2nd day air. It's on its way right now, and tracking # shows I should have it tomorrow.
huzefa is offline  

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