Go Back  DVD Talk Forum > Shopping Discussions > DVD Bargains
Reload this Page >

Amazon.com misprice on The Bretts

Community
Search
DVD Bargains Post and Discuss DVD Related Bargains including DVD Clubs

Amazon.com misprice on The Bretts

Thread Tools
 
Search this Thread
 
Old 09-22-04 | 02:09 PM
  #51  
DVD Talk Hall of Fame
 
Joined: Dec 1999
Posts: 9,464
Likes: 0
Received 1 Like on 1 Post
From: Formerly known as (ahem) "LASERMOVIES"/California
Yep, it looks like Amazon finally caught the mistake. I expect all orders will be cancelled eventually. Maybe a few orders would get through if they had any in stock.
Old 09-22-04 | 02:50 PM
  #52  
A-aron's Avatar
DVD Talk Limited Edition
 
Joined: Apr 2002
Posts: 5,719
Likes: 0
Received 1 Like on 1 Post
From: Formerly known as achau9598 - Baltimore, MD
what is Amazon's history on pricing mistakes?
Old 09-22-04 | 03:02 PM
  #53  
DVD Talk Ultimate Edition
 
Joined: Nov 2002
Posts: 4,289
Received 2 Likes on 2 Posts
From: Jobland
Originally posted by achau9598
what is Amazon's history on pricing mistakes?
The only one that went through for me was Dick Van Dyke Season 1 for $19.99. Cancelled was a season of Friends a few weeks ago, some classic films boxed set maybe 6 months ago, and maybe something else.
Old 09-22-04 | 03:05 PM
  #54  
DVD Talk Legend
 
Joined: Mar 2003
Posts: 10,795
Likes: 0
Received 0 Likes on 0 Posts
From: Lyon Estates
pre-orders, I believe they cancel, but they seem to honor (for the most part) price mistakes for already released items
Old 09-22-04 | 04:53 PM
  #55  
Senior Member
 
Joined: Sep 2004
Posts: 520
Likes: 0
Received 0 Likes on 0 Posts
From: Clemson, SC
in my experience amazon has always honored their mistakes. i've never ordered any dvds that were mispriced, but i have ordered lots of other items.....things that should have been marked for 120 and were just marked 20....they always just send everything out. i haven't even had to call to argue for it....i hope that this will be the same way!
Old 09-22-04 | 04:59 PM
  #56  
Member
 
Joined: Jan 2000
Posts: 61
Likes: 0
Received 0 Likes on 0 Posts
Amazon never honors their mistakes. At least that is the way it works for me!!!
Old 09-22-04 | 05:15 PM
  #57  
Thread Starter
New Member
 
Joined: Aug 2003
Posts: 20
Likes: 0
Received 0 Likes on 0 Posts
From: Belleville, NJ, USA
Uh-oh. I've just checked the status of my order, and The Bretts has disappeared! No e-mail notification or anything. The three books I added to the order to break the $25 mark are still on my order, estimated shipping date September 28. Wonder what'll happen next?

FWIW I have had two amazon price mistakes honored, but one of them was on amazon.co.uk, where I got I, Cladius in R2 for less than half-price, and the other was amazon.ca, when they had the last set of Danger Man (aka Secret Agent) listed for pre-order for Can$20.99 for three discs. List price for this is US$60.
Old 09-22-04 | 05:18 PM
  #58  
Brent L's Avatar
DVD Talk Legend
 
Joined: Jun 2003
Posts: 13,617
Likes: 0
Received 2 Likes on 2 Posts
From: Upstate, SC
I didn't get an email either. When I logged in to view my order, I saw this.

Important Messages
This order has been canceled.

Go to Your Account.
Old 09-22-04 | 05:35 PM
  #59  
A-aron's Avatar
DVD Talk Limited Edition
 
Joined: Apr 2002
Posts: 5,719
Likes: 0
Received 1 Like on 1 Post
From: Formerly known as achau9598 - Baltimore, MD
My order has vanished as well
Old 09-22-04 | 05:47 PM
  #60  
Senior Member
 
Joined: May 2004
Posts: 321
Likes: 0
Received 0 Likes on 0 Posts
Mine's still there. Finger's crossed...
Old 09-22-04 | 05:57 PM
  #61  
Brent L's Avatar
DVD Talk Legend
 
Joined: Jun 2003
Posts: 13,617
Likes: 0
Received 2 Likes on 2 Posts
From: Upstate, SC
I got an email just now finally.

Greetings from Amazon.com.

We regret to inform you that an error caused "The Bretts" to be
displayed at an incorrect price.

In accordance with our posted policies on pricing, we are unable to
offer this item for the incorrectly posted price. Therefore, we have
cancelled your order for this item. Please accept our apologies for
the delay in our notification.

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however, verify
prices as part of our shipping procedures. If we discover that an
item's correct price is higher than our stated price, we will, at our
discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. This policy is
posted in the Help section and is accessible through numerous other
areas of our web site.

We apologize for any inconvenience this may cause.

We value your business and hope that you will give us a chance to
serve you again in the future.

Sincerely,

Customer Service Department
Amazon.com
Old 09-22-04 | 05:58 PM
  #62  
Senior Member
 
Joined: Jun 2003
Posts: 875
Likes: 0
Received 1 Like on 1 Post
From: VA
Just got the same e-mail. Oh well... I was going to sell it anyway.
Old 09-22-04 | 06:00 PM
  #63  
Banned
 
Joined: Jan 2000
Posts: 22,995
Likes: 0
Received 0 Likes on 0 Posts
From: Democratik People's Republik of Kalifornia
I wasted 2 minutes of my life ordering this.....
Old 09-22-04 | 06:10 PM
  #64  
DVD Talk Special Edition
 
Joined: Apr 1999
Posts: 1,791
Likes: 0
Received 0 Likes on 0 Posts
From: Lunenburg, MA (USA)
I just got an email from Amazon too

- Brett
Old 09-22-04 | 06:23 PM
  #65  
DVD Talk Special Edition
 
Joined: Jun 2002
Posts: 1,690
Likes: 0
Received 0 Likes on 0 Posts
From: Pacific NW
Just got the same email, i'm now 0 for 2 on getting in on deals like this.
Old 09-22-04 | 06:25 PM
  #66  
DVD Talk Hall of Fame
 
Joined: Dec 1999
Posts: 9,464
Likes: 0
Received 1 Like on 1 Post
From: Formerly known as (ahem) "LASERMOVIES"/California
Originally posted by Chris-in-NJ
Uh-oh. I've just checked the status of my order, and The Bretts has disappeared! No e-mail notification or anything. The three books I added to the order to break the $25 mark are still on my order, estimated shipping date September 28. Wonder what'll happen next?
You better cancel the rest of the order unless you want the books. But otherwise Amazon most likely will ship the remaining portion for free if you decide to keep it open.
Old 09-22-04 | 07:28 PM
  #67  
DVD Talk Platinum Edition
 
Joined: Sep 2000
Posts: 3,380
Likes: 0
Received 0 Likes on 0 Posts
How many days did it take amazon to figure out that something was wrong? Like 5 or so? How long did it take Circuit City to figure out something was wrong with their recent pricing error? Like 4 hours?
Amazon even has their public "sales rank" while circuit city doesn't have anything like that to alert people that something is selling at abnormally high volumes.

Amazon either is counting on people ordering multiple items, or they are insanely incompetent.
Old 09-22-04 | 07:52 PM
  #68  
Thread Starter
New Member
 
Joined: Aug 2003
Posts: 20
Likes: 0
Received 0 Likes on 0 Posts
From: Belleville, NJ, USA
I got the e-mail as well, and what's more, there's no option to cancel the order for the three books, for which shipping will be $5.97. Needless to say, I've sent them an e-mail complaining for not even offering me the option to cancel. As the one who first posted about this, I suppose I feel a bit cheated, but never mind, I've got loads of British stuff to keep me busy, and quite a bit more coming from amazon.co.uk :-)
Old 09-22-04 | 10:34 PM
  #69  
Senior Member
 
Joined: Mar 2004
Posts: 289
Likes: 0
Received 0 Likes on 0 Posts
From: Left Coast
My order is still there also. They shipped the filler though. No email other than the notice of shipment.
Old 09-22-04 | 11:45 PM
  #70  
jpdude's Avatar
DVD Talk Special Edition
 
Joined: Jul 2004
Posts: 1,127
Likes: 0
Received 0 Likes on 0 Posts
From: Madisonville, KY
I still think that no matter what the misprint is in a situation like this from an online retailer, they should always honor it until they fix it, but that's just me. I know that if I'm in a B&M retail store and see something priced wrong, 99% of the time they'll honor the price and then make the necessary correction, to me that's just good business and customer service.
Old 09-23-04 | 12:10 AM
  #71  
DVD Talk Special Edition
 
Joined: Jun 2003
Posts: 1,340
Likes: 0
Received 0 Likes on 0 Posts
From: Seattle
Still there for me...
Shipping estimate: September 27, 2004 - September 28, 2004
Delivery estimate: September 29, 2004 - October 2, 2004
We shall see....
Old 09-23-04 | 12:43 AM
  #72  
Member
 
Joined: Feb 2004
Posts: 117
Likes: 0
Received 0 Likes on 0 Posts
Greetings from Amazon.com.

We regret to inform you that an error caused "The Bretts" to be
displayed at an incorrect price.
Old 09-23-04 | 08:58 AM
  #73  
DVD Talk Legend
 
Joined: Mar 2003
Posts: 10,795
Likes: 0
Received 0 Likes on 0 Posts
From: Lyon Estates
shit salad! I was actually looking forward to watching it. Oh well. Another deal that didn't work for me.
Old 09-23-04 | 09:08 AM
  #74  
DVD Talk Special Edition
 
Joined: May 2003
Posts: 1,150
Likes: 0
Received 0 Likes on 0 Posts
From: Baltimore, MD
Still there... Fingers crossed...
Old 09-23-04 | 09:08 AM
  #75  
Member
 
Joined: Oct 2002
Posts: 59
Likes: 0
Received 0 Likes on 0 Posts
From: over there
Cancelled here as well. (my) Rule of thumb: NEVER order a book or something you really don't want to get free shipping on an Amazon mis-price...I haven't had good luck cancelling the add-on that gets me over the hump.


Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.