The complaining about Amazon thread
11-03-24 | 10:52 AM
#2226
DVD Talk Hero
Re: The complaining about Amazon thread
Not a complaint but more of an odd issue. I usually meet delivery people outside the house. So the driver gets out and I'm there. I say hello and hold my hand out. She walks by me and said she had to take photo of it the porch. Which she does. I wonder if they're told the photo HAS to be of the package on the porch.
11-13-24 | 11:05 AM
#2228
DVD Talk Hero
Re: The complaining about Amazon thread
I think it might've been her. I had another delivery yesterday and he handed them to me.
11-26-24 | 02:45 PM
#2229
Re: The complaining about Amazon thread
Not a complaint but more of an odd issue. I usually meet delivery people outside the house. So the driver gets out and I'm there. I say hello and hold my hand out. She walks by me and said she had to take photo of it the porch. Which she does. I wonder if they're told the photo HAS to be of the package on the porch.
12-01-24 | 04:34 PM
#2230
DVD Talk Hall of Fame
Re: The complaining about Amazon thread
I guess I should have my head examined. I used my parents Prime account to buy the Supernatural Complete Series BD box set since it was marked down to $100 two days ago and it said it would be delivered today by 10PM. It is 4:30 PM and it hasn't even shipped yet. I was looking forward to starting the series tonight.
12-01-24 | 04:39 PM
#2231
DVD Talk Legend
Re: The complaining about Amazon thread
Not a huge complaint, just a bit of an annoyance... I order Dune Part 2 4K when their Black Friday pricing went up, for $23.99. Not supposed to arrive until the 8th, which is fine.
The next day it drops about another $3. Even though mine hasn't shipped, the price doesn't get adjusted, since it's not a pre-order. I just cancelled and re-ordered it. Later that day, it drops by about another $.90. No huge savings, but I did the same thing, anyway. Not reason Amazon should have any more of my money than I'm obligated for.
FFS, just update the lower price for unshipped items, like pre-orders.
The next day it drops about another $3. Even though mine hasn't shipped, the price doesn't get adjusted, since it's not a pre-order. I just cancelled and re-ordered it. Later that day, it drops by about another $.90. No huge savings, but I did the same thing, anyway. Not reason Amazon should have any more of my money than I'm obligated for.
FFS, just update the lower price for unshipped items, like pre-orders.
12-02-24 | 12:08 PM
#2232
DVD Talk Legend
Re: The complaining about Amazon thread
This was most likely just a coincidence, but I almost want to try it with another order. Had something ordered with an expected delivery date of this Friday. I went to cancel it today because I found it close to home for the same price. They said it was too late to cancel, then I received a notification that it shipped and will deliver tomorrow rather than Friday. I wonder if my attempt to cancel made it move up in priority to ship?
(not really a complaint at all but the most fitting thread)
(not really a complaint at all but the most fitting thread)
12-02-24 | 02:24 PM
#2233
DVD Talk Legend
Re: The complaining about Amazon thread
Not a huge complaint, just a bit of an annoyance... I order Dune Part 2 4K when their Black Friday pricing went up, for $23.99. Not supposed to arrive until the 8th, which is fine.
The next day it drops about another $3. Even though mine hasn't shipped, the price doesn't get adjusted, since it's not a pre-order. I just cancelled and re-ordered it. Later that day, it drops by about another $.90. No huge savings, but I did the same thing, anyway. Not reason Amazon should have any more of my money than I'm obligated for.
FFS, just update the lower price for unshipped items, like pre-orders.
The next day it drops about another $3. Even though mine hasn't shipped, the price doesn't get adjusted, since it's not a pre-order. I just cancelled and re-ordered it. Later that day, it drops by about another $.90. No huge savings, but I did the same thing, anyway. Not reason Amazon should have any more of my money than I'm obligated for.
FFS, just update the lower price for unshipped items, like pre-orders.
12-06-24 | 12:29 AM
#2234
DVD Talk Hall of Fame
Re: The complaining about Amazon thread
5 of my Black Friday shipments so far have been late or missed their delivery deadlines, with only 2 arriving on time. I have more over the coming weeks that we'll see if they hit their promised deadlines. You can bet I'll be hitting them up for credits on those late shipments.
12-06-24 | 03:48 AM
#2235
DVD Talk Legend
Re: The complaining about Amazon thread
I have not been able to get them to do anything for late shipments in at least 2 years. Just the usual BS of oh we are so sorry and you are very important to us. I do not even bother trying anymore.
I only ordered one thing on BF and it actually came a day early.
I only ordered one thing on BF and it actually came a day early.
12-07-24 | 02:24 PM
#2236
DVD Talk Hall of Fame
Re: The complaining about Amazon thread
If it's ever delivered past the promised delivery date (the date listed in your initial order confirmation email), I just initiate a customer service chat. I say "This order was late. It was supposed to arrive on X DAY, but wasn't actually delivered until LATER DAY. I was wondering if I could get some kind of credit due to the inconvenience?" I've never not gotten a credit. I typically get a $5 promo credit. A few times I've gotten $10, and once they even refunded the entire cost of the item.
12-07-24 | 07:09 PM
#2237
DVD Talk Legend
Re: The complaining about Amazon thread
If it's ever delivered past the promised delivery date (the date listed in your initial order confirmation email), I just initiate a customer service chat. I say "This order was late. It was supposed to arrive on X DAY, but wasn't actually delivered until LATER DAY. I was wondering if I could get some kind of credit due to the inconvenience?" I've never not gotten a credit. I typically get a $5 promo credit. A few times I've gotten $10, and once they even refunded the entire cost of the item.
Long gone are the days they'd give you a free month of prime for even 1 day late.
12-14-24 | 07:22 PM
#2239
DVD Talk Hero
Joined: Aug 1999
Posts: 34,164
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From: Not necessarily Formerly known as Solid Snake
Re: The complaining about Amazon thread
Quite a while ago. Shipping times are pretty random depending on where it is coming from and where you are. My daughter gets faster shipping times in rural eastern Illinois than I do just outside of the capital. She is closer to one of their warehouses.
Pissed me off yesterday as I was going to order a holiday themed Hawaiian shirt for one of our theme days at work this week. All the front page (search results) said TUESDAY delivery, which was perfect as Wednesday is the theme day. Every one I clicked into suddenly wasn't going to arrive until Wednesday.
There is a class action lawsuit being filed against them for longer shipping times to poorer neighborhoods, or something like that.
EDIT: Here it is . . . https://www.reuters.com/legal/govern...es-2024-12-06/
Pissed me off yesterday as I was going to order a holiday themed Hawaiian shirt for one of our theme days at work this week. All the front page (search results) said TUESDAY delivery, which was perfect as Wednesday is the theme day. Every one I clicked into suddenly wasn't going to arrive until Wednesday.
There is a class action lawsuit being filed against them for longer shipping times to poorer neighborhoods, or something like that.
EDIT: Here it is . . . https://www.reuters.com/legal/govern...es-2024-12-06/
Dec 6 (Reuters) - Amazon (AMZN.O), opens new tab customers sued the online retail giant in a new lawsuit that claims it secretly excluded their zip codes from its fast delivery service for Prime members while continuing to charge them for the service.
The proposed nationwide class action lawsuit, opens new tab was filed on Thursday in federal court in Seattle by five residents of Washington, D.C., who said Amazon stopped serving historically underserved communities with its Prime delivery trucks and began outsourcing deliveries there.
The lawsuit parallels a case that Washington, D.C.’s attorney general filed, opens new tab earlier this week accusing Amazon of violating the city's consumer protection provisions.
. . .
A lawyer for the consumers, Jarrett Ellzey, said Amazon can adopt measures to protect drivers and their cargo but "does not have the right to charge customers for services they fail to provide."
. . .
The District’s complaint estimated that Amazon unfairly continued to charge about 48,000 Prime members for the full subscription service, even though their zip codes were excluded from the company’s fastest service.
Both lawsuits said Amazon in 2022 made a decision to stop using the company’s branded trucks to deliver Prime-eligible packages, and instead used other services such as UPS or the U.S. Postal Service.
In a statement, opens new tab on Wednesday, Washington, D.C., Attorney General Brian Schwalb said Amazon was charging thousands of D.C. residents “for an expedited delivery service it promises but does not provide.”
The lawsuits said Prime members living in two of the District’s zip codes only receive promised two-day delivery 24% of the time. Prior to the changes, Amazon Prime packages were delivered within two days 72% of the time, the lawsuits said.
The case is King v. Amazon, U.S. District Court for the Western District of Washington, No. 2:24-cv-02009.
The proposed nationwide class action lawsuit, opens new tab was filed on Thursday in federal court in Seattle by five residents of Washington, D.C., who said Amazon stopped serving historically underserved communities with its Prime delivery trucks and began outsourcing deliveries there.
The lawsuit parallels a case that Washington, D.C.’s attorney general filed, opens new tab earlier this week accusing Amazon of violating the city's consumer protection provisions.
. . .
A lawyer for the consumers, Jarrett Ellzey, said Amazon can adopt measures to protect drivers and their cargo but "does not have the right to charge customers for services they fail to provide."
. . .
The District’s complaint estimated that Amazon unfairly continued to charge about 48,000 Prime members for the full subscription service, even though their zip codes were excluded from the company’s fastest service.
Both lawsuits said Amazon in 2022 made a decision to stop using the company’s branded trucks to deliver Prime-eligible packages, and instead used other services such as UPS or the U.S. Postal Service.
In a statement, opens new tab on Wednesday, Washington, D.C., Attorney General Brian Schwalb said Amazon was charging thousands of D.C. residents “for an expedited delivery service it promises but does not provide.”
The lawsuits said Prime members living in two of the District’s zip codes only receive promised two-day delivery 24% of the time. Prior to the changes, Amazon Prime packages were delivered within two days 72% of the time, the lawsuits said.
The case is King v. Amazon, U.S. District Court for the Western District of Washington, No. 2:24-cv-02009.
Last edited by Abob Teff; 12-14-24 at 07:28 PM.
12-15-24 | 04:55 PM
#2240
Re: The complaining about Amazon thread
I just wish they'd pick a delivery service and use that one for everything - or allow the purchaser to select *which* delivery service to use. We're currently having issues with USPS and would select UPS or Amazon for *every* delivery if that were an option. Since it's not we have to use an alternate delivery address just in case that *one* item we "need" is shipped via USPS rather than UPS/Amazon so it's not returned as "undeliverable." It's a royal pain...
12-15-24 | 08:30 PM
#2241
DVD Talk Legend
Re: The complaining about Amazon thread
^That would suck.
As we are currently having a postal strike, all my Amazon deliveries have been handled by their own service. I actually can't think of the last Amazon time my orders weren't delivered by Amazon, regardless of the strike.
I'd also add that all my deliveries, as of late, have been at least a day early.
As we are currently having a postal strike, all my Amazon deliveries have been handled by their own service. I actually can't think of the last Amazon time my orders weren't delivered by Amazon, regardless of the strike.
I'd also add that all my deliveries, as of late, have been at least a day early.
12-16-24 | 10:20 AM
#2242
Challenge Guru & Comic Nerd
Re: Amazon: Blu-ray discounts and deals mega-thread
I didn’t give-in to many Black Friday deals on Amazon, but here is how they shipped one of them:
Just slap a label on the item and throw it in a truck, really Amazon?
Just slap a label on the item and throw it in a truck, really Amazon?
12-16-24 | 12:03 PM
#2243
Re: Amazon: Blu-ray discounts and deals mega-thread
They do that for a lot of stuff now. Unfortunately, you have to make sure you look for and check the dropdown during checkout that says to put the stuff in Amazon packaging.
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12-16-24 | 12:20 PM
#2244
DVD Talk Hero
Joined: Aug 1999
Posts: 34,164
Received 2,037 Likes
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From: Not necessarily Formerly known as Solid Snake
Re: Amazon: Blu-ray discounts and deals mega-thread
Wow.
I would contend that that is NOT “manufacturer packaging” . . . That is retailer shelf display packaging.
I would contend that that is NOT “manufacturer packaging” . . . That is retailer shelf display packaging.
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12-16-24 | 01:46 PM
#2245
DVD Talk Limited Edition
Re: Amazon: Blu-ray discounts and deals mega-thread
Unreal. I don't know how they stay in business. Bezos is also currently on my despise list.
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12-16-24 | 02:11 PM
#2246
Re: Amazon: Blu-ray discounts and deals mega-thread
I've had a few board games arrive with a shipping sticker slapped on the shrink... Fortunately, there's not yet been any damage on those (they'd go back immediately if there was) and they've not yet done it on any of the games where the manufacturer has switched to sticker circles to seal the box instead of shrink wrap (and I *hate* those stickers!! They *never* come off without box damage of some type even if you do the hair dryer trick. My OCD won't allow them to stay on the box.) I try to pay more attention during checkout now "just in case" and have caught a few, fixing them to "ship in Amazon Packaging" (which is also a crap shoot as it'll likely be one of those thin plastic bags).
Last edited by BobO'Link; 12-16-24 at 02:16 PM.
12-16-24 | 03:46 PM
#2247
DVD Talk Hero
Re: The complaining about Amazon thread
Not a complaint but more of an observation:
I ordered some New Balance sneakers a couple of days ago and they arrived in a mailer shrink-wrapped in plastic, They appeared to be brand new. They had all the stickers, the little plastic ring loops, the crumpled paper inside he shoes to keep form, etc. It was the NB red box that was not included. Granted, I paid $54.99 for them, so $60 with sales tax. I noticed when I clicked back to the item the price jumped to $70. I wonder if they're now putting premiums on shoe boxes? I know folks sell empty shoe boxes on eBay but to not have had it shipped from Amazon? First time for everything I suppose.
I ordered some New Balance sneakers a couple of days ago and they arrived in a mailer shrink-wrapped in plastic, They appeared to be brand new. They had all the stickers, the little plastic ring loops, the crumpled paper inside he shoes to keep form, etc. It was the NB red box that was not included. Granted, I paid $54.99 for them, so $60 with sales tax. I noticed when I clicked back to the item the price jumped to $70. I wonder if they're now putting premiums on shoe boxes? I know folks sell empty shoe boxes on eBay but to not have had it shipped from Amazon? First time for everything I suppose.
12-16-24 | 04:44 PM
#2248
DVD Talk Limited Edition
Re: Amazon: Blu-ray discounts and deals mega-thread
I Would love to see a class action law suit for these practices (& many more by Amazon)
12-16-24 | 06:32 PM
#2249
DVD Talk Hero
Re: The complaining about Amazon thread
Not a complaint but more of an observation:
I ordered some New Balance sneakers a couple of days ago and they arrived in a mailer shrink-wrapped in plastic, They appeared to be brand new. They had all the stickers, the little plastic ring loops, the crumpled paper inside he shoes to keep form, etc. It was the NB red box that was not included. Granted, I paid $54.99 for them, so $60 with sales tax. I noticed when I clicked back to the item the price jumped to $70. I wonder if they're now putting premiums on shoe boxes? I know folks sell empty shoe boxes on eBay but to not have had it shipped from Amazon? First time for everything I suppose.
I ordered some New Balance sneakers a couple of days ago and they arrived in a mailer shrink-wrapped in plastic, They appeared to be brand new. They had all the stickers, the little plastic ring loops, the crumpled paper inside he shoes to keep form, etc. It was the NB red box that was not included. Granted, I paid $54.99 for them, so $60 with sales tax. I noticed when I clicked back to the item the price jumped to $70. I wonder if they're now putting premiums on shoe boxes? I know folks sell empty shoe boxes on eBay but to not have had it shipped from Amazon? First time for everything I suppose.
Maybe they just didn't to put them in a mailing box so they just tossed the box and stuck them in a mailer?
It could also be that, with something like shoes that come in a box, they would normally just stick the mailing label onto the box and ship it that way. I've had them do that with small kitchen appliances in the past. But with all of the porch piracy going on, they thought an obvious box of shoes would be a target for theft.
12-16-24 | 07:31 PM
#2250
DVD Talk Hero
Re: The complaining about Amazon thread
Frustration-free packaging?
Maybe they just didn't to put them in a mailing box so they just tossed the box and stuck them in a mailer?
It could also be that, with something like shoes that come in a box, they would normally just stick the mailing label onto the box and ship it that way. I've had them do that with small kitchen appliances in the past. But with all of the porch piracy going on, they thought an obvious box of shoes would be a target for theft.
Maybe they just didn't to put them in a mailing box so they just tossed the box and stuck them in a mailer?
It could also be that, with something like shoes that come in a box, they would normally just stick the mailing label onto the box and ship it that way. I've had them do that with small kitchen appliances in the past. But with all of the porch piracy going on, they thought an obvious box of shoes would be a target for theft.
Don't know if it was frustration free. The items I've ordered in FFP usually come in non-descript cardboard boxes. The shoes were shrink wrapped in plastic and put in a grey mailer just like that. First time ever with shoes and I get my shoes from Amazon 98% of the time.