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Has anyone had a Playcentric preorder arrive on time?

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Has anyone had a Playcentric preorder arrive on time?

Old 10-02-01, 10:29 PM
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when i try to login through rocketcash and go to playcentric and put in the order number it says:

Sorry, we are unable to proceed further. Please correct the following error:
You are not a registered customer. Please check your e-mail address and password again.

and i can't change the info in the email and passwork fields because rocketcash fills them in for me and they are not editable.
Try leaving the space blank and clicking find order. That always works for me.
Old 10-02-01, 10:37 PM
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I ordered simpsons 2 weeks before it came out, got it this saturday morning. surprised, but pleased. total cost w/shipping: $23.50
beat that circuit city! haha!
Old 10-03-01, 02:24 AM
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woohoo, i just recieved my simpsons dvd from them today 10/2/01.

mike they r located @:
166 Norseman Street
Toronto, Ontario
M8Z 2R4
Old 10-03-01, 07:15 AM
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Grrrrrrrrr

I pre ordered Citizen Kane on a multi-DVD order. Got the other items, but CK, released 9/25 is now listed as "back ordered" -

Gee, I told them WAY in advance I wanted one, they presumably had to send in an order for it.... where the hell is it?
Old 10-03-01, 10:46 AM
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Preordered Simpson's Box Set and Star Wars: Episode 1 on August 17th. I was promptly charged for the items ($40.40) but I have yet to receive the Simpson's Box Set.
Old 10-03-01, 10:58 AM
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New members in the "godfather bargains" thread keep going "man playcentric rocks! i saved 3 dollars over the CDnow and amazon deals!"

Now who's being naive kay?
Old 10-03-01, 03:52 PM
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I got my Simpson's Box set from Rocketcash/Playcentric on the friday after the release date. Ironically, I had emailed them complaining that day, went home and it was waiting for me *blush*.
Old 10-03-01, 08:53 PM
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I ordered Heartbreakers which the web status page states shipped to me on 9/21/01. As of today (10/3/01) yet it hasn't shown up to my address in the La, CA area..

How long had it been taking people from when they say it's shipped till you receive it ?
Old 10-03-01, 10:46 PM
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I ordered the Jack Ryan collection from Playcentric, took a bit longer than expected
but the order came through....
I guess if I wanted it quickly, I could have paid Scamazon a few more dollars.....


I just have this vision of playcentric's home office...
some guy sitting in a cellar with a shitload of orders printed
on his applewriter printer and a stack of 5 or 6 DVDS trying to decide who to ship to
before being called to dinner by his mother.

God Bless the American Dream
Old 10-04-01, 07:54 AM
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Originally posted by jimbo
I ordered Heartbreakers which the web status page states shipped to me on 9/21/01. As of today (10/3/01) yet it hasn't shown up to my address in the La, CA area..

How long had it been taking people from when they say it's shipped till you receive it ?
Heartbreakers wasn't available until 10/2/01. Sorry dude...you're gonna be waiting longer!!!!!
Old 10-04-01, 09:00 AM
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Preordered Simpsons from playcentric August 31. September 24, I received an e-mail stating that my order had shipped September 21. It is now October 4 and I'm still waiting.

I will NOT be ordering from these folks again.
Old 10-04-01, 09:08 AM
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Originally posted by tripleeric1


Heartbreakers wasn't available until 10/2/01. Sorry dude...you're gonna be waiting longer!!!!!
I wonder what they were actually statusing when they told me my order shipped at the end of last month ? I assumed they got it before street date and shipped it out when they got it assuming I'd get it after street date.
Old 10-04-01, 12:07 PM
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Originally posted by jimbo

I wonder what they were actually statusing when they told me my order shipped at the end of last month ? I assumed they got it before street date and shipped it out when they got it assuming I'd get it after street date.
Anything is possible with this place!
Old 10-05-01, 11:41 AM
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Got my money back

I had ordered the simpsons box set from playcentric and a few days later it was listed as a "backorder", so I scanned this thread and found the # for a mr. silvester, I called him and told him i would like my money refunded immediately, which he agreed to do. A couple of days later, my bank confirmed that the money was back in the account.

I hate to say this is a bad company, when they're so good at solving the problem, but since there seems to always be a problem, I will not order from them again. I will save the frustration and just go to my local store, at least there i know what i'm getting and who i'm dealing with.
Old 10-05-01, 11:04 PM
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I actually got my Godfather DVD set on October 5th. However, this was from an order placed last week and I used the air shipping. And older order which included another GF set and The Simpsons set is still MIA. SHould've sprang for the extra buck on that one, huh? Oh well, live and learn.
Old 10-05-01, 11:11 PM
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The title of this thread still makes me laugh
Old 10-06-01, 07:41 PM
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UPDATE:

October 6: my Simpsons set arrives in amazingly good condition considering the lousy "protective" mailer it was sent in. It seems playcentric is honest, but incredibly slow.

I certainly won't be ordering from them again--the $5 savings wasn't worth the delay and the duress.
Old 10-07-01, 09:14 AM
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I ordered Heartbreakers on 9/4/01, the web status page states shipped to me on 9/21/01 and I received it 10/6/01. The dvd appears to be in prefect condition.

The package was postmarked from Taylor, MI and the return address label shows Toronto, Ontario.
Old 10-08-01, 01:31 PM
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I received my Godfather set from them on Saturday (I'm in West Virginia) and it was sent surface mail. Way to go, Playcentric!

I did receive my Simpsons set from them 3 days after street date (Friday), but 3 days is no big deal to me. Overall, I guess I've been lucky with my 2 orders from them.
Old 10-08-01, 04:27 PM
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Does anyone have a number of someone to contact at Playcentric? I have received 1 email saying the Simpsons is backorder, 1 sayings its not, and another saying it is. I would just like to find out where my dvd is.
Old 10-08-01, 05:22 PM
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Originally posted by chazv321
Does anyone have a number of someone to contact at Playcentric? I have received 1 email saying the Simpsons is backorder, 1 sayings its not, and another saying it is. I would just like to find out where my dvd is.
I think I saw a number posted on page 1 of this thread.
Old 10-08-01, 08:41 PM
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Mine order did not and I was just notified that it was lost in the mail (even with a tracking #!)
Old 10-09-01, 12:42 AM
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I preordered my Simpsons set at the end of JULY, and it still is on backorder and has not been shipped. As far as I'm concerned, orders should be shipped out according to when they were placed.

Needless to say, I will NEVER do business with this company again! All I want is my Simpsons, is that too much to ask? Aparently.
Old 10-09-01, 12:31 PM
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I ordered Exit Wounds and Dressed to Kill back on September 1st. Dressed to Kill was shipped September 10th and Exit Wounds was shipped September 26th. I have still not received either disc, nor have I received responses to my many emails to both their customer service and this Harmit Kamboe person. If I don't recieve the discs by the end of this week, I'm going to dispute the charges with my credit card company. Any other advice?
Old 10-09-01, 12:41 PM
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I'm still waiting for Simpsons too.
I'm not worried though, if it doesn't come soon, I'll just call my cc and dispute the charges. It's no big deal to do.

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