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Spider-Man Into the Spider-Verse blu-ray has a defective descriptive audio track

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Spider-Man Into the Spider-Verse blu-ray has a defective descriptive audio track

Old 03-27-19, 05:28 PM
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Spider-Man Into the Spider-Verse blu-ray has a defective descriptive audio track

On multiple copies tested, on the english descriptive track at 16 minutes and 50 seconds into the movie, the audio stops matching the movie and instead plays the audio from an earlier scene. The DVD version is correct. A friend who is legally blind made me aware of this.

Sony Pictures has a terrible website with expired certificates. I sent an email to Sony Animation, but I have no idea where consumers are supposed to report issues like this.
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Old 03-28-19, 07:44 AM
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Re: Spider-Man Into the Spider-Verse blu-ray has a defective descriptive audio track

Originally Posted by kunert View Post
On multiple copies tested, on the english descriptive track at 16 minutes and 50 seconds into the movie, the audio stops matching the movie and instead plays the audio from an earlier scene. The DVD version is correct. A friend who is legally blind made me aware of this.

Sony Pictures has a terrible website with expired certificates. I sent an email to Sony Animation, but I have no idea where consumers are supposed to report issues like this.
If true, sites like this one (with forums) are the best place to get the word out....

"Most" won't care, but yes, there seems to be a continual lack of QC on a lot of home video releases these days.
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