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Surprise Savings Coupon Details:

This coupon can be redeemed only once per customer per billing address at any Barnes & Noble retail store or online at BN.com.

This coupon is valid from October 27, 2011 and expires in stores October 31, 2011 at close of business, or for orders placed online, at 2:59 a.m. Eastern Time November 1, 2011, while supplies last.

This coupon entitles you to one of the following discounts: 10%, 15%, 20%, 30% or 50% off the one eligible item in your order. The discount will be applied to the most expensive eligible item in the order - not the entire purchase - and will be deducted after all other eligible discounts, including (if applicable) the standard Member discount, are applied.

To see which discount offer you qualify for, enter this coupon at checkout. No purchase is required. You may choose not to complete your transaction after seeing your discount and before paying.

Additional Rules Governing Use of this Coupon: This coupon is (i) not redeemable for cash or cash equivalents (including Gift Cards and online Gift Certificates); (ii) not valid on past purchases; (iii) not eligible for purchases of the following products and services: Barnes & Noble Memberships, Gift Cards, Gift Certificates, gift-wrapping, textbooks, video games, digital content (including but not limited to NOOK Books, magazines, and periodicals), NOOK(r) devices and their related accessories, other hardware and electronics, software, products available for pre-order, products from the Rosetta Stone Series, products available for in-store ship-to-home orders, or products marked as not eligible for "coupons or promotional discounts," (iv) not valid on purchases made from third parties accessible from the BN.com website (e.g., used books, PC and video games, etc.); (v) not valid at hp.bn.com (vi) not valid on applicable sales tax or shipping or handling expenses; (vii) may not be combined with any other coupon or promotional discount; and (viii) may not be combined with the Educator program discount. This coupon is not valid at Barnes & Noble College Bookstores or websites. Void where prohibited by law.

This offer is subject to change or discontinuation without notice; we will, however, honor properly placed orders with valid methods of payment with sufficient funds placed prior to such change or discontinuation. Barnes & Noble is not responsible for typographical or pictorial errors.

http://www.barnesandnoble.com/help/cds2.asp?PID=8121

Returning Items Bought from Barnes & Noble.com

Your packing slip provides specific return instructions and addresses — please refer to it for details.

Most Items
Returns are accepted within 14 days of the date that you received your order. Books, DVDs and CDs (in their original, unopened, shrink-wrapped condition), and Toys & Games can be mailed with the original packing slip to:

Barnes & Noble
Returns Department
1 Barnes & Noble Way
Monroe Township, NJ 08831

Please Note: NOOK returns are not accepted at the address above, and no refunds will be approved to NOOKs sent there. See our Returning NOOK details. Marketplace items are also not accepted at the above address. See "Marketplace Items" section below.

If you prefer, you may bring the item and your packing slip to any Barnes & Noble Bookstore within 14 days of receipt. Please call your local store for more details.

If you used PayPal to complete your order and want a refund to your PayPal account you must call 1-800-THE-BOOK (843-2665) and get a return authorization number for credit back to your PayPal account. If you return your nook to the store and have paid with PayPal, the store will give you a Barnes & Noble Gift Card or in-store credit. The store can not refund back to your PayPal account.