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Poll: Have you had to send your 360 in for service?

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View Poll Results: Have you had to send your 360 in for service?
No. I have not had to send it in.
43.27%
Yes. I have had to send it it once.
35.10%
Yes. I have had to send it it twice.
13.94%
Yes. I have had to send it it three times.
4.33%
Yes. I have had to send it it more than three times.
3.37%
Voters: 208. You may not vote on this poll

Poll: Have you had to send your 360 in for service?

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Old 05-21-07 | 07:06 PM
  #51  
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Originally Posted by TimeandTide
I'm still puzzled by the $400-is-too-much-to-spend-on-a-console-argument, especially a console that can do what the 360 does. Between the great games available, XBL Arcade, online gaming, and achievements, $400 is a bargain, IMO. An argument for another thread, I suppose.

Anyway, I replaced mine at CC the day I bought it (red rings). No problems other than freezing a couple of times since Dec.
XBL Arcade and XBL cost additional money, do they not? I can't justify $400 for a console that has that kind of failure rate.
Old 05-21-07 | 07:16 PM
  #52  
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Originally Posted by Duran
XBL Arcade and XBL cost additional money, do they not? I can't justify $400 for a console that has that kind of failure rate.

Live Silver is free. Live Gold is $50 a year. Silver can do anything Gold can except play online multiplayer. Live Arcade is the same as buying a retail game. You pay once then you own the game.
Old 05-21-07 | 07:46 PM
  #53  
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I replaced mine in-store once and have had to send it in once.
Old 05-21-07 | 08:01 PM
  #54  
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I haven't had to send in my launch console, thankfully. I had a 3-red ring scare a few months ago, but when I turned it back on, it worked fine, and has so ever since.
Old 05-21-07 | 10:57 PM
  #55  
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Bought mine in November 06, just got the three rings a week ago and sent it in for repairs. I really think, even if you discount some skewing because people with broken 360's are more likely to respond, that the failure rate is just absurd. There is just too much anectdotal evidence.

I still really like the console, but they should be replacing anyones console free until they get the manufacturing problems resolved.
Old 05-22-07 | 03:37 AM
  #56  
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Once for me. I hope it's the one and only time.
Old 05-22-07 | 08:25 PM
  #57  
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Originally Posted by taffer
Live Silver is free. Live Gold is $50 a year. Silver can do anything Gold can except play online multiplayer. Live Arcade is the same as buying a retail game. You pay once then you own the game.
So what is there to do on Live Silver if not play multiplayer? Buy movies and games?
Old 05-22-07 | 08:45 PM
  #58  
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Originally Posted by Duran
So what is there to do on Live Silver if not play multiplayer? Buy movies and games?
You can download demos on Silver as well.
Old 05-22-07 | 08:52 PM
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Originally Posted by Duran
So what is there to do on Live Silver if not play multiplayer? Buy movies and games?
With Silver you can still download anything, demos, pics, avatars, etc. You can still also access the marketplace where you can buy the Live Arcade games and such. Unless you plan on playing online, you do not need Gold, as that is the only thing it has that Silver does not.
Old 05-22-07 | 08:57 PM
  #60  
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Mine is still going strong after 9 months but I'm not on it probably as much as others by a long shot.
Of course that will change with Bioshock, UT3, Medal Of Honor, Brothers In Arms, and of course "H" along with a handful of others.


Kenny J - Buzz Starhopper
Old 05-22-07 | 09:04 PM
  #61  
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Haven't replaced it yet. I got it for Christmas and it was a 5/2006 system.
Old 05-25-07 | 10:33 AM
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i had my friend swap mine out, so technically I personally have never had to send one in

the same thing with my brothers. He got the 3 rings the day after he bought the system, but I had my friend swap out his as well


my brother-in-law just got the 3 rings last night. Im going to try to get my friend to swap his out as well, but he may have to send his in for repair
Old 05-25-07 | 10:36 AM
  #63  
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Ok.. Maybe I should have rephrased the poll.. Has your 360 broken and you've had to send it in OR return it to where you purchased it and got a replacement..

Basically have you had to replace your 360. Doesn't really matter if you sent it in.. Has it broken and you got it replaced..
Old 05-25-07 | 10:40 AM
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i bought mine used, and that one died, and I did get it swapped out elsewhere

my brother returned his to the place he purchased his and got a new one


so I'd take that as a "yes"
Old 05-25-07 | 10:43 AM
  #65  
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I bought mine on launch day, it failed in June of 06 and the replacement I got has worked fine ever since. Out of all the game systems I own it is the only one I have ever had to send back to get fixed.
Old 05-25-07 | 11:35 AM
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Originally Posted by KurrptSenate
i bought mine used

With the notorious failure rate, I would NEVER consider buying a used 360.
Old 05-25-07 | 11:42 AM
  #67  
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my Launch day unit died(5-9-07) but I haven't sent it in yet. I bought the Elite and was planning on selling the Premium afterwards. considering the repair is going to cost 140.00 there is no reason to sell it now since that would kill any profit I could have made.
Old 05-25-07 | 11:42 AM
  #68  
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Mine started fucking up yesterday, 5/24/07, exactly 6 months from when I bought it (11/24/06). I don't get the red rings, but it won't read any discs at all.

Last edited by Lethal Nemesis; 05-25-07 at 11:53 AM.
Old 05-25-07 | 11:45 AM
  #69  
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Originally Posted by Lethal Nemesis
Mine started fucking up yesterday, 5/24/07, exactly 6 months from when I bought it (11/24/07). I don't get the red rings, but it won't read any discs at all.
Um... you mean you WILL buy 360 in 6 months?


Old 05-25-07 | 11:53 AM
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Originally Posted by McHawkson
Um... you mean you WILL buy 360 in 6 months?


doh
Old 05-25-07 | 11:54 AM
  #71  
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Fixed it.

I are dum
Old 05-25-07 | 12:14 PM
  #72  
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Originally Posted by ttppll
I bought mine on launch day, it failed in June of 06 and the replacement I got has worked fine ever since. Out of all the game systems I own it is the only one I have ever had to send back to get fixed.
My original xbox had problems too. I didn't have a warranty but MS paid for the repair.
Old 05-25-07 | 12:32 PM
  #73  
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Originally Posted by taffer
With the notorious failure rate, I would NEVER consider buying a used 360.

yea, it could have sucked if I didn't have a friend to swap it out for a new one.


I basically (after all said and done) got a premium with an extra controller for 300
Old 05-25-07 | 12:36 PM
  #74  
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2 Times for me.

First time was a breeze, no problems. Second time they wanted me to pay for shipping and told me that this has been in effect since last February 06. I told the rep that I had a problem in August of 06 (Dead Rising "killed" my system last time) and that I would not pay for shipping. I received my box a couple days later and sent it back. They kindly sent me a free month of Xbox Live in the box with my system. Have not had a problem since I received my 2nd one.
Old 05-25-07 | 01:40 PM
  #75  
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sent mine in once. And ill continue my point from the official 360 thread--

I dont care about my console breaking--as long as my insurance (warranty) covers it. Cheap ass people whine and complain that its $50 'out the window' but it saves me lots of headache. If it breaks it goes into a nice little box and i get a new one in a week. Sure we all wish they worked perfectly but $50 to cover everything is perfectly acceptable to me. Microsoft is the one paying more than $50 per console to fix them--especially the ones they fix multiple times.


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