Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

amazon share the love..help needed

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

amazon share the love..help needed

Old 01-07-03, 10:49 PM
  #1  
New Member
Thread Starter
 
Join Date: Jan 2003
Posts: 12
Likes: 0
Received 0 Likes on 0 Posts
amazon share the love..help needed

I bought a bunch of things from amazon.com and my friend got the same stuff. So ofcourse I get credit for it. Well when I applied my credit to another purchase and was about to place my order I noticed the share the love credit was not taken off of my order. I tried contacting them twice but they reply by copying and pasting exactly what their site says about the program. So I contacted them and said if they do not fix it I will report them to better business bureau online, but haven't received a responce. Did anything like this happen to anyone else? Or got any suggestions on what I should do?
Old 01-08-03, 12:40 AM
  #2  
DVD Talk Hall of Fame
 
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Likes: 0
Received 1 Like on 1 Post
I assume you didn't place the order? Is the credit still in your account? Actually I think you should call customer service since it sounds like you emailed them instead. That would be the quickest way to get a response to your problem.
Old 01-08-03, 08:27 AM
  #3  
New Member
 
Join Date: Apr 2000
Location: Dayton, Ohio, U.S.A.
Posts: 8
Likes: 0
Received 0 Likes on 0 Posts
Maybe you should call Amazon

Hopefully they won't try and charge you $9.95 for the call like
* cough cough* buy.com (see Store Forum)

Old 01-08-03, 11:43 AM
  #4  
New Member
Thread Starter
 
Join Date: Jan 2003
Posts: 12
Likes: 0
Received 0 Likes on 0 Posts
No I didn't place the order. The credit is not in my account anymore. After I hit apply it said it would be taken off my next purchase. I can't seem to find amazons phone number on the site, anyone know what it is?
Old 01-08-03, 11:48 AM
  #5  
DVD Talk Legend
 
Join Date: Jan 2000
Location: Work. Or commuting. Certainly not at home.
Posts: 17,816
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by sandy007
No I didn't place the order. The credit is not in my account anymore. After I hit apply it said it would be taken off my next purchase. I can't seem to find amazons phone number on the site, anyone know what it is?
http://www.dvdtalk.com/forum/showthr...hreadid=108012
Old 01-08-03, 05:51 PM
  #6  
New Member
Thread Starter
 
Join Date: Jan 2003
Posts: 12
Likes: 0
Received 0 Likes on 0 Posts
thanks guys. they sent me a code for my missing credit.
Old 01-08-03, 06:30 PM
  #7  
eau
DVD Talk Hall of Fame
 
Join Date: May 2000
Posts: 9,379
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by sandy007
No I didn't place the order. The credit is not in my account anymore. After I hit apply it said it would be taken off my next purchase. I can't seem to find amazons phone number on the site, anyone know what it is?
AFAIK, when you apply the credit in your STL account, it gets transferred into your promotional gift certificate account and is good for 30 days. It should show up during checkout.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.