My name is xxx, and I am a Game Specialist here with EA. Firstly, I would like to thank you for your email regarding the issue you have been experiencing with The Simpsons: Tapped Out and apologies for the delay in getting back to you on this. I have tried to log into your account and have encountered the same issues, it crashed back to the home screen of my tablet after I had put in the log in details. I therefore reset your account back the the 3rd December before the issue occurred. I therefore reset your account back the the 3rd December before the issue occurred. I then re logged in and everything was fine. I was able to stroll around your Springfield and may I add that is a very nice town, such a hive of activity. I also popped some spare donuts onto your account (30 of them), so hop into your game and have fun spending them :-) I am so sorry for the inconvenience that you experienced and I really hope that you can continue playing and enjoy all the treats that the game has to offer. I will resolve this case but if you need to reply to me it will reopen automatically and come directly into my inbox so that I can respond quickly. Happy gaming and don't let Homer eat too many Donuts, he's looking a little portly :-)