Saving Private Ryan --> May 4th
#151
DVD Talk Reviewer
Re: Saving Private Ryan --> May 4th
I understand the whole HDMI thing Polizei, that's why I specificially have programmed my Harmony remote to switch to a different input on the receiver and switch back in order to renegotiate whenever I feel the need to. WHERE it happens on this disc is CONSISTENT. Same place every time, and the issue remains throughout the rest of the movie. I can fast forward and rewind and skip chapters back and forth, and when a sync problem occurs, I can go back to earlier parts in the film and have no problem... skip forward again and the problem exists past chapter 15. I can renegotiate a handshake after chapter 15 a bajillion times, and nothin'.
This is why I'm blaming the authoring of the disc specifically. Just because it works for a lot of people doesn't mean that the authoring is done correctly. There are some players that cannot handle the sync after chapter 15 on this disc for some reason, and there are some chains of equipment that cannot handle the sync either.
For example, there are many people who have the Oppo BDP-83 such as I have, who report no issues while watching this film. Are they just not sensitive to sync? I'm sure they most likely are. However, for some reason, there's some kind of fault in the sync in MY chain of components. The same issue exists with tons of other people... and such issues are usually acknowledged on forums such as this. Yet in this case, it seems the people that are experiencing no issues on SPR (or not noticing them) are just blowing it off and assuming people such as myself, have zero technical know-how when it comes to using the equipment in place at home.
All I can definitively say is that the sync issue is there for me, and I'm not the only one. The fact that so many people ARE affected by this sync issue, means that SOMETHING wasn't done right during disc authoring.
A disc doesn't play if it's faulty? That's not true, there are tons of discs out there that had issues that needed to be fixed (Starship Troopers, Matrix Revolutions, etc) via a replacement program. Hopefully the same happens here.
This is why I'm blaming the authoring of the disc specifically. Just because it works for a lot of people doesn't mean that the authoring is done correctly. There are some players that cannot handle the sync after chapter 15 on this disc for some reason, and there are some chains of equipment that cannot handle the sync either.
For example, there are many people who have the Oppo BDP-83 such as I have, who report no issues while watching this film. Are they just not sensitive to sync? I'm sure they most likely are. However, for some reason, there's some kind of fault in the sync in MY chain of components. The same issue exists with tons of other people... and such issues are usually acknowledged on forums such as this. Yet in this case, it seems the people that are experiencing no issues on SPR (or not noticing them) are just blowing it off and assuming people such as myself, have zero technical know-how when it comes to using the equipment in place at home.
All I can definitively say is that the sync issue is there for me, and I'm not the only one. The fact that so many people ARE affected by this sync issue, means that SOMETHING wasn't done right during disc authoring.
A disc doesn't play if it's faulty? That's not true, there are tons of discs out there that had issues that needed to be fixed (Starship Troopers, Matrix Revolutions, etc) via a replacement program. Hopefully the same happens here.
#152
DVD Talk Reviewer
Re: Saving Private Ryan --> May 4th
Btw, from what I'm reading on a couple of other forums, some people have been calling Paramount in LA and Paramount has actually acknowledged that this is a known issue with the disc. They are taking names and #'s and it sounds like they'll have replacement discs soon.
Anybody know the correct # to contact them?
Anybody know the correct # to contact them?
#153
DVD Talk Legend
Re: Saving Private Ryan --> May 4th
Watched yesterday (PS3 bitstreaming out to an Onkyo receiver via HDMI) and didn't notice any lip synch issues. Thing I noticed was that a couple of times things seemed to glow or have an almost halo effect on the screen. Don't remember noticing that before with the DVD release and it was at key times in the movie so assume it was for dramatic effect.
#154
DVD Talk Legend
#155
Re: Saving Private Ryan --> May 4th
Jeff's most recent post regarding SPR:
"No physically bad pressing would result in a sync issue. Physically bad discs do one thing- glitch, freeze, break up(yes that's three things). I don't have access to the master recordings so I can't say for sure what people are seeing. I can say I have my own working hypothesis that several people have agreed with that I know have the experience necessary to do so, and that I've submitted this to Paramount. I don't want to say anything till something comes back because the inability to compare it to the master introduces too many variables"
"No physically bad pressing would result in a sync issue. Physically bad discs do one thing- glitch, freeze, break up(yes that's three things). I don't have access to the master recordings so I can't say for sure what people are seeing. I can say I have my own working hypothesis that several people have agreed with that I know have the experience necessary to do so, and that I've submitted this to Paramount. I don't want to say anything till something comes back because the inability to compare it to the master introduces too many variables"
#157
DVD Talk Hero
#158
Suspended
#159
DVD Talk Legend
Re: Saving Private Ryan --> May 4th
Not a very good track record for a Saphire Series. I've seen the whole thing now and have had no problem with any sync issues. I think it differs from Gladiator , in that Gladiator seemed to be a situation where they were willing to settle for substandard transfer. With SPR, the result is stunning and the intention was first rate however something in the authoring has caused a problem in some players.
#160
DVD Talk Reviewer
Re: Saving Private Ryan --> May 4th
Right, there's definitely a fault that many peoples players are exploiting on this disc, and that's the fault of how they made the disc. That needs to be rectified. Gladiator was just a poor transfer, not an 'issue'.
#163
Banned
Joined: Apr 2008
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From: Formerly known as "Solid Snake PAC"/Denton, Tx
Re: Saving Private Ryan --> May 4th
....I wouldn't call it an old movie. Maybe an older movie but it's far from old. It's only 12 yrs. old...hasn't even hit puberty yet I bet.
#164
DVD Talk Reviewer
Re: Saving Private Ryan --> May 4th
I called Paramount today (US, of course), and I can confirm they are aware of the issue, and say that there should be a replacement program sometime soon. They took my name and number, and will get back to me once they have more details. They took my address, as well.
#165
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From: NYC
Re: Saving Private Ryan --> May 4th
Amazon discontinued the title b/c of technical problems. I wonder if they'll be issuing refunds.
I bought mine from Best Buy, but I haven't watched it yet. I wonder if they'll be issuing refunds as well. Maybe I should just exchange it when the problem is fixed.
http://www.amazon.com/gp/product/B00...=bluray-079-20
I bought mine from Best Buy, but I haven't watched it yet. I wonder if they'll be issuing refunds as well. Maybe I should just exchange it when the problem is fixed.
http://www.amazon.com/gp/product/B00...=bluray-079-20
#166
DVD Talk Legend
Re: Saving Private Ryan --> May 4th
Watched yesterday (PS3 bitstreaming out to an Onkyo receiver via HDMI) and didn't notice any lip synch issues. Thing I noticed was that a couple of times things seemed to glow or have an almost halo effect on the screen. Don't remember noticing that before with the DVD release and it was at key times in the movie so assume it was for dramatic effect.
#167
DVD Talk Legend
Re: Saving Private Ryan --> May 4th
The slim model added it.
#168
DVD Talk Legend
Re: Saving Private Ryan --> May 4th
Amazon discontinued the title b/c of technical problems. I wonder if they'll be issuing refunds.
I bought mine from Best Buy, but I haven't watched it yet. I wonder if they'll be issuing refunds as well. Maybe I should just exchange it when the problem is fixed.
http://www.amazon.com/gp/product/B00...=bluray-079-20
I bought mine from Best Buy, but I haven't watched it yet. I wonder if they'll be issuing refunds as well. Maybe I should just exchange it when the problem is fixed.
http://www.amazon.com/gp/product/B00...=bluray-079-20
#169
Re: Saving Private Ryan --> May 4th
#170
DVD Talk Hero
Re: Saving Private Ryan --> May 4th
I still can't get a straight answer as to what the specific problem is - like exactly what kind of glitch and exactly where in the movie?
#171
DVD Talk Limited Edition
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From: Muskegon, MI
Re: Saving Private Ryan --> May 4th
From what I can gather, it sounds like starting in chapter 15, the audio track and the video track aren't synced correctly, resulting in the sound and the video not matching up.
#172
DVD Talk Hall of Fame
Re: Saving Private Ryan --> May 4th
i work for target...this email just came through. basically it means paramount is asking for a recall.
**Action Required Immediately-Saving Private Ryan--Defective CD-Please stop and return to vendor.
**RDC’s only
Hi everyone,
Issue: Vendor Paramount has shipped some defective product that they want return to them as soon as possible. This title releases on 5/18. This issue is with the audio on the CD. This will not be handled as a recall but just a normal return to vendor.
Action: Here are the details below…please refuse this PO and send back to vendor. New product will be reshipping to replace this bad product. Thanks!
Here is the information the DC’s will need to know to refuse the receipt:
• Item: Saving Private Ryan BD
• DPCI: 058-37-0311
• Old Ship Window: 5/10-5/11 2010
• PO#: 6728318
• Quantity: 9,337 units
Thanks everyone…any issues, let us know.
**RDC’s only
Hi everyone,
Issue: Vendor Paramount has shipped some defective product that they want return to them as soon as possible. This title releases on 5/18. This issue is with the audio on the CD. This will not be handled as a recall but just a normal return to vendor.
Action: Here are the details below…please refuse this PO and send back to vendor. New product will be reshipping to replace this bad product. Thanks!
Here is the information the DC’s will need to know to refuse the receipt:
• Item: Saving Private Ryan BD
• DPCI: 058-37-0311
• Old Ship Window: 5/10-5/11 2010
• PO#: 6728318
• Quantity: 9,337 units
Thanks everyone…any issues, let us know.
#174
Re: Saving Private Ryan --> May 4th
Go to my post #128. I mentioned 3 parts of the movie that are supposed to have sync issues.
Last edited by Mr. Cinema; 05-11-10 at 12:23 PM.
#175
Re: Saving Private Ryan --> May 4th
The new version is ready on 5/18? I didn't know Target even carried SPR. I never saw it at any store and the website said it wasn't available in stores.



