GameStop is Vile and Disgusting Part XXVII
11-17-09, 01:21 PM
#276
gamer for life
Re: GameStop is Vile and Disgusting Part XXVII
How many times have you gone to a Gamestop looking for a new release and have them tell you they only have copies for pre-orders? This happens to me almost every time. Now if they aren't selling copies to walk in customers what business are they losing to stores that sell it early?
I try not to go into gamestop myself anyway. Even their buy 2 get 1 sales usually suck ass when you do the math. The only thing I have of theirs is an edge card, and that is to get the magazine...which I would pay 15 bucks a year for anyway.
11-17-09, 01:28 PM
#277
Video Game Talk Reviewer
Join Date: Dec 1999
Location: Formerly known as "Vryce"/Detroit, Michigan
Posts: 13,856
Likes: 0
Received 1 Like
on
1 Post
Re: GameStop is Vile and Disgusting Part XXVII
I am lucky in that the local GameStop I deal with has pretty friendly employees and a good manager that actually recognizes me and comments on how often I am in the store and do business there.
The only issue I have with GameStop is their open one or two copies to have display cases and then still want to sell the game as new. The one time I dealt with that I asked "so, you are saying this game is new.. even though it is opened. Yes, was their response. So, I asked what happens if I walk out the store and then come back in today or another day and want to return it for a full refund? The employee said, we could not return it because the game is opened. You'd have to do a trade-in and receive whatever the current trade-in value is."
That almost made my head aspolode... So.. they can sell me an opened game as new.. but if I want to return that opened game with a receipt showing a new game purchase, they won't do it and will only trade it in?
The only issue I have with GameStop is their open one or two copies to have display cases and then still want to sell the game as new. The one time I dealt with that I asked "so, you are saying this game is new.. even though it is opened. Yes, was their response. So, I asked what happens if I walk out the store and then come back in today or another day and want to return it for a full refund? The employee said, we could not return it because the game is opened. You'd have to do a trade-in and receive whatever the current trade-in value is."
That almost made my head aspolode... So.. they can sell me an opened game as new.. but if I want to return that opened game with a receipt showing a new game purchase, they won't do it and will only trade it in?
11-17-09, 01:47 PM
#280
DVD Talk Limited Edition
Join Date: Mar 2002
Location: Marion, IA
Posts: 5,008
Likes: 0
Received 0 Likes
on
0 Posts
Re: GameStop is Vile and Disgusting Part XXVII
Believe me, not that I'm trying to defend Gamestop here. You kind of have to remove anything other than the fact that they are competing businesses. In fact I thought they pretty much admitted to selling MW2 early as well at the corporate level because other stores were doing it. They should be penalized in this situation as well without question. The whole thing is ridiculous and actually just paints Activision to look like a bunch of pussies if they completely ignore Gamestop by letting them do whatever they want.
Last edited by superfro; 11-17-09 at 01:57 PM.
11-17-09, 01:49 PM
#281
DVD Talk Legend & 2021 TOTY Winner
Re: GameStop is Vile and Disgusting Part XXVII
I am lucky in that the local GameStop I deal with has pretty friendly employees and a good manager that actually recognizes me and comments on how often I am in the store and do business there.
The only issue I have with GameStop is their open one or two copies to have display cases and then still want to sell the game as new. The one time I dealt with that I asked "so, you are saying this game is new.. even though it is opened. Yes, was their response. So, I asked what happens if I walk out the store and then come back in today or another day and want to return it for a full refund? The employee said, we could not return it because the game is opened. You'd have to do a trade-in and receive whatever the current trade-in value is."
That almost made my head aspolode... So.. they can sell me an opened game as new.. but if I want to return that opened game with a receipt showing a new game purchase, they won't do it and will only trade it in?
The only issue I have with GameStop is their open one or two copies to have display cases and then still want to sell the game as new. The one time I dealt with that I asked "so, you are saying this game is new.. even though it is opened. Yes, was their response. So, I asked what happens if I walk out the store and then come back in today or another day and want to return it for a full refund? The employee said, we could not return it because the game is opened. You'd have to do a trade-in and receive whatever the current trade-in value is."
That almost made my head aspolode... So.. they can sell me an opened game as new.. but if I want to return that opened game with a receipt showing a new game purchase, they won't do it and will only trade it in?
11-17-09, 01:52 PM
#282
Video Game Talk Reviewer
Join Date: Dec 1999
Location: Formerly known as "Vryce"/Detroit, Michigan
Posts: 13,856
Likes: 0
Received 1 Like
on
1 Post
Re: GameStop is Vile and Disgusting Part XXVII
It was about 5 years ago or so that the incident happened. I did not buy the game after they tried to sell me a open copy as a new game.
Luckily anytime I wanted a new game and went to GameStop, they always had factory sealed copies.
11-17-09, 02:07 PM
#284
DVD Talk Hero
Re: GameStop is Vile and Disgusting Part XXVII
And what stops them from selling a used game as that "opened store copy?" Or stops them from taking that copy home and playing it?
11-17-09, 02:28 PM
#285
DVD Talk Limited Edition
Join Date: Mar 2002
Location: Marion, IA
Posts: 5,008
Likes: 0
Received 0 Likes
on
0 Posts
11-17-09, 02:41 PM
#286
DVD Talk Special Edition
Join Date: May 2007
Posts: 1,023
Likes: 0
Received 0 Likes
on
0 Posts
11-17-09, 03:18 PM
#288
Banned
Re: GameStop is Vile and Disgusting Part XXVII
Has anyone complained to Better Business Bureau or any other consumer protection agency about Gamestop selling opened games as new? To me that would be the way for the Mom n Pop store to counterattack to the snitch ass bitches that Gamestop has become. If Gamestop had snitch on a Wal-Mart, Target, Toys R Us that would have been another thing, since all those retailers are in the same level of competition, but the Mom n Pop is just a small business. Them selling 20 games before street date doesn't make a difference in Gamestop operations or revenue at all.
11-17-09, 03:24 PM
#289
DVD Talk Hero
11-17-09, 04:04 PM
#292
DVD Talk Hero
Re: GameStop is Vile and Disgusting Part XXVII
11-17-09, 04:10 PM
#293
DVD Talk Legend
Re: GameStop is Vile and Disgusting Part XXVII
I think the answer would be that if you are going to purchase something from them, ask for a copy that is "factory sealed".
11-17-09, 04:19 PM
#294
DVD Talk Hero
11-17-09, 04:20 PM
#295
Moderator
Re: GameStop is Vile and Disgusting Part XXVII
Originally Posted by BBB
Number of complaints processed by the BBB
in the last 36 months: 283
in the last 12 months: 157
Complaints Concerned:
Selling Practices (59 complaints)
56 Resolved
1 Unresolved
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Advertising Issues (56 complaints)
56 Resolved
Service Issues (28 complaints)
24 Resolved
2 Company made every reasonable effort to resolve
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Customer Service Issues (3 complaints)
2 Resolved
1 Company did not respond
Credit or Billing Disputes (22 complaints)
22 Resolved
Delivery Issues (25 complaints)
24 Resolved
1 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Refund Practices (22 complaints)
18 Resolved
3 Company made every reasonable effort to resolve
1 Company did not respond
Product Quality (63 complaints)
61 Resolved
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Contract Disputes (1 complaints)
1 Resolved
Guarantee or Warranty Issues (3 complaints)
3 Resolved
Repair Issues (1 complaints)
1 Resolved
in the last 36 months: 283
in the last 12 months: 157
Complaints Concerned:
Selling Practices (59 complaints)
56 Resolved
1 Unresolved
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Advertising Issues (56 complaints)
56 Resolved
Service Issues (28 complaints)
24 Resolved
2 Company made every reasonable effort to resolve
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Customer Service Issues (3 complaints)
2 Resolved
1 Company did not respond
Credit or Billing Disputes (22 complaints)
22 Resolved
Delivery Issues (25 complaints)
24 Resolved
1 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Refund Practices (22 complaints)
18 Resolved
3 Company made every reasonable effort to resolve
1 Company did not respond
Product Quality (63 complaints)
61 Resolved
2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute
Contract Disputes (1 complaints)
1 Resolved
Guarantee or Warranty Issues (3 complaints)
3 Resolved
Repair Issues (1 complaints)
1 Resolved
11-22-09, 08:29 AM
#296
DVD Talk Limited Edition
Join Date: Feb 2001
Location: So Cal
Posts: 7,071
Likes: 0
Received 0 Likes
on
0 Posts
Re: GameStop is Vile and Disgusting Part XXVII
Yeah, but what are you going to do. It's not like EB, Funcoland, or Babbages were ever decent videogame retailers. I remember them keeping 1, maybe 2 copies of most games in stock, so unless it was a huge seller like Madden or a Mario game, you were probably never going to be able to buy it. They weren't very efficient with store shelf space either. And considering how badly mangled old boxes used to get... if you were a collector, opened games being sold as new is a minor infraction. And that practice has been done for years by tons of retailers. They open them to put security tags in them. I remember almost all the SNES games I used to buy were tagged on the inside.
11-22-09, 08:30 AM
#297
DVD Talk Limited Edition
Join Date: Feb 2001
Location: So Cal
Posts: 7,071
Likes: 0
Received 0 Likes
on
0 Posts
Re: GameStop is Vile and Disgusting Part XXVII
My favorite videogame retailers right now are Sears, Kmart, and Frys. They have a real respect for the product. Well, maybe not frys. I hate how they use zip cords on everything.
11-22-09, 09:57 AM
#298
DVD Talk Gold Edition
Join Date: Jan 2001
Location: Green Acres
Posts: 2,050
Likes: 0
Received 0 Likes
on
0 Posts
11-22-09, 10:22 AM
#299
Senior Member
Join Date: Aug 2002
Posts: 870
Likes: 0
Received 0 Likes
on
0 Posts
Re: GameStop is Vile and Disgusting Part XXVII
Yeah, but what are you going to do. It's not like EB, Funcoland, or Babbages were ever decent videogame retailers. I remember them keeping 1, maybe 2 copies of most games in stock, so unless it was a huge seller like Madden or a Mario game, you were probably never going to be able to buy it.
11-22-09, 10:30 AM
#300
DVD Talk Hero
Re: GameStop is Vile and Disgusting Part XXVII
^ ditto.
Pretty much when the competition between the smaller video game boutiques dried up and GS was the only one left was when they also just happened to turn to shit.
Pretty much when the competition between the smaller video game boutiques dried up and GS was the only one left was when they also just happened to turn to shit.