"Slumdog Millionaire" Replacement Program Info.
04-03-09 | 06:43 PM
#76
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04-03-09 | 10:28 PM
#77
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From: Orange County, CA
Re: "Slumdog Millionaire" Replacement Program Info.
Hey... Just joined to talk about this. I bought my copy Tuesday, called them up Wednesday morning (had to be before 8am EST), got my replacement today (Friday) from some shipping dudes called DHL. Not too shabby, except....
I didn't get the "enclosed self-addressed envelope." I got three pieces of paper -- the letter posted above and two copies of some invoice -- but no envelope other than the bubbly one it came in. When I called Wednesday, I flat out asked if I had to send it back, and the dude said the DVD was "mine to do whatever I wanted with." I dunno... Guess I'm definitely keeping now.
Anybody else not get the return envelope?
And in a sort of unrelated note, how sad is the plastic case they're using for the DVD? I understand they're not using as much plastic which I guess means they're cutting down on costs and waste, but man, does it ever suck.
I didn't get the "enclosed self-addressed envelope." I got three pieces of paper -- the letter posted above and two copies of some invoice -- but no envelope other than the bubbly one it came in. When I called Wednesday, I flat out asked if I had to send it back, and the dude said the DVD was "mine to do whatever I wanted with." I dunno... Guess I'm definitely keeping now.
Anybody else not get the return envelope?
And in a sort of unrelated note, how sad is the plastic case they're using for the DVD? I understand they're not using as much plastic which I guess means they're cutting down on costs and waste, but man, does it ever suck.
04-03-09 | 11:21 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
Thanks to everyone for the info. My copy should be here tomorrow. Called, answered a few questions, 3 minute call.
04-04-09 | 10:23 AM
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Re: "Slumdog Millionaire" Replacement Program Info.
Some new questions they ask now:
Where did you purchase the DVD?
Starting with the 0, please tell me the full 14-digit UPC code on the top right hand corner of the back of the package.
On the back of the DVD case, there are two quotes. Can you name the newspapers that these came from?
On the bottom half of the DVD disc, there are 3 logos. Can you please identify these logos?
On the back of the DVD case, just below the "Special Features" section, there is a small white box between "14" and a "13". Can you tell me what the text in the white box says?
Where did you purchase the DVD?
Starting with the 0, please tell me the full 14-digit UPC code on the top right hand corner of the back of the package.
On the back of the DVD case, there are two quotes. Can you name the newspapers that these came from?
On the bottom half of the DVD disc, there are 3 logos. Can you please identify these logos?
On the back of the DVD case, just below the "Special Features" section, there is a small white box between "14" and a "13". Can you tell me what the text in the white box says?
TLK
04-04-09 | 11:20 AM
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Re: "Slumdog Millionaire" Replacement Program Info.
perhaps we shouldn't post the details on what they ask, so as to cut down on people that would, unfortunately, take advantage of this program without having purchased the DVD. perhaps edit posts? just consider...
04-04-09 | 11:33 AM
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Re: "Slumdog Millionaire" Replacement Program Info.
TLK
04-05-09 | 01:49 AM
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From: Orange County, CA
Re: "Slumdog Millionaire" Replacement Program Info.
But now they know what to go write down at the store. And also what color the writing is on the disk which they couldn't get from the store.
04-05-09 | 01:56 AM
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From: Orange County, CA
Re: "Slumdog Millionaire" Replacement Program Info.
No, you're calling it as you see it.
Selling the "defective" disc or giving it to someone would be a dick move. Tossing it in the trash rather than going to the trouble of mailing it back ... I don't see that that's a big deal. However, I also have no trouble being a dick to Fox.
Selling the "defective" disc or giving it to someone would be a dick move. Tossing it in the trash rather than going to the trouble of mailing it back ... I don't see that that's a big deal. However, I also have no trouble being a dick to Fox.
Sent mine back today with the provided envelope. Decided not to be a dick I guess.
04-06-09 | 02:10 AM
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Re: "Slumdog Millionaire" Replacement Program Info.
Haven't had a chance to pick up a copy yet but when I do and if it doesnt have the features I'll just order a replacement from FOX and then send them the one I bought at the store as that isn't any trouble and plus it's only fair considering they are being nice enough to send you the corrected discs.
04-06-09 | 02:14 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
so i got another replacement copy today!
this time sent via UPS (which was odd since first came USPS), same letter different date, and this time no return envelope.
pretty funny huh? would you guys keep or send it back?
this time sent via UPS (which was odd since first came USPS), same letter different date, and this time no return envelope.
pretty funny huh? would you guys keep or send it back?
04-06-09 | 02:52 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
Send it back...lets not give these companies reason to screw us over in the future. The royally screwed up, but it seems like they're handling it well.
04-06-09 | 05:53 PM
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From: Orange County, CA
Re: "Slumdog Millionaire" Replacement Program Info.
You shouldn't be responsible for shipping & handling. If it's really on your conscience, I'd call and ask them to send you a return label and they will probably send it or say to just keep it.
04-06-09 | 08:28 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
04-06-09 | 09:17 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
Yeah seriously I am not sending the original disk back. They are gonna send it to rental outlets and I feel I would be condoning and supporting this practice. No way in hell would I support through direct or indirect action this asinine practice. They can suck my balls.
04-06-09 | 09:42 PM
#93
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Re: "Slumdog Millionaire" Replacement Program Info.
So if I go out and purchase this tomorrow am I likely to have to go through the ordeal of calling for a replacement disc? Either way, glad to see they are handling the problem well and getting everyone replacements.
04-06-09 | 09:54 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
Yeah seriously I am not sending the original disk back. They are gonna send it to rental outlets and I feel I would be condoning and supporting this practice. No way in hell would I support through direct or indirect action this asinine practice. They can suck my balls.
04-06-09 | 11:18 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
Got my disc this morning...scratched up a bit, it skips and freezes every once in a while. Going to call Fox again...damnit.
04-06-09 | 11:32 PM
#96
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Re: "Slumdog Millionaire" Replacement Program Info.
i am wondering the same thing and would rather not go through the seemingly pain-minimized process. any word on another pressing with corrected disks?
04-07-09 | 12:07 PM
#98
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Re: "Slumdog Millionaire" Replacement Program Info.
yeah, that seems weird for some to get the right one and not others. what UPC # was yours and what .....?
i will say that the Walmart disc was different in one way...when i went to the 'Special Features' section it came up with the trailers. on the Target disc when you hit it, the disc shuts off and goes back to DVD Player screen.
i will say that the Walmart disc was different in one way...when i went to the 'Special Features' section it came up with the trailers. on the Target disc when you hit it, the disc shuts off and goes back to DVD Player screen.
04-07-09 | 02:38 PM
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04-07-09 | 02:40 PM
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Re: "Slumdog Millionaire" Replacement Program Info.
plus, everyone seems to already know what the problem was and there was another thread that discussed it in detail. this was just for the info of who to call.