Yeah, Amazon guy must have gone a little postal. But I wonder if the cops had fun?

Just had my first blatantly late package. OnTrac - who I've always been skeptical about. Just ... never showed up yesterday. No attempt. Nothing.

In Phoenix, OnTrac and LazerShip were the two original couriers Amazon started using when they branched out to smaller couriers. And I've heard lots of complaints about them. I know a little about the delivery business. They both come across as companies that bid down costs until they weren't making enough money to function properly. There is a point when you're losing money every time you process a transaction. That is a very real thing for businesses.

Prime Pantry jacked up shipping to $7.99? For fuck sake.

That type of bidding practice also took down a ton of start-up/established boutique special effects houses (and even some of the larger more well known by the general public effects houses) several years back.

Sorry for the thread drift, but my brother in law who has been in the special effects business for many years (now making mad money at Technicolor) once explained to me how folks (owners of effects houses) who should know better low ball bids for movie shots to work on so they can take business from another shop/build up their portfolio to make it easier to win future bids on hot projects...only issue is that the race to the bottom bids becomes the new normal price that studios would be willing to pay for shots which lead to slipshod work due to lack of or overworked talent and of course eventual lay-offs when the remaining talent could not get paid.

I have to imagine the desire to get Amazon's business is intense for companies like OnTrac which means you have companies not standing their ground and providing Amazon with quotes that they know will lead to losses on each delivery...a well known dumb way to run a business and to be able to afford to keep the lights on (so to speak) but to this very day an all too common business practice.

http://www.zdnet.com/article/amazon-...-tech-company/

Since USPS raised prices, Amazon Prime raised them as well.

Yeah, only if you're paying month to month. If you pay up front it's still $99 a year. That comes out to $8.25 a month. I am satisfied. Or $49 if you're a student.

Amazon continues to find little ways to annoy the fuck out of you. You simply cannot add an ebook to your cart and check out. You *HAVE* to use One Click and therefore can't use any CC rewards points on the purchase. I turned off one click because I've hit it accidentally before.

It's admittedly a very small thing but there's just no reason for it and make me think of looking elsewhere just because.

Why is it that when I return some products Amazon refunds me as soon as UPS scans it, but others I have to wait for them to get to "receive" my refund?

It's a pretty strange coincidence that those items that don't get refunded right away seem to arrive without my being notified or refunded and I always have to reach out to Amazon to get it taken care of. It's shitty, unprofessional and unacceptable.

I canceled Prime due to things not being delivered on time and received a free month which will be ending in five days. Just placed an order for some Pink Floyd CDs that I need in two days for a birthday gift. Showed that they would be here on the 25th if I ordered within 3 hours and 50 minutes which I did and now they order page is showing they will be here on the 26th. What is the point of Prime again?

You may still get them on the 23rd. That's happened to me before.

There have also been instances where I've ordered things on, say, a Monday and I'd be told "Arriving Friday". When I reach out to them they give the bs "It's technically two days from when we can ship the item" spiel. They better step it up if they're going to spike prices.

I read lots of legitimate complaints on this forum about Amazon missing delivery deadlines and the sort, and I guess I must be very lucky. I live in a rural area and it's a pretty rare occasion when Amazon doesn't fully deliver, and when they don't, they ALWAYS make it right when asked. We never have regretted paying that $99 a year.

I really feel bad for you folks who seem to live in less isolated areas and get worse service.

I wanted an Same-Day delivery. It showed it on the main page, but then disappeared when I checked out. Lame. Got me all excited and then let me down.

That was my opinion up until about 3 months ago.
Amazon used to be great as far as getting things to me by the dates claimed at checkout, but the past 15 or so have all been late. Calling gets me nowhere. They try to blame the delivery service, claiming they decide when to deliver it, then just repeat the same nonsense when I point out that that can't be the case because my order conformation and shipping notification have different dates. It also doesn't help that the majority of times they don't even begin the shipping process (information has been sent to the delivery service that a package is expected) until the day before it's due. Very frustrating.

That does sound very frustrating. I'm quite surprised that calling get you nowhere. On those rare occasions when I have to call the CS reps are always helpful. There was one occasion where CS tried to do a little runaround on me, but I politely but firmly reminded them that as a Prime member I was paying for a premium service, and if they didn't make it right I could choose not to renew. The usual remedy they suggest is either I get the item for free, get a free month of Prime or once I was given a $10 courtesy credit.

I do have to wonder if the days of that kind of service are numbered.

One thing I have noticed about Amazon's shipping (I'm not Prime) is that they will give my shipment a tracking number, putting my package in the USPS system, but it will take a week or so to get the package moving. I'm guessing that Amazon is printing the shipping labels, then sitting on the actual shipment for whatever reason. Maybe they're punishing me because I'm using free shipping and not a Prime member. I don't know.

But this really fucks up the delivery estimates. It seems like they're trying to make USPS seem slower than they actually are. Some kind of agenda there?

This is what really pisses me off about the international amazon sites. The Eurotrash ones ALWAYS do this. Even when I pay for the 2nd most expensive shipping option, the package will sit for days before being handed off to the carrier.

For international sites -- those will get held by customs sometimes.

It's not fucking customs. It's clearly Amazon waiting for days to actually hand shit off to the shipping carrier. Their own tracking proves it.

Seems like you're the only that gets screwed when it comes to Amazon international. I wonder why?

He got a lot of bad luck I guess He also got fucked screwed recently on Ebay

Amazon doesn't like him?

Just received my very worst Amazon UK package today. As is often the case, the box was in tatters and held together with tape added by one of the carriers, but this time TWO BLU-RAYS WERE MISSING. They apparently fell out somewhere! Amazon UK is making a new order to reship them and I submitted some critical packaging feedback, but this is getting silly. They need to start using sturdier boxes for overseas orders (or for whatever they hand to Asendia?) or at the very least start double-boxing everything. I vow to complain about bad packaging every time going forward else this problem never get addressed.

^
Fuck that sucks Damn someone got lucky out there with two blu rays. Probably watching them right now while eating popcorn.

I'm frustrated by it because some books I can pay for with my professional expense account if they have to do with my field. That means instead of going back and forth between my personal and my work credit card, I have to pay with my credit card and get a reimbursement which is usually a real pain.

And sleeping with all of our wives, the jerks!