![]() |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Manzana
(Post 10616163)
I had extras of the 50% coupon and even a 30% off coupon, but the employee who did my preorder told me that I could only use 1 coupon one time ever. I said does the computer enforce that, and she said "no, I do". I'm always amazed at how some employees take it on themselves to be enforcers of rules beyond what their computer has. It was bad enough that she grilled me when and where I got the 50% off coupon and what made me think it was 50% off because I couldn't possibly know, so I used the friend excuse saying he told me he used the same code and got 50%.
In regards to Ship-to-Home pre-orders, I ordered Star Wars and Simpsons World from the customer service desk. They can process the Ship to Home order, and then you go up front to the regular registers to pay (and use the coupon). This way, I could use coupons in the media area, and then use more at the front registers, making my trip more worthwhile. I never even bothered to print the 30% off coupon. I used nothing but 50% coupons all weekend. I wanted to maximize my savings. If they woulda shut me down, I would have just moved on to the next store... |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Manzana
(Post 10616163)
I had extras of the 50% coupon and even a 30% off coupon, but the employee who did my preorder told me that I could only use 1 coupon one time ever. I said does the computer enforce that, and she said "no, I do". I'm always amazed at how some employees take it on themselves to be enforcers of rules beyond what their computer has. snip ...
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Manzana
(Post 10616163)
the employee who did my preorder told me that I could only use 1 coupon one time ever. I said does the computer enforce that, and she said "no, I do". I'm always amazed at how some employees take it on themselves to be enforcers of rules beyond what their computer has.
|
Re: Barnes And Noble Coupon Thread Part 2
I didn't mean to say that I was upset over not being allowed to use the 50% off coupon more than once that day. I said it was an unpleasant experience because I had to wait in line, she grilled me about the coupon, and then it took a while to complete the transaction (typing stuff into 1 computer and then moving to the register). I wasn't mean in any way to the employee when I asked if I could use a second copy of the same 50% off coupon on a second purchase and she said no because I know it says one per customer. Some employees at some stores will allow the same coupon on separate orders, others freak out and act like they want to call the cops on you just for asking. This employee was the latter. When she said no, I just said OK I wanted to be sure since I figured it wouldn't hurt to ask. I didn't know you could buy media stuff up front.
My main worry is that they'll cancel the preorder, and then I will be upset. If they don't, then it's OK. I will have gotten 1 thing at 50% off which is better than nothing but pales in comparison to many other people's stories using the 50% off coupon multiple times at multiple stores on multiple days combined by B2G1F. My B&N stores are at least 10 miles apart, so I can't (or shall I say won't) easily drive all over the place to get a single item at 50% off. Anyway, I'll say no more about this unless I get an order cancellation. |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Manzana
(Post 10616462)
I didn't mean to say that I was upset over not being allowed to use the 50% off coupon more than once that day. I said it was an unpleasant experience because I had to wait in line, she grilled me about the coupon, and then it took a while to complete the transaction (typing stuff into 1 computer and then moving to the register).
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by dino88
(Post 10615970)
I paid cash for my ship to home orders. Would they be able to cancel something that has already been paid for? I mean with a credit card purchase they would simply give you a refund on your card, but I'm not sure how they would go about refunding cash.
|
Re: Barnes And Noble Coupon Thread Part 2
Am I the only one going through coupon withdrawal right now??? I feel like I should be printing some out, and planning my next purchases...
I did find two unused coupons in my car this morning. I could have sworn I used every single one. I think a tear rolled down my cheek when I saw them... Not only are the 50% ones dead, but the $5 off $20 DVD and $5 off $10 CD have strolled into the sunset, probably never to be seen again... |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by sleepyhead55
(Post 10616607)
I asked the CSR about this the other day when I was placing my order in store and they said I would get back store credit. That didn't bother me too much since I'll probably spend on whenever they have their Criterion sale again. So you'll probably get back bn store credit if you used cash and the order gets cancelled.
|
Re: Barnes And Noble Coupon Thread Part 2
Kenbenobi, what ever happened with that canceled order? Was customer service able to fix the issue?
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by kenbenobi
(Post 10616771)
Am I the only one going through coupon withdrawal right now??? I feel like I should be printing some out, and planning my next purchases...
I did find two unused coupons in my car this morning. I could have sworn I used every single one. I think a tear rolled down my cheek when I saw them... Not only are the 50% ones dead, but the $5 off $20 DVD and $5 off $10 CD have strolled into the sunset, probably never to be seen again... |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by dino88
(Post 10616809)
Kenbenobi, what ever happened with that canceled order? Was customer service able to fix the issue?
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by jwstl
(Post 10616825)
Not only am I suffering from coupon withdrawal, I'm also suffering buyer's remorse. "Did I really need to spend that much" and "why didn't I use more coupons" thoughts are competing for attention in my brain.
|
Re: Barnes And Noble Coupon Thread Part 2
Here's what happened to me the first time I used the member 50% off coupon, on Sunday. The cashier looked at it for a minute, literally. He told me he couldn't figure out what to do with it since it didn't list what % off the coupons value was, so he tried to call a manager but said they were busy. I suggested that most coupons work by scanning them and letting the computer do the work. So what does he do, he says lets try 30% and somehow enters a % discount, so my $22 items cost me $14, which honestly doesn't seem right as a 40% discount either, 10% member was applied too.
A few hours later I use the same 50% off member coupon at a different location expecting problems, however this time the cashier knew what they were doing so my $19 item cost me about $8.50. Overall I think this wasn't the brightest coupon idea in the world, the only good part was the 50%. The unstated value seems like a way to avoid giving the 50% off, which partly backfired for them anyway since the internet exists now. So, I'll see if any good borders coupons show up and possibly return my first item. |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Mr. Reindeer
(Post 10616844)
So what does he do, he says lets try 30% and somehow enters a % discount, so my $22 items cost me $14, which honestly doesn't seem right as a 40% discount either, 10% member was applied too.
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Mr. Reindeer
(Post 10616844)
Overall I think this wasn't the brightest coupon idea in the world, the only good part was the 50%. The unstated value seems like a way to avoid giving the 50% off, which partly backfired for them anyway since the internet exists now.
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by BuckNaked2k
(Post 10616988)
Wait until the B&N higher-ups see the figures on what % of the coupons remitted were 50% off!
|
Re: Barnes And Noble Coupon Thread Part 2
I had an annoying experience this weekend. I happened to be visiting a friend of mine in Milwaukee and we stopped by a B&N there. I checked out at the main register with a book and tried to use my coupon. She scanned my member card first then looked at the coupon and made some grunting noise. She this won't scan, dug a coupon out of the garbage, scanned it and said "looks like you're getting 15% off". Then she tore up mine and threw it away.
I only used the two 50% coupons once each at the store in my area. There was quite a line behind me so I didn't put up much of a stink. I'll shoot an email to b&n.com and return the item tomorrow. |
Re: Barnes And Noble Coupon Thread Part 2
I made one more trip since I was in the area and got two more b2g1 orders:
Hamlet Exorcist Scot Pilgrim Robinson Crusoe on Mars Machete Jack Goes Boating All blu for ~$63 |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Toddarino
(Post 10617050)
I had an annoying experience this weekend. I happened to be visiting a friend of mine in Milwaukee and we stopped by a B&N there. I checked out at the main register with a book and tried to use my coupon. She scanned my member card first then looked at the coupon and made some grunting noise. She this won't scan, dug a coupon out of the garbage, scanned it and said "looks like you're getting 15% off". Then she tore up mine and threw it away.
I only used the two 50% coupons once each at the store in my area. There was quite a line behind me so I didn't put up much of a stink. I'll shoot an email to b&n.com and return the item tomorrow. Too funny. I used a non-member 50% off on Saturday and my wife went buy on Sunday with the same coupon. The lady said 'this won't scan' and pulled one up that she had sitting by her and scanned that for 15% off. My wife asked if she could try her actual coupon again because it could be higher (as 15% off was near the bottom the available discounts) and the lady said, 'you couldn't possibly know if its higher or not.' So she didn't get the item. Strange.... its like bringing a lottery ticket into a gas station and the guy says he can't read it so he pulls a loser out of the trash and scans that and says 'sorry you lost.' Or maybe its nothing like that at all. It was something we didn't need anyway, just wanted it because it was 50% off. These coupons are like the Kohl's 30% that come in the mail...........when they come, its just like a bill. I'm perfectly happy and content, then I get one of those and go to Kohl's and suddenly I need all this stuff. Since I lack will power, I'm very vulnerable to marketing. |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by BuckNaked2k
(Post 10616988)
Wait until the B&N higher-ups see the figures on what % of the coupons remitted were 50% off!
|
Re: Barnes And Noble Coupon Thread Part 2
I just got a cancellation email for Weeds S6 now. Grrrr... This is actually from the same order as Let Me In, which received the cancel email yesterday. So now 2 of the 3 items in that order have received a cancel notice... Only my Simpsons World has shipped, but obviously that wasn't a pre-order. I still have 6 more Ship To Home pre-order items ordered besides the two which may or may not have been canceled...
EDIT: So I called, AGAIN. This time they gave me a reference number. I guess I'll find out tomorrow whether or not Let Me In ships. Weeds doesn't come out for 3 weeks, so lord knows what could happen by then. Videodrome is the 3rd title in the order. Obviously not a pre-order, but it isn't in stock right now, so it might as well be. |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by Toddarino
(Post 10617050)
I had an annoying experience this weekend. I happened to be visiting a friend of mine in Milwaukee and we stopped by a B&N there. I checked out at the main register with a book and tried to use my coupon. She scanned my member card first then looked at the coupon and made some grunting noise. She this won't scan, dug a coupon out of the garbage, scanned it and said "looks like you're getting 15% off". Then she tore up mine and threw it away.
I only used the two 50% coupons once each at the store in my area. There was quite a line behind me so I didn't put up much of a stink. I'll shoot an email to b&n.com and return the item tomorrow. |
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by ctyankee
(Post 10617235)
That's only if they are smart enough to check the total revenue discounted by coupon use and then what that was as a percent of applicable sales and do a postmortem on that.
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by LostFan
(Post 10617233)
These coupons are like the Kohl's 30% that come in the mail...........when they come, its just like a bill. I'm perfectly happy and content, then I get one of those and go to Kohl's and suddenly I need all this stuff.
|
Re: Barnes And Noble Coupon Thread Part 2
Originally Posted by kenbenobi
(Post 10617369)
Which store? I went to 3 of the 4 in the area... As for emailing bn.com, you won't receive a response. They truly won't care...
|
| All times are GMT -5. The time now is 09:55 AM. |
Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.