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Warner launches "Red2Blu" trade-in program

Old 05-29-09, 08:53 AM
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Re: Warner launches "Red2Blu" trade-in program

I also received the email this morning. However, they just received my shipment last week. Problem is I have like 4 titles that are on back-order.
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Old 05-30-09, 09:15 AM
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Re: Warner launches "Red2Blu" trade-in program

it may have taken almost a month for my covers to get there, but my order was fulfilled within three days (and included the "pack in" version of 300]). the code for the buy 2 get 1 BD from warner came in the email sent when my covers were received and being processed.
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Old 06-01-09, 02:03 PM
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Re: Warner launches "Red2Blu" trade-in program

I received the "We got your covers!" email today.
I hope they ship soon, as I will be in Denver next week and the week after, so I'll be able to pick them up myself as opposed to getting a friend to ship them to Canada

Maybe, just maybe, all the backordered items have been received at WB.
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Old 06-01-09, 02:24 PM
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Re: Warner launches "Red2Blu" trade-in program

I just got my cover notification Thursday. Haven't heard anything further yet. Hoping those discs will get in the mail soon! Happy to see I'm not the only one who had a wait until receiving notification.
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Old 06-01-09, 09:00 PM
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Re: Warner launches "Red2Blu" trade-in program

My 25 blu's arrived this afternoon. No loose discs and all seem okay. Order originally mailed 4/22 (the day the promotion started), so nearly six weeks to completion.
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Old 06-01-09, 11:31 PM
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Re: Warner launches "Red2Blu" trade-in program

^did you have any of the known back-ordered items in your list?
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Old 06-02-09, 08:58 AM
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by SomethingMore View Post
^did you have any of the known back-ordered items in your list?
No. I have Casablanca to swap out, but didn't include it on the order and will wait till Warner Bros. drops the large box of extras.
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Old 06-02-09, 10:53 AM
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Re: Warner launches "Red2Blu" trade-in program

Just received a call back from a red2blu supervisor (I had emailed after receiving another, 'any day', now response) after asking why red2blu can't get Blu Rays that anybody in America, and probably the entire world, can readily buy almost anywhere?

I was told that Planet Earth and Casablanca will not be available for 2 or 3 weeks. When asked why they can't ship partial orders, she said they could but I would be charged the shipping charge for each order. I asked, at what point does red2blu start feeling a responsibility for the long delay and start shipping partial orders without charging additional shipping charges. She said she would look into seeing if she could waive the additional shipping charge and ship the other 22 disks in my order.

I am supposed to be waiting on a follow up email from her. I will post back the results...

Too bad we keep getting false information about getting more stock of Planet Earth and Casablanca coming 'any day now'. Of course, the supervisor could be wrong as well and these titles could be shipping tomorrow, or already even. I've lost faith in the information coming from red2blu.

Luck all,
George
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Old 06-02-09, 01:41 PM
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by tofferman View Post
My 25 blu's arrived this afternoon. No loose discs and all seem okay. Order originally mailed 4/22 (the day the promotion started), so nearly six weeks to completion.
Did they send you a shipping notice via email?
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Old 06-02-09, 02:00 PM
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Re: Warner launches "Red2Blu" trade-in program

It is weird how Planet Earth and Casablanca are "backordered", as I see billions of copies of these at each store I go to.
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Old 06-02-09, 02:53 PM
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by slop101 View Post
It is weird how Planet Earth and Casablanca are "backordered", as I see billions of copies of these at each store I go to.
Slightly related, but when I called to check the status of my order today, they offered a ship partial option, with Casablanca to be sent later. For an additional shipping charge, of course.
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Old 06-02-09, 02:55 PM
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Re: Warner launches "Red2Blu" trade-in program

Mailed my covers out on May 12-13 (don't remember the exact day), received my movies today. I ordered Ultimate Matrix, Batman Begins, and The Departed.

My brother mailed his cover out the same day as me, and got his Ultimate Matrix yesterday.

Both of ours were delivered by UPS, and we received email notifications that they were shipped out.
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Old 06-02-09, 04:21 PM
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by slop101 View Post
It is weird how Planet Earth and Casablanca are "backordered", as I see billions of copies of these at each store I go to.
I think the problem is that these expensive sets aren't made in large quantities. Most of what has been made has been sent to retailers, without a lot of backstock sitting around in Warner's warehouses. Then this program is announced and what stock they had disappeared rather quickly.
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Old 06-02-09, 06:00 PM
  #614  
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by Mr. Salty View Post
I think the problem is that these expensive sets aren't made in large quantities. Most of what has been made has been sent to retailers, without a lot of backstock sitting around in Warner's warehouses. Then this program is announced and what stock they had disappeared rather quickly.
That makes some sense, but what about those that sent their orders in the very first day (like I did)? I have not heard of ANYBODY getting Planet Earth or Casablanca. They must have had SOME stock. And, if they did run out fast, how come it is taking so long to replenish their stock. You would think that there would be at least a few reporting getting these titles eventually.

I'm guessing the person who called me today was not a supervisor as I never heard back from her as promised. She was the one who told me that they were not expecting ANY Planet Earth or Casablanca for two or three more weeks, her exact words...

Good idea but poor execution in my opinion. From not having enough stock to not getting emails out as explained in the promotion material, to not being able to replenish stock within a reasonable amount of time, just poorly executed from the get go.

Luck all,
George
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Old 06-03-09, 06:10 PM
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Re: Warner launches "Red2Blu" trade-in program

Just got notice that my order shipped. Here's what I had in case anyone wants to know the titles that are back in stock:

Batman Begins (BD) $4.95
300 (BD) $4.95
Last Samurai, The (BD) $4.95
Superman Returns (BD) (TrueHD Audio) $4.95
Superman, The Movie (BD) $4.95
Troy Director's Cut (BD) $4.95
Ultimate Matrix Collection, The (BD) $19.95
Harry Potter and the Chamber of Secrets (BD) $4.95
Harry Potter and the Goblet of Fire (BD) $4.95
Harry Potter and the Prisoner of Azkaban (BD) $4.95
Harry Potter and the Sorcerer's Stone (BD) $4.95
Subtotal 69.45
Tax 4.69
Shipping 6.95
Total 81.09

My copy of 300 was also the promotional version w/out UPC and I sent in just the paper sleeve of the Matrix Set.
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Old 06-03-09, 09:55 PM
  #616  
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Re: Warner launches "Red2Blu" trade-in program

My order shipped today too! Yay for Warner

titles:
Aviator, The (BD) $4.95
Batman Begins (BD) $4.95
Blade Runner: Complete Collector's Edition (BD) $14.95
Ocean's Eleven (2001), Twelve & Thirteen Giftset (BD) $9.95
Scanner Darkly, A (BD) $4.95
Tim Burton's Corpse Bride (BD) $4.95
Ultimate Matrix Collection, The (BD) $19.95
V for Vendetta (BD) $4.95
Training Day (BD) $4.95
Syriana (BD) $4.95
Swordfish (BD) $4.95
Searchers, The (BD) $4.95
Lethal Weapon (BD) $4.95
Lethal Weapon 2 (BD) $4.95
Last Samurai, The (BD) $4.95
I am Legend (BD) $4.95
Good Night and Good Luck (BD) $4.95
Departed, The (BD) $4.95
Bullitt (BD) $4.95
Battle of the Bulge (BD) $4.95
Assassination of Jesse James, The (BD) $4.95
Adventures of Robin Hood (BD) $4.95
300 (BD) $4.95
Blood Diamond (BD) $4.95
Blazing Saddles (BD) $4.95

---
Awesome that they shipped me Jesse James, even though I couldn't find my original HD-DVD cover
Edit: this is proof that you CAN use a Canadian CC, as long as you use a valid US Billing/Shipping address!
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Old 06-04-09, 11:36 AM
  #617  
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Re: Warner launches "Red2Blu" trade-in program

Has anybody created high quality scans of their covers that they'd like to share? I have a crappy scanner. I plan on scanning my covers this weekend so I can finally mail my order in. But I'd much rather print new covers from high quality scans, if I can find em.
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Old 06-04-09, 12:21 PM
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Re: Warner launches "Red2Blu" trade-in program

Originally Posted by kenbenobi View Post
Has anybody created high quality scans of their covers that they'd like to share? I have a crappy scanner. I plan on scanning my covers this weekend so I can finally mail my order in. But I'd much rather print new covers from high quality scans, if I can find em.
I saw a thread in the HDD forums that had a bunch of them posted, it may be in the HD DVD forum but I'm not sure.
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Old 06-04-09, 09:01 PM
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Re: Warner launches "Red2Blu" trade-in program

I sent my covers on May 26. They arrived in Howell, MI on May 28. They picked them up on June 2. I received UPS tracking that they shipped today and will arrive on June 8. Under two weeks turnaround so I pretty impressed.

Ant Bully, The (BD)
Batman Begins (BD)
Blood Diamond (BD)
Departed, The (BD)
Cowboys, The (BD)
Happy Feet (BD)
Rio Bravo (BD)
Polar Express (BD)
Searchers, The (BD)
Sopranos, The: Season 6 Part 1 (BD)
Sopranos, The: Season 6 Part 2 (BD)
Tim Burton's Corpse Bride (BD)
TMNT (BD)
Wyatt Earp (BD)
Ultimate Matrix Collection, The (BD)

Hopefully, Planet Earth and Casablanca will come back soon.
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Old 06-05-09, 08:59 AM
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Re: Warner launches "Red2Blu" trade-in program

STill waiting on Casablanca

Oh well....
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Old 06-05-09, 04:27 PM
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Re: Warner launches "Red2Blu" trade-in program

Received my shipment today...woohoo. All disks in perfect shape and accounted for. I'm pretty happy overall. Only a three week turn-around.
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Old 06-08-09, 03:12 PM
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Re: Warner launches "Red2Blu" trade-in program

I just talked to customer service because I had to change my shipping address. Since I sent in my order, I was contacted about a new job, applied for it, interviewed and was hired, so I'm moving to another state.

Anyway, the CSR said they still have no idea on how long it'll be before "Casablanca" will be available, but it could be another four to six weeks, as of June 8.
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Old 06-08-09, 05:49 PM
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Re: Warner launches "Red2Blu" trade-in program

I'm at 41 days since Warner's receipt of my covers; they've got one day left. And yes, Casablanca and Planet Earth are part of my order along with the Potter box. I'm not holding my breath!
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Old 06-08-09, 05:57 PM
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Re: Warner launches "Red2Blu" trade-in program

Damn, what's the deal with Casablanca?
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Old 06-08-09, 06:08 PM
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Re: Warner launches "Red2Blu" trade-in program

Still waiting on my Casablanca and Sopranos order. Guess that one is going to be a looooong wait.
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