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Received Interview with the Vampire, but did I get the new version?

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Received Interview with the Vampire, but did I get the new version?

Old 05-30-00, 05:51 PM
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I preordered the DTS version of IwtV back in March from Buy.com and received it today one week before it is supposed to street.

But as I look at the package it says nothing about DTS and it includes both the full-screen and matted widescreen.

I have the feeling that they sent me the old version, but can anyone confirm it before I call them? The UPC on this is 85391-31762.

Thanks,

-Brett B
Old 05-30-00, 07:52 PM
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If you have this cover..you got the new one, you're okay then.


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[This message has been edited by sonic (edited May 30, 2000).]
Old 05-30-00, 08:02 PM
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The new DTS version only has the widescreen version, along with the new commentary and documentary. I recieved it about 3-4 weeks ago. My review below includes the new cover.

My DVD Review: Interview With A Vampire:SE


Return the one you recieved to buy.com...

Old 05-30-00, 08:06 PM
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This one is the old dvd and not the new dts one.

-sonic
Old 05-30-00, 08:15 PM
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*Sigh* Well as suspected they sent me the wrong one.

Off to contact customer support...

Thanks a bunch!
Old 06-01-00, 07:06 AM
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ive had similar problems last month, ordered 12 monkey's CE and got 12 monkey's DTS and they i didnt get my return postage slip for over a month! I kept calling and they say they mailed it each time i called then finally a csr said that there was trouble and they didnt mail it till 2 weeks after i requested a rma, and finally 2 weeks+ after that i got the ups packing label to send. ugh... i wouldnt really mind if they told me the truth and werent as rude to me over the phone. Got 2 csr's with bad robotic attitudes.
Old 08-12-00, 12:03 AM
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quote:<HR>Originally posted by bberdine:

I preordered the DTS version of IwtV back in March from Buy.com and received it today one week before it is supposed to street.

But as I look at the package it says nothing about DTS and it includes both the full-screen and matted widescreen.

I have the feeling that they sent me the old version, but can anyone confirm it before I call them? The UPC on this is 85391-31762.

Thanks,

-Brett B
<HR>


Ok, I think I got nailed by this one as well. Just realizing it two months later (it's a long story).

Buy.com (supervisor) is being an a-hole about this and I know I ordered the DTS version. It was $14.99. It was March, around the time that a $10 coupon (no min, I'm guessing) was available. I know we had discussed this title in the DVD Bargains area, but I can't find any old threads over there, as I'm guess they've been archived off somewhere.

Can anyone concur on any of this? Thanks...
Old 08-12-00, 12:19 AM
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Hoc
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Hey! I'm OK! I feel so. . . vindicated!
Old 08-12-00, 12:40 AM
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quote:<HR>Originally posted by Hoc:
Hey! I'm OK! I feel so. . . vindicated!<HR>


I don't follow...
Old 08-12-00, 06:23 PM
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quote:<HR>Originally posted by BlackholeForever:
I don't follow...<HR>


Good for you!! We need more leaders!
Old 08-13-00, 01:04 AM
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quote:<HR>Can anyone concur on any of this? Thanks...<HR>


Wow. I am surprised this thread is still here.
I ordered mine with a $10 off coupon some time in April or May. I knew that I ordered the DTS version and even had a printout of the item description page for it. When I received it I just had a feeling that I had the wrong one which is why I posted this thread originally.

Well after determining that I had the wrong one I called Buy.com support. It took some time for me to convince the girl that I had been sent the wrong version because the stock number for the one I ordered no longer existed. She sent me a new one with free 2-day air, and said that they would send a pre-paid label for the old one.

After two weeks I called and said that I had not received the label. They told me to continue waiting. Another week and a half passed and I finally received it.

-Brett

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