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Re: The complaining about Amazon thread
Originally Posted by Sonic
(Post 13243097)
That is truly fucked up. -ohbfrank-
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Re: The complaining about Amazon thread
Just had my first blatantly late package. OnTrac - who I've always been skeptical about. Just ... never showed up yesterday. No attempt. Nothing.
In Phoenix, OnTrac and LazerShip were the two original couriers Amazon started using when they branched out to smaller couriers. And I've heard lots of complaints about them. I know a little about the delivery business. They both come across as companies that bid down costs until they weren't making enough money to function properly. There is a point when you're losing money every time you process a transaction. That is a very real thing for businesses. |
Re: The complaining about Amazon thread
Prime Pantry jacked up shipping to $7.99? For fuck sake.
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Re: The complaining about Amazon thread
Originally Posted by Troy Stiffler
(Post 13244878)
Just had my first blatantly late package. OnTrac - who I've always been skeptical about. Just ... never showed up yesterday. No attempt. Nothing.
In Phoenix, OnTrac and LazerShip were the two original couriers Amazon started using when they branched out to smaller couriers. And I've heard lots of complaints about them. I know a little about the delivery business. They both come across as companies that bid down costs until they weren't making enough money to function properly. There is a point when you're losing money every time you process a transaction. That is a very real thing for businesses. Sorry for the thread drift, but my brother in law who has been in the special effects business for many years (now making mad money at Technicolor) once explained to me how folks (owners of effects houses) who should know better low ball bids for movie shots to work on so they can take business from another shop/build up their portfolio to make it easier to win future bids on hot projects...only issue is that the race to the bottom bids becomes the new normal price that studios would be willing to pay for shots which lead to slipshod work due to lack of or overworked talent and of course eventual lay-offs when the remaining talent could not get paid. I have to imagine the desire to get Amazon's business is intense for companies like OnTrac which means you have companies not standing their ground and providing Amazon with quotes that they know will lead to losses on each delivery...a well known dumb way to run a business and to be able to afford to keep the lights on (so to speak) but to this very day an all too common business practice. |
Re: The complaining about Amazon thread
Amazon has a transparency problem. Three years ago, the retail giant became the last major tech company to reveal how many subpoenas, search warrants, and court orders it received for customer data in a half-year period. While every other tech giant had regularly published its government request figures for years, spurred on by accusations of participation in government surveillance, Amazon had been largely forgotten. Eventually, people noticed and Amazon acquiesced. Since then, Amazon's business has expanded. By its quarterly revenue, it's no longer a retail company -- it's a cloud giant and a device maker. The company's flagship Echo, an "always listening" speaker, collects vast amounts of customer data that's openly up for grabs by the government. But Amazon's bi-annual transparency figures don't want you to know that. In fact, Amazon has been downright deceptive in how it presents the data, obfuscating the figures in its short, but contextless, twice-yearly reports. Not only does Amazon offer the barest minimum of information possible, the company has -- and continues -- to deliberately mislead its customers by actively refusing to clarify how many customers, and which customers, are affected by the data demands it receives. http://www.zdnet.com/article/amazon-...-tech-company/ |
Re: The complaining about Amazon thread
Originally Posted by Viper187
(Post 13247366)
Prime Pantry jacked up shipping to $7.99? For fuck sake.
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Re: The complaining about Amazon thread
Yeah, only if you're paying month to month. If you pay up front it's still $99 a year. That comes out to $8.25 a month. I am satisfied. Or $49 if you're a student.
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Re: The complaining about Amazon thread
Amazon continues to find little ways to annoy the fuck out of you. You simply cannot add an ebook to your cart and check out. You *HAVE* to use One Click and therefore can't use any CC rewards points on the purchase. I turned off one click because I've hit it accidentally before.
It's admittedly a very small thing but there's just no reason for it and make me think of looking elsewhere just because. |
Re: The complaining about Amazon thread
Why is it that when I return some products Amazon refunds me as soon as UPS scans it, but others I have to wait for them to get to "receive" my refund?
It's a pretty strange coincidence that those items that don't get refunded right away seem to arrive without my being notified or refunded and I always have to reach out to Amazon to get it taken care of. It's shitty, unprofessional and unacceptable. |
Re: The complaining about Amazon thread
I canceled Prime due to things not being delivered on time and received a free month which will be ending in five days. Just placed an order for some Pink Floyd CDs that I need in two days for a birthday gift. Showed that they would be here on the 25th if I ordered within 3 hours and 50 minutes which I did and now they order page is showing they will be here on the 26th. What is the point of Prime again?
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Re: The complaining about Amazon thread
Originally Posted by stvn1974
(Post 13253204)
I canceled Prime due to things not being delivered on time and received a free month which will be ending in five days. Just placed an order for some Pink Floyd CDs that I need in two days for a birthday gift. Showed that they would be here on the 25th if I ordered within 3 hours and 50 minutes which I did and now they order page is showing they will be here on the 26th. What is the point of Prime again?
There have also been instances where I've ordered things on, say, a Monday and I'd be told "Arriving Friday". When I reach out to them they give the bs "It's technically two days from when we can ship the item" spiel. They better step it up if they're going to spike prices. |
Re: The complaining about Amazon thread
Originally Posted by stvn1974
(Post 13253204)
I canceled Prime due to things not being delivered on time and received a free month which will be ending in five days. Just placed an order for some Pink Floyd CDs that I need in two days for a birthday gift. Showed that they would be here on the 25th if I ordered within 3 hours and 50 minutes which I did and now they order page is showing they will be here on the 26th. What is the point of Prime again?
I really feel bad for you folks who seem to live in less isolated areas and get worse service. |
Re: The complaining about Amazon thread
Originally Posted by stvn1974
(Post 13253204)
I canceled Prime due to things not being delivered on time and received a free month which will be ending in five days. Just placed an order for some Pink Floyd CDs that I need in two days for a birthday gift. Showed that they would be here on the 25th if I ordered within 3 hours and 50 minutes which I did and now they order page is showing they will be here on the 26th. What is the point of Prime again?
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Re: The complaining about Amazon thread
Originally Posted by slybone
(Post 13253494)
I read lots of legitimate complaints on this forum about Amazon missing delivery deadlines and the sort, and I guess I must be very lucky. I live in a rural area and it's a pretty rare occasion when Amazon doesn't fully deliver, and when they don't, they ALWAYS make it right when asked. We never have regretted paying that $99 a year.
I really feel bad for you folks who seem to live in less isolated areas and get worse service. Amazon used to be great as far as getting things to me by the dates claimed at checkout, but the past 15 or so have all been late. Calling gets me nowhere. They try to blame the delivery service, claiming they decide when to deliver it, then just repeat the same nonsense when I point out that that can't be the case because my order conformation and shipping notification have different dates. It also doesn't help that the majority of times they don't even begin the shipping process (information has been sent to the delivery service that a package is expected) until the day before it's due. Very frustrating. |
Re: The complaining about Amazon thread
Originally Posted by Brooklyn
(Post 13259262)
That was my opinion up until about 3 months ago.
Amazon used to be great as far as getting things to me by the dates claimed at checkout, but the past 15 or so have all been late. Calling gets me nowhere. They try to blame the delivery service, claiming they decide when to deliver it, then just repeat the same nonsense when I point out that that can't be the case because my order conformation and shipping notification have different dates. It also doesn't help that the majority of times they don't even begin the shipping process (information has been sent to the delivery service that a package is expected) until the day before it's due. Very frustrating. I do have to wonder if the days of that kind of service are numbered. |
Re: The complaining about Amazon thread
One thing I have noticed about Amazon's shipping (I'm not Prime) is that they will give my shipment a tracking number, putting my package in the USPS system, but it will take a week or so to get the package moving. I'm guessing that Amazon is printing the shipping labels, then sitting on the actual shipment for whatever reason. Maybe they're punishing me because I'm using free shipping and not a Prime member. I don't know.
But this really fucks up the delivery estimates. It seems like they're trying to make USPS seem slower than they actually are. Some kind of agenda there? |
Re: The complaining about Amazon thread
Originally Posted by Josh-da-man
(Post 13259920)
One thing I have noticed about Amazon's shipping (I'm not Prime) is that they will give my shipment a tracking number, putting my package in the USPS system, but it will take a week or so to get the package moving. I'm guessing that Amazon is printing the shipping labels, then sitting on the actual shipment for whatever reason. Maybe they're punishing me because I'm using free shipping and not a Prime member. I don't know.
But this really fucks up the delivery estimates. It seems like they're trying to make USPS seem slower than they actually are. Some kind of agenda there? |
Re: The complaining about Amazon thread
Originally Posted by Viper187
(Post 13259962)
This is what really pisses me off about the international amazon sites. The Eurotrash ones ALWAYS do this. Even when I pay for the 2nd most expensive shipping option, the package will sit for days before being handed off to the carrier.
For international sites -- those will get held by customs sometimes. |
Re: The complaining about Amazon thread
Originally Posted by Why So Blu?
(Post 13260018)
For international sites -- those will get held by customs sometimes.
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Re: The complaining about Amazon thread
Originally Posted by Viper187
(Post 13260027)
It's not fucking customs. It's clearly Amazon waiting for days to actually hand shit off to the shipping carrier. Their own tracking proves it.
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Re: The complaining about Amazon thread
Originally Posted by Why So Blu?
(Post 13260115)
Seems like you're the only that gets screwed when it comes to Amazon international. I wonder why?
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Re: The complaining about Amazon thread
Originally Posted by Why So Blu?
(Post 13260115)
Seems like you're the only that gets screwed when it comes to Amazon international. I wonder why?
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Re: The complaining about Amazon thread
Originally Posted by thetao
(Post 13230071)
While it must have happened at some point, I don't recall ever getting packaging material inside my UK boxes. Sometimes the boxes have even fallen apart in transit and USPS taped them back together, but the contents has always survived intact, minus the occasional floater.
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Re: The complaining about Amazon thread
^
Fuck that sucks :( Damn someone got lucky out there with two blu rays. Probably watching them right now while eating popcorn. |
Re: The complaining about Amazon thread
Originally Posted by Wolf359
(Post 13250547)
Amazon continues to find little ways to annoy the fuck out of you. You simply cannot add an ebook to your cart and check out. You *HAVE* to use One Click and therefore can't use any CC rewards points on the purchase. I turned off one click because I've hit it accidentally before.
It's admittedly a very small thing but there's just no reason for it and make me think of looking elsewhere just because.
Originally Posted by Sonic
(Post 13270442)
^
Fuck that sucks :( Damn someone got lucky out there with two blu rays. Probably watching them right now while eating popcorn. |
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