Community
Search
DVD Clubs Discuss & Strategize about DVD Clubs like Columbia House

Missing shipment

Thread Tools
 
Search this Thread
 
Old 04-18-06 | 12:00 PM
  #1  
Thread Starter
Cool New Member
 
Joined: May 2002
Posts: 33
Likes: 0
Received 0 Likes on 0 Posts
From: Georgia
Missing shipment

Is anyone having trouble getting their dvds?I was approved on the 4th and it shipped on the 5th. Usually when I get a notice saying it shipped I get it by the end of the week.
Old 04-19-06 | 10:56 AM
  #2  
Thread Starter
Cool New Member
 
Joined: May 2002
Posts: 33
Likes: 0
Received 0 Likes on 0 Posts
From: Georgia
anybody?
Old 04-19-06 | 11:02 AM
  #3  
DVD Talk Ultimate Edition
 
Joined: Nov 2005
Posts: 4,769
Received 706 Likes on 456 Posts
From: Galt's Gulch
Very rarely have I had packages take longer than 10 days. I did have one a couple months ago take about 3 weeks though. CH's policy is you have to wait a month before they will ship a replacement though.
Old 04-19-06 | 03:41 PM
  #4  
DVD Talk Special Edition
 
Joined: May 2004
Posts: 1,869
Received 17 Likes on 13 Posts
From: Florida
I have a missing package also. It's a large order that was shipped on the 4th. I usually receive shipments from them within 3 or 4 days.
Old 04-20-06 | 02:09 AM
  #5  
Senior Member
 
Joined: Sep 2004
Posts: 438
Likes: 0
Received 0 Likes on 0 Posts
My shipment times have also been pretty consistent overall, but I have had a couple orders take close to three weeks before. CH usually ships Media Mail, which can really vary in delivery speed.
Old 04-21-06 | 09:47 PM
  #6  
Thread Starter
Cool New Member
 
Joined: May 2002
Posts: 33
Likes: 0
Received 0 Likes on 0 Posts
From: Georgia
Thanks for the quick replies. One last question. When they said my order shipped my balance still showed 0.00 but yesterday it updated to 12.89. Is it normal for the balance to be 0 for so long? I'm thinking maybe it didn't ship when they said.
Old 04-22-06 | 11:52 AM
  #7  
DVD Talk Gold Edition
 
Joined: Oct 2002
Posts: 2,134
Likes: 0
Received 0 Likes on 0 Posts
I have an outstanding shipment from March 22 that still hasn't arrived and CH won't return e mails or get back in touch with me.
Old 04-26-06 | 08:33 AM
  #8  
Dr. Henry Jones, Jr.'s Avatar
DVD Talk Limited Edition
 
Joined: Jun 2005
Posts: 6,750
Likes: 0
Received 0 Likes on 0 Posts
From: My Car
I have an outstanding order from Feburary 17 that says it is waiting credit approval. Maybe I should contact them.
Old 04-26-06 | 08:37 AM
  #9  
DVD Talk Special Edition
 
Joined: May 2004
Posts: 1,869
Received 17 Likes on 13 Posts
From: Florida
Mine was charged to my CC on April 2nd. Still nothing...
Old 04-26-06 | 01:40 PM
  #10  
Cool New Member
 
Joined: Dec 2005
Posts: 20
Likes: 0
Received 0 Likes on 0 Posts
From: Mesa AZ
I had a enrollment package not arrive after receving my fulliments but a call to a csr had the package on its way without a hassle. I'd say if its over a month call them and have it reshipped
Old 05-02-06 | 12:43 PM
  #11  
Thread Starter
Cool New Member
 
Joined: May 2002
Posts: 33
Likes: 0
Received 0 Likes on 0 Posts
From: Georgia
Thought I would post a update. It's been 4 weeks now and still nothing. So today I sent them a email. Hopefully I will finally get my dvds soon.
Old 05-07-06 | 06:45 PM
  #12  
DVD Talk Gold Edition
 
Joined: Oct 2002
Posts: 2,134
Likes: 0
Received 0 Likes on 0 Posts
I contacted them about my missing shipment and I rec'd a credit back.
Old 05-07-06 | 07:18 PM
  #13  
DVD Talk Special Edition
 
Joined: May 2004
Posts: 1,869
Received 17 Likes on 13 Posts
From: Florida
Originally Posted by reubs82
I contacted them about my missing shipment and I rec'd a credit back.
same here
Old 05-09-06 | 03:12 PM
  #14  
Senior Member
 
Joined: Jul 2001
Posts: 463
Likes: 0
Received 0 Likes on 0 Posts
From: Cali
My order was processed/shipped on 4/11 but still hasn't arrive. Trying to get them to send me a new shipment, but they said I had to wait till 5/15 to make sure that it is really lost. Oh well.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.