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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

tonyc3742 11-02-23 02:18 PM

Re: The complaining about Amazon thread
 
Just noticed that Amazon Wishlists appear to no longer show "Added on MM/DD/YYYY" for items. I actually used that feature to see how up-to-date my "Friends" wishlists are.

Noonan 11-02-23 02:38 PM

Re: The complaining about Amazon thread
 
Maybe take that as a sign to stop buying things for random e-girls (which is what I assume you mean by "friends".)

tonyc3742 11-02-23 02:44 PM

Re: The complaining about Amazon thread
 
Lol yeah. Never random, my profligate Amazon spending is always with purpose :)
Actually they're the lists of my wife, my sister in law, and my brother.
The wish list sections are "yours" and "Friends".

TheBang 11-02-23 02:54 PM

Re: The complaining about Amazon thread
 

Originally Posted by slop101 (Post 14345331)
In weird instances like that where what happened isn't in a drop-down menu, you can always call them and talk to a person and explain.

I hate talking to customer service reps on the phone. I'm glad the chatbot was able to handle it.

Josh-da-man 11-03-23 07:39 PM

Re: The complaining about Amazon thread
 

Originally Posted by tonyc3742 (Post 14345397)
Lol yeah. Never random, my profligate Amazon spending is always with purpose :)
Actually they're the lists of my wife, my sister in law, and my brother.
The wish list sections are "yours" and "Friends".

Yeah, Amazon Wishlists can act as a standing gift registry for people you know IRL.

And not just Suicidegirls.


DJariya 11-05-23 07:23 PM

Re: The complaining about Amazon thread
 
I bought the 4K disc of Creed 3 last Sunday. Should have arrived on Tuesday in theory. But, look at this long and convoluted journey it's been through.

And it just arrived in California today, where I am it.



Sunday, November 5
3:27 PM
Package arrived at a carrier facility.
Ontario, CA US

Saturday, November 4
5:41 AM
Package left the carrier facility.
Louisville, KY US

Friday, November 3
11:45 PM
Package arrived at a carrier facility.
Louisville, KY US

5:00 PM
Package delayed in transit

11:34 AM
Package arrived at a carrier facility.
Louisville, KY US

9:23 AM
Package left the carrier facility.
Sharonville, OH US

5:08 AM
Package arrived at a carrier facility.
Sharonville, OH US

2:09 AM
Package left the carrier facility.
Maumee, OH US

12:21 AM
Package arrived at a carrier facility.
Maumee, OH US

Thursday, November 2
10:59 PM
Package left the carrier facility.
Livonia, MI US

5:30 PM
Package arrived at a carrier facility.
Livonia, MI US
Carrier picked up the package.
US

Tuesday, October 31
6:56 PM
Possible delay in delivery.
Plymouth, Michigan US

5:03 PM
Possible delay in delivery.
Plymouth, Michigan US

4:46 PM
Possible delay in delivery.
Plymouth, Michigan US

4:34 PM
Possible delay in delivery.
Plymouth, Michigan US

4:09 PM
Possible delay in delivery.
Plymouth, Michigan US

3:34 AM
Package left an Amazon facility.
Crest Hill, ILLINOIS US

Monday, October 30
11:02 PM
Package arrived at an Amazon facility.
Crest Hill, ILLINOIS US
Carrier picked up the package.


BobO'Link 11-06-23 09:08 AM

Re: The complaining about Amazon thread
 
That looks like many of my deliveries where the USPS is involved. I live ~65 miles from a major Amazon warehouse and the USPS regional depot is in that same city (a different state than where I live). I've had packages go in the opposite direction before turning around and coming back. I've had them go to my state capitol, back to the depot, and then come to me. And sometimes I'll order something today and get it tomorrow (which *should* be normal for *any* USPS delivery to me). I don't know what kind of "logistics" they're using but it's *highly* flawed.

story 11-17-23 07:18 AM

Re: The complaining about Amazon thread
 
Not a complaint, but not sure where else to put this. I bought 7 new Samsung Galaxy Tab A7 units for work on Sunday for $120 each amd now they're $100 each today. Is there any way to get a refund of the $140 total difference?

fujishig 11-17-23 07:51 AM

Re: The complaining about Amazon thread
 

Originally Posted by story (Post 14351539)
Not a complaint, but not sure where else to put this. I bought 7 new Samsung Galaxy Tab A7 units for work on Sunday for $120 each amd now they're $100 each today. Is there any way to get a refund of the $140 total difference?

You can ask Amazon but especially around this time they usually tell you to send the ones you bought back and repurchase them. Sometimes you get lucky with the rep though.

story 11-17-23 08:07 AM

Re: The complaining about Amazon thread
 
Yikes. I spent my entire work day yesterday (which cost us more than $140) setting them all up for the team that needs them.

Noonan 11-17-23 08:09 AM

Re: The complaining about Amazon thread
 

Originally Posted by story (Post 14351553)
Yikes. I spent my entire work day yesterday (which cost us more than $140) setting them all up for the team that needs them.

I'd contact them and see if telling them you'll return without re-buying if they don't credit the difference works. I'd imagine they'd rather give you the credit than take back a bunch of opened tablets.

Meathead 11-17-23 08:52 AM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14351556)
I'd contact them and see if telling them you'll return without re-buying if they don't credit the difference works. I'd imagine they'd rather give you the credit than take back a bunch of opened tablets.

Per Amazon policy the tablets have to be in a new unopened condition for full return.

Story, you can always try via chat but Amazon has always been quite clear on post sale price matching. They just won't do it.

fujishig 11-17-23 09:10 AM

Re: The complaining about Amazon thread
 

Originally Posted by Meathead (Post 14351578)
Per Amazon policy the tablets have to be in a new unopened condition for full return.

Story, you can always try via chat but Amazon has always been quite clear on post sale price matching. They just won't do it.

Unless the barcodes are exposed for separate scanning, he can return the ones he rebuys for the higher return price, can't he?

Meathead 11-17-23 09:15 AM

Re: The complaining about Amazon thread
 

Originally Posted by fujishig (Post 14351583)
Unless the barcodes are exposed for separate scanning, he can return the ones he rebuys for the higher return price, can't he?

Best Buy has been scanning serial numbers for years to stop that... I would assume Amazon does something similar.

Noonan 11-17-23 09:37 AM

Re: The complaining about Amazon thread
 

Originally Posted by Meathead (Post 14351585)
Best Buy has been scanning serial numbers for years to stop that... I would assume Amazon does something similar.

They definitely don't. That would require far too much effort than it's worth for the amount of business they conduct. Every rep at every distribution center would need to have scanners available and know what to scan and what not to scan and how to scan it.

TheBang 11-17-23 01:13 PM

Re: The complaining about Amazon thread
 

Originally Posted by fujishig (Post 14351583)
Unless the barcodes are exposed for separate scanning, he can return the ones he rebuys for the higher return price, can't he?

Yes, he can, unless Amazon recorded the serial numbers, which they sometimes do for high-fraud electronics. Look in your Order Details. It should say right under the item: "Serial numbers: XXXXXXX"

For example, this is what my iPad order earlier this year looks like:
https://i.imgur.com/moKNemp.png

If your order details doesn't list serial numbers, then that means Amazon doesn't record them for that product, and you're good to go to buy 7 at the lower price, and return them for the higher-priced order.

movieguru 11-19-23 03:08 PM

Re: The complaining about Amazon thread
 
Received a strange order from Amazon today. I had a large box sitting on my doorstep. It was addressed to me and delivered from Amazon. It had three large 27"x40" poster frames in the box. I checked my order history and the accounts of my wife and daughter and there's no matching order on any of our accounts. I called Amazon and they said someone ordered them from their account to be sent to me but they couldn't tell me who the person was that sent them to me. The frames are about $40 each on Amazon, so it was a $120 order. I can't figure out why someone would send me these.

stvn1974 11-19-23 03:53 PM

Re: The complaining about Amazon thread
 
You will probably be getting some posters next and then be expected to take them and have them professionally framed. Then someone will knock on your door to collect them.

tonyc3742 11-19-23 04:21 PM

Re: The complaining about Amazon thread
 
They used to have an official policy about 'post order price matching' - once in the 30 days after you received something, you could submit for a refund of the difference if the price dropped. They removed that official policy a few years ago. Now you are reliant on the kindness of Customer Service.

PhantomStranger 11-19-23 04:30 PM

Re: The complaining about Amazon thread
 

Originally Posted by movieguru (Post 14352400)
Received a strange order from Amazon today. I had a large box sitting on my doorstep. It was addressed to me and delivered from Amazon. It had three large 27"x40" poster frames in the box. I checked my order history and the accounts of my wife and daughter and there's no matching order on any of our accounts. I called Amazon and they said someone ordered them from their account to be sent to me but they couldn't tell me who the person was that sent them to me. The frames are about $40 each on Amazon, so it was a $120 order. I can't figure out why someone would send me these.

Easy, the AI wants to run up your credit bill. Do you have Alexa perhaps?

MLBFan24 11-19-23 04:52 PM

Re: The complaining about Amazon thread
 

Originally Posted by movieguru (Post 14352400)
Received a strange order from Amazon today. I had a large box sitting on my doorstep. It was addressed to me and delivered from Amazon. It had three large 27"x40" poster frames in the box. I checked my order history and the accounts of my wife and daughter and there's no matching order on any of our accounts. I called Amazon and they said someone ordered them from their account to be sent to me but they couldn't tell me who the person was that sent them to me. The frames are about $40 each on Amazon, so it was a $120 order. I can't figure out why someone would send me these.

I imagine someone shipped you a gift from Amazon in the past, which could have been their most recent Amazon purchase. They ordered the frames, but forgot to switch the last used shipping address.


movieguru 11-19-23 05:46 PM

Re: The complaining about Amazon thread
 

Originally Posted by MLBFan24 (Post 14352454)
I imagine someone shipped you a gift from Amazon in the past, which could have been their most recent Amazon purchase. They ordered the frames, but forgot to switch the last used shipping address.

I figured it out. I do some rep work for a marketing company. They sent me the frames for a press movie screening tomorrow. They sent the posters that will go in them to someone else, so I have to meet up with them to put the posters in the frames. They usually let me know when they're sending me something but must have forgot. I was thinking I might have accidentally ordered them because I had some frames saved under my wish list, but I checked under all my accounts and I hadn't ordered any.

MLBFan24 11-20-23 05:43 PM

Re: The complaining about Amazon thread
 
see, I was spot on :lol:

movieguru 11-21-23 10:50 AM

Re: The complaining about Amazon thread
 

Originally Posted by MLBFan24 (Post 14352940)
see, I was spot on :lol:

At first one of them said they didn't send me anything. Then someone else in the organization realized that they did indeed send me something. I was confused. i was more concerned it was some type of weird scam, but couldn't figure out what the point would be.

stvn1974 11-22-23 08:30 PM

Re: The complaining about Amazon thread
 
I received an email from amazon customer service ten days ago stating they were locking my account due to suspected fraud. The email said that it would be unlocked if I could answer some securtity questions. The first question was what is the expiration date on the credit card on the account, I would enter it and then it would send me a link in my email to put a code in. I put the code in and then the same security question popped up, I answere it and then another email code was sent. this went on in an endless loop so I called customer service. Naturally I get a rep who can't speak English to where I can understand them and they can't understand what I am saying to them. After the hundredth try of telling the rep my email address which they kept getting wrong they told me to call back later. I sent them a few emails and they would link me to the same security question fiasco. I finally called them back and cursed at the rep on the other end and then received an email that my account had been closed. I emailed the Better Business Burea two days ago and stated that if the account was going to be closed i wanted a refund for the hundreds of dollars worth of Kindle content that I could no longer access. I just got an email ten minutes ago that the account has been reopened and I was able to log on and change my password. All of my content and past orders are there. Fucking idiots.


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