My 360 died
#1
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DVD Talk Platinum Edition
My 360 died
red 3 ring of death last Thrusday.
I called MS and they are sending me a box. I'm having some serious withdrawal too. I picked up Halo 3, Blue Dragon, Orange Box and Overlord last week. Plus Puzzle Quest on XBL.
I just wanted to share my woe. Enjoy your 360 while you can, you never know when it will just crap out on you.
I called MS and they are sending me a box. I'm having some serious withdrawal too. I picked up Halo 3, Blue Dragon, Orange Box and Overlord last week. Plus Puzzle Quest on XBL.
I just wanted to share my woe. Enjoy your 360 while you can, you never know when it will just crap out on you.

#2
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#3
DVD Talk Limited Edition
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From: Home of the 2009 Stanley Cup & Vince Lombardi trophy!!!
I bought mine in March of 06 at Walmart and I didn't get any kind of warranty. I've been having problems with it for the past 8 months or so not loading games, freezing, etc... The day H3 came out I couldn't get the damn game to play. I took my 360 back to Walmart, with receipt from 18 months ago, and they gave me the Halo 3 360 even up. I haven't had one single problem with this machine yet. God Bless Walmart!!
#4
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From: Texas
I can feel your pain squidget. I just ordered Guitar Hero 3 and am playing through Gears of War and of course my Madden '08 which I can never seem to put down.
I've had mine since the first of July. Everything worked great. Until about three days ago. All of the sudden my games started freezine up on me and at times I get the three lights like shown above. If I turn my machine off, sometimes it will freeze again with no red lights, sometimes I get the red lights, and lot's of times I can get the game to play again.
Does this mean I'm pretty much going to suffer the same doomed fate as my fellow 360 addicts?? I've never had this problem. I've always been lucky with my systems. Do you have to constantly get the red lights before Microsoft will fix it??
I've had mine since the first of July. Everything worked great. Until about three days ago. All of the sudden my games started freezine up on me and at times I get the three lights like shown above. If I turn my machine off, sometimes it will freeze again with no red lights, sometimes I get the red lights, and lot's of times I can get the game to play again.
Does this mean I'm pretty much going to suffer the same doomed fate as my fellow 360 addicts?? I've never had this problem. I've always been lucky with my systems. Do you have to constantly get the red lights before Microsoft will fix it??
#5
Thread Starter
DVD Talk Platinum Edition
Originally Posted by danegger
I can feel your pain squidget. I just ordered Guitar Hero 3 and am playing through Gears of War and of course my Madden '08 which I can never seem to put down.
I've had mine since the first of July. Everything worked great. Until about three days ago. All of the sudden my games started freezine up on me and at times I get the three lights like shown above. If I turn my machine off, sometimes it will freeze again with no red lights, sometimes I get the red lights, and lot's of times I can get the game to play again.
Does this mean I'm pretty much going to suffer the same doomed fate as my fellow 360 addicts?? I've never had this problem. I've always been lucky with my systems. Do you have to constantly get the red lights before Microsoft will fix it??
I've had mine since the first of July. Everything worked great. Until about three days ago. All of the sudden my games started freezine up on me and at times I get the three lights like shown above. If I turn my machine off, sometimes it will freeze again with no red lights, sometimes I get the red lights, and lot's of times I can get the game to play again.
Does this mean I'm pretty much going to suffer the same doomed fate as my fellow 360 addicts?? I've never had this problem. I've always been lucky with my systems. Do you have to constantly get the red lights before Microsoft will fix it??
#7
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DVD Talk Platinum Edition
Originally Posted by Xbox69
The 2006 date is correct? It's not a launch unit?
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From: Gateway Cities/Harbor Region
Originally Posted by Eric D.
Welcome to the club. I'm on my 3rd 360 already.
Same here.
#16
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DVD Talk Platinum Edition
Originally Posted by BeanDip0001
mine is going back in now it will be the 7th one
#17
DVD Talk Legend
Originally Posted by squidget
Seven? Holy crap! I was hoping this would be my first and last replacement unit. Rumor has it the units they replace you with are the newer ones with better parts/ventilation blah blah blah. Is this not true?
#18
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Originally Posted by BeanDip0001
mine is going back in now it will be the 7th one
#19
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From: Ft. Wayne, Indiana
Originally Posted by BeanDip0001
mine is going back in now it will be the 7th one
I could be going through what you are now but I bought that one from kmart and you ended up with the series of lemons 
BTW did this one actually red ring on you? Because when you let me borrow it while mine was out, it made some clunky noises from time to time and was louder than all hell but it never froze up or anything. I assume you're just trying to get a new unit out of them.
#20
DVD Talk Hero
Originally Posted by PixyJunket
The units in stores now and the refurbished units going out should have the new heat sinks installed (which was the primary problem causing the cirque du rouge), however I don't think that has guaranteed a fail-proof system. It should, however, far lessen its likeliness to happen again.
#21
DVD Talk Hero
I'd say safER anyway...but it took 8 months for mine to die on me, so I guess we'll see what is happening to these new units this summer.
#22
DVD Talk Legend
Well, my personal reasoning was that it was safe once they announced the three year warranty extension. Obviously, buying one now means less chance of actually having to go through the replacement process.. I do believe mine is an August 2006 system as some of the systems posted above were.
#23
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From: Lehighton, PA
Psh, I think Xbox 360 is junk. I'm glad I bought Guitar Hero for PS2. I bought us an Xbox 360 and 3 months later, it stopped reading discs. I send it back and then sent me another "fixed" unit. Now, I CANNOT get it to play Marvel Alliance. We tried 2 copies of the game, both will not play. Other games will play, and it will play fine in another Xbox 360, so I have no idea what the heck its problem is. An Xbox 360 support lady called me a week ago and I told her about it and she said she would get back to me, but I haven't heard from her since! I will never buy another 360 ever again.
#24
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My launch 360 died about five weeks ago, and I received a brand new replacement (manufactured the same day I brought my dead system to UPS, coincidentally) about two weeks ago.
The only hassle in the whole process, personally, was calling in to go through the process of being able to play previously-purchased XBLA games while offline again.
The Indian customer service personnel stick right with the script for every technical step that has to be followed, and every one is one that we customers know is useless for this issue... being forced to do an Account Recovery [despite the fact that I had no problem accessing Live with my gamertag already], by itself, took at least twenty to thirty minutes... before being allowed to speak with a supervisor.
I'm still in the 5 to 10 business day window where I'm supposed to be getting a call back announcing they've somehow unlocked the games for me on the new machine. I had expected game-specific codes for each, in order to download them again, so I'm not sure if I've dialed 800-4MYXBOX for the last time yet.
The only hassle in the whole process, personally, was calling in to go through the process of being able to play previously-purchased XBLA games while offline again.
The Indian customer service personnel stick right with the script for every technical step that has to be followed, and every one is one that we customers know is useless for this issue... being forced to do an Account Recovery [despite the fact that I had no problem accessing Live with my gamertag already], by itself, took at least twenty to thirty minutes... before being allowed to speak with a supervisor.
I'm still in the 5 to 10 business day window where I'm supposed to be getting a call back announcing they've somehow unlocked the games for me on the new machine. I had expected game-specific codes for each, in order to download them again, so I'm not sure if I've dialed 800-4MYXBOX for the last time yet.
#25
Thread Starter
DVD Talk Platinum Edition
Originally Posted by mr.snowmizer
My launch 360 died about five weeks ago, and I received a brand new replacement (manufactured the same day I brought my dead system to UPS, coincidentally) about two weeks ago.
The only hassle in the whole process, personally, was calling in to go through the process of being able to play previously-purchased XBLA games while offline again.
The Indian customer service personnel stick right with the script for every technical step that has to be followed, and every one is one that we customers know is useless for this issue... being forced to do an Account Recovery [despite the fact that I had no problem accessing Live with my gamertag already], by itself, took at least twenty to thirty minutes... before being allowed to speak with a supervisor.
I'm still in the 5 to 10 business day window where I'm supposed to be getting a call back announcing they've somehow unlocked the games for me on the new machine. I had expected game-specific codes for each, in order to download them again, so I'm not sure if I've dialed 800-4MYXBOX for the last time yet.
The only hassle in the whole process, personally, was calling in to go through the process of being able to play previously-purchased XBLA games while offline again.
The Indian customer service personnel stick right with the script for every technical step that has to be followed, and every one is one that we customers know is useless for this issue... being forced to do an Account Recovery [despite the fact that I had no problem accessing Live with my gamertag already], by itself, took at least twenty to thirty minutes... before being allowed to speak with a supervisor.
I'm still in the 5 to 10 business day window where I'm supposed to be getting a call back announcing they've somehow unlocked the games for me on the new machine. I had expected game-specific codes for each, in order to download them again, so I'm not sure if I've dialed 800-4MYXBOX for the last time yet.



