Has anyone had a Playcentric preorder arrive on time?
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Has anyone had a Playcentric preorder arrive on time?
I see lots of complaints about Playcentric and most seem to apply to preorders. I know that some people received Playcentric shipments in a timely fashion but were any of those preorders? I am concerned because I ordered Simpson's boxset and I don't want to be waiting weeks to get it (if I get it at all as some might suggest).
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I've had a couple of people flame me, sayign they've had nothing but good experiences, and timely deliveries from Playcentric... But i only recall two people doing that.
By the way this belongs in the store forum.
#3
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I'll put my complaint in...
I ordered the Die Hard Ult Collection, High Fidelity and The Storm Riders using Sprite's 20% coupon.
I was really excited when my package showed up yesterday from Playcentric... thinking I was privileged since most people don't even get they're order.
Die Hard Collection... its there. High Fidelity... yep.
Storm Riders dubbed pan and scan version.... #$%&!!
Well I got 2/3 of my order and a coaster for my Smirnoff Ice. Hopefully they'll respond with some suggestion as to how they're going to remedy this situation.
I ordered the Die Hard Ult Collection, High Fidelity and The Storm Riders using Sprite's 20% coupon.
I was really excited when my package showed up yesterday from Playcentric... thinking I was privileged since most people don't even get they're order.
Die Hard Collection... its there. High Fidelity... yep.
Storm Riders dubbed pan and scan version.... #$%&!!
Well I got 2/3 of my order and a coaster for my Smirnoff Ice. Hopefully they'll respond with some suggestion as to how they're going to remedy this situation.
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I got a letter today from Playcentric, from someone who actually looked up my orders today. They told me that part of my order was shipped in the middle of Aug. and the backorders were shipped last week. I still haven't recieved anything, but atleast I got a response. They told me that air mail is moving slowly by surface mail and surface mail isn't moving at all until they get all the air mail moved. I can understand the backorders taking forever, because of the planes, but the first part of my order was shipped almost a month before this happened. It seems like I would have gotten them by now.
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Originally posted by catsmeow
I got a letter today from Playcentric, from someone who actually looked up my orders today. They told me that part of my order was shipped in the middle of Aug. and the backorders were shipped last week. I still haven't recieved anything, but atleast I got a response. They told me that air mail is moving slowly by surface mail and surface mail isn't moving at all until they get all the air mail moved. I can understand the backorders taking forever, because of the planes, but the first part of my order was shipped almost a month before this happened. It seems like I would have gotten them by now.
I got a letter today from Playcentric, from someone who actually looked up my orders today. They told me that part of my order was shipped in the middle of Aug. and the backorders were shipped last week. I still haven't recieved anything, but atleast I got a response. They told me that air mail is moving slowly by surface mail and surface mail isn't moving at all until they get all the air mail moved. I can understand the backorders taking forever, because of the planes, but the first part of my order was shipped almost a month before this happened. It seems like I would have gotten them by now.
This place is horrible.
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I just looked at their rating sheet on bizrate.com. While they had a fairly high rating for delivery time (6.9 out of 10) several things made me suspicious. There is no telephone or fax number listed and the business is based in Barbados. I know that all of these bits of info had been mentioned here before, but I don't know if they had ever been verified. I am starting to really regret my Simpsons pre-order. Luckily if there are problems I can just have my credit card company dispute the charge.
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Playcentric is terrible. I ordered 3 POTA Evolution sets about a month and a half ago. Received one set a few weeks ago, and have been trying to get the other 2 I was charged for immediately. It is virtually impossible to get an answer from anyone at their company, I will not buy anything else in the future from them. It isn't worth the hassle to save a few bucks.
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Originally posted by mmj
I just looked at their rating sheet on bizrate.com. While they had a fairly high rating for delivery time (6.9 out of 10) several things made me suspicious. There is no telephone or fax number listed and the business is based in Barbados. I know that all of these bits of info had been mentioned here before, but I don't know if they had ever been verified. I am starting to really regret my Simpsons pre-order. Luckily if there are problems I can just have my credit card company dispute the charge.
I just looked at their rating sheet on bizrate.com. While they had a fairly high rating for delivery time (6.9 out of 10) several things made me suspicious. There is no telephone or fax number listed and the business is based in Barbados. I know that all of these bits of info had been mentioned here before, but I don't know if they had ever been verified. I am starting to really regret my Simpsons pre-order. Luckily if there are problems I can just have my credit card company dispute the charge.
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Surprised to see this thread - I just happened to receive an email from Playcentric yesterday. They apologize, but "It's a Mad, Mad, Mad World" - ordered September 1 - is backordered and they don't know when it will be in stock.
The other six "in stock" items I ordered at the same time did ship and were received about 10 days after ordered.
Still - it is aggravating they only now tell me now the item is backordered. Especially when they charged my card for the entrie amount of the order when they shipped the "in stock" items.
Is that legitimate? Should I report this to my credit card company?
The other six "in stock" items I ordered at the same time did ship and were received about 10 days after ordered.
Still - it is aggravating they only now tell me now the item is backordered. Especially when they charged my card for the entrie amount of the order when they shipped the "in stock" items.
Is that legitimate? Should I report this to my credit card company?
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I ordered Simpsons season 1 two months ago and now it shows as backordered on the order history. I'd e-mail them but it seems their response time is very slow. Oh well, just wait and see.
#12
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Here is their address for product returns:
166 Norseman Street
Toronto, ON M8Z 2R4, Canada
I don't know if this is where they ship from. There is so much speculation about this merchant's physical address.
I've sent numerous e-mails regarding their:
Hours of Operation
Business Contact Name and Telephone Number
Current Business Practices (shipping times, credit card charges
etc.)
Their response:
"At this time we only serve customers through email. You can
reach us any time
via email".
BOTTOM LINE: I will no longer place orders with this merchant.
166 Norseman Street
Toronto, ON M8Z 2R4, Canada
I don't know if this is where they ship from. There is so much speculation about this merchant's physical address.
I've sent numerous e-mails regarding their:
Hours of Operation
Business Contact Name and Telephone Number
Current Business Practices (shipping times, credit card charges
etc.)
Their response:
"At this time we only serve customers through email. You can
reach us any time
via email".
BOTTOM LINE: I will no longer place orders with this merchant.
#13
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Here's a direct number to Playcentric. Was hell getting it, and the guy is located in Barbados, so don't talk to long! Good luck. Tim
441-293-7122.
Ed Sylvester
Playcentric International Corp.
441-293-7122.
Ed Sylvester
Playcentric International Corp.
#15
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Does anyone know who is Harmit Kamboe and how he/she is affiliated with this merchant?
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Originally posted by timarnold1
Here's a direct number to Playcentric. Was hell getting it, and the guy is located in Barbados, so don't talk to long! Good luck. Tim
441-293-7122.
Ed Sylvester
Playcentric International Corp.
Here's a direct number to Playcentric. Was hell getting it, and the guy is located in Barbados, so don't talk to long! Good luck. Tim
441-293-7122.
Ed Sylvester
Playcentric International Corp.
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Originally posted by neilio
I ordered Simpsons season 1 two months ago and now it shows as backordered on the order history. I'd e-mail them but it seems their response time is very slow. Oh well, just wait and see.
I ordered Simpsons season 1 two months ago and now it shows as backordered on the order history. I'd e-mail them but it seems their response time is very slow. Oh well, just wait and see.
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Originally posted by TennisBum
They apologize, but "It's a Mad, Mad, Mad World" - ordered September 1 - is backordered and they don't know when it will be in stock.
They apologize, but "It's a Mad, Mad, Mad World" - ordered September 1 - is backordered and they don't know when it will be in stock.
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Originally posted by mmj
That seems like Bulls***t to me. Especially since on their Web site they claim that they charge you immediately for preorders in order to be certain that they are in stock at the time of shipping. (all of this is based on my thoughts that It's a mad mad, etc. was released last week. If that is not the case just ignore this post)
That seems like Bulls***t to me. Especially since on their Web site they claim that they charge you immediately for preorders in order to be certain that they are in stock at the time of shipping. (all of this is based on my thoughts that It's a mad mad, etc. was released last week. If that is not the case just ignore this post)
I tried a nice email, but if no reply I think I'll go to my CC company.
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Originally posted by mmj
I'm certainly not trying to defend Playcentric, but I think I can explain the backorder. I appears that they do not distinguish between out of stock (back ordered) and a preorder and therefore both are listed as the same. At least they obviously don't make any distinction when it comes to charging your credit card.
I'm certainly not trying to defend Playcentric, but I think I can explain the backorder. I appears that they do not distinguish between out of stock (back ordered) and a preorder and therefore both are listed as the same. At least they obviously don't make any distinction when it comes to charging your credit card.
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I checked my order history on Playcentric and it claims that my simpsons season 1 preorder was shipped 21 Sept by air mail. It includes an "air bill receipt" number also. I won't get too excited though until it is actually in my hands.
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Now I'm really worried. I posted earlier that part of my order was supposed to have been shipped in the middle of Aug. and my two backordered dvd's were shipped last week. I got my two backordered dvd's yesterday, 9 days after they were said to be shipped. The ones that were said to have been shipped over a month ago, I still have not gotten. If I never get them, Is there anything I can do? If so, how much longer should I wait? The part I haven't received are the 6 expensive dvd's. The two cheap ones came through, that figures.
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Ugh, can we make some sort of official Anti-Playcentric policy. I can't even count the number of negative posts about it. Seems like people like Flooz and cyverrebate more than playcentric.
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I placed one order for 9 dvd with different release dates assuming they would ship as released as their policy states.
All my preodorders go to backorder as soon as thier release date passes. Has anyone actually had a order ship before all items on the order were released?
I have emailed them numerous times and only received vague or generic responses.
Has the use of that telephone number been sucessfull iterms finding out what the f*** is going on with your order????
Thank You
All my preodorders go to backorder as soon as thier release date passes. Has anyone actually had a order ship before all items on the order were released?
I have emailed them numerous times and only received vague or generic responses.
Has the use of that telephone number been sucessfull iterms finding out what the f*** is going on with your order????
Thank You